Sitteområde i lobbyen
Sjekk tilgjengelighet

Anmeldelser av Point A Kensington Olympia

3.5 out of 5
Point A Kensington Olympia
42-48 West Cromwell Road, London, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 441 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 320 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 129 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 68 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 1001 anmeldelser." "

8,2/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Front Desk den 3. feb. 2024
Dear Guest, Thank you for your excellent review. We are happy that our hotel has met your expectations and that you were satisfied with your stay. We look forward to hosting you again. Kind regards, Front Desk

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og romkomfort
Would not recommend this hotel
Make sure you read the reviews before choosing this hotel. The room was way too expensive considering the standard, it was extremely small and had no window (make sure you check this, we didn't notice while booking). I thought only hostels had rooms with no windows. The heat alarm went off every morning, which made the air condition not working most of the time, it was very warm and humid in the room because of this. They told us it doesn't usually happen that often, but i can tell from the reviews that it does. We found so much hair in the bed and in the bathroom, it seems that they only wiped over surfaces and not cleaned very well in the bathroom. There was also mold in the shower, it doesn't get like that unless you don't really clean. I don't believe that the high user ratings for this hotel are real. You can find a cheaper, better hotel more central than this.
Bodde her 3 netter i desember 2023
Svar fra front desk den 8. jan. 2024
Dear Anonymous,Thank you for taking the time to write us a review. We appreciate all guest feedback, as it is used to improve the overall guest experience.I am sorry to hear you had issues in your room due to the air conditioning. Our reception is always staffed and our hosts are solution-oriented. Our team would be more than happy to fix the issues faced in your room at any time. We deeply apologize for the inconvenience you have faced during your stay with us, and we hope you will give us another chance in the future.Kind regards,Front desk

8/10 – Bra

Oddveig

Bodde her 3 netter i desember 2023
Svar fra Marina den 11. des. 2023
Thank you for your review at Point A Kensington. We value your feedback and hope to welcome you back soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, friendly staff and excellent service!
Bodde her 3 netter i november 2023
Svar fra Joanna den 8. nov. 2023
Dear Guest, Thank you for choosing Point A Kensington Olympia. We're thrilled to hear that you had a good stay and enjoyed all aspects of our hotel. We hope to have the opportunity to host you again for another great experience. Kind regards,Joanna

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
Fint opphold.
Bodde 3 netter på hotellet. Fint og moderne, liten god frokost med frokostblanding, croissanter og frukt. Veldig lytt fra koridior, hørte alle som gikk i gangen. Badet så ikke ut som det var rengjort annet enn vask og toalett, hår i dusjen, og oppetter veggene flekker og skjit i hjørnene på badet. Hotellet har god beliggenhet, kort vei til Earls Court, hvor du enkelt kan ta undergrunnen til hvor som helst.
Bodde her 3 netter i oktober 2023
Svar fra Joanna den 12. okt. 2023
Dear Guest, We deeply regret to hear about your negative experience with the cleaning. This is not our standard. Your comment has been written and passed to the housekeeping department. As you mentioned our hotel has a really convenient area. We hope to have the opportunity to host you again.Kind regards,Joanna

10/10 – Utmerket

Sara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Front desk den 27. okt. 2023
Dear Sara,Thank you for your excellent review. It was a pleasure hosting you at our hotel. We hope you visit us again soon.Kind regards,Front desk

4/10 – Dårlig

Pål Anders

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i juli 2023
Svar fra Front desk den 27. juli 2023
Dear Pal Anders, I am sorry to hear that you did not enjoy your stay in our hotel. We genuinely apologize for the inconvenience and wish to see you again at Point A Kensington. Best regards,Front desk

6/10 – Grei

Scott

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Check if you have a window
Read the small print , I never realised a hotel room could have no windows
Bodde her 1 natt i mai 2023
Svar fra Front desk den 7. juni 2023
Dear Scott, Thank you for taking the time to write a review about your experience in our hotel. We are sorry to hear that your stay wasn't pleasant as you expected. We really hope this experience had not disheartened you to give us another chance and we can welcome you in the future.Front desk

