Bar (på overnattingsstedet)

Anmeldelser av InterContinental Los Angeles Downtown, an IHG Hotel

4.5 out of 5
InterContinental Los Angeles Downtown, an IHG Hotel
900 Wilshire Blvd, Los Angeles, CA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 1660 av totalt 2444 anmeldelser." "
Rangering på 8 − Bra. 351 av totalt 2444 anmeldelser." "
Rangering på 6 − Grei. 192 av totalt 2444 anmeldelser." "
Rangering på 4 − Dårlig. 122 av totalt 2444 anmeldelser." "
Rangering på 2 − Forferdelig. 119 av totalt 2444 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2 netter i L.A. - Desember
Veldig fint hotell og hotellrom. Fin utsikt over byen, men selve området er «shady», til å være «downtown L.A.». Anbefaler på det sterkeste å finne hotell i et helt annet område enn «downtown». Gjør oppmerksom på at Uber-sjåfører ikke alltid finner riktig oppmøte sted, hvis du velger å bli plukket opp på hotellet. Be sjåføren kjøre rundt bygget til andre siden, ellers så kan du gå rundt. Veldig dyr mat og drikke (inkludert vannflaske), både i bar/restaurant ved resepsjonen og nede i kaféen. Gå heller til 7/11 over gaten.
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Benedictus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We always stay here whenever we go to LA and definitely will come back in the future. Thank you
Bodde her 3 netter i april 2024

10/10 – Utmerket

Victor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Alesia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is amazing. Yes it is pricey but in my opinion it is well worth the price. The valet staff is always on top of it when it came to parking and retrieving my car.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 22. apr. 2024
Alesia, thank you for sharing your wonderful experience with us. We're delighted to know that you found the InterContinental Los Angeles Downtown to be amazing. Your comments about our valet team members' impressive service particularly warmed our hearts. We strive to ensure our guests feel that the value they receive is well worth the price. We look forward to welcoming you back in the future.Matthias KaiserHotel Manager

8/10 – Bra

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

MARIA JIMENA

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Muy bien ubicada
Bodde her 3 netter i april 2024
Svar fra Customer Service den 22. apr. 2024
Thank you for the 5/5 rating, Maria!It's excellent you enjoyed your time at InterContinental Los Angeles Downtown, an IHG Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Matthias KaiserHotel Manager

10/10 – Utmerket

Brittani

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its such a beautiful property. The staff was really nice and that for me, is what makes a hotel. Aside from cleanliness and comfort. Will definitely return!
Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. apr. 2024
Brittani, thank you for your glowing feedback on your stay at InterContinental Los Angeles Downtown, an IHG Hotel. We are thrilled to hear you appreciated the beauty of our property and that our team members' attentiveness helped make your experience even better. Cleanliness and comfort are indeed critical, and we're glad to have hit the mark. We're looking forward to welcoming you back!Matthias KaiserHotel Manager

10/10 – Utmerket

samuel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good view
Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. apr. 2024
Thanks for the perfect rating, Samuel!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at InterContinental Los Angeles Downtown, an IHG Hotel.Have a wonderful day!Matthias KaiserHotel Manager

10/10 – Utmerket

Manuel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience best hotel to stay In
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 18. apr. 2024
Manuel, thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at InterContinental Los Angeles Downtown. It's a delight to know we're your top choice for accommodation. We're looking forward to welcoming you back in the future!Matthias KaiserHotel Manager

2/10 – Forferdelig

Douglas

Reiste med familie
Likte ikke: Renhold og personale og service
Not what you expect. Staff are rude. Area is unsafe . Dirty when checked in. We had hair and soap everywhere in the bath
Bodde her 2 netter i april 2024
Svar fra Customer Service den 18. apr. 2024
Douglas, it's disheartening to read about your less-than-satisfactory experience. It's highly unusual for guests to find their accommodation unsanitary, as we uphold rigorous cleanliness standards. Acknowledging the comments you made regarding interactions with our colleagues, it raises concern as we strive to offer courteous and engaging service. Safety is a priority for us and we appreciate your insights about the surrounding environment. We value your feedback and assure you that your voiced concerns will be reflected upon for improvements.Matthias KaiserHotel Manager

