Fasade – kveld/natt

Anmeldelser av Villa Narmada

2.5 out of 5
Villa Narmada
Aquamarine Lane, Grand-Baie

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 58 av totalt 155 anmeldelser." "
Rangering på 8 − Bra. 75 av totalt 155 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 155 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 155 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 155 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

Anmeldelser

10/10 – Utmerket

Yngvar

Reiste med familie
Likte: Renhold og romkomfort
Villa Narmada, er et kjempekoselig tror det er familiedrevet Vi hadde frokost inkludert, den fikk vi ta når vi ville, de er veldig fleksible. De hjalp oss med fikse egen bil til de turene vi ønsket og være med på, veldig grei måte og se nye ting på. Vårt inntrykk at det var veldig bra der.
Bodde her 12 netter i mars 2022
Svar fra Ruth den 4. apr. 2022
Dear YNGVAR, Thank very much for taking time to review Villa Narmada. Your feedback is important to us and on behalf of the entire staff, thank you for continuing to choose us! We strive to offer our guests the best experience possible and it makes me so happy to hear with you we have succeeded! We look forward to welcoming you again!

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
Helt ok opphold
Sentral beliggenhet ift butikker som stormarked. Ikke wifi tilgang på rommene. Kun få av personalet som kunne snakke engelsk. Kunne ønsket meg litt mer vennlighet og i møterommene personal, personalet som vasket rommene gjorde en fantastisk jobb. Under vårt opphold bodde det andre gjester som tok helt over fellesarealene, de fikk tilsnakk uten at det hjalp. Mye unødvendig støy, selvom vi var på vårt eget rom. Kommer ikke til å bo der igjen.
Bodde her 16 netter i desember 2019

6/10 – Grei

Scandie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint, men litt utenfor allfarvei
Bil er nødvendig her ettersom hotellet ligger litt utenfor allfarvei i et boligområde. Leilighetene er av ganske bra standard, men internett fungerer kun i resepsjonsområdet. Ganske stort oppholdsrom i leiligheten og en velutstyrt kjøkkendel. Svært bra bris for dette. Mange barnefamilier.

8/10 – Bra

Julie

Bodde her 5 netter i februar 2023
Svar fra Ruth den 18. feb. 2023
Bonjour Mme JULIE Merci beaucoup pour cette très bonne note! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Nous espérons vous revoir bientôt!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
Excellent séjour, rien à dire.
Bodde her 14 netter i desember 2022
Svar fra Ruth den 29. des. 2022
Nous vous remercions de nous avoir donner la meilleure note et nous espérons fortement que nous allons vous accueillir de nouveau!! Tres cordialement

8/10 – Bra

Mohamed

Likte: Renhold og romkomfort
Good Experience
Comfortable stay in Mauritius.
Bodde her 17 netter i august 2022
Svar fra Ruth den 24. nov. 2022
Dear Mohamed, We truly appreciate you taking the time to share your feedback after your recent stay at us Villa NarmadaThank you for rating us so well! We hope to welcoming back in a near future!Warm regards

10/10 – Utmerket

Carine

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hébergement avec tout le confort, piscine et le calme absolu. A 2 mn de Grand Baie et du Super U. Merci à Ruth et à son staff pour le charmant accueil toujours à l écoute. Merci à Sheila d avoir été notre fée du logis , à Rakesh notre chauffeur et guide de nous avoir fait visiter l île, au veilleur de nuit toujours souriant, staff piscine et autre très courtois. Si je devais revenir à l île Maurice je reviens ici.
Bodde her 6 netter i mai 2022
Svar fra Ruth den 30. mai 2022
Bonjour!!! Nous vous remercions chaudement pour cet excellent commentaire! Vraiment agréable de sentir qu’avec vous nous avons atteint notre objectif de satisfaction clientèle et nous en sommes d’autant plus fiers que vous aviez profité de votre séjour. Super de voir aussi que vous avez aimé notre emplacement. Nous espérons vous revoir dans un proche avenir, qui sait ! Bien cordialement