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra Front desk den 1. juni 2023
Dear Guest, Thank you for your feedback. We are glad to hear that your stay was satisfactory and we can't wait to welcome you again. Kind regards,Front desk

10/10 – Utmerket

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Front Desk den 25. mai 2023
Thank you for taking the time to give us a wonderful review.We hope to see you again soon!Kind Regards,

10/10 – Utmerket

Carl Henrik

Bodde her 3 netter i april 2023
Svar fra Joanna den 27. apr. 2023
Dear Carl Henrik, Thank you for your review. We are glad to hear that your stay was fully satisfactory. We hope to see you againKind regards,Joanna

4/10 – Dårlig

Stian

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Don't stay here
The humudierfier alarm kept going off, so the AC did not work most of the time, because they had to turn off the AC when the alarm went off. 2 of 4 nights we were woken in the middle of the night, and it got so hot in the small room that it was difficult to sleep. The room was also very small without windows, and the shower had almost no pressure. I do not recomend staying here.
Bodde her 4 netter i april 2023
Svar fra Front desk den 8. mai 2023
Dear Stian,Thanks for your feedback. We apologize for not being able to give you the experience you deserve. We will have a closer look at the A/c equipment. This is a necessary part of the room to ensure everyone's comfortability.Kind regards,Front desk

6/10 – Grei

Kjell-Tore

Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Romkomfort
Noen forbedringsmuligheter
På tross av at vi i Hotels.com hadde bestilt og betalt for 6 rom med vindu, var samtlige rom uten vindu og med bare en liten skylight i taket. Når rommene også var svært små gave det en litt klaustrofobisk følelse. Vi tok opp med hotellet at vi på Hotels.com hadde kjøpt og betalt for rom med vindu, men de påstod at den bestillingen de hadde fått fra Expedia var rom med skylight. Dessuten hadde de heller ingen andre alternativer ledig så vi aksepterte motvillig. Frokosten var enkel, men OK selv om det ble svært trangt i resepsjonsområdet når mange gjester skulle spise frokost rundt om på små bord, barkrakker og sofaer og hva det ellers måtte finnes av sitteplasser. Hotellet gav generelt inntrykk av å være rent, men spesielt området rundt døren til badet hadde åpenbart ikke vært vasket eller støvsugd på svært lenge. Betjeningen var hyggelige, og hjelpsomme. Det var til god hjelp da vi daglig måtte spørre etter håndklær fordi de enten manglet eller vi bare hadde fått ett håndkle til et dobbeltrom.
Bodde her 3 netter i mars 2023
Svar fra Front desk den 13. apr. 2023
Dear Kjell-Tore,Thank you for taking the time to write feedback. Your comments help us improve our service.We are sorry to hear that your stay doesn't meet your expectations. We hope that you will give us a second chance.Kind regards,Front desk

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2023
Svar fra Front desk den 20. mars 2023
Dear Guest, Thank you for taking the time to share your feedback. We are glad that your stay was satisfactory.Hope to see you again!Kind regards,Front desk

2/10 – Forferdelig

Henrik

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad experience
1. The rooms were clearly advertised as having windows. No pictures in the ad showed rooms without windows, nor did they indicate the size of those rooms. 2. When rooms without windows are assigned, there must be a functioning air conditioner. The ventilation in Room 109 and 051 worked less than a third of the time during our stay, making it impossible to sleep in the room. 3. We asked multiple receptionists to fix it a total of 3 times on Saturday; once in the morning, once in the afternoon, and once in the evening. They told us we would be given a new room from Sunday to Monday, but nothing was done. 4. An alarm went off non-stop in our room at 3am, when we had to get up at 7am, which was the icing on the cake for a horrible experience at the hotel.
Bodde her 3 netter i januar 2023
Svar fra Front desk den 5. feb. 2023
Dear Henrik,We appreciate both positive and negative feedback; we are constantly looking for ways to improve the services we provide. We are sorry to hear that your stay was disappointing due to the size of the room, blurry photos of whether the room has a window or not and the alarm during your stay. Our rooms vary in size from 9 to 11 square meters. The team always strives for the best and we are sorry to hear that your experience was not what you expected. I will forward your feedback to the appropriate management.I hope you will consider Point A Kensington for future stays in London.Best regards,Front desk

