Lobby

Anmeldelser av Medplaya Hotel Pez Espada

4 out of 5
Medplaya Hotel Pez Espada
Calle Salvador Allende, 11, Torremolinos, Malaga

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 154 av totalt 335 anmeldelser." "
Rangering på 8 − Bra. 129 av totalt 335 anmeldelser." "
Rangering på 6 − Grei. 39 av totalt 335 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 335 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 335 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Einar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget bra
Vennlig, rent, stilig og komfortabelt.
Bodde her 7 netter i mars 2023
Svar fra Loyalty & Community Manager den 20. mars 2023
Hello Meget,Thanks very much for your excellent review.Kind regards

8/10 – Bra

Even

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i desember 2022
Svar fra Loyalty & Community Manager den 3. jan. 2023
Thanks very much for your excellent rating.Best regards

10/10 – Utmerket

Jo

Bodde her 11 netter i november 2022
Svar fra Loyalty & Community Manager den 29. nov. 2022
Hello Jo,Thanks very much for your fantastic rating about our hotel.Kind regards

2/10 – Forferdelig

Fabiola

Reiste med familie
Likte ikke: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2022
Svar fra CM Pez Espada Hotel by MedPlaya den 1. aug. 2022
Gracias por su valoración

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2022

8/10 – Bra

Birgitte

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Pent og velholdt hotell
Rent og velholdt hotell i Art Deco stil. Pent rom med kjøleskap og te koker. Positivt med dyne og ekstra puter. Renhold var ikke helt på stell da vi ankom, men etter en høflig anmodning til renhold om å støvsuge, ble det strøkent 🙂 Standard frokost, men manglet grønt garnityr. Det var ikke røykfrie soner på felles areal ute, noe som er vrient for en allergiker, så vi kunne ikke ligge ved bassenget, da folk røkte over alt 😔 Wifi skulle være gratis, men det fungerte overhodet ikke! Totalt sett var det et fint hotell, åpent rent og pent, nær strand og lokal shopping.
Bodde her 6 netter i juni 2022
Svar fra CM Pez Espada by MedPlaya den 1. aug. 2022
Thanks for reviewing us!

10/10 – Utmerket

John Eirik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2020

6/10 – Grei

Trond

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2018

10/10 – Utmerket

Randi og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotel nær strand. Deilig rom på solsiden .
Deilig rom med mye sol. God mat , både frokost og middag. Meget hyggelig betjening i spisesalen. Fin musikk i vestibylen , både på flygel og fiolin. Meget godt fornøyd med oppholdet.Det
Bodde her 14 netter i november 2017

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Bodde her 9 netter i juli 2017

8/10 – Bra

Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2017

6/10 – Grei

Monika Amalie

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Habe Spanien vermisst
Bodde her 10 netter i september 2023
Svar fra Guest Service Manager den 9. okt. 2023
Dear Monika,We hope you have had a lovely stay at our hotel.Kindest regards.

10/10 – Utmerket

aleksander

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍👍
Bodde her 3 netter i juli 2023
Svar fra Guest Service Manager den 31. juli 2023
Dear Aleksander.Thanks for your fantastic rating. We hope to see you soon.

10/10 – Utmerket

Hendrikus

Bodde her 9 netter i mai 2023

8/10 – Bra

robert

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2023
Svar fra Loyalty & Community Manager den 24. mai 2023
Dear Robert,Thanks very much for your excellent review.We hope you have had a lovely stay.Best regards

10/10 – Utmerket

colin og Edinburgh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel in every way! Fantastic location
Bodde her 5 netter i mai 2023
Svar fra Loyalty & Community Manager den 24. mai 2023
Dear Colin,Your comments are very much appreciated, thanks very much for choosing us for you holiday.We look forward to welcoming you back in the near future.Best regards,MedPlaya Hotels

10/10 – Utmerket

jacqueline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel
We could not fault the Pez Espada hotel. We had a lovely experience on our week long stay there. We went half board and have to commend the staff in the restaurant, so efficient and pleasant when clearing plates. Cleaning all the time. Breakfast and dinner food selection was fab! We loved it all. Its a beautiful hotel right on the beach. The only fault i saw with this hotel was the stairs down to tbe reception. The steps of the stairs are pizza shaped and spiral...we saw 2 people slip on the stairs while walking down the narrow part of step. Maybe a sign to say keep left on tbe step might help. We will be back again !
Bodde her 7 netter i mai 2023
Svar fra Guest Service Manager den 16. mai 2023
Dear Jacqueline,Thank you for your wonderful review of the Pez Espada hotel.We are thrilled to hear that you had a lovely experience. It's great to know that the staff in the restaurant provided efficient and pleasant service while clearing plates and that the cleanliness of the hotel was commendable.Being located right on the beach adds to the beauty of the hotel, and we're pleased that you appreciated the stunning location.Thank you for bringing the issue with the stairs to our attention. We appreciate your suggestion.We look forward to welcoming you back to the Pez Espada hotel in the future. Thank you for choosing to stay with us!