10/10 – Utmerket

Delphine

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Tout était parfait: L’accueil par Ruth, l’appartement fonctionnel et agréable avec sa terrasse au rez-de-chaussée, la situation près du centre et ses commodités. Un merci tout particulier à Sheila pour sa gentillesse, son sourire quotidien et son travail fait avec soin. Nous y reviendrons sans hésiter !
Bodde her 9 netter i april 2022
Svar fra Ruth den 16. apr. 2022
Merci infiniment DELPHINE d'avoir partagé votre récente expérience de séjour chez nous. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour avec nous et nous sommes particulièrement reconnaissants pour votre commentaire sur votre intention de revenir. Nous sommes impatients de vous accueillir à nouveau dans un avenir pas trop lointain. Bon retour chez vous et recevez nos meilleures salutations Toute l’équipe

8/10 – Bra

Reinhard

Reiste med familie
Likte: Renhold
Bodde her 20 netter i februar 2022
Svar fra Ruth den 19. mars 2022
Dear guest Reinhard, Thank you for taking time rating Villa Narmada. Your feedback is important to us because without it we cannot improve our level of service. We were happy to welcome for the 2nd time in our property. We hope for the chance to welcome you again when your travels bring you to Mauritius! Warn regards

10/10 – Utmerket

Dardenne

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2021
Svar fra Ruth den 29. des. 2021
Dear Mr. Dardenne, Thank you very much for this good rating which encourage us in our efforts of guest satisfactory. Hope to welcoming you back again in very soon. Warm regards

8/10 – Bra

Tarja Marianne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kiva pienhotelli
Ystävällonen henkilökunta. Kohtuullisen hyvä sijaintija rauhallinen alue. Kiva pikkuinen uima-allas. Huonekalut ym vähän kuluneita, mutta kokonaisuudessaan ihan mukava majoitus
Bodde her 3 netter i desember 2019
Svar fra Ruth (PRO) den 31. des. 2019
Thank you for taking time to review our property on following your stay at us. Your feedback is important to us because without it, we cannot improve our level of service. Kind regards

8/10 – Bra

THEVENON

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2019
Svar fra Ruth (Responsable de la relation Clientèle) den 6. des. 2019
Merci d'avoir pris le temps d'écrire un commentaire concernant votre récent séjour dans notre établissement. Vos gentils mots sur l'hôtel et la qualité de l'accueil nous ont fait très plaisir car nous nous efforçons d'accueillir nos hôtes avec le plus de chaleur possible. Tres cordialement,

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bien sous tous rapports
Séjour de deux semaines passé en ce lieu ..Le personnel est d'une gentillesse à toute épreuve ...Ruth est une personne charmante mettant tout en oeuvre pour satisfaire nos besoins ...quelques problèmes de wifi en début de séjour ,résolus par la suite sont à peine venu entacher ce séjour ..le plus pour ce lieu est lié à un hyper super U très proche .. Merci à l'équipe
Bodde her 13 netter i september 2019
Svar fra Ruth (Responsable de la relation Clientèle) den 10. okt. 2019
Cher client, Je suis très heureuse d'apprendre que votre récent séjour a été agréable et que vous avez été conquis par notre gentillesse . Nous nous efforçons d'offrir à nos clients la meilleure expérience possible et il me fait plaisir d'apprendre que nous avons réussi avec votre visite. Tres cordialement