10/10 – Utmerket

Micah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 18. apr. 2024
Micah, it's great to see your 5-star rating for the InterContinental Los Angeles Downtown! Our team is thrilled to know you had a wonderful stay. We look forward to welcoming you back for another remarkable experience!Matthias KaiserHotel Manager

10/10 – Utmerket

Lana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotek
Bodde her 1 natt i april 2024
Svar fra Customer Service den 17. apr. 2024
Lana, it's wonderful to hear that you had an excellent experience at the InterContinental Los Angeles Downtown, an IHG Hotel. We strive to create memorable stays for our guests and it seems we've achieved that for your visit. Thank you for choosing us, and we look forward to welcoming you back in the future.Matthias KaiserHotel Manager

10/10 – Utmerket

Marlicia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The nicest hotel I’ve stayed in! Everyone was exceptionally nice, informative , made you feel safe!
Bodde her 2 netter i april 2024
Svar fra Customer Service den 17. apr. 2024
Marlicia, your kind words are very much appreciated. We're delighted to hear that you had a wonderful stay at the InterContinental Los Angeles Downtown. Your recognition of our team's exceptional service and commitment to guest safety really stands out. Thank you for choosing us and we hope to welcome you back again for another memorable stay.Matthias KaiserHotel Manager

8/10 – Bra

Taiwani

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service was amazing
Bodde her 2 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Taiwani, it's wonderful to hear how much you appreciated the exceptional service at InterContinental Los Angeles Downtown, an IHG Hotel. Our team members strive to provide an exceptional experience for our guests. We hope to have the pleasure of welcoming you back in the near future.Matthias KaiserHotel Manager

10/10 – Utmerket

Georges

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Customer Service den 17. apr. 2024
Georges, thank you for choosing the InterContinental Los Angeles Downtown, an IHG Hotel. We're thrilled that your stay was enjoyable. It's always fantastic to know that guests leave with positive impressions. We can't wait to welcome you back for another delightful experience.Matthias KaiserHotel Manager

10/10 – Utmerket

Juanita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and excellent customer service!
Bodde her 3 netter i april 2024
Svar fra Customer Service den 15. apr. 2024
Juanita, thank you for sharing your wonderful experience at the InterContinental Los Angeles Downtown, an IHG Hotel. Your compliments on our architecture and top-notch customer service are deeply appreciated. We look forward to welcoming you back for another stellar stay in the future.Matthias KaiserHotel Manager

10/10 – Utmerket

Lannie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 15. apr. 2024
Lannie, it's great to know you enjoyed your stay at the InterContinental Los Angeles Downtown, an IHG Hotel. Your high rating speaks volumes about your experience, and we appreciate it very much. We're excited to welcome you back for more memorable times in the future!Matthias KaiserHotel Manager

8/10 – Bra

susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location
Bodde her 7 netter i mars 2024
Svar fra Customer Service den 15. apr. 2024
Thank you for leaving us this wonderful review, Susan!We're thrilled your time at InterContinental Los Angeles Downtown, an IHG Hotel was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!Matthias KaiserHotel Manager

10/10 – Utmerket

Ching

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 15. apr. 2024
Ching, it's great to learn that your stay at the InterContinental Los Angeles Downtown was satisfactory. We aim to provide a memorable experience for all our guests. We look forward to welcoming you back in the future. Safe travels!Matthias KaiserHotel Manager

8/10 – Bra

Michael

Bodde her 3 netter i april 2024
Svar fra Customer Service den 14. apr. 2024
We appreciate you sharing this positive rating, Michael!The comfort of our guests is important to us so we can't wait to see you back again at InterContinental Los Angeles Downtown, an IHG Hotel. We want to share an even more enjoyable experience with you next time.Matthias KaiserHotel Manager

