Innendørsbasseng

Anmeldelser av The Continental Hotel Heathrow

4 out of 5
The Continental Hotel Heathrow
29-31 Lampton Road, Hounslow, England

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 170 av totalt 775 anmeldelser." "
Rangering på 8 − Bra. 267 av totalt 775 anmeldelser." "
Rangering på 6 − Grei. 174 av totalt 775 anmeldelser." "
Rangering på 4 − Dårlig. 88 av totalt 775 anmeldelser." "
Rangering på 2 − Forferdelig. 76 av totalt 775 anmeldelser." "

7,4/10

Renhold

7,8/10

Personale og service

7,6/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sweet little hotel.
Lovely people that work there. Super comfy bed. Great location. But....squeeky floor. I'm taking haunted house squeeky! The doors get slammed easily so bring earplugs if you want to sleep is peace. And one last thing to the owners of this hotel...and this is a serious one. Understand the: General Data Protection Regulation - GDPR Compliance‎ During check in I noticed a massive breach in these rules. I brought this up, but it was ignored and not taken seriously and since I'm in the line of these regulations, I'm giving you guys a heads up.
Bodde her 1 natt i september 2019

10/10 – Utmerket

Oyvind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019
Svar fra General Manager, Continental Hotel Hounslow den 2. aug. 2019
Dear Oyvind, Thank you for choosing to stay with us and for taking the time to review our property. I am glad you had an enjoyable stay and a memorable experience. We are continuously improving to ensure all our guests get exceptional service and feel at home with us. We hope we get to welcome you at the hotel again.

10/10 – Utmerket

David og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The best choice for a night at Heathrow
I wa looking for a hotel near the airport due to late night arrival. It seemed to be a better choice than the so-called airport hotels around Heathrow, and it is indeed. Only 10 min with the tube, and 3 min walk from the station. Some pubs and groceries with extended opening times are to be found within 5 min walking distance. Rooms were surprisingly quiet in spite of the landing aircrafts. The hotel felt secure and the room I got (standard) was in good standard. London centrum was approx 30 min by tube the next day.
Svar fra Reservations den 21. juni 2018
Thank you for taking the time to leave some feedback for us following your recent stay at The Continental Hotel. I am so pleased to read that your stay was an enjoyable one and we look forward to welcoming you back to The Continental Hotel in the not too distant future. With best wishes and kind regards.

6/10 – Grei

Magne og Norway

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel in close to the shopping area High Street.
The room was vert small, dirty carpets. No place to hang the cloths, and imposssible to open the window. However, it was a quiet room.

8/10 – Bra

Katherine

Bodde her 1 natt i april 2024

8/10 – Bra

amirjeet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Rachel

Bodde her 2 netter i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
x
Bodde her 2 netter i juli 2021

4/10 – Dårlig

Paul

Forretningsreisende
The room had nothing in it at all. floor was very creaky and doors banged, very noisy hotel
Bodde her 3 netter i juli 2021
Svar fra Team Continental den 9. juli 2021
Thanks for your valuable feedback it means a lot to us and we will strive harder in making it better. We are sorry you had such experiences at our Hotel. We will work to improve and do request you to highlight such issues right away to the reception team, as that they could have made it right for you.

10/10 – Utmerket

Ancel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021

8/10 – Bra

muhammad

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bon rapport qualité prix
Notre séjour était convenable , le seul problème était qu il n y avait jamais personne pour nous apporter jusqu’à notre chambre les commandes que je faisais.
Bodde her 7 netter i juni 2021

2/10 – Forferdelig

Andrew

Bodde her 1 natt i juni 2021
Svar fra Team Continental den 26. juni 2021
Mr Andrew, Thanks for taking out time to rate your stay at the continental. It would mean a lot to us, if you could help us understand the reason of your rating so that we can improve on the same. Your feedback will be highly appreciated.