6/10 – Grei

Colette og Trois-Rivieres

Likte: Renhold og personale og service
Trop bruyant mais le reste c est ok
Bodde her 2 netter i april 2023
Svar fra Loyalty & Community Manager den 1. mai 2023
Chere Colette,merci de partager votre opinion. Nous sommes désolés pour les inconvénients occasionnés. Nous espérons que, alors que certains aspects de l’hôtel ont rencontre pas vos attentes, vous avez eu un agréable séjour. Sinceres salutations

10/10 – Utmerket

Sally

Bodde her 3 netter i april 2023
Svar fra Loyalty & Community Manager den 24. apr. 2023
Thanks very much, Sally.

10/10 – Utmerket

Paul David

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2023
Svar fra Loyalty & Community Manager den 1. mai 2023
Thank you very much, Paul David.Regards

10/10 – Utmerket

FRANCOISE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2 jours face à la mer
Séjour dans un hôtel de rêve! Architecture, déco, tout est plus que parfait! J'adore !!
Bodde her 2 netter i mars 2023
Svar fra Loyalty & Community Manager den 20. mars 2023
Bonjour Francoise, merci beaucoup pour votre magnifiques commentaires.Cordialement

8/10 – Bra

Stefan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Ikoniskt hotell men…
Vi bokade juniorsvit med havsutsikt. Jättehård säng. Stora fräscha rum men inte så mysiga och fruktansvärt lyhörda rum, både mellan rummen och utifrån tyvärr då det dånade hög livemusik in från hotellet nästan var kväll.. Boka utan middag.. va Inge vidare. Annars mest pensionärer så det va lugnt o tyst på nätter.
Bodde her 6 netter i mars 2023
Svar fra Loyalty & Community Manager den 23. mars 2023
Dear Stefan,Thank you for taking the time to share your impressions of your recent stay with us. We are very sorry indeed to read that you were disappointed with various aspects of our hotel and service, and that we were unable to resolve this to your satisfaction during your holiday. We sincerely hope that in spite of your disappointment you enjoyed your stay.Best regards

10/10 – Utmerket

José Luis

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Loyalty & Community Manager den 27. feb. 2023
Muchas gracias, José Luis.Un saludo,

10/10 – Utmerket

Rene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i februar 2023
Svar fra Loyalty & Community Manager den 24. feb. 2023
Hello Rene,We truly appreciate your excellent rating.Best regards

10/10 – Utmerket

Jim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stunning hotel on the beach
Beautiful hotel with everything you could wish for! Great, helpful staff. Both the interior and exterior is to die for!
Bodde her 5 netter i januar 2023
Svar fra Loyalty & Community Manager den 24. feb. 2023
Thank you so much, Jim, for sharing your excellent comments. We look forward to welcoming you back soon.Kind regards

10/10 – Utmerket

Oliver

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2023
Svar fra Loyalty & Community Manager den 24. feb. 2023
Thank you very much, Oliver.Best regards,

10/10 – Utmerket

Megan Georgia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always excellent service and friendly staff. Room was clean and had a great view. Will be back again
Bodde her 2 netter i januar 2023
Svar fra Loyalty & Community Manager den 30. jan. 2023
Hello Megan,Thanks for your excellent rating and lovely comments.We look forward to welcoming you back soon.Best regards

4/10 – Dårlig

Hans-klaus

Likte: Renhold
Likte ikke: Personale og service
Mehr Schein als Seinl
Bodde her 1 natt i januar 2023
Svar fra Loyalty & Community Manager den 30. jan. 2023
Dear Mr Hans-Klaus,We regret to read that you have not enjoyed your stay with us. Unfortunately, we don't know exactly what you did not like for the sake of improving it. We work hard every day to offer a quality service within the standards of our 4 star hotel, and we are always available to our customers and their suggestions in order to offer the best service possible. We apologise for any inconveniences caused.Kind regards

10/10 – Utmerket

Mr

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel in a good location
Bodde her 12 netter i januar 2023
Svar fra Loyalty & Community Manager den 30. jan. 2023
Thank you very much, indeed, for your wonderful rating.