6/10 – Grei

Masahiro

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
家族で3泊しました。 70階がロビーで、外出の際も部屋に戻る際も 一旦70階を経由する必要があるのがとても面倒でした。 ホテルもお部屋も綺麗でした。 水は言わないと冷蔵庫に補充されなかったのと 夜にお湯が欲しかったのにないと言われて フロントに掛け合ってようやく部屋までもってきてくれました。45分以上かかりました。 個人的にはインターコンチでこの対応はないと思いました。 またシャワーのボディソープのボトルが3日間空っぽでした。アメニティの入れ物も初日は空でした。 外観は素敵なのに、サービスが伴っていないと思います。いいホテルで期待値が高いからこそ、サービスの残念な点がとても目立ちました。 立地は大変良くおいしいレストランやカフェなども楽しめました。
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 8. apr. 2024
マサヒロ様、詳細なご意見をありがとうございます。ご滞在中にご不便をおかけしたとのこと、残念に思います。当ホテルは、お客様に快適なご滞在をお届けできるよう努めておりますが、アメニティや対応時間に関して改善の余地があることは明らかです。ご指摘いただいた点はすべてメモさせていただき、今後のお客様のご滞在をより良いものにいたします。当ホテルの魅力的な外観と、上品な施設に囲まれた立地がお客様のご期待に沿えたことを嬉しく思います。お客様の以前のご経験を改善するための別の機会を心待ちにしております。Matthias KaiserHotel Manager

10/10 – Utmerket

Guadalupe Anel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 10. apr. 2024
Guadalupe, we're thrilled that your recent stay at InterContinental Los Angeles Downtown, an IHG Hotel perfectly met your expectations. We sincerely appreciate your 5-star rating and hope to welcome you back soon for another remarkable experience.Matthias KaiserHotel Manager

10/10 – Utmerket

Krishia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Customer Service den 10. apr. 2024
Krishia, thank you for leaving a great rating for the InterContinental Los Angeles Downtown! We're heartened to know that you had a positive experience. Please consider us for your future stays. We truly look forward to welcoming you back.Matthias KaiserHotel Manager

10/10 – Utmerket

Shannon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved it !
Bodde her 3 netter i april 2024
Svar fra Customer Service den 8. apr. 2024
Shannon, we're thrilled to know you had such a wonderful stay at the InterContinental Los Angeles Downtown! Thank you for your fantastic feedback. We hope to welcome you back soon!Matthias KaiserHotel Manager

10/10 – Utmerket

Jesus

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only hotel I stay in Los Angeles, by far the best service and the best staff. Looking forward to returning soon.
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 8. apr. 2024
Jesus, it's fantastic to hear about your loyalty to InterContinental Los Angeles Downtown, an IHG Hotel. Our team members are delighted to know they've provided you with the top-notch service you deserve. We're eager to welcome you back in the near future.Matthias KaiserHotel Manager

10/10 – Utmerket

Shanna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel was just right for me and my teenage son. I love the high rise and the service was immaculate. I will definitely be coming back here soon..
Bodde her 1 natt i april 2024
Svar fra Customer Service den 8. apr. 2024
Shanna, it's delightful to hear that the InterContinental Los Angeles Downtown, an IHG Hotel, managed to meet your expectations. Your words about the high rise and our impeccable service are greatly appreciated. We can't wait to have you and your son return in the near future. Safe travels until then.Matthias KaiserHotel Manager

10/10 – Utmerket

Jianhui

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Customer Service den 8. apr. 2024
Jianhui, thank you for taking the time to rate your stay. We're delighted your experience at InterContinental Los Angeles Downtown was worthy of a perfect score. Your support means a lot to us and we hope to welcome you back soon. Safe travels.Matthias KaiserHotel Manager