4/10 – Dårlig

Solweig

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Misleading
No hot water for first 3 days of holiday. Staff were telling us when we should shower if we wanted hot water. Staff failed to realise my mother is a local Mauritian and when they were speaking about is in Creole my mother understood everything they were saying and she was shocked at how they were speaking about the customers who were staying at the facility. The sofas are all second hand ones that they buy and refurbish and the leather used is not fire retardant and the leather is just stapled onto the actual wooden sofa. Jacuzzi has not worked in years, yet they are busy building an extension to the apartments without even putting any effort into the premises they already have. Security working the front office was drunk every evening as well.
Bodde her 9 netter i september 2019
Svar fra Ruth (PRO) den 8. okt. 2019
Dear Solweig, We are very disappointed to read your review of your stay at our property, and to see how unhappy you were with your time here. It is evident that you did not enjoy the wonderful, relaxing stay experienced by the vast majority of our guests, and we apologize sincerely for the short-comings at us and in our service. We work to improve the quality of our products and facilities; (the sofas were the older ones that instead of throwing them away we choose to recycle them) We will address the other specific concerns you have brought to our attention. We are sorry to have left you underwhelmed with our product, but we hope that you will have a better experience on a future occasion in our extension with rooms that will surely meet or exceed your high expectations. Kind regards

8/10 – Bra

Sunil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Value for money
Lovely place to stay in with close shops all around, value for money for any traveller, only thing we did not like was the hard beds
Bodde her 4 netter i september 2019
Svar fra Ruth Canepari (GRO) den 13. sep. 2019
Dear Sunil Thank you for taking time to review. Your feedback is important to us and I'm so happy to hear you ve enjoyed our place and location We are sorry for your issue with the bed (mattress) and have not got a chance to remedy to it . We hope for the chance to welcome you in the future! Regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
cet établissement est très bien situé à 15mn de la plage et 5mn de super U bien pratique pour faire ses courses car la chambre est equipée pour faire la cuisine ! l'endroit dispose d'une petite piscine nettoyée tous les matins les chambres sont faites aussi tous les jours ( merci SHEILA ) le personnel est acceuillant et vous renseigne bref nous avons passés un chouette séjour nous recommanderons avec plaisir cet hôtel à nos amis
Bodde her 6 netter i februar 2019
Svar fra Ruth (Responsable Relation Clientèle) den 9. mars 2019
Chers Clients, Nous vous remercions de prendre le temps de nous faire part de vos commentaires après votre séjour au Villa Narmada. Nous sommes heureux de lire que nous avons réussi à rendre votre séjour agréable. Merci pour vos commentaires qui nous inspirent pour maintenir notre niveau de service. Soyez assurés que vos commentaires seront communiqués au service concerné. Je vous remercie de vouloir nous recommander à vos amis Nous espérons avoir le plaisir de vous accueillir à nouveau.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nous avons été très bien accueilli et la chambre en rez de jardin donnant sur la piscine est top . Le mobilier de la kitchenette serait à changer sinon tout est propre et fonctionnelle
Bodde her 1 natt i februar 2019
Svar fra Ruth den 3. mars 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous laisser vos commentaires suite à votre séjour dans notre établissement. Nous sommes ravis de lire que vous avez apprécié notre service. Nous prenons note de votre remarque concernant notre kitchenette et informerons notre département de maintenance. Merci pour vos commentaires qui nous motive à maintenir notre qualité de service. Nous espérons avoir le plaisir de vous accueillir à nouveau. Bien cordialement,

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loin des hôtels « de luxe à touriste » froid et sans vie, ici tout est parfait, le cadre super, la proximité du centre, des commerces, de la plage, etc... le personnel est top, à l’ecoute et plein de bons conseils !
Bodde her 10 netter i januar 2019
Svar fra Ruth (Responsable de la Relation Clientèle) den 26. feb. 2019
Chers Clients, Je vous remercie pour votre avis concernant votre visite au Villa Narmada et surtout pour les éloges concernant le personnel! J'espère ravoir le plaisir de vous accueillir dans un proche avenir! Trés cordialement