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel lovely staff great food. Entertainment very good. Very very clean bedsheets changed nearly every day. Would definitely stay again
Bodde her 11 netter i januar 2023
Svar fra Loyalty & Community Manager den 25. jan. 2023
Dear Susan,Your comments are very much appreciated, thank you so much for taking the time to share them.We look forward to welcoming you back soon.Best regards

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2023
Svar fra Loyalty & Community Manager den 25. jan. 2023
Dear Christina,Thanks very much indeed for your excellent rating.Best regards

10/10 – Utmerket

Patricia

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The lovely Pez Espada Hotel
The Pez Espada is a lovely hotel, room very comfortable and clean, food, plentiful and varied, staff always helpful and friendly, in a very nice location. The entertainment was very good, all together a good break. One of our party was 80 on new years day and the gave him a bottle of Cava and a small cake which was much appreciated, we hope to go again as soon as possible. Pat and Ian xx
Bodde her 5 netter i desember 2022
Svar fra Loyalty & Community Manager den 25. jan. 2023
Hello Patricia,Thank you very much for your wonderful words and excellent rating regarding your recent stay at our hotel.We look forward to welcoming you back soon.Kind regards

10/10 – Utmerket

Stephen John og Coventry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2022

2/10 – Forferdelig

Dennis

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Don’t waste your money
Room / Black mold in the shower tray, several episodes of dirty brown water from the shower and sink tap. Restaurant / Good selection at breakfasts and dinner, unfortunately it was always either warm or cold, one microwave to heat food for the whole restaurant was ridiculous. So called Gala Xmas Dinner was pathetic. Mushroom soup with hard to chew mushroom pieces, a small piece of salmon served with seven peas, with a main course of two small round pieces of turkey without any vegetables whatsoever. A small piece of cake for dessert. No prior seating plan, everyone was just told where to sit on arrival, if you arrived before friends or relatives the chances of sitting together were nil, a total mess of a dinner service. A Christmas holiday experience was totally ruined, how this hotel was given four stars is beyond me, I have stayed in three star hotels in the past which were far more better run and serviced. I would not recommend this hotel on so many points. Please don’t waste your money.
Bodde her 6 netter i desember 2022
Svar fra Loyalty & Community Manager den 3. jan. 2023
Dear Dennis,Thank you for staying at the Medplaya Hotel Pez Espada and for taking the time to share your recent holiday experience from this place. We are extremely sorry to hear about the unpleasant experience. With regard to the water experience, there was a general failure in Torremolinos which unfortunately was out of our control. It is very sad that such things happen and we apologise for any inconveniences caused. Regarding Christmas Dinner, we have a very high percentage of repeat customers who come every year to celebrate Christmas, and level of satisfaction with both the menu and its operation is usually very good. We are sorry we did not meet your expectations. We sincerely hope that in spite of your disappointment you enjoyed your stay. Kindest regards

10/10 – Utmerket

Shirley

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2022
Svar fra Loyalty & Community Manager den 23. des. 2022
Hello Shirley,Thank you very much for your excellent rating.Best regards

10/10 – Utmerket

JULIO

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2022
Svar fra Loyalty & Community Manager den 23. des. 2022
Muchas gracias, Julio.Un saludo cordial.

8/10 – Bra

LUISA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
La recepcionista miy poco profesional
De la acogida del personal de recepción depende fundamentalmente que te quedes con ganas de repetir o no volver jamás.
Bodde her 1 natt i desember 2022
Svar fra Loyalty & Community Manager den 7. des. 2022
Estimada Luisa,Ante todo, le pedimos disculpas y lamentamos leer que no se sintió bien atendida por nuestro personal de recepción.Tomamos nota de sus comentarios y agradecemos de que los comparta.Un saludo cordial.

10/10 – Utmerket

della

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely hotel!
Svar fra Loyalty & Community Manager den 5. des. 2022
Thanks very much, Della :)

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel, but I would not return
The hotel itself it beautifully restored in its original MCM style. Check-in staff were friendly but a little flustered. Excellent breakfast buffet, one of the best I've experienced anywhere in the world. Room and communal areas impeccably clean. Fast, free internet connection. A shame that I was directed to the parking spaces next to the hotel, which I only found out at check-out was charged at €15 per day. Plenty of free parking available right outside the hotel which I would have happily used had I known about the charge. Why wouldn't I return? One thing: the room was unbearably warm, even in November. Turning the aircon down to minimum still resulted in warm air being pumped into the room. I'd estimate that it was around 30 degrees in there, far too warm to comfortably sleep. Upon asking at reception, I was told that the central aircon system had been switched off for the winter and only heating was available. The only solution I found was to leave the balcony sliding doors open. Not the best thing for security and it also meant that it was very noisy at night. You have to choose between not sleeping because of the heat, or not sleeping because of the noise. In summary, there's so much to recommend in this hotel, but the heating/aircon situation means that I will not return.
Bodde her 3 netter i november 2022
Svar fra Loyalty & Community Manager den 7. des. 2022
Dear Guest, Thank you for taking the time to share your impressions of your recent stay with us. We are very sorry indeed to read that you were disappointed with various aspects of our hotel and service, and that we were unable to resolve this to your satisfaction during your holiday.We usually do our very best to accommodate our guests according to their type of room booked and also to their requests.Sometimes this requests are not easy to attend when the hotel is fully booked.We recommend booking a Superior Club room or similar, so we can guarantee your request.We sincerely hope that in spite of your disappointment, you have enjoyed your stay.Best regards

