Dear Dag, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Marylin

Thank you for your review, Tore Kristian. How lovely you had such a great stay with us and that you enjoyed our location. We hope to see you soon again. Kind regards,

Thank you for your feedback, Jørand. I am happy to hear you loved our delightful hotel and that you had a nice and smooth check-in. As part of our Reassuring Moments programme, introduced to control the spread and to reduce the risk for our guests and team members, we have removed certain collateral and amenities from our rooms. Having said this, additional amenities can be delivered on request, so please do let us know on your next stay. I hope we can welcome you again soon. Warm regards, Reece

Dear Vibeke, Thank you so much for taking the time to share your feedback. We are delighted to see that you felt we deserve the highest rating and that the rooms and the food were to your liking. Your suggestion regarding the mirrors in the room has been shared with the relevant department for appropriate action. We are looking forward to welcoming you back in the very near future. With many thanks and kindest regards, Bogdan Rotaru Reception Manager

Dear Mr. Knut, Thank you so much for taking the time to share your feedback. We are delighted to see that you felt we deserve the highest rating and we are looking forward to welcoming you back in the very near future. With many thanks and kindest regards, Bogdan Rotaru Reception Manager

Dear Valued Guest, Thank you so much for taking the time to share your feedback. We are delighted to see that you felt well taken care of by the team and that you liked the ambiance and the location of the hotel. We are sad to hear that you felt breakfast did not rise to the standards that you expected from us, your feedback will be shared with the restaurant manager for appropriate action We are looking forward to welcoming you back in the near future. With many thanks and kindest regards, Bogdan Rotaru Reception Manager

Dear Roy, thank you for taking time to share your feedback with us! We are glad to hear that you have enjoyed your stay and we sincerely hope to see you once again in the nearest future.

Dear Valued Guest, We appreciate very much you taking the time to share your feedback. We are delighted that you loved the location and the breakfast and we thank you for your kind words regarding the staff. We are looking forward to accommodate you again in the near future. With many thanks and kindest regards, Bogdan Rotaru Night Manager

Dear Mrs. Karin, Thank you for taking time to share your feedback in regards of your recent stay at Park Plaza Sherlock Holmes Hotel! We are glad to see your scoring and we hope that you have had a pleasant stay. Kind regards, Lavinia Ravas Reception Manager

Dear Ask Eirik, Thank you for your feedback. I am truly happy that you enjoyed your stay with us even after a hospital visit. I am also delighted to read that you enjoyed the service of the staff. We look forward to welcome you again on your next visit to London. Kind regards, Elsa Karamzadeh Reception Manager

Dear Johanne, Thank you for taking the time to give us your feedback. We are thrilled you loved our hotel and we appreciate the kind words about the staff. We are looking forward to accommodate you again in the near future. With many thanks and kind regards, Bogdan Rotaru Night Manager

Dear Anne, thank you for your feedback. We are delighted you enjoyed your stay with us. We aim to offer the best service possible to our guests, and we are pleased that we exceeded your expectations. We look forward to your next stay. Kind Regards, Alina

Dear Erin,Thank you for nice feedback, we do appreciate it. We are glad you had a good experience in our hotel and enjoyed the location. We are looking forward to seeing you soon again. Best Wishes, Kristine

Thank you Martin for your feedback. We are happy you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Senami

Thank you for sharing your feedback, Simon. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true Park Plaza service in future. Kind regards, Kristine

Thank you for your message, Caroline,We are delighted to hear that you found our beds comfortable and the rooms clean. Nonetheless, we are sorry if there were aspects of our hotel staff, that fell below expectations that did not give you a good impression. We will share your feedback with our team to review and improve. We hope, despite this inconvenience we have another chance to welcome you and deliver a 10/10 experience in the future. Kind regards,

Dear Ramon, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority. We hope to see you again soon. Kind Regards, Solari

Thank you Henriette for your feedback. It was a pleasure to have you as our guests and we are happy you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Senami

Thank you for your review, Paul,We are so happy to see you enjoyed your stay with us and that you experienced very friendly service from our staff. Nonetheless, it is disappointing to hear you did not enjoy breakfast on this occasion, our team are working hard to address these comments and we hope we have another chance to welcome you and wow you with breakfast in future. Kind regards,

Dear Jacki,Thank you for your rating. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.Kind Regards, Kristine

Thank you for your nice comment, Thomas,We are glad that you enjoyed our breakfast at our hotel and that you found our hotel in an excellent location. Looking forward to you coming again! Kind regards,

Dear Youngmin,Thank you for choosing our hotel.We are glad to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Kind Regards,Kristine