Eksteriør

Anmeldelser av Residence Inn By Marriott Boston Andover

3 out of 5
Residence Inn By Marriott Boston Andover
500 Minuteman Rd, Andover, MA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 244 av totalt 467 anmeldelser." "
Rangering på 8 − Bra. 118 av totalt 467 anmeldelser." "
Rangering på 6 − Grei. 54 av totalt 467 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 467 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 467 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

david

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms was clean the fire place was a great addition comfortable beds
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Timothy

Forretningsreisende
Likte ikke: Renhold og personale og service
When I checked in no one was at the desk for at least 10 mins. It took another 10mins for the gentleman to check me in. The room smelled like some had smoked in it recently which was a major turnoff. When I checked out a member from the breakfast staff had to notify the front desk attendant who was hiding in the next room. Outside seemed nice only knock would be potholes. Overall this is not a place I’d recommend based on staff and my room condition.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Patrick

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, friendly staff, nice breakfast
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Alicia

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Awful dirty
The carpets were filthy in our room, the tub had rings, the bedding had stains Not happy at all for a Marriott location. I would never stay here again not Would I ever recommend this location
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Gelin

Bodde her 2 netter i november 2023

6/10 – Grei

Lisa

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Anthony

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable and clean, we loves our stay!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Cydne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

sharon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay great staff
The room was very clean and comfortable. The staff was great and Pedro was amazing! He was very helpful and always had a smile on his face. Thanks again
Bodde her 3 netter i oktober 2023

6/10 – Grei

Marcelo

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The workers very friendly, breakfast was great! The parking lot was very dark most lights not working, the hallways had a bad odor. Overall was ok
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Juny

Bodde her 1 natt i oktober 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Disappointed
Well I had booked a 1 room suite with two beds so we could all stay together when we get there we r told we have separate rooms because overbooked. Then we go into our room the mattress for pull out sofa has a huge stain, the room my niece stayed at the floor had a big pink stain. When I told the front desk it’s like it wasn’t a big deal. Aside from that I liked the location of the hotel but disappointed with how things were handled
Mattress for pull out sofa
Stain on floor when we checked in
Bodde her 2 netter i september 2023

6/10 – Grei

Jennifer

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff, outdated scummy room
I like to start with the positive. The staff that we interacted with were very friendly, from the front desk clerk to housekeeping staff to maintenance. Also, the coffee in the morning was good. Our hotel room (210) was not in the condition that It wasn't dirty to the fault of housekeeping (like unvacuumed or wiped down), but the words that come to mind are scummy and outdated. There were stains on the rug, a big stain on the couch, and stains on the bed skirt. The fridge was also full of dents. We've stayed at The Residence Inn Mariott in Tewksbury numerous times and we've always been happy there. Since they were booked this weekend, we figured we'd try Andover. Our daughter attends Merrimack College, so we are in the area visiting a few times a year. I will not come back to this hotel unless there are updates and deep cleaning made to the rooms. Or maybe we just happened to get a "scummy" room, but others are better?
Bodde her 1 natt i september 2023

10/10 – Utmerket

DONNA og Bridgewater

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

6/10 – Grei

Moira

Tv wasn’t working when I got in late at night. I was still on west coast time and wanted to relax and enjoy a little TV before I went to bed. When I called the front desk, they couldn’t help. I called in the morning and she said there was a power outage days earlier and they were waiting for some to come reboot. I ended up finding a cord unplugged and got it going!!
Bodde her 1 natt i september 2023

10/10 – Utmerket

Joanne

Bodde her 1 natt i september 2023

8/10 – Bra

Frank

Old…needs a tuneup.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Rafael

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel near Boston! Very convenient
Bodde her 1 natt i august 2023

8/10 – Bra

Fernando

Reiste med partner
Likte: Renhold og personale og service
Pool was not available.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommend, really did not want to checkout
Bodde her 2 netter i august 2023

8/10 – Bra

JEAN

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023

6/10 – Grei

Danyell

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Travis

Bodde her 1 natt i august 2023

4/10 – Dårlig

Eileen

Bodde her 2 netter i august 2023

6/10 – Grei

Michelle og Norwalk

Likte: Personale og service
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Mercedes

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
TV broken and no wifi entire stay
Bodde her 2 netter i august 2023