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a good value for money. The great thing was that we were upgraded from room to apartment (balcony, kitchen and more space). Staff were very polite and communication was easy. Receptionist helped us with some tips, arranging the rent-a-car and transport from/to the airport. We were allowed to have a late check-out which we really appreciated. The only negative thing was that surrounding streets didn’t have street lights so it was not very pleasant in the evening (not because of safety but simply unpleasant)
Bodde her 9 netter i desember 2018
Svar fra Ruth (Guest Relation Officer) den 21. des. 2018
Dear guests, We are delighted to read that your stay went well and that Villa Narmada met your expectations. We value your comments on the that surrounding streets didn’t have street lights and be reassured they will be reassembled to the service concerned. Hoping to have the pleasure of welcoming you once again, Best regards

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
J'ai aimé l' équipe de cette hôtel appart car très professionnel ..très agréable. Plein de attention
Bodde her 17 netter i november 2018
Svar fra Ruth (Responsable Relation Clientèle) den 20. des. 2018
Cher Client, Nous voudrions vous remercier d’avoir pris le temps de nous écrire au sujet de votre expérience à Villa Narmada, pendant votre séjour.Nous apprécions vos commentaires et nous continuons à nous efforcer d’améliorer notre niveau de service à tout moment. Vos commentaires ont donc été partagés avec les membres de notre équipe et nous sommes impatients de vous accueillir à nouveau dans notre hôtel. Sincères amitiés,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2018
Svar fra Ruth (Guest Relation Officer) den 5. des. 2018
Thank you very much indeed for that wonderful rate!

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Appartamento spazioso e pulitissimo
Appartamento molto spazioso e pulito!le pulizie e cambio asciugamani vengono fatti tutti i giorni escluso festivi e domeniche. Personale super gentile ! Vicinissimo al centro, alle spiaggie di Grand Baie e al supermercato, distano solamente 5 minuti a piedi percorrendo una via secondaria di notte completamente al buio! Consigliatissimo!!!
Bodde her 14 netter i august 2018
Svar fra Ruth (Guest Relation officer) den 26. aug. 2018
Gentile Signora e Signore, Siamo davvero felici che Villa Narmada le sia piaciuto e che in particolar modo sia rimasta colpita dalla sua posizione centrale, la quale permette di raggiungere facilmente i principali luoghi vitali di Grand Baie. Ci rallegriamo molto del fatto che abbia trovato le camere molto pulite e che il personale sia sempre stato disponibile e gentile poiché riteniamo di assoluta importanza che i nostri ospiti possano sentirsi in ogni momento come a casa loro. Ci auguriamo vivamente che se mai tornerá a Mauritius, possa tornare ad alloggiare nel nostra villa! Grazie infinite di cuore per il tempo speso e per le belle parole, cordiali saluti,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
立地よし
スーパーまですぐの場所にあり非常に便利。ビーチも近い。 部屋は綺麗に整えられ、調理器具も必要十分。 朝5時チェックインの夜12時チェックアウトという変則的な時間帯だったにも関わらず(オフシーズンだったから?)アーリーチェックインとレイトチェックアウトにも無料で対応してくれ、大変ありがたかった。 シャワーの排水口が詰まっていたこと(自分で直して掃除した)とお湯が出にくかったことだけが少し残念。
Bodde her 3 netter i juli 2018
Svar fra Ruth (Guest Relation officer) den 1. aug. 2018
The comments of our customers give us the opportunity to see our establishment through their eyes, providing useful information to improve services to better meet the wishes of our customers, so we want to thank you for the time that you have dedicated to sharing an appreciation of your personal experience among us.We have taken note of your constructive remarks regarding the hot water and bathroom. We regret that you have not given us the chance to rectify those issues during your stay and hope that you will visit us again in the future time. Kind regards,