10/10 – Utmerket

Britt

Bodde her 1 natt i oktober 2022
Svar fra Joanna den 9. okt. 2022
Dear Britt, Thank you for the amazing feedback. We are so glad that you had a comfortable stay at Point A Kensington. Look forward to seeing you again. Best regards,Joanna

8/10 – Bra

Inger Anne

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Lite rom og i underetasjen
Bodde her 5 netter i august 2022
Svar fra Joanna den 5. okt. 2022
Dear Inger Anne. Thank you for your feedback! Our rooms are compacted but you have everything that you can need for a comfortable stay. We look forward to welcoming you again. Best regards, Joanna

6/10 – Grei

Leo

Likte: Personale og service og overnattingsstedets bygg og tilstand
Decent room and nice staff
The room was small, but it has all the amenities that was needed. It’s not a hotel room where you are supposed to spend a long time there. Was missing some cleaning staff that cleaned the room. The breakfast was a bit too simple, some pastries and cornflakes. Could use some varieties.
Bodde her 4 netter i august 2022
Svar fra Front Desk den 26. aug. 2022
Hello Leo, we appreciate you leaving us feedback, as this will help us to improve in the future. Thanks for choosing us and we hope you visit us again soon.

10/10 – Utmerket

Camilla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotellopplevelse
Jeg og mannen bodde 1 uke på Point A hotellet. Trivdes veldig godt og rommet var veldig fint og virket nyoppusset. Velger definitivt dette hotellet igjen.
Bodde her 7 netter i august 2022
Svar fra Front Desk den 25. aug. 2022
Hello Flott,Thank you for your kind review, we hope to see you again soon.Kind regards,

10/10 – Utmerket

Kristin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel gave us everything we needed for a short stay in London.
Bodde her 2 netter i mai 2022
Svar fra Frontdesk team den 14. juni 2022
Thank you for your feedback!

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
A good shelter
OK, clean hotel, but terribly small rooms without any free space - not for a chair, a desk or for layng a suitcase flat. No wardrobe or shelves for clothes. The bathroom is also extremely narrow. The breakfast is OK, but only with boiled, cold eggs and a rather small selection of food. Staff is friendly. No cleaning of the room during a two-night stay.
Bodde her 2 netter i april 2022
Svar fra Front Desk Kensington den 9. apr. 2022
Thank you for your feedback!

8/10 – Bra

Lisbeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig koselig og sentralt hotell med superhyggelig betjening! Eneste er at rommene er litt i overkant små. Utenom det har vi ingenting å utsette på hotellet og kommer gjerne igjen!
Bodde her 3 netter i mars 2022
Svar fra Front Desk Kensington den 23. mars 2022
Thank you for your feedback! Have a good day.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2020
Svar fra Theo den 30. des. 2020
Dear Guest, Thanks for your feedback. We hope you enjoyed your stay with us and looking forward to your next visit! Kind regards,

8/10 – Bra

Logan og Kensington

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, clean property in a good location. Friendly staff and good breakfast. Just know going in that the double-twin room is really tight, especially the bathroom. No closet and you have to sit a little diagonal on the toilet.
Bodde her 10 netter i april 2024

8/10 – Bra

Gladys

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 3 netter i april 2024
Svar fra Front Desk den 24. apr. 2024
Dear Gladys,Thank you for taking the time to share your review about your recent stay at Point A Kensington. It's great to hear that you had a good stay. We look forward to hosting you in the future. Kind regards,Front Desk

10/10 – Utmerket

Ilknur

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel had really nice and plenty breakfast. Loby was great, modern decorated. I liked breakfast area a lot too. Room was modern, a little small but still nice. It was clean, good lights. Bathroom was also a bit small but it was clean, modern and nicely done. I woul only recommend hotel to provide small hand towels instead of bigger ones. Also if they can serve free tea with snacks at the afternoon, it would be great. They provide hot water all day if you bring your own tea bags.
Bodde her 4 netter i april 2024
Svar fra Chloe den 23. apr. 2024
Dear Illknur, Thank you for your review! We're happy to hear you enjoyed the breakfast options, modern decor, and overall cleanliness of the room and bathroom. We appreciate your feedback on providing small hand towels and offering free tea with snacks in the afternoon. Your suggestions will help us improve our guest experience.We hope to welcome you back soon!Kind regards,Chloe

6/10 – Grei

Erika

Likte ikke: Personale og service
The hotel was just okay! Very small rooms
Bodde her 2 netter i april 2024
Svar fra Chloe den 23. apr. 2024
Dear Erika,Thank you for leaving us a review. In regards to the rooms, they are advertised as cosy and compact hence the size.Aside from this we sincerely hope you enjoyed your stay!Kind regards,Chloe

8/10 – Bra

Debra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff are amazing! Challenge with the property for longer stays is that there is NO closet in the rooms, rather you have hooks on the walls which isn’t the best for any stay longer than 3 or 4 days. It’s impossible to stay organized in a room the size of a postage stamp.
Bodde her 14 netter i april 2024
Svar fra Chloe den 23. apr. 2024
Dear Debra,Thank you for your feedback! We're thrilled you found our staff amazing. We understand the lack of closet space can be challenging for longer stays, and we apologize for any inconvenience. . We appreciate your input and hope to welcome you back for a better experience!Kind regards,Chloe

8/10 – Bra

Vaishaliben

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was pretty clean and decent hotel close to subway and restaurants. Staff was nice and welcoming. The only thing was they didn’t provide cattle in the room so had to pay to get coffee or hot water. Overall pretty safe and comfortable stay
Bodde her 1 natt i april 2024
Svar fra Chloe den 23. apr. 2024
Dear Vaishaliben,Thank you for your review! We're pleased you found our hotel clean, convenient, and welcoming. Your feedback will help us improve our amenities. We're glad you felt safe and comfortable during your stay. We hope to see you again soon!Kind regards,Chloe

8/10 – Bra

Sara Janina

Reiste med familie
Likte: Renhold og fasiliteter
-
Bodde her 3 netter i april 2024
Svar fra Chloe den 23. apr. 2024
Dear Sara,Thank you for leaving us with a good rating!Kind regards,Chloe

8/10 – Bra

Debra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was nice for the price, rooms are very small. We were under the reception area so could hear chairs moving most of night. Stuff was very friendly and helpful.
Bodde her 1 natt i april 2024
Svar fra Chloe den 23. apr. 2024
Dear Debra,Thank you for your feedback! We're glad you found the price reasonable and appreciated our friendly, helpful staff. We apologize for the noise disturbance from the reception area, however we hope to welcome you back soon for a more comfortable stay!Kind regards,Chloe

10/10 – Utmerket

Phil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Chloe den 23. apr. 2024
Dear Phil,Thank you for leaving us a great rating!We hope to welcome you again in the future.Kind regards,Chloe

10/10 – Utmerket

Christoph Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nahe der U-Bahn Station East Court
Bodde her 4 netter i april 2024
Svar fra Chloe den 17. apr. 2024
Dear Christoph Michael,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed the convenient location of our hotel.We look forward to hopefully welcoming you again in the future.Kind regards,Chloe

10/10 – Utmerket

Ngofah

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Already answered in previous question.
Bodde her 6 netter i april 2024
Svar fra Chloe den 17. apr. 2024
Dear Ngofah,Thank you for leaving us a great review.We look forward to welcoming you again in the future.Kind regards,Chloe

6/10 – Grei

PINKI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Staff and cute cozy property
Bodde her 4 netter i april 2024
Svar fra Chloe den 17. apr. 2024
Hi Pinki,Thank you for leaving such a positive review! We are glad to hear that you had a great experience with our staff and enjoyed our property.We look forward to welcoming you back in the future at our hotel.Kind regards,Chloe