6/10 – Grei

Fernando

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Fin de semana agradable.
La habitación era muy comoda y limpia pero las cañerias daban mucho olor y era bastante desagradable, el bufete de la cena no era el esperado para un cuatro estrellas, el desayuno bastante bien, en general creo que las cuatro estrellas les quedan un poco grandes.
Bodde her 1 natt i november 2022
Svar fra Loyalty & Community Manager den 2. des. 2022
Estimado Fernando,Gracias por el tiempo dedicado en compartir su opinión.Trasladamos sus comentarios al equipo de dirección y los tendremos en cuenta.Un saludo.

10/10 – Utmerket

Lasse

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kiva hotelli rannalla
Siisti, rauhallinen, hyvä aamiainen, rannalla, lyhyt matka Torremolinoksen ja Benalmadenan keskustaan
Bodde her 6 netter i november 2022
Svar fra Loyalty & Community Manager den 29. nov. 2022
Hello Lasse,Thanks very much for your fantastic review!!Regards

10/10 – Utmerket

LORRAINE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2022
Svar fra Loyalty & Community Manager den 29. nov. 2022
Hello Lorraine,Thanks very much for your excellent rating.Best regards

10/10 – Utmerket

Carole

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Having stayed here before many times it has been fully refurbished and met all expectations.
Bodde her 4 netter i oktober 2022
Svar fra Loyalty & Community Manager den 10. okt. 2022
Dear Carole,Thanks very much indeed for your amazing review.Kindest regards

10/10 – Utmerket

john

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Bodde her 3 netter i september 2022
Svar fra Loyalty & Community Manager den 26. sep. 2022
Thanks very much indeed, John.We look forward to welcoming you back soon.Regards

8/10 – Bra

Antonio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Habitaciones doble estándar son ruidosas
Las habitaciones dobles estándar (o clásicas), que tienen todas ellas vistas al parking lateral y zona de servicios del hotel (muelle de carga) no están a la altura de un 4 estrellas. Son pequeñas (de hecho el balcón es enano) y ruidosas. Desde primera hora (antes de las 7 am) empiezan a llegar camiones de distintos tipos: recogida de basura convencional, recogida de contenedores de vidrio, etc. Además de los posteriores de entrega de suministros. Las habitaciones no están bien aisladas acústicamente y todas estas actividades se escuchan mucho, en especial a primera hora de la mañana.
Bodde her 7 netter i august 2022
Svar fra Loyalty & Community Manager den 26. sep. 2022
Estimado Antonio:Gracias por el tiempo dedicado en compartir sus comentarios.Lamentamos leer que no pudieron descansar debido a diferentes ruidos originados en el exterior. Desafortunadamente, es algo que el hotel no puede controlar, ya que son servicios públicos de la ciudad. Sentimos cualquier molestia ocasionada.Un saludo cordial

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2022
Svar fra Loyalty & Community Manager den 12. sep. 2022
Thanks very much, Lisa.

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay at the Pez Espada
Amazing stay at the Pez Espada. Lovely food, something for everyone. Restaurant staff are amazing, friendly and work tirelessly. The hotel has been beautifully refurbished to a high standard. well equipped, comfortable rooms a fridge and nice power shower. The maids leave the rooms spotlessly clean. Read up on the history of the hotel - very interesting. Only minus points are the walls in the rooms could be soundproofed, advertising what entertainment is on each evening. Would highly recommend and will be going back.
Bodde her 7 netter i september 2022
Svar fra Loyalty & Community Manager den 12. sep. 2022
Dear Catherine,We are glad to receive your lovely comments, thanks for sharing them.Your suggestions are very much appreciated.We look forward to welcoming you back soon.Kind regards

8/10 – Bra

Ana Maria

Likte: Personale og service og romkomfort
Hemos estado super bien, el personal muy atento, pero el hotel necesita alguna renovación como la piscina.Por lo demás estupendo.
Bodde her 1 natt i august 2022