10/10 – Utmerket

Laëtitia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
SEJOUR AU TOP
On y a séjourné 7 jours, 2 adultes et 3 enfants. On a aimé la proximité avec le centre-ville, mais surtout l’accueil et la gentillesse du personnel. Ruth, très gentille, a été à notre écoute pour nos demandes, sorties...repas... Comme nous avons perdu nos bagages, elle nous a proposé de faire le nécessaire. Même à 22h, on a pu s’arranger pour avoir nos repas à la Villa Narmada (car il n’y a pas de restaurant sur place). Le nettoyage est fait chaque jour, sauf le dimanche. Sheila, qui était chargée du ménage a été très sympa avec nous, et a fait du bon boulot, malgré la présence de 3 enfants, elle s'organisait pour nettoyer lorsqu'ils étaient dans la piscine, et avant les siestes. Travail impeccable.
Bodde her 7 netter i mai 2018
Svar fra Ruth (Responsable Relation Clientèle) den 25. mai 2018
Wow !! Un immense merci pour votre retour si enthousiaste ! Toute l'équipe est réellement touchée et se réjouit déjà de vous accueillir à nouveau à Villa Narmada!! Vivement le prochain séjour!

8/10 – Bra

Yajur Satish

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Value for Money
Well located to the Super U and other fast food outlets, ie. Debonairs, Steers, KFC, McDonalds, Fish Aways, Pizza Hut. The accommodation itself is neat, clean & well kept. The staff are extremely warm and also assisting with any request.
Svar fra Ruth (Guest Relation Officer) den 8. mai 2018
Dear guest Yajur, Thank you for your positive feedback regarding your recent stay at Villa Narmada. We are so pleased you enjoyed our services and we look forward to welcoming you back in the future. Nice regards,

10/10 – Utmerket

Sylvia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good price and spacious apartment
We had a late check in but gladly we worked it out. The daily housekeeping was awesome and the room was spacious.
Bodde her 7 netter i april 2018
Svar fra Ruth (Guest Relation Officer) den 16. apr. 2018
Thank you so much for taking the time to leave such a wonderful review. We're sorry for the late Check-In and we are glad to see you enjoyed our housekeeping and our apartment. They work hard to ensure you have a memorable stay, and it'll be a highlight to let them know we succeeded. We look forward to having you back here at Villa Narmada! Regards

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Word is bond!
Great place, very clean, great pool!
Svar fra Ruth (Guest Relation Officer) den 27. mars 2018
What a great review! Thank you so very much for giving us a chance! We try hard to exceed our guests expectations and maintain the quality service level! Hope to welcome you back again! Kind regards

4/10 – Dårlig

Unhappy

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Booked a 2 bed apartment but had to take two separate rooms. No WiFi in my room, no air conditioning on arrival, safes were locked on arrival and never opened so had to strategically hide valuables, shower head kept falling down so had to hold the shower head, shower took a long time to get warm, no air conditioning in bathroom so very warm through day and night. Hardly saw staff on reception so unable to ask for help/maps etc.
Bodde her 7 netter i mars 2018
Svar fra Ruth (Guest Relation Officer) den 28. mars 2018
Thank you for choosing Villa Narmada for your stay in Mauritius. We regret the unavailability of the 2 bedroom apartment which was due to an unforeseen situation and you have been given 2 nice one-bedroom apartments. As In terms of WiFi, the system is deemed particularly powerful because we have 3 access. I am, myself at the Reception, from 9:00 up to 17:00 and I am very sorry to hear that your stay wasn’t as expected, regrettably that non of these issues were mentioned to us so as to be fixed immediately. I apologize for all inconveniences and disappointments. Take you for your feedback we keep working hard for more improvements. Regards

8/10 – Bra

benjamine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
escapade à grand baie
Svar fra Ruth den 22. feb. 2018
Thank you for staying with us and for ranking us so highly. Please feel free to contact us for any assistance you might require. Yours sincerely

8/10 – Bra

Giuseppe og Viterbo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel gradevole e silenzioso
Hotel composto da appartamenti ampi e moderni, vicino al mare.A poca distanza si trova un grande iper mercato, locali, negozi e la fermata del bus che collegano tutta l'isola.L'unica cosa negativa è la via dell'hotel che è poco illuminata.Il personale è molto gentile e disponibile, la signora della reception parla anche italiano.Consiglio questa struttura.
Bodde her 10 netter i januar 2018
Svar fra Ruth den 22. feb. 2018
Grazie per essere stato con noi e per averci classificato così bene. Non esitate a contattarmi per qualsiasi assistenza si possa richiedere. cordiali saluti