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly Staff and Convenient Location
The front desk staff were extremely helpful and friendly. The location within 2 blocks of Hounslow Central Underground station was very convenient for an early flight from Heathrow (note: no elevator at the station). The room was a good size and the bathroom was updated nicely. However, a big down size to the room was the quality of the mattress. Some of the money for the bathroom renovation would have been better spent upgrading the mattress.
Bodde her 1 natt i juni 2021
Svar fra Team Continental den 26. juni 2021
Thanks a lot for you lovely encouraging words and taking out precious time for your kind words and constructive feedback, This helps us improve our service to other customers.

10/10 – Utmerket

Rafshana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good experience, do recommend the steam room and sauna.
Bodde her 2 netter i juni 2021
Svar fra Team Continental den 26. juni 2021
Thanks a lot of the ratings, it means a lot when you take time to rate us on your stay. We hope you choose to stay more with us in the future and also inform your family and friends if they plan to visit the area.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2021
Svar fra Team Continental den 26. juni 2021
Thanks a lot of the ratings, it means a lot when you take time to rate us on your stay. We hope you choose to stay more with us in the future and also inform your family and friends if they plan to visit the area.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i juni 2021
Svar fra Team Continental den 26. juni 2021
Thanks a lot of the ratings, it means a lot when you take time to rate us on your stay. We hope you choose to stay more with us in the future and also inform your family and friends if they plan to visit the area.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i juni 2021
Svar fra Team Continental den 26. juni 2021
Thanks a lot of the ratings, it means a lot when you take time to rate us on your stay. We do appreciate if you could tell us where we could improve.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel ever!! Service was excellent and sauna, steam room, jacuzzi was amazing! Felt like i was on a holiday. Thank you for making my stay feel soo special. Just wish price was a little less when we stayed
Bodde her 1 natt i juni 2021
Svar fra Team Continental den 26. juni 2021
Thanks a lot of the ratings, it means a lot when you take time to rate us on your stay. We hope you choose to stay more with us in the future and also inform your family and friends if they plan to visit the area.

2/10 – Forferdelig

nazia

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The poor check in said everything about my stay. There was no indenty checks neither no information given.
Bodde her 1 natt i juni 2021
Svar fra Team Continental den 26. juni 2021
Nazia, Thanks a lot for your valuable feedback. It means a lot to us. We will look into the matter. Thanks for highlighting the matter to us, As we take such matters very seriously.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2021
Svar fra Team Continental den 26. juni 2021
Thanks a lot of the ratings, it means a lot when you take time to rate us on your stay.

2/10 – Forferdelig

Amothen

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2021

10/10 – Utmerket

Shabbir

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay
Amazing stay at this hotel, Very easy check-in, and lovely staff! Thank You
Bodde her 1 natt i mars 2021

6/10 – Grei

Julie

Likte ikke: Renhold
Bodde her 1 natt i desember 2020

10/10 – Utmerket

Andris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2020

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service og romkomfort
Bodde her 1 natt i oktober 2020

8/10 – Bra

Janae

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to airport, friendly staff
The room was nice, a little dusty in higher places but that didn't bother me too much. The pool, jacuzzi, sauna and steam room are all shared with gold's gym. Steam room and sauna are in gender specific change rooms so if you're in a opposite sex couple, you'll have to separate. Didn't matter much as these weren't open(along with jacuzzi) in early Oct, when we stayed. Overall, it was just what we needed and I'm sure once all the amenities are back up and running it would be even better!
Bodde her 1 natt i oktober 2020

8/10 – Bra

Johanna Esther

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good experience
The experience was great, the hotel is clean and stuff are really helpful
Bodde her 2 netter i oktober 2020

8/10 – Bra

Michael

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2020

4/10 – Dårlig

alistair

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2020

6/10 – Grei

Jesper

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Lidt under forventwt
Lidt skuffet over Hotellet, som virkede lidt nusset, ikke det jeg havde ventet
Bodde her 2 netter i februar 2020