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We feel very fortunate that we booked this room! We had never been to London before, so completely lucked out. The only thing that we would have changed was the taxi from the train station. We could have easily gotten on the tube and saved $50. The place was new, clean, friendly. Thank you
Bodde her 4 netter i april 2024
Svar fra Chloe den 17. apr. 2024
Dear Patrick,Thank you for taking the time to leave us a review. We're glad that you had such a great stay with us out Point A and we satisfied your needs and you enjoyed your first time in London!We hope to welcome you back again in the future.Kind regards,Chloe

10/10 – Utmerket

Alina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although the room was small, but it was convenient for the short stay. The staff is nice and comprehensive. The break is good! And the ladies serving it are very nice, especially Nadia. Thank you very much :)
Bodde her 3 netter i april 2024
Svar fra Chloe den 11. apr. 2024
Dear Alina,Thank you for leaving such a great review! We are glad to hear that you enjoyed your stay with us and had a great experience with our staff, especially Nadia. Customer satisfaction is important to us so we are glad your experience was satisfactory.We look forward to welcoming you again in the future.Kind regards,Chloe

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were pleasantly surprised at how nice the hotel was.Room was “cosy “, small but clean/comfortable bed/good ablutions. Breakfast was really good value for money.We liked the Point A a lot!Thanks
Bodde her 4 netter i april 2024
Svar fra Chloe den 11. apr. 2024
Dear Christopher,Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us and enjoyed the breakfast options! We hope to welcome you again soon. Kind regards,Chloe

8/10 – Bra

Philipp Gerschon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice little hotel close to Earls Court. A little disappointing to find a long blond hair on a pillow in the bed, but other than that clean. Staff very helpful and nice. A big tesco not far from the hotel was also a big plus.
Bodde her 4 netter i april 2024
Svar fra Chloe den 11. apr. 2024
Dear Philipp,Thank you for taking the time to leave us feedback. We are glad to hear that you enjoyed your stay with us at Point A. We apologise for the pillow and this will be passed onto the housekeeping team, but we are glad to hear that this didn't affect your entire stay.We look forward to hopefully welcoming you to our hotel again in the future.Kind regards,Chloe

8/10 – Bra

Rita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura carinissima,vicina ad una stazione e con diversi localini dove poter cenare,quartiere molto sicuro.Le camere sono nuove,piccoline ma aveva tutto il necessario,l unica cosa,le finestre non si possono aprire e la temperatura della camera non si poteva cambiare,veniva spenta,colazione perfetta per noi,ma solo dolce,con yogurt cereali frutta croissant,personale sempre sorridente e gentile
Bodde her 2 netter i april 2024
Svar fra Chloe den 10. apr. 2024
Dear Rita, Thank you for taking the time to leave us such great feedback. We are extremely happy to hear that you enjoyed your stay with us at Point A Hotel. We hope to welcome you again in the future!Kind regards,Chloe

8/10 – Bra

Dee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Chloe den 11. apr. 2024
Dear Dee,Thank you for taking your time to leave a review. We look forward to having you stay with us again in the future.Kind regards,Chloe

8/10 – Bra

Horst

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zentral Gelegen Unterkunft. Von der nahegelegenen U-Bahn Station sind fast alle Sehenswürdigkeiten und der Flughafen ohne Umsteigen zu erreichen. Das Hotel macht einen sauberen Eindruck das Frühstück war erstaunlich vielfältig und gesund. Bei der Zimmerwahl aufpassen: Es gibt Zimmer ohne Fenster !
Bodde her 4 netter i april 2024
Svar fra Chloe den 10. apr. 2024
Dear Horst,Thank you for taking your time to leave us great feedback. We value your opinions and feedback! We are glad to hear that you enjoyed our convenient location and enjoyed the breakfast we had to offer.We look forward to having you again in the future.Kind regards,Chloe

6/10 – Grei

Simon Sandager

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
We had mold in the bathroom and our room wasnt really clean. But atleast we could borrow an adapter and have a soft pillow
Bodde her 4 netter i april 2024
Svar fra Front desk den 9. apr. 2024
Dear Thank you for sharing your experience with us. We apologize for the inconvenience. We take hygiene seriously and will address these issues promptly with our housekeeping team to ensure a more pleasant stay for our guests in the future. We're glad you found our adapter service helpful and enjoyed the comfort of our soft pillows. Your feedback is important to us, and we appreciate your understanding.Kind regards,Front desk

