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Anmeldelser av Pelicanstay in London Bayswater

4 out of 5
Pelicanstay in London Bayswater
34 Porchester Square, London, England

Anmeldelser

5,8
Rangering på 10 − Utmerket. 1 av totalt 22 anmeldelser." "
Rangering på 8 − Bra. 9 av totalt 22 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 22 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 22 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 22 anmeldelser." "

6,2/10

Renhold

6,0/10

Personale og service

5,6/10

Fasiliteter

5,4/10

Overnattingsstedets bygg og tilstand

Anmeldelser

2/10 – Forferdelig

Ole Johan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Var helt umulig å få hjelp . Vi benyttet ikke stedet,fant noe annet som hadde servicen på stell
Bodde her 3 netter i mai 2019

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Ingen hotell, men privat (?)leilighet i låst blokk
Greit plassert 5min gange frå t-bana. Leilighet i låst blokk. Godt med matbutikker og restauranter innan 5min gange. Kunn 4 skikkelige senger sjølv om Expedia solgte det for 5, sistemann måtte ligge på gammal feltseng. Greit kjøkken, stor stue og 2 bad og god plass. Enkelte senger trenger litt liming for å holde vangane og bunnen saman, ellers var det gode madrasser. Ingen respsjon, men ein hjelpsom kontaktmann (Zak)som budde like ved
Svar fra Duane Paul den 4. juni 2017
Dear Valued Guest, Thank you for taking the time to review your stay with us. It is a matter of considerable regret to note that on this occasion we did not meet your expectations. I am very sorry you left dissatisfied. Sincerely,

4/10 – Dårlig

abdul wahab

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bad day
The apartment owners treat us badly, and they ask for more money for cleaning which was about £80 , also the building owners weren’t happy of us and they want us to leave and there was to much problems between the building and apartment owners
Bodde her 5 netter i august 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Appartamento non ido neo a 4 persone mancava un letto, abbiamo dormito in un lettino gonfiabile in casa non c, erano sedie per sedersi, non consigliato
Bodde her 7 netter i juni 2019

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
After attempting multiply times to call the number given when landed it did not work. Then attempted email and that didnt work either. Called through a number on google that did get us connected to someone to inform them of our delayed flight and late check in. When we arrived at the meeting place, we were met by a different person than we were told and had her yell at us for being late. Then the toilet handle was broken and someone entered the apartment the next day and fixed it without telling us that someone was coming. Poor poor communication. Pros; The property did work for our vacation needs and good location in London
Bodde her 4 netter i mars 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2019

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was central to everything. Good value for money.washing machine hard to use.
Bodde her 2 netter i mai 2019

4/10 – Dårlig

Verifisert reisende

Bodde her 4 netter i april 2019

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was not clean, the shower was not working properly. There was a hole in one of the bedroom windows and the overall apartment was in poor condition with a broken bed in another one of the rooms.
Bodde her 2 netter i februar 2019

8/10 – Bra

john

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2018
Svar fra Gretch S. den 29. okt. 2018
I hope you enjoyed your stay with us and we are all grateful to have you as our guest and are looking forward to your next visit. Our team would be honored to have you back here in our property.

10/10 – Utmerket

Kimmie Huynh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I wish I had a place like this....
This place was amazing. Great location. Nice layout. Very modern. Just wish it had AC.
Bodde her 3 netter i august 2018
Svar fra Angel S. den 15. aug. 2018
We are happy that you enjoyed your recent stay and thank you for taking the time to share your views with other readers. It really was a pleasure to host you, we accept feedback such as yours as they indicate the areas where we can further improve and we hope to have the opportunity of welcoming you back very soon.

8/10 – Bra

Verifisert reisende

Likte: Romkomfort
Bodde her 7 netter i juli 2018
Svar fra Gretch S. den 27. sep. 2018
Thank you for taking the time to give a feedback about our apartment. We look forward welcoming you again.

4/10 – Dårlig

FamilyD og New Jersey

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Check in process unnecessarily difficult should be done by text or cell phone - contact -Zach doesn’t pick up phone calls .If I could have canceled once I started having problems I would have so cancellation policy is also an issue - advice to others - avoid this type of property . The property was poorly maintained with doors that didn’t open or close properly, dirty carpets etc - but could have been much nicer without much investment.
Bodde her 2 netter i juli 2018

8/10 – Bra

Brittany

Likte: Renhold, personale og service og romkomfort
Very pleasant staff!!
I had a fantastic stay! The location was superb - right on the corner of hyde park with an abundance of lovely restaurants on the doorstep. I was a bit worried about finding the place as I have stayed in a few different apartment brands, which are not always easy to find, but I was really pleased with the service as the lady came out on to the street to meet me when I arrived (even though I got the address a bit wrong) and she was really lovely and helpful! So that made the visit. The apartment was huge, much bigger than I expected for the price, but a little run down and smelled slightly damp. So overall this was a good stay, but the apartment itself needs a bit of TLC to make it an amazing one.
Bodde her 2 netter i mai 2018
Svar fra Angel S den 7. juni 2018
Thank you for your feedback. I am grateful to learn that you were happy with your recent stay and thought that our staff was amazing. I have noted your comments about the general maintenance of the unit and I will address them with my executive team. Thank you again and hope to see you back!

6/10 – Grei

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Billederne i annoncen svarede ikke til den lejlighed, vi boede i. Svært at få bekræftelse fra udlejer - måtte ringe til deres Call-Center i USA MANGE GANGE uden der skete noget.

2/10 – Forferdelig

g. og schweiz

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
unzumutbare Absteige in London
Die Fotos mit Weitwinkel fotografiert versprachen eine grosszügige Wohnung. Die Realität war eine andere. Betten durchgelegen Sofa dito. Dusche/ WC klein und schmutzig. Innenhof Türe klemmt, Farbe blätert ab. Alles schutzig. Sofa im Wohnzimmer unbrauchbar. Einfach gesagt: An dieser Wohnung ist alles ausser dem Plasma TV und der Küche alles nicht zumutbar. nie mehr wieder
Bodde her 6 netter i oktober 2017
Svar fra John den 21. okt. 2017
Hallo G, Ihr Feedback ist uns sehr wichtig und ich danke Ihnen für Ihre Bewertung. Wir bemühen uns, unseren Gästen eine gute Nachtruhe und eine angenehme Erfahrung während Ihres Aufenthaltes zu bieten. Es tut uns leid, dass Sie von Ihrem letzten Aufenthalt in unserem Haus nicht positiv beeindruckt waren. Wir werden das Beste aus Ihren Kommentaren machen, um den Service und die Einrichtungen, die wir anbieten, weiter zu verbessern. Wir hoffen, Sie bald wieder begrüßen zu dürfen.

8/10 – Bra

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice to have my own space rather than the usual hotel. A couple of small repairs to the place would only make apartment better.
Bodde her 4 netter i september 2017
Svar fra Rhina den 12. okt. 2017
Hi Peter, It is Immensely rewarding to receive a 4 Star rating from you. We do our best to make a Memorable and Wonderful experience to all of our guests and thank you for taking time to confirm it. We will make the most of your comments to continue improving the service and facilities that we offer.Next time you visit this wonderful city, please consider Pelican Executive Suites as your Home away. Best, John

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Slidt
Virkelig nedslidt og klamt
Bodde her 3 netter i juli 2017
Svar fra Rhina den 13. sep. 2017
Dear Valued Guest, We value all guest feedback and appreciate you sharing the experience with us. It allows my team the opportunity to review and improve upon service lapses. I certainly understand the inconvenience you had and we will make sure this does not happen again. Please accept our most sincere apologies on this occasion. Sincerely, Duane Paul

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The wonderful life in a London flat.
The proximity to multiple bus and metro stations made getting around a breeze. The metro workers were very friendly and helpful when a station was closed to find the next best route.
Bodde her 4 netter i juni 2017
Svar fra Rhina den 25. juni 2017
Dear Valued Guest, that this will not happen again. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room I am delighted to learn that you enjoyed your stay with us and that you found the location to be so convenient. Sincerely, Duane Paul

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
absolutely terrible
PLEASE DO NT STAY HERE. The apartment was dirty and damp and smelled. everything was old and/broken. Shabby. Embarrassing. Total mistake. Did not want to go back there at night. BE WARNED. Corridors smelled. I
Svar fra Duane Paul den 4. juni 2017
Dear Valued Guest. Thank you for taking the time to advise us of the poor service you experienced during your recent stay. It is not acceptable and we are very sorry. Sincerely,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel and service
Svar fra Rhina den 4. juni 2017
Dear Valued Guest, It is immensely rewarding to see a 4 out of 5 star rating for us. An above average rating serves as a great motivator to our team. We strive to provide our guests with memorable experiences in the hope that they will return time and time again. I am very happy to learn that this is exactly what you intend to do and look forward to welcoming you back. Sincerely, Duane Paul

8/10 – Bra

Eleanor

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic customer service, great location.
Svar fra Rhina den 4. juni 2017
Dear Eleanor, Thank you for your wonderful review. We do our best to make our guests’ stays as pleasant as possible and it is always a encouraging to hear back from guests about their stay. We are very pleased to know that you had a comfortable stay with us and that everything was to your liking. Thanks again, we hope to see you soon again! Sincerely, Duane Paul