10/10 – Utmerket

Joshua

Reiste med partner, Reiste med kjæledyr
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
What did we not like - the fact that you have to take am elevator up 70 floors to the hotel lobby just to check in then get in another set of elevators to go down to your floor- but if you wanna go out the hotel, you have to go back up to the lobby to get in the other elevators to go back down to floor 1 and this wouldn't be such a pain if we didn't have a dog that needed to be walked several times per day. Everything else was great. Staff is f friendly, extremely accommodating, the drinks on the rooftop bar are amazing. The breakfast every morning is worth paying up front for because they charge more per person if you don't. We stayed 6 nights 7 days and it was amazing. Experienced all sorts of views and weather and sunsets. 10 out of 10 would do it again/ would recommend. The elevators were a pain tho.
Bodde her 6 netter i mars 2024
Svar fra Customer Service den 8. apr. 2024
Joshua, your kind words about InterContinental Los Angeles Downtown's team members, rooftop bar drinks, breakfast, and stunning views are greatly appreciated. The unique architecture of our building requires a special elevator system, and we understand that can require some adjustments. Your feedback is so essential to us, and we are thrilled you had an amazing stay for a full week. We'll be delighted to welcome you back in the future for more scenic sunsets and astounding city views.Matthias KaiserHotel Manager

10/10 – Utmerket

Derick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at the intercontinental was amazing from the first day and until the last day we left. We had an upgrade to our room and late check out because of our flight schedule. The staff, ho the staff is the best, they remember and call us by our names every time we interact with them. Big shout out to Stephen and the staff in the dining. I would definitely stay there again.
Bodde her 5 netter i mars 2024
Svar fra Customer Service den 7. apr. 2024
Derick, thank you for sharing your phenomenal experience at InterContinental Los Angeles Downtown, an IHG Hotel. It's wonderful to hear you enjoyed your room upgrade and the flexibility of a late check-out. We're particularly moved by your words about our team members. Stephen and our colleagues in dining were delighted to make your stay memorable. Your kind recognition is greatly appreciated and we eagerly anticipate your next stay with us.Matthias KaiserHotel Manager

8/10 – Bra

YOSHINORI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Customer Service den 8. apr. 2024
Yoshinori, thank you for choosing InterContinental Los Angeles Downtown, an IHG Hotel, for your recent stay. It's heartening to see your high rating. We hope you enjoyed your time here and would love to welcome you back in the near future.Matthias KaiserHotel Manager

10/10 – Utmerket

Edward

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was extremely friendly and professional. We had a room with a view and it was exactly as described. We were on the 58th floor and the views were breathtaking!!! I highly recommend this property as I will stay here ever time I visit LA.
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 7. apr. 2024
Edward, it's wonderful to hear your glowing feedback for InterContinental Los Angeles Downtown, an IHG Hotel. We're thrilled that our professional team members met your expectations and that you enjoyed the stunning views from your room. It brings us immense pleasure knowing you recommend our property and plan to visit again during your future excursions to LA. We eagerly anticipate your return, ensuring another exceptional stay for you.Matthias KaiserHotel Manager

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
wonderful staff and service!
Bodde her 1 natt i april 2024
Svar fra Customer Service den 7. apr. 2024
John, thank you for taking the time to share your experience. We're thrilled to hear that you found the InterContinental Los Angeles Downtown's service and our dedicated team members wonderful. We appreciate your feedback and look forward to your next visit.Matthias KaiserHotel Manager

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel, and very helpful staff!
Bodde her 3 netter i april 2024
Svar fra Customer Service den 7. apr. 2024
Chris, it's fantastic to hear that you found the InterContinental Los Angeles Downtown, an IHG Hotel to be outstanding and our team members beneficial. We aim to offer our guests a memorable experience. We're truly grateful for your kind words and look forward to welcoming you back on your next visit.Matthias KaiserHotel Manager

10/10 – Utmerket

Jaycee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love everything
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 7. apr. 2024
Jaycee, it's wonderful to know that you loved everything about your stay at the InterContinental Los Angeles Downtown, an IHG Hotel. We're delighted that we could meet your expectations. Thank you for the fantastic review and we hope to welcome you back for another amazing stay in the future.Matthias KaiserHotel Manager

