Rom – standard, 1 dobbeltseng | 1 soverom, skrivebord, strykejern/-brett og barnesenger (inkludert)

Anmeldelser av Holiday Inn Express London Wandsworth, an IHG Hotel

3 out of 5
Holiday Inn Express London Wandsworth, an IHG Hotel
Smugglers Way, Wandsworth, London, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 436 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 419 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 90 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 28 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 28 av totalt 1001 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Stian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Hotel Operations Manager den 8. nov. 2023
Sitan, what a review! Thanks.We hope to welcome you back again soon.All the best, Kellyann -

8/10 – Bra

Dag-Ole

Bodde her 3 netter i oktober 2023
Svar fra HOM den 23. okt. 2023
Dag-Ole, thanks for the amazing rating. We hope to see you again and All the best, Kellyann - Hotel Operations Manager.

10/10 – Utmerket

Nina

Bodde her 5 netter i april 2023
Svar fra Hotel Manager den 28. apr. 2023
Wow, 10/10! Thanks a bunch, Nina.Best wishes, Mairead - Hotel Operations Manager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice!
Nice!
Bodde her 5 netter i januar 2022
Svar fra Daniel F den 4. feb. 2022
Dear guest. Thanks! That's very kind of you. The holiday inn Express Wandsworth Team

10/10 – Utmerket

Kristin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt og hyggelig
Veldig sentralt med både buss og tog rett ved. Svært hyggelig og serviceinnstilt personale God frokost!
Bodde her 4 netter i oktober 2021
Svar fra Tooba M den 10. okt. 2021
Dear Guest, Thank you for your kind review. I am pleased that the location was convenient and that you enjoyed our breakfast! We hope to welcome you back in the future. Kind regards,

10/10 – Utmerket

Espen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med kort vei til jernbanestasjon og dermed kort vei til sentrum.
Bodde her 2 netter i februar 2020
Svar fra Alex C.- Guest Service Assistant den 21. feb. 2020
Good morning, dear Espen. We would like to thank you for the time you took to write us a review regarding your most recent stay in our hotel. We deeply appreciate the feedback. We are delighted to find out that our location was ideal for you, with it's closeness to several public transport options. We hope we'll get the pleasure of welcoming you once more in the future, if the occasion were to arise, and we can assure you we'll try our best to deliver a level of service identical to the one you have just experienced during your most recent permanence. We thank you once more for the feedback, and we wish you a delightful day for the time being. Kind regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rent,rimelig og kort vei til Overground til sentrum(4 min.)
Bodde her 4 netter i januar 2020
Svar fra Alex C.- Guest Service Assistant den 21. jan. 2020
Good afternoon, dear Guest. We would like to thank you for the time you took to write us a review regarding your most recent stay in our hotel. We deeply appreciate the feedback. We are delighted to know you enjoyed your stay with us the way you did. Reading that our cleanliness and comfortableness levels, along with our closeness both with the city center and the public transport options, were able to meet your expectations fills us with joy. We hope we'll get the pleasure of welcoming you once more in the future, if the occasion were to arise, and we can assure you we'll try our best to deliver a level of service superior to the one you have just experienced during your most recent visit. We thank you once more for the feedback, and we wish you a delightful day for the time being. Kind regards,

8/10 – Bra

Mona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tilfredsstillende hotell
Fint og rent rom. Merket ikke noe til trafikken - kanskje fordi jeg bodde i 6 etg. Hyggelig personale. Enkel og grei frokost - savnet litt mer utvalg i pålegg, men ellers ok. Totalt sett meget tilfredsstillende hotell og kan godt anbefales.
Bodde her 5 netter i november 2019
Svar fra Maria F. den 13. nov. 2019
Dear Mona, Thank you very much for your kind review. We are pleased you had a good stay and looking forward to host you again. Best regards, Maria.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra, men liten frokost
Stort sett veldig fornøyd med alt ved hotellet. God rengjøring, service og fine rom. Veldig lite utvalg til frokost. Lett tilgjengelig med tog og buss, ikke underground
Bodde her 3 netter i oktober 2019
Svar fra Alex C.- Guest Service Assistant. den 20. okt