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Anmeldelser av Novotel London Heathrow Airport T1 T2 and T3

4 out of 5
Novotel London Heathrow Airport T1 T2 and T3
234 Bath Road, Heathrow Point West, Hayes, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 425 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 328 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 126 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 63 av totalt 1000 anmeldelser." "

8,8/10

Renhold

8,0/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Eirik Veras

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice room and friendly staff. Good food.
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 25. des. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 – Dårlig

Knut Olav

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Bodde her 1 natt i oktober 2021
Svar fra Valentina Petrova den 4. nov. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

8/10 – Bra

Terje

Bodde her 1 natt i desember 2020
Svar fra Valentina Petrova den 14. des. 2020
Thank you for your kind review I am delighted that you enjoyed your stay at Novotel London Heathrow Airport T1 T2 and T3 and that we exceeded your expectations. We look forward to welcoming you back again soon. Kind regards.

8/10 – Bra

Guled m

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2020
Svar fra Valentina Petrova den 3. des. 2020
Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. We look forward to welcoming you back in the near future. Sincerely.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020
Svar fra Raman den 28. jan. 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Raman Lagoo

10/10 – Utmerket

Torjus

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig sted å overnatte
Plettfritt hotell, fine rom og grei frokost.
Bodde her 2 netter i januar 2020
Svar fra Raman den 14. jan. 2020
Dear Guest, Thank you for choosing NOVOTEL London Heathrow T1,2 &3 and thank you for giving us your feedback. Sincerely Raman

10/10 – Utmerket

Henning Klepp

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
We had a one night stay at Novotel before taking a flight from Heathrow. The receptionists took had a good interest in us, and helped us with any questions we had. The room was nice and clean, with good design throughout.
Bodde her 1 natt i august 2019
Svar fra Wilbur C. den 3. okt. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wilbur C.

8/10 – Bra

Tom

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
3 netter på Heathrow men litt langt fra London by.
Ok, hotell nær Heathrow. Praktisk med tanke på ankomst og avreise men litt langt til London sentrum om man skal bli noen dager. Pent hotell på overflaten men mangler litt på renhold for å få topp score.
Bodde her 3 netter i juli 2019

2/10 – Forferdelig

Philip

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Night of hell
Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees
Bodde her 1 natt i januar 2022
Svar fra Valentina Petrova den 7. jan. 2022
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 – Forferdelig

Laura

Likte ikke: Renhold, personale og service og romkomfort
Hotels.com didn’t tell us our hotel was closed
Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK
Bodde her 1 natt i desember 2021
Svar fra Valentina Petrova den 7. jan. 2022
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

HAZEL

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shall use again
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 25. des. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 – Dårlig

Ryan

Bodde her 2 netter i november 2021
Svar fra Valentina Petrova den 20. des. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

6/10 – Grei

Andy

Bodde her 1 natt i desember 2021
Svar fra Valentina Petrova den 20. des. 2021
Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2/10 – Forferdelig

VERONICA og Davis

Bodde her 1 natt i november 2021

8/10 – Bra

Narinder

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Organised Chaos
Hotel was fine. Booking process after last minute hotel change not so great.
Bodde her 2 netter i november 2021
Svar fra Valentina Petrova den 20. des. 2021
Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2/10 – Forferdelig

KEITH

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They cancelled my booking so I didn't even stay there. I'm still waiting for you to process my refund!!!!
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 20. des. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

2/10 – Forferdelig

Lindsey

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 20. des. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Simple and modern
Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking.
Bodde her 1 natt i november 2021
Svar fra Maurice Coutinho den 25. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Kenneth

Bodde her 1 natt i november 2021

2/10 – Forferdelig

Bruce

Bodde her 1 natt i november 2021

8/10 – Bra

Bahulayan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Maurice Coutinho den 25. nov. 2021
Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. We look forward to welcoming you back in the near future.

4/10 – Dårlig

Martin

Reiste med partner
Likte ikke: Personale og service
Unfortunately due to unforeseen circumstances probably out of the hotels control we had to move hotel, was not told about what was due to happen. Our belongs were gone through and we lost some items. Communication would have made a bad situation a lot better.
Bodde her 3 netter i november 2021
Svar fra Khushboo Jolly den 22. nov. 2021
We do apologies for the inconvenience that this situation may have caused you but also thank you for understanding us. We have sent out emails to all third parties and guest about cancelled booking with after steps they can take (A measure from our side to keep everyone well informed). We do regret if this information has failed to reach you. We shall use your valuable review to improve our services.

2/10 – Forferdelig

Lorely

Bodde her 1 natt i november 2021

10/10 – Utmerket

Vula

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 19. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Utmerket

Yacouba

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Due to changes my reservation has been transferred to the Holiday inn at London Heathrow Airport. This hotel was excellent and the measures taken for my transfer there were quick and professional.
Bodde her 1 natt i november 2021
Svar fra Khushboo. J den 18. nov. 2021
Thank you for your positive feedback and co-operation in these unprecedented time. We appreciate your valuable time that you've taken to provide us with this feedback and hope you give us a chance to welcome you again in future.

2/10 – Forferdelig

Evan

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Oh no
Home office detention centre, full of refugees
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 19. nov. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

4/10 – Dårlig

Anna-Marie

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We were only there for a few hours to catch an early flight. I booked a double room but at reception was told that I booked a single for 1 person so me and my partner were eventually give twin beds. I would have bothered to complain but we were tired from traveling and only there for 1 night. The room was strange. No proper bathroom door. Shower pressure was so so. There were quite a few stains on the carpets.
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 19. nov. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

8/10 – Bra

Stefano

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 19. nov. 2021
Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 – Grei

Robin

Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 19. nov. 2021
Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 – Grei

Dilpa

We arrived and was told we were given another hotel
Bodde her 2 netter i november 2021
Svar fra Valentina Petrova den 19. nov. 2021
Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport T1 T2 and T3. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2/10 – Forferdelig

Krishan

Bodde her 1 natt i november 2021

2/10 – Forferdelig

Joy

Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 19. nov. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Utmerket

Marina

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Bra

Joseph

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Utmerket

Paul

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really helpful staff
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Utmerket

Fraser

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent room and cleanliness.
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 – Grei

Hani

Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Bra

paul

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Ideal location from Heathrow bed was high but sumptuous unfortunately the kettle was broke so couldn't have a drink at night and the morning staff seemed uninterested in our concern. No issues with the night time staff.
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Bra

Abhishek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Bra

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The shower was not working but it’s a very nice hotel.
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 – Grei

william

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Bra

Jade

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 – Grei

Kristian

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

6/10 – Grei

Steven

Forretningsreisende
Likte: Personale og service og romkomfort
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect stop over.
Lovely room. Clean , lots of space and loved the coffee facilities
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 – Forferdelig

Samantha

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel overall was clean.The restaurant was over priced £16 for a burger that was like McDonald’s! Went to the room as had an early flight and there was constant music playing most of the night!! Banging as we could hear it through the windows of the room.
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

10/10 – Utmerket

Kea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the elegant, thoughtful and efficient use of space plus clever things like the clear refrigerator door, designed to make life easier for us travelers.
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Utmerket

Malcolm

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very modern room. Close to the airport
Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Utmerket

Alan

Bodde her 1 natt i november 2021
Svar fra Valentina Petrova den 15. nov. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,