10/10 – Utmerket

Jieun

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great condition
Bodde her 1 natt i april 2024
Svar fra Customer Service den 6. apr. 2024
Jieun, thank you for your kind feedback. We are delighted to hear that you appreciated the excellent condition of InterContinental Los Angeles Downtown, an IHG Hotel. It is our pleasure to provide the top-notch experience you deserve. We look forward to welcoming you back.Matthias KaiserHotel Manager

10/10 – Utmerket

Nasanochir

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 3 netter i april 2024
Svar fra Customer Service den 6. apr. 2024
Thanks, Nasanochir! It's outstanding your time at InterContinental Los Angeles Downtown, an IHG Hotel was fantastic. We can't wait until your next visit!Matthias KaiserHotel Manager

8/10 – Bra

Asjhia

Reiste med partner
Likte: Renhold og fasiliteter
The lock on our room died so we were locked out at 2am for over 20 minutes. Valet also took like 15 minutes to bring our car down after we called (in advance). Otherwise, stay was okay. Enjoyed it more when we stayed last month.
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 3. apr. 2024
Asjhia, it's great to hear you had an overall satisfactory stay at the InterContinental Los Angeles Downtown. We regret the inconvenience you faced with the room lock and the delay in valet service. We genuinely appreciate your feedback and assure you that we continuously work to improve these aspects of our services. It's good to know you enjoyed your previous stay with us and we hope to meet your expectations better next time.Matthias KaiserHotel Manager

10/10 – Utmerket

Stephen Robert og Tampa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 4. apr. 2024
Stephen, thank you for choosing InterContinental Los Angeles Downtown, an IHG Hotel for your stay. We're delighted that you appear to have enjoyed your experience with us. We invite you back for another memorable experience. Safe travels until then.Matthias KaiserHotel Manager

8/10 – Bra

patrick

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lobby is on the 70th floor with a great view of the city
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 2. apr. 2024
Patrick, it's delightful to learn that you appreciated the unique location of our lobby in InterContinental Los Angeles Downtown and enjoyed the stunning cityscape. Our team always hopes to provide guests with exceptional experiences. We look forward to welcoming you back for another memorable stay.Matthias KaiserHotel Manager

6/10 – Grei

Andrew

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 3. apr. 2024
Andrew, we noticed that your experience at our hotel did not quite reach your expectations, based on the rating you provided on Expedia. We strive to offer top-notch service and accommodations and any feedback you may have regarding your stay would be much appreciated. We hope you'll consider giving InterContinental Los Angeles Downtown, an IHG Hotel another chance to provide a more satisfying stay in the future.Matthias KaiserHotel Manager

10/10 – Utmerket

Massoud

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 3. apr. 2024
Massoud, it's great to hear that your stay at the InterContinental Los Angeles Downtown was enjoyable. We appreciate you taking the time to rate us and we hope to have the pleasure of welcoming you back in the near future.Matthias KaiserHotel Manager

10/10 – Utmerket

Carlos

Bodde her 1 natt i mars 2024
Svar fra Customer Service den 3. apr. 2024
Carlos, thank you for taking the time to rate your stay at the InterContinental Los Angeles Downtown, an IHG Hotel. We appreciate your perfect score and hope that future visits will continue to meet your expectations. It's a pleasure to have you as our valued guest.Matthias KaiserHotel Manager

10/10 – Utmerket

Felicia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing staff, safe, and stunning!!!
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 2. apr. 2024
Felicia, it's delightful to hear you enjoyed your stay at the InterContinental Los Angeles Downtown. Thank you for complimenting our team members and acknowledging the safety and beauty of our premises. We look forward to welcoming you back in the future. Safe travels!Matthias KaiserHotel Manager