10/10 – Utmerket

Fred

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent accommodation in Grand Bay
Excellent position, good hotel with all the amenities and friendly staff. will stay again at same hotel
Bodde her 3 netter i februar 2018
Svar fra Ruth den 12. feb. 2018
Dear Guest, Many thanks for the fantastic review and for taking the time to share your experience with us. I welcome your kind feedback on our villa which is incredibly encouraging and greatly appreciated.  Thank you again and I hope it is not too long before we have the privilege of welcoming you both back again.

8/10 – Bra

Michael og Perth WA

Likte: Renhold, personale og service og romkomfort
Good budget accommodation run by a family.
Run by a family. We had a big appartment for 5 people including 3 kids with half board. Staff and family members were very friendly and helpful. Diner is served at sisters restaurant in Grand Bay. We got picked up for diner and dropped off afterwards. The hotel has a nice big swimming pool. The hotel is close to shops where you can buy everything you need. You can walk to the beach in about 10-15 minutes.
Bodde her 3 netter i desember 2017
Svar fra Ruth den 24. jan. 2018
Dear Guest, Thank you very much for your nice review and for choosing our little Villa Narmada . We are delighted to read that you enjoyed your stay with us. Your impressions and comments are valuable to use, they guide our efforts to improve our service. We hope to see you again very soon. Best regards,

8/10 – Bra

SERGE

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
agréables moments
Nous avons passé une agréable semaine dans ce petit appart'hotel . L'acceuil était parfait , le service aussi et le plus la proximité avec tous les commerces . Dommage que les alentours soit un peu délaissé
Bodde her 7 netter i januar 2018
Svar fra Ruth den 21. jan. 2018
Bonjour Mons Serge, Je vous remercie sincèrement d’avoir pris le temps d’écrire un si bon commentaire. Le service à la clientèle est très important pour nous et je suis très heureuse que vous l’ayez apprécié. J’ai partagé vos commentaires mes collègues et je peux vous dire que vous leur avez fait très plaisir. Pour ce qui est des alentours, les autorités s'en occupent 'à leur rythme'. En espérant vous accueillir de nouveau Cordialement

10/10 – Utmerket

Helena og Helsinki

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pieni, siisti ja rauhallinen hotelli.
Erittäin rauhallisella ja hyvällä paikalla oleva pieni hotelli. Lähellä iso ostoskeskus ja iso supermarketti Hotellin henkilökunta oli erittäin joustavaa meidän erikoistoiveen suhteen. Lyhyt matka kävellä rannalle ja bussipysäkille, josta pääsee lähirannoille ja pääkaupunkiin. Erittäin todennäköisesti palaan hotelliin toisenkin kerran.
Bodde her 6 netter i november 2017
Svar fra Ruth den 10. jan. 2018
ello Shibumi365, Thank you for sharing your feedback regarding your stay! I am glad that we were able to fulfill your requests. Also, thank you for mentioning our good location . We are continually trying to improve the quality of service that we offer. Thank you for staying with us and we hope that you will consider us for your next visit to Mauritius! Sincerely,

8/10 – Bra

Teija Mäkelä og Padasjoki

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rauhallinen sijainti hyvällä paikalla
Hotelli on hyvällä sijainnilla lyhyen matkan päästä ostoskeskuksesta sekä rannoista. Grand Baien ja La Cuvetten ranta on kävelymatkan päässä. Pereyberen ja Mont Choisyn ranta on lyhyen taksimatkan päässä. Itse ihastuimme Pereyberen rantaan. Meidän hotellihuone oli alakerrassa, josta oli vain muutama askel uima-altaaseen. Allas oli siisti. Siivous oli joka päivä ja pyyhkeet vaihdettiin samalla. Kaikin puolin mukava hotelli. Ainoat miinuspuolet olivat silloin tällöin temppuileva oven lukko sekä tallelokero, johon ei ollut avainta. Hotellia suosittelen heille, jotka haluavat rauhallista hotellia rauhallisella sijainnilla.
Bodde her 6 netter i desember 2017
Svar fra RUTH den 25. des. 2017
Dear Family Makëlä! Thank you for your review!! Always great to have the feedback as above!! Looking forward to seeing you again!! Nice regards, Ruth