6/10 – Grei

Anindya

Reiste med partner
Likte ikke: Fasiliteter
The room is extra tiny small and you can end up having back pain for not moving enough inside the room. They clean once in three days for environment concerns. I can understand that washing towel takes a lot of water which is environmental concern. But that doesn’t mean you will clean the rooms once in three days. Please don’t greenwash the climate issue
Bodde her 5 netter i mars 2024
Svar fra Front desk den 9. apr. 2024
Dear Anindya ,Thank you for your feedback. We apologize for any discomfort caused by the size of the room. We understand your concerns regarding cleaning frequency and its impact on the environment. While we aim to prioritize sustainability by cleaning rooms every three days, we acknowledge your point about maintaining guest comfort. Your insights are valuable, and we appreciate your understanding.Kind regards, Front desk

4/10 – Dårlig

Wilhelm

Reiste med partner, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was very very little.They clean up the room only every three days. By the breakfast the most things are all days the same.Something you can never find on the Buffets like for example ham or sausages.The bed was not big enough for to people.
Bodde her 5 netter i mars 2024
Svar fra Front Desk den 4. apr. 2024
Dear Wilhelm, Thank you for your honest review. We apologize for the inconvenience during your stay and that Point A Kensington did not meet your expectations.We hope to have the opportunity to host you again. Kind regards,Front Desk

8/10 – Bra

Asheem

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
its was a nice experience
Bodde her 1 natt i mars 2024
Svar fra Chloe den 4. apr. 2024
Dear Asheem,Thank you for leaving positive feedback, your feedback is important to us. We are happy to hear that you had a nice experience with us.We look forward to welcoming you again in the future.Kind regards,Chloe

10/10 – Utmerket

Aideen

Bodde her 3 netter i mars 2024
Svar fra Chloe den 23. apr. 2024
Dear Aideen,Thank you for leaving us a good rating! Hopefully we can welcome you again in the future.Kind regards,Chloe

8/10 – Bra

Annica Margaretha

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Loistava sijainti! Huone rempattu ja mukava, vaikka olikin todella pieni. Miinus siitä, ettei missään vaiheessa siivottu tai edes tyhjennetty roskakoreja. Aamiainen ok, mutta olisi voinut olla monipuolisempi. Sijainnin ja yleisesti saadun kokemuksen perusteella voi todellakin suositella kuitenkin!
Bodde her 3 netter i mars 2024
Svar fra host den 1. apr. 2024
Dear Annica,Thank you for sharing your experience with us following your recent stay at our hotel. We are delighted to hear that you had an enjoyable time with us and that you found our location to be convenient and our room comfortable despite its size.Your feedback regarding the cleanliness of the trash cans and the variety of breakfast options has been duly noted. We apologize for any inconvenience this may have caused during your stay. Rest assured, we are continuously working to improve our services and offerings based on valuable feedback like yours.We truly appreciate your recommendation and are thrilled that you had a positive overall experience at our hotel. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit to the area.Kind regards,Afiifa

8/10 – Bra

Trevor

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe area close to earls court station. Didn’t like how small the rooms were. Left feeling very cramped and the room could be quite noisy with other guests opening/closing doors as well as walking by. Limited sockets for charging phones/devices etc. Otherwise the staff was very friendly
Bodde her 5 netter i mars 2024
Svar fra host den 1. apr. 2024
Dear Trevor,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the safe and convenient location of our hotel near Earl's Court station, as well as our friendly staff.Regarding the limited sockets for charging devices, we appreciate your feedback and will look into ways to address this to enhance the convenience of our guests.Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Afiifa

8/10 – Bra

Peter

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wir waren zufrieden. Sauber, Zimmer sehr klein aber modern und angenehm. Transfer vom Flughafen ins Hotel für Neulinge umständlich bei ca. 60 Min und Umsteigen mit der Bahn.
Bodde her 3 netter i mars 2024
Svar fra host den 1. apr. 2024
Dear Peter,Thank you for sharing your experience. We're glad to hear you found the rooms clean, modern, and pleasant.Kind regards,Afiifa