10/10 – Utmerket

Yanisleydis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the hotel
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 2. apr. 2024
Yanisleydis, it's fantastic to hear that you enjoyed your stay at the InterContinental Los Angeles Downtown, an IHG Hotel. Our entire team appreciates your positive feedback and we're looking forward to welcoming you back soon.Matthias KaiserHotel Manager

10/10 – Utmerket

Ling Chung

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
is good hotel in downtown
Bodde her 5 netter i mars 2024
Svar fra Customer Service den 30. mars 2024
Ling, it's delightful to hear you enjoyed your stay at InterContinental Los Angeles Downtown, an IHG Hotel. We're pleased our prime location met your expectations and contributed to your positive experience. Thank you for your feedback, we hope to welcome you back soon!Matthias KaiserHotel Manager

8/10 – Bra

Nekesha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the hotel but didn’t like the hidden fees after booking, high valet fee per day and having to use two different elevators to go to your room.
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 29. mars 2024
Nekesha, we're glad to know you appreciated the InterContinental Los Angeles Downtown. Your feedback on the fee details and elevator experience is important to us. We strive to provide transparent information prior to your arrival, and we're sorry if there was any confusion. We also understand that using multiple elevators to reach the room might take a bit of adjustment. We're working on improving these aspects for a more convenient stay in the future. Thank you for your insights, your perspective helps us strive for improvement, looking forward to welcoming you back.Matthias KaiserHotel Manager

10/10 – Utmerket

Daniel og Upland

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top of the Top all around. It is a pleasure to stay on this kind of hotels. Staff it is amazing, very friendly, respectful professional. The best service by far in LA. Hotel has a good location and the property it modern and super clean. Views of LA at night are breathtaking. I highly recommend it to everyone
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 29. mars 2024
Daniel, it's a pleasure to know that your stay at InterContinental Los Angeles Downtown was a pleasant experience. We're glad our wonderful team members delivered top-notch service and that the cleanliness and modernity of our property impressed you. We hope you made the most of our prime location and the mesmerizing views of LA at night. We eagerly anticipate your recommended return!Matthias KaiserHotel Manager

6/10 – Grei

Maxime og Santo Domingo

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Llegar a tu habitación son mínimo 10 minutos por los ascensores. Estuve hospedado 7 dias, uno de los dias no limpiaron mi habitacion ni pidieron excusas. Todo en el hotel es lejos, ir al valet, ir a tu habitacion, ir a un restaurante.. nada es facil y sencillo
Bodde her 7 netter i mars 2024
Svar fra Customer Service den 29. mars 2024
Maxime, lamentamos saber que el tiempo dedicado a los ascensores y a la simplificación de ciertos procesos no estuvo a la altura de sus expectativas. Entendemos que la limpieza oportuna de la habitación es importante y ciertamente tomamos nota de sus comentarios al respecto. Nuestro objetivo es garantizar experiencias cómodas y contamos con procedimientos para hacer que nuestros servicios sean más eficientes. Apreciamos que se tome el tiempo para compartir sus pensamientos con nosotros.Matthias KaiserHotel Manager

4/10 – Dårlig

MARIKO

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
クラブラウンジで予約しましたが、ラウンジは期待以下。 お部屋のエアコンの機能が悪く、シャワーも水圧不足。 まーどこでも同じなのかな?と思ったり…
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 28. mars 2024
マリコさん、ご予約いただいた体験の特定の側面に関するご意見をお待ちしております。ラウンジやお部屋の設備につきましては、ご期待に添えず誠に申し訳ございませんでした。私たちは常にお客様に快適で効率的なアメニティを提供するよう努めており、お客様のご意見は改善の助けとなります。ありがとう。Matthias KaiserHotel Manager

8/10 – Bra

Jandee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
High skyview hotel is awesome.
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 26. mars 2024
Jandee, thank you for your review. We're delighted to hear you appreciated the sky-high views of the InterContinental Los Angeles Downtown. We look forward to welcoming you back soon.Matthias KaiserHotel Manager