10/10 – Utmerket

James

Bodde her 2 netter i august 2023

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og personale og service
Disappointing stay
Cleanliness issues in room, check-in took over 30 minutes with only one new employee on a Friday night. Lobby bathroom without soap for 24 hours. Disappointed with hotel overall…
Bodde her 1 natt i august 2023

10/10 – Utmerket

Julián A.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place to stay! Clean, comfy, cozy!!!
Bodde her 3 netter i august 2023

2/10 – Forferdelig

Alice

Forretningsreisende
I arrived with confirmed reservations that I made over a month ago. I was told that there was NOT a room for me. I was transferred to another hotel, further away from the training site where I was taking 10 hour classes. I booked this hotel over many others for its supposed cleanliness, room decor, breakfasts and other amenities. It's one thing to walk in on a chance to get a room and be denied, quite another to arrive with confirmed paid reservations and find you don't have a room. Supposedly the transfer was "free of charge" and that "I will get a refund on my charge card." We'll see as it hasn't posted yet!
Bodde her 1 natt i august 2023

6/10 – Grei

Forrest

Reiste med partner
Likte: Renhold
We were asked at check-in if we wanted no house keeping or every 2 days. We selected every 2 days but no one ever showed up and we were way too busy to deal with it. Breakfast is VERY average but dependable. Seemed to be a lot of trash on the edges of the parking lot and a car full of "stuff" that had been recently rear-ended that never moved. Abandoned? Rather weird. Staff was cordial but not overly friendly Probably will pass on this place on our next trip..
Bodde her 7 netter i august 2023

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hi, The room was good, the breakfast was very good. Just one thing wasn’t good was we didn’t have shampoo in the bathroom and to get one was more than an hour that I had to leave the hotel for a meeting without washing my my hair….☹️
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Arthur

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Woke up at 3:30 in the morning with bites all over my ankles. Couldn't sleep. Staff was friendly and accomodating but my stay was ruined. Had to stop at the drugstore before I left town to spray the bites.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Ricky

Bodde her 1 natt i august 2023

2/10 – Forferdelig

Bohdanna

Reiste med familie og små barn
Likte ikke: Personale og service
To begin, the air conditioning in our 2 bedroom suite was inadequate. The living room area was cooled by air coming from the window air conditioners in the 2 bedrooms. Ok when doors were open in both bedrooms but area was warm when doors closed. TVs were on in both bedrooms but no picture and the remotes did nothing. It took very long before repair man arrived on second day of stay. After repair man visit I discovered that in order to make TV work properly I had to manually turn TVs on before remote could control channels. Remotes did not turn bedroom TVs on. Needed extra towels and was disappointed by response from staff. I had to specify the number of people staying in our room but there were only 3 bowls for 5 people. Had only 4 towels for 5. We didn’t eat in much but I would expect the kitchen should have had 5 of everything including and extra chair for the dining table.
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Michael

Forretningsreisende
Not happy with this Marriott!
This is the second time this hotel has cancelled the reservation. Not sure what is going on with this property in particular. We love Marriotts, but we will not be reserving here any more.
Bodde her 2 netter i august 2023

10/10 – Utmerket

lawrence

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Seth

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Angel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place. Nice I definitely will Recomended it and will love to stay there again A
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Cynthia

Likte: Personale og service
The website has the wrong address and the number is too long so it is uncallable. It is impossible to find. My room was so noisy it was impossible to sleep. I must have had a major a/c or fan under my window. I was unable to control my temperature, it was so loud and cold that i had to just turn mine off. It was still really loud. The room was dirty. There was hair in the shower and sink, the rugs were stained. No one came in my room to clean during the day. There was no place to put my suitcase except the coffee table. Most tables had not been wiped, there was sticky stuff on one of them. I was not impressed at all
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Matthew og COLLEGEVILLE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice place
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Jessica

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We honestly love the room set ups it’s so convenient for traveling families having full fridge, stove top , microwave even a dishwasher lol
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Pankajkumar

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 8 netter i juli 2023

10/10 – Utmerket

Mary og Long Valley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet room, easy access parking, convenient location to interstate.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i juli 2023

10/10 – Utmerket

james og greensboro

Bodde her 2 netter i juli 2023

6/10 – Grei

Kathy

Reiste med familie
Likte: Personale og service
Need to get rid of the rubber eggs and update your breakfast.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Jacqueline

Bodde her 1 natt i juli 2023

8/10 – Bra

Katherine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast ending at 9:30 was not my favorite thing.
Bodde her 2 netter i juli 2023