Wonderful hotel with portiers opening doors and helping with the suitcases.Warm towels and fruit juice at check in, and we were offered the biggest room in our price class since we were staying for 6 days. A wonderful gesture! Very nice lounge, bar and restaurant on the ground floor, very nice staff. Exercise room in the basement. Very good cleaning. Extra room service in the afternoon tidiing the room and putting chocolate on the pillows. 2 bottles of water every day. Nice sofa Groups at the entrance. No need to hang on the street corner for a smoke. The most pleasant hotel I've stayed on. Could see the rooms were not to big, but everything else es excellent. A few minutes walk to South Kensington Tube station and lots of restaurants in the neigbourhood.