The location was the main reason why I chose this hotel. It's two minutes from Earl's court underground, and there's plenty of cafés and restaurants nearby. A huge tesco is also located just around the corner, under 10 minutes in walking distance.
The staff was very polite and friendly, and they all met us with a smile. I loved the vibe of the staff and hotel, there's also a beautiful garden that we sadly didn't explore this time.
However, for the price you pay, you expect a bit more. The rooms are tiny and not that clean, it didn't seem like the right square feet as stated in the booking. Maybe the HUGE, unnecessary closet took over some of the square feet. The extra bed that were provided was a disaster. We did not expect a wobbly, little bed with a matress that lived its own life. Do not recommend a situation where you're in need of an extra bed. The hallway and bathroom was also tiny! You had to be careful when standing in the hallway if someone used the bathroom. The two doors kept crashing into each other.
We thought the room was big enough when we booked. We chose this room type because of the nice descriptions and the size. We would of course have chosen another room, had we only known that the description was incorrect. But as stated initially, the big closet might have ruined the overall impression. There was also a misunderstanding with the staff. They left us waiting for a long time without giving us a feedback we requested. Had to seek them out myself.