Innendørsbasseng

Anmeldelser av Holiday Inn Express Hotel & Suites Rocky Mount, an IHG Hotel

2.5 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 288 av totalt 589 anmeldelser." "
Rangering på 8 − Bra. 203 av totalt 589 anmeldelser." "
Rangering på 6 − Grei. 51 av totalt 589 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 589 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 589 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Elizabeth

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This location is very convenient to shopping, dining and fueling up for the trip home.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Valarie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Reds more remodeling in bathroom
Bodde her 2 netter i april 2024

6/10 – Grei

Pamela

Reiste med familie
construction dirt and debris; footprints from construction dust everywhere - even in "clean" rooms; dirty footprint in bathtub. Saw bedbug in one of the rooms we rented. Receive partial refund only and only after making a fuss. Should have been more. Desk staff wasn't concerned and hard to get action on it.
Bodde her 1 natt i februar 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
Thank you for your review and for letting us know that you enjoyed most of your stay at the Holiday Inn Express & Suites Rocky Mount. We are sorry that you had a few housekeeping issues with your room and that we fell short of our usual service delivery. We try our best to provide a clean promise all the time. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope that you will stay with us again when you return to this area.

10/10 – Utmerket

Thom

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
It was our pleasure accommodating you at the Holiday Inn Express & Suites Rocky Mount. We appreciate you sharing your review with other travelers. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. I look forward to sharing your kind comments with our staff! Thanks again and we hope that you will visit with us again the next time you visit the Rocky Mount area.

8/10 – Bra

Carrie

Bodde her 2 netter i mars 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
We are so pleased that you stayed with us at the Holiday Inn Express & Suites Rocky Mount and we are grateful that you took the time to share your feedback online. We work hard to deliver great service and comfortable facilities, so we celebrate reviews such as this in our staff meetings. Thank you again for your Feedback and we look forward to welcoming you back on your next trip.

6/10 – Grei

Antonio

Bodde her 1 natt i mars 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
Thank you for choosing to stay with us at the Holiday Inn Express & Suites Rocky Mount and for taking the time to post a review. I apologize that your stay was less than 100% perfect. It is our goal to deliver an excellent stay for every guest, so we take your comments to heart and learn from them. We hope to have the opportunity to impress you with outstanding service the next time that you are in the area.

4/10 – Dårlig

Michael

Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter
I booked for 4 nights & was never made aware the elevator was inoperable. My luggage is 40 lbs & the only room they had available was on the 3rd floor. Not ADA compliant at all!
Bodde her 4 netter i mars 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
Thank you for choosing to stay with us at the Holiday Inn Express & Suites Rocky Mount and for taking the time to post a review. Thank you taking the time to write A review but I apologize that your stay was less than 100% perfect. It is our goal to deliver an excellent stay for every guest, so we take your comments to heart and learn from them. Our elevator is now up and working again. We hope to have the opportunity to impress you with outstanding service the next time that you are in the area.

6/10 – Grei

Donald

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Property was under construction..
Bodde her 2 netter i februar 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
We appreciate you taking the time to write about your experience at the Holiday Inn Express & Suites Rocky Mount. I'm delighted to know that most of your stay was satisfactory but I'm terribly sorry that your stay was disrupted by noise. Our front desk is staffed 24/7 to answer questions and resolve issues so I wish that we had known about this while you were here. We are grateful for your feedback and hope that you will visit us again to give us an opportunity to provide a better stay for you.

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Highly recommend.
Bodde her 1 natt i februar 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
We are so pleased that you stayed with us at the Holiday Inn Express & Suites Rocky Mount and we are grateful that you took the time to share your feedback online. We were thrilled to hear about your fantastic stay and that your room, our hospitality, and complimentary breakfast were just right for you. We work hard to deliver great service and comfortable facilities so we celebrate reviews such as this in our staff meetings. Thank you again for your comments and we look forward to welcoming you back on your next trip.

10/10 – Utmerket

Bradley

Reiste med partner, Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
My stay was nice and relaxing
Bodde her 1 natt i november 2023
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
Thank you for choosing the Holiday Inn Express & Suites Rocky Mount for your recent stay. We work hard to make sure that our guests have a comfortable and memorable stay with us. I am so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will stay with us again!

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jared Atkinson, General Manager den 10. apr. 2024
Thank you for choosing the Holiday Inn Express & Suites Rocky Mount for your recent stay. We work hard to make sure that our guests have a comfortable and memorable stay with us. I am so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will stay with us again!