8/10 – Bra

MORAKINYO

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Moraks Stay
A good experience but the car park is too tight.
Bodde her 3 netter i mars 2020

4/10 – Dårlig

Wilfried

Bodde her 1 natt i mars 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is not only knowledgeable but friendly and very giving of their time to help. The entire time we were there we leaned on them to provide local information to help maximize our time. They were wonderful!!!!
Bodde her 6 netter i mars 2020

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mars 2020

4/10 – Dårlig

Verifisert reisende

Bodde her 2 netter i mars 2020
Svar fra The Continental Hotel Team den 11. mars 2020
Thank you very much for staying with us and for taking the time to leave us a review. We are sorry that you did not fully enjoyed your stay with us. Given the chance to welcome you again, we will ensure you have a flawless experience! Feel free to get in touch with us for your bookings and I will personally look into this. Thank You once again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Raenah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020
Svar fra The Continental Hotel Team den 11. mars 2020
Thank you choosing to stay with us and for taking the time to leave a review for us. I am very happy that you enjoyed your stay and we hope to welcome you soon!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel with fantastic leisure facilities. When booking, you need to make it clear that I.D. is required when checking-in.
Bodde her 1 natt i februar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you choosing to stay with us and for taking the time to leave a review for us. I am very happy that you enjoyed your stay and that you found the hotel, the facilities and the convenience of the location to your liking. We have noticed your comment about presenting ID at check in and we will make sure this is clear when booking the room

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you choosing to stay with us and for taking the time to leave a review for us. I am very happy that you enjoyed your stay even if we always aim for 10 out 10! I can see there is space for improvement. Thank you very much once again and we hope to welcome you soon!

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I am extremely disappointed with my most recent stay. The fire alarm went off just before midnight. I am concerned with the lack of safety provided. I am a regular at this hotel but feel on this occasion it was not enjoyable. Very disappointed
Bodde her 1 natt i februar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you choosing to stay with us and for taking the time to leave a review for us. I was very happy that you enjoy your regular stay with us. We are very sorry that the fire alarm was activated at night disturbing your sleep. We do take health and safety of the hotel very seriously and our alarm system is monitored and working accordingly. We must follow the correct procedure in order to guarantee guest and staff alike the best security possible. Thank you very much once again and we hope to welcome you soon!

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i februar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you for visiting us and for leaving the review online. I am happy that your overall experience at the hotel was good and that you enjoyed your stay.

2/10 – Forferdelig

Haldun

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
SHOCKINGLY DISSAPOINTING
JUST TO SET THE SCENE, FOLOWING THE DETAILS AND PHOTOS ON HOTELS.COM. I BOOKED THIS HOTEL AS A SURPRISE FOR VALENTINES FOR MY WIFE. A RELAXING SPA DAY, DINNER AND STAY. ON ARRIVAL IN THE CAR PARK, I WAS CONFRONTED BY A VERY DODGY CHARACTER... HE LOOKED LIKE HE JUST ROBBED THE LOCAL TESCOS AND WAS. SORTING OUT HIS LOOT IN-BETWEEN TWO CARS. DECENT CHECK IN BY NICE N FRIENDLY STAFF, ON WAY UP TO THE 2ND FLOOR IN A MINUTE LIFT, CAME OUT IN THE CORRIDOR WHERE THE CORRIDORS LOOKED AND SMELT LIKE A HOSTEL, THE DOORS LOOKED LIKE THEY HAD BEEN SMASHED DOWN A COUPLE OF TIMES. THE ROOM WAS PROBABLY HALF THE SIZE OF THE ONES IN THE PHOTOS, CLEAN BUT THE DECOR HAD SEEN BETTER DAYS, THE SILICONE WIDTH IN THE SHOWER HAD GOT VERY WIDE, ALWAYS AN INDICATION OF DISREPAIR. DOWN TO THE POOL, WELL I WAS SOOOO DISSAPOINTED THAT MY WIFE THOUGHT I HAD A STROKE, NO SPACE AROUND THE POOL, NO BEDS, JUST 4 PLASTIC GARDEN CHAIRS BY THE TUB, THE TUB WAS FALLING APPART, MOSAIC TILES IN ABSOLUTE TATTERS (PATCHED SHODICALLY) LOOKED AN ABSOLUTE MESS, ONCE IN THE TUB, WE SLIDED ABOUT DUE TO UNCLEAN GRUNGY SURFACE, THE ALTERNATIVE SAUNA AND STEAM ROOMS ARE IN THE RESPECTIVE CHANGING ROOMS SO COULDN'T SHARE TOGETHER WITH MY BETTER HALF. NEVERTHELESS TO STAY, WE DIDN'T RELAX AND CAME AWAY SO SO DISAPPOINTED. I COULDN'T RISK ATTENDING THE RESTAURANT, DEFINITELY WOULD NOT MEET EXPECTATIONS.... THIS HOTEL MIGHT HAVE BEEN 4* 20 YEARS AGO BUT NOT NOW, THE ADVERTS FOR THIS HOTEL HAS BEEN MISREPRESENTATION !!!
Bodde her 1 natt i februar 2020