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alles in Ordnung. Gutes und sauberes familaeres Hotel in ruhiger Wohngegend.
Bodde her 3 netter i desember 2017
Svar fra Ruth (Responsable de la Relation Clientèle) den 25. des. 2017
Dear Guest, We thank you for taking the time to review our Villa following your recent stay. We are glad to read that you have enjoyed our peaceful environment and services. Looking forward to welcome back again! Regards

8/10 – Bra

alain

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Appartement bien situé à proximité des centres commerciaux et du centre ville. Le ménage est effectué tous les jours. Le mobilier de la cuisine demanderai à être rénové. Wifi pas terrible dans l'appartement 50€ de hors forfait......un peu bruyant avec la villa en face.sinon bon rapport qualité /prix.
Bodde her 8 netter i desember 2017
Svar fra RUTH den 13. des. 2017
Bonjour Mons. Alain, Nous faisons grand cas de votre satisfaction et allons analyser toutes vos observations notamment pour les meubles de cuisine. Je vous remercie de nous avoir transmis votre avis. Bien cordialement

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 14 netter i september 2017
Svar fra RUTH den 10. nov. 2017
Thank you for rating us so good! Hope that you will visit us again! Nice regards Ruth Canepari

6/10 – Grei

Made og reunion

Sejour agréable
Nous avons été surclassés dans un appartement spacieux. Résidence près de la ville. Ménage fait. Nous avons apprécié la gentillesse du personnel. Manque un peu plus de contact avec eux, d'animation et un peu de batterie de cuisine. Dans l ensemble, nous sommes satisfaits de notre séjour.
Bodde her 7 netter i oktober 2017
Svar fra Ruth (Responsable de la Relation Clientèle) den 10. nov. 2017
Bonjour et je vous remercie pour vos bons commentaires sur notre service et personnel toutefois permettez-moi de vous rappeler qu'il s'agit d'un hôtel d'appartements a un budget réduit et que le design du service est plutôt différent d'un hôtel. Donc, il est vrai qu'il manque d'animation, À mesure que l'industrie de l'hôtellerie évolue, nous encourageons nos clients à apprécier la distinction entre les différents modèles de services. Nos appartements sont conçus pour le confort et l'emplacement. Et notre service d'assistance est toujours disponible pour répondre à tout problème que vous pourriez avoir ou toute requête spéciale que nous prenons plaisir à satisfaire. J'espère vivement vous accueillir de nouveau, Cordialement,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The apartment is well located 10-15 minutes walking distance from the centre of Grand Bay. The road is a bit too dark. Villa Narmada is a basic accomodation: ideal for those who like to be indipendent to travel around the island, without too many unnecessary hotel services. The room is cleaned everyday (excluding Sundays).
Bodde her 8 netter i august 2017
Svar fra Ruth den 19. sep. 2017
Thank you for staying with us and for ranking us so well. Kind regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Very nice place close to the see (15 min) Helpful staff Room clean
Bodde her 7 netter i august 2017
Svar fra Ruth den 19. sep. 2017
Thank you taking the time to write such a considered review particularly your comments on the staff helpfulness and our apartment cleanliness. Nice regards,