10/10 – Utmerket

Eric

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Crystal

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Jennifer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay here was good!! The breakfast wasn’t the best. Pancake maker worked one day and then was out of order. Maybe a different meat offered besides sausage every day would have been good. I think all guest should have been told they would be doing construction ahead of time. One day the water was off for a few hours starting at 11am. They hung a sign on the elevator door the night before. Slight inconvenience since that was the day we were going to the pool and had to wait to shower. The pool was great though! Everyone there was very nice as well!
Bodde her 4 netter i desember 2023

6/10 – Grei

Erica

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023

6/10 – Grei

Marilyn

Reiste med familie
Likte ikke: Renhold
Holiday Inn dropped the jingle balls this Xmas
I was disappointed with the cleanliness of my room since this has not been a problem in the past. This stay was during the Christmas holiday and the staff maintenance did not enter the room to empty the garbage, change the towels or make up the beds. I personally had to do these chores myself. The hotel is under renovation but that was not an issue with me because it will be an upgrade on appearance and comfort. I just don't like to work for my hotel stay.
Bodde her 3 netter i desember 2023

8/10 – Bra

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel construction zone
The staff and manager were awesome. They had maybe the best breakfast ever. But, but…yes, this is a BIG one. They are replacing pipes and have one side of every floor in heavy construction. The elevator had dry wall dust everyone, plastic protector everywhere. They are booking rooms right next to all that so early and til 7 pm, you get to hear and smell construction. They really should have shut down for this to be completed. It is not the staff’s fault but again, would ask about this project before booking a room.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Rhett

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Donald

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice breakfast came with our stay. Nice room.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

MICHAEL

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and inexpensive.
Bodde her 2 netter i november 2023

2/10 – Forferdelig

Scott

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible experience. There were bugs in our room - when we told front desk, all they did was provide us a vacuum.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

10/10 – Utmerket

MERLE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Needed a quick overnight at reasonable price and this served us well.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Roger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

4/10 – Dårlig

Henry

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Average hotel, other than the elevator was broke down and we were on the third floor
Bodde her 2 netter i august 2023

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i august 2023

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Suzette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Colleen

Bodde her 1 natt i august 2023

10/10 – Utmerket

VICKIE og Danese

Bodde her 1 natt i juli 2023

6/10 – Grei

Mira

Reiste med partner
Likte: Personale og service
Bath tub was not able to be used, very clogged drain. But breakfast buffet was amazing!
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast here was especially good and the staff was very friendly and knowledgeable
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Leanne

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023

6/10 – Grei

Tessa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023

8/10 – Bra

michael

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
whatt ok
Bodde her 1 natt i juni 2023

8/10 – Bra

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023

8/10 – Bra

Michel

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I noticed that previous customer used towels were still in the bathroom.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We’ve stayed here many time. We keep coming back. That says it all.
Bodde her 1 natt i mai 2023
Svar fra General Manager den 9. juni 2023
Thank you for choosing the Holiday Inn Express & Suites Rocky Mount for your recent stay. We work hard to make sure that our guests have a comfortable and memorable stay with us. I am so pleased that your experience was positive and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will stay with us again!

4/10 – Dårlig

Kindle

Forretningsreisende, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Property itself was nice and in a decent location. However it was not a goodnight sleep. Someone was vaping in their room at 2am setting off smoke alarms. Then I was harassed over the phone by front desk and other guest between 2-4am repeatedly claiming we were running around our room. We had been rodeoing all day and alseep by 11pm. No one was running on our floor except when we were startled from our sleep.
Bodde her 1 natt i mai 2023
Svar fra General Manager den 9. juni 2023
Thank you for staying at theHoliday Inn Express & Suites Rocky Mount and for sharing your concerns. Please accept our sincerest apologies for our lack of responsiveness. The service that you described is not typical and steps have been taken to address the issue. I hope that you will choose us again so that we can provide you with a more satisfactory stay.

8/10 – Bra

TYRISHEMEKA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Hotel was great and breakfast was good
Bodde her 2 netter i mai 2023
Svar fra General Manager den 9. juni 2023
I was delighted to read your review of our hotel. I am glad to hear that you enjoyed your stay and that our staff provided you with excellent service. Thanks especially for acknowledging our Breakfast team for a job well done. They loved hearing that you noticed their efforts and it really made their day! It was our pleasure accommodating you at the Holiday Inn Express & Suites Rocky Mount and we hope to welcome you again soon.

6/10 – Grei

Rita

Likte: Personale og service og overnattingsstedets bygg og tilstand
The carpet in the room was disgusting
Bodde her 1 natt i mai 2023
Svar fra General Manager den 9. juni 2023
Thank you for your recent stay at the Holiday Inn Express & Suites Rocky Mount. I am truly sorry for the problems you encountered with the carpet in your room. We are working to remedy the issue that you mentioned so that next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent hotel experience. Please come back and see us again.

8/10 – Bra

Amber

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023

4/10 – Dårlig

Cynthia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was NO Holiday!!!!
Tired hotel, plastic hanging in lobby, front desk clerk was not helpful, elevator was very unreliable so I took stairs, fell up stairs carrying luggage, couldn’t find ice machine, tried to order dinner, not one delivery service would deliver so I did curbside delivery at Applebees across the street. One hour late, forgot some items, whole experience was a DISASTER
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Joseph

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everyone was so nice. They gave me extra time to check out. They were so kind and considerate to my daughters and I. We had brought my wife of 62yrs back home to her final resting place. Thanks so very much
Bodde her 1 natt i mars 2023

8/10 – Bra

Bradley

Bodde her 1 natt i mars 2023

6/10 – Grei

Lorraine

Likte: Renhold og personale og service
Bodde her 2 netter i mars 2023

4/10 – Dårlig

Patrick

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was spacious and clean. The breakfast was very good. The hot tub was non functioning and after a very long drive, I was looking forward to that feature. it's also one of the reasons that I chose this hotel.
Bodde her 1 natt i mars 2023