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i februar 2020

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Excellent. Good customer service at check in and check out. Room was out of this world.
Bodde her 1 natt i februar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you choosing to stay with us and for taking the time to leave a review for us. I am very happy that you enjoyed your stay and that you found the hotel room "out of this world". I will share your comment with the team that will be just so happy to hear your kind comment.Thank you very much once again and we hope to welcome you soon!

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i februar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you very much for staying with us and for taking the time to leave us a review. I am sorry that your stay was not up to the standards you expected. I hope you will give us another chance in the future to welcome you back and show our improvement.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you choosing to stay with us and for taking the time to leave a review for us. I am very happy that you enjoyed your stay. Thank you very much once again and we hope to welcome you soon!

2/10 – Forferdelig

Alison

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Poor experience
I took my sister overnight for a birthday treat.when we went into the restaurant, there was nobody available we waited around 10 minutes and had to go to the reception to get a member of staff. We ordered the Artisan bread for starter and when it came out it was French stick? My sister ordered the chicken pad Thai, and when that arrived it had a fried egg on top which was not what we were expecting. She also ordered a side of chips which never arrived. We were unable to ask where they were as again there was nobody in the restaurant. At the end of our main course I told the server the chips hadn’t arrived and we were offered complimentary chips, however we already finished our meal. We ordered pudding my sister ordered the banana brownie. When it arrived it was burnt so badly I could smell it across the table and she was unable to get a spoon into the Brownie at all. She asked for a different pudding and we were told the only choices were rice pudding and ice cream. We were the first customers in there that night and found it difficult to believe they had run out of put it. The server went and checked again and came back and said and we have Christmas pudding as well but nothing else. My sister asked them to check to see if I had Apple crumble, And they did. I asked for some money off the bill because of all the problems we have at the meal.The price of the Artisan bread was taken off the meal which was approximately £5.
Bodde her 1 natt i januar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you very much for staying with us and for taking the time to leave us a review. I am sorry that your dinner experience was not up to the standards you expected. We have noted all your comments and I have personally addressed this with the food and beverage teams directly. We wish to have a second opportunity and to welcome you back at the Continental hotel in order to be able to demonstrate our improvements.

8/10 – Bra

Gregory W.

Likte: Personale og service og romkomfort
Close to Tube
Good location with handy access to the Tube.
Bodde her 6 netter i januar 2020
Svar fra The Continental Hotel team den 11. mars 2020
Thank you choosing to stay with us and for taking the time to leave a review for us. I am very happy that you enjoyed your stay and that you found the hotel, the facilities and the convenience of the location to your liking.

6/10 – Grei

A

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2020

4/10 – Dårlig

Zack

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020