8/10 – Bra

Stephen

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Not Villa Nirvana.
On the downside, the bed was very hard, cold water showers until rectified after two complaints. Internet password was withheld like classified information, and manageress, Ruth, would insert the password on our devices herself. This was frustrating and annoying, to say the least. On the upside, the place is well situated, being only a short stroll to the Super U and other conveniences in Grand Bay.
Bodde her 3 netter i juli 2017
Svar fra RUTH den 7. aug. 2017
Dear Guest, Thank you for posting your review. It is disheartening to note that some aspects of your stay were not as you expected them to be. Please let me again apologize for the problems you experienced with the hot water on your recent visit to our hotel. Our goal is to provide a totally enjoyable experience for all of our guests and anything short of this is unacceptable. Moreover, we would like to highlight this following for the internet issues. As explained to you, unfortunately, at the period of your stay our area was under repairs on the internet main line. For our guests not to be penalized, our admin. password was given. We are sorry that this was a such discomfort for you We value your observations and will strive hard to ensure that our guests will have an amazing experience when they choose to book Villa Narmada. Regards, Ruth (Guest Relation officer)

8/10 – Bra

Jacobus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Better than expected
Only 10 minutes walk to Grand Bay beach. 5 minutes walking to Restaurants and the Super U Store. For the price we got, it was better than expected and very good. The Receptionist is very friendly and eager to help. The room was clean and better than expected.
Bodde her 4 netter i juli 2017
Svar fra RUTH den 5. aug. 2017
We thank you for taking the time to review our hotel following your recent stay. We are pleased to read that you enjoyed our hospitality and facilities. And thank you for your kind words of appreciation for me. We certainly look forward in welcoming you again! Nice Regards, Ruth

8/10 – Bra

RANSBEEHARRY

Likte: Renhold og romkomfort
tv service need to be upgraded
Not so good bad tv reception
Bodde her 1 natt i juni 2017
Svar fra RUTH den 7. aug. 2017
Thank you for taking the time to review the Villa. We would like to apologize for the issues you experienced during your stay. Please rest assured we will pass on your feedback to those concern. so it may be looked into further. Thank you again for your review and we do hope this has not deterred your stay with us. Regards,

8/10 – Bra

Rita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i juni 2017
Svar fra RUTH den 7. aug. 2017
Thank you for taking the time to review the Villa and hope that we will welcome you again in the future. Best regards,

8/10 – Bra

Elisabeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour agréable
Nous avons été très bien accueillis, et même surclassés (très peu de touristes début juin). Beaucoup de petites défaillances techniques (grille-pain, télévision) mais à chaque fois réglées très vite et avec efficacité.
Bodde her 6 netter i mai 2017
Svar fra RUTH den 20. juli 2017
Merci d'avoir pris le temps d'écrire un commentaire concernant votre récent séjour dans notre établissement. Nous nous efforçons d'accueillir nos hôtes avec le plus de chaleur possible. Nous espérons avoir le plaisir de vous revoir bientôt! Tres cordialement, Ruth

10/10 – Utmerket

Françoise og Bordeaux

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hôtel accueillant
Bel hôtel ,proche de la plage et de la partie animée de Grand Baie.Resto,bar, marché, commerce tout est accessible à pied en 8 minutes. Personnel très serviable, gentil. Chauffeur super gentil,on a beaucoup discuté et découvert leurs us & costumes.il est venu nous chercher à l aéroport, ponctuel...
Bodde her 5 netter i mai 2017
Svar fra Ruth (Chargee de Clientele) den 22. juli 2017
Merci d'avoir pris le temps d'écrire un commentaire concernant votre récent séjour dans notre établissement. Vos gentils mots sur l'hôtel et la qualité de l'accueil nous ont fait très plaisir car nous nous efforçons d'accueillir nos hôtes avec le plus de chaleur possible. Nous espérons avoir le plaisir de vous revoir bientôt! Tres cordialement,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
un chez soi a grand baie
Endroit sécurisé permettant un séjour en famille avec un excellent rapport qualite prix et un personnel très accueillant

10/10 – Utmerket

BOMSOK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
와이파이빼고 다좋음

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
nice hotel very handy to good supermarket
only 5-10 minuites walk to public beach. very handy to restaurants and easy to book excursions