Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Novotel London Wembley

4 out of 5
Novotel London Wembley
5 Olympic Way, Wembley, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 600 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 276 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 67 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1000 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mette

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tipp topp!
Super beliggenhet, kun 100 meter til Tuben og Wembley Arena. Bra rom, bra frokost og god service. Ingenting å utsette! Smart å bo litt utenfor "gryta" - bedre pris, bedre hotell og kun 23 min med Tuben til sentrum.
Bodde her 2 netter i juli 2023
Svar fra Samrat Wadhwa den 19. aug. 2023
Dear Mette,Thank you for your wonderful feedback, looking forward to see you again.Kind regards,Team ReceptionNovotel London Wembley

6/10 – Grei

Jason Olesen

Bodde her 2 netter i juli 2023
Svar fra Samrat Wadhwa den 19. aug. 2023
Dear Jason,Thank you for your feedback, looking forward to see you again.Kind regards,Team ReceptionNovotel London Wembley

10/10 – Utmerket

Anette E.

Bodde her 2 netter i juni 2023
Svar fra Mabel den 24. juli 2023
Dear Anette,Thank you for your wonderful feedback, we look forward to see you again.Kind Regards,Team receptionNovotel London Wembley

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Samrat Wadhwa den 4. mai 2023
Hello Shannon,Thank you for staying at the Novotel London Wembley.We appreciate your feedback and look forward to welcome you again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really nice hotel!
Cannot recommend this hotel enough. Close by public transport stations, close to OVO arena if you are attending a concert or event there (only about a 4-5 min walk). Takes only about an hour from Heathrow airport by public transport transport. Staff was really nice, room was clean and spacious.
Bodde her 2 netter i mars 2023
Svar fra Samrat Wadhwa den 31. mars 2023
Hello,Thank you for staying at the Novotel London Wembley.We appreciate your feedback and would love to welcome you again.

6/10 – Grei

Rune

Likte: Personale og service
Likte ikke: Renhold
Høst-tur
Dette har tapt seg! Kaos ved frokoster til tider.Utvalget v frokost ikke det frakkeste. 1 av 2 heiser stød dønn stille ved vårt besøk på 4 dager. Mye kø og venting der åxå. Trur vi er ferdig m Novotel Wembley nå. Dessverre.
Bodde her 3 netter i september 2022
Svar fra AJ den 3. okt. 2022
Dear Host - TurThank you for taking the time to tell us about your experience at the Novotel Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,AJ Al ShalabiDuty Manager

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentral beliggenhet
Sentralt beliggenhet og velfungerende lufteanlegg på rommet. God frokost og de jobbet hardt for å fylle på under den mest travel perioden Hyggelig og hjelpsom i resepsjon
Utsikt fra rommet
Bodde her 2 netter i mai 2022
Svar fra Hotel Operations Manager den 11. juni 2022
Dear Lisa We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Utmerket

joacim

Likte: Renhold, personale og service og romkomfort
Fin beliggenhet, fine og store rom. God seng. Eneste som trakk litt ned var att det var sprekker i vegger og fliser på bad. Og at Bluetooth høytaler i rom ikke fungerte
Bodde her 6 netter i mai 2022
Svar fra Hotel Operations Manager den 11. juni 2022
Dear Joacim Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Fin beliggenhet
Bodde her 3 netter i mai 2022
Svar fra Hotel Operations Manager den 11. juni 2022
Dear Guest We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Utmerket

Jan Helge

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 12 netter i november 2021
Svar fra Hotel Operations Manager den 7. des. 2021
Dear Jan Helge, Thank you for your feedback regarding your stay at the Novotel London Wembley. We hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu

8/10 – Bra

Robin

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Modern nice hotel
Good stay
Bodde her 11 netter i november 2021
Svar fra Hotel Operations Manager den 7. des. 2021
Dear Robin, We very much appreciate your comments regarding your stay at the Novotel London Wembley. We hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu

8/10 – Bra

Jan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bra beliggenhet iforhold til t banen
Bodde her 1 natt i november 2021
Svar fra Hotel Operations Manager den 2. des. 2021
Dear Jan, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu

10/10 – Utmerket

Guna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2021
Svar fra Hotel Operations Manager den 14. okt. 2021
Dear Indu Mahlman, We very much appreciate your feedback regarding your stay at the Novotel London Wembley. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

8/10 – Bra

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra service
Veldig bra service under frokosten. Tok hensyn til allergi og lagde meg noe spesielt
Bodde her 1 natt i september 2021
Svar fra Kerry den 14. sep. 2021
Takk for at du delte denne flotte anmeldelsen, jeg er glad teamet tok seg av deg og at du likte oppholdet. Håper å se deg igjen snart

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
God service, flott hotell til en grei pris. Har bodd der før, og kommer gjerne igjen.
Bodde her 4 netter i februar 2020
Svar fra Kerry den 4. mars 2020
Takk for at du valgte å være hos oss igjen, og jeg er glad for at du fikk et hyggelig besøk! Håper du vil fortsette å tenke på oss, og at vi sees snart igjen

10/10 – Utmerket

Frode

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i desember 2019
Svar fra Kerry den 8. feb. 2020
Super rating, thank you very much! Delighted you enjoyed the stay and hope to see you again soon

8/10 – Bra

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Personale og service og fasiliteter
Kort vei til Wembley Station, kort vei til spisesteder
Bodde her 6 netter i desember 2019
Svar fra Kerry den 7. jan. 2020
Great review, thank you! Hope to be seeing you again for another enjoyable stay soon

8/10 – Bra

Jan Helge

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i november 2019
Svar fra Kerry den 2. des. 2019
Thank you for the great rating! Hope to see you again soon

10/10 – Utmerket

Bjørn Roar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nbefales
Flott hotell, fint rom. God frokost, veldig hyggelig betjening. Ligger sentralt til rett ved tunnelbane Wembley Park
Bodde her 3 netter i september 2019
Svar fra Kerry den 26. nov. 2019
Thank you for the super rating and great comments for your stay in October! Hope we will see you again soon

10/10 – Utmerket

Trygve

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i september 2019
Svar fra Kerry den 26. nov. 2019
Super rating, thank you! Hope to see you again

10/10 – Utmerket

Livar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Tor Inge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019

10/10 – Utmerket

Karinne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2019

10/10 – Utmerket

Linda Fosser

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juni 2019

8/10 – Bra

Tom Hallvard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2019
Svar fra FO den 9. apr. 2019
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Harsh

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay
Bodde her 2 netter i april 2024
Svar fra Sabina den 12. apr. 2024
Dear Harsh,Thank you for your wonderful feedback, looking forward to see you again.Kind Regards,Reception.

8/10 – Bra

Claire

Reiste med familie
Likte: Personale og service
Had a lovely stay after watching the lioness at Wembley. Very convenient for Wembley and staff were nice. Very quiet so good nights sleep until the builders started outside but that was on another building. The only negative was the plastic glasses. Guests in hotel should not be drinking and paying high prices out of a plastic glass. Other than that a nice stay.
Bodde her 1 natt i april 2024
Svar fra Mabel den 7. apr. 2024
Dear Claire,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Kind Regards,Team Reception.

10/10 – Utmerket

yasmin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would stay again. Walkable for the arena.
Bodde her 1 natt i mars 2024
Svar fra Mabel den 7. apr. 2024
Dear Yasmin,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Kind Regards,Team Reception.

10/10 – Utmerket

Georgia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would definitely book again.
Bodde her 1 natt i mars 2024
Svar fra Mabel den 7. apr. 2024
Dear Georgia,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.Kind Regards,Team Reception.

10/10 – Utmerket

Russ

Reiste med familie
Nice hotel
Bodde her 1 natt i mars 2024
Svar fra Mabel den 7. apr. 2024
Dear Russ,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 – Utmerket

Emily

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly and polite staff, easy check in even if we got at the hotel a bit earlier than 15:00. Clean room and dinning experience was fantastic as they do great food. Near to the arena and subway station as well.
Bodde her 1 natt i mars 2024
Svar fra Mabel den 7. apr. 2024
Dear Emily,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 – Utmerket

Charlotte

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and family friendly
Bodde her 1 natt i mars 2024
Svar fra Mabel den 7. apr. 2024
Dear Charlotte,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 – Utmerket

Callum

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Right next to Wembley Park station and 150m from the stadium and arena. Very convenient, comfy and quiet inside.
Bodde her 1 natt i februar 2024
Svar fra Mabel den 7. apr. 2024
Dear Callum,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

8/10 – Bra

Rene og SSM

Reiste med familie
Grate location, near to underground train station WEMBLEY park. Very convenient as long as you get familiar with the train system.
Bodde her 5 netter i mars 2024
Svar fra Mabel den 7. apr. 2024
Dear Fai,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

4/10 – Dårlig

lisa

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Our room smelled. Even when reported to reception, she did not try to move us. Instead she had housekeeping come and spray something which did not help. The overall property is nice. Just our room smelled the entire stay.
Bodde her 4 netter i februar 2024
Svar fra Mabel den 7. apr. 2024
Dear Lisa,Thank you for your feedback.Kind Regards,Team Reception.

10/10 – Utmerket

Amanda og Springvale

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed only one night after the Carabao Cup game at Wembley. The location was great as was the night staff and bartender. Would definitely stay again and recommend!
Bodde her 1 natt i februar 2024
Svar fra Mabel den 7. apr. 2024
Dear Amanda,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

4/10 – Dårlig

Gjergji

Bodde her 1 natt i februar 2024
Svar fra Mabel den 7. apr. 2024
Dear Guest,Thank you for your feedback.Kind Regards,Team Reception.

10/10 – Utmerket

hang fai

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel in London.
Bodde her 2 netter i februar 2024
Svar fra Mabel den 7. apr. 2024
Dear Fai,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 – Utmerket

Nihada

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Mabel den 7. apr. 2024
Dear Nihada,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 – Utmerket

Virma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Rebecca

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Sabina den 21. jan. 2024
Dear Rebecca, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Neculaeasa Reception Supervisor

8/10 – Bra

Dirk

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Klimaat ontrol was niet naar wens.
Bodde her 2 netter i desember 2023
Svar fra Sabina den 21. jan. 2024
Dear Dirk,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Neculaeasa Reception Supervisor

4/10 – Dårlig

Carol

Bodde her 1 natt i oktober 2023
Svar fra Sabina den 30. des. 2023
Dear Carol, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Neculaeasa Reception Supervisor

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One Night Only.
The hotel is in the perfect location on Wembley's doorstep and a few minute walk from the Ovo Arena. The reception area was very welcoming and we were booked in seamlessly. The room itself was clean. We weren't keen on the glass doors on the bathroom - whilst frosted, they didn't close in the normal way, therefore offering little privacy. The beds were reasonably comfortable, but not to my taste - this is a personal preference. This was only a one night stay t attend a concert. We would stay here again if we were attending a gig in the area.
Bodde her 1 natt i desember 2023
Svar fra Samrat Wadhwa den 22. des. 2023
Hello,Thank you for the feedback and we will do out best to improve on the points mentioned

2/10 – Forferdelig

Paul

Bodde her 1 natt i november 2023
Svar fra JM den 27. des. 2023
Dear Paul,Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Jhonny MedranoReception Team

10/10 – Utmerket

shaheen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra JM den 20. des. 2023
Dear Shaheen,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jhonny MedranoReception Team

10/10 – Utmerket

Adrian

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A PLACE TO RELAX
Bodde her 1 natt i desember 2023
Svar fra Sabina den 17. des. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor

10/10 – Utmerket

Oliver

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly and clean
Bodde her 2 netter i desember 2023
Svar fra Sabina den 17. des. 2023
Dear Oliver,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor

10/10 – Utmerket

Linsey

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Sabina den 17. des. 2023
Dear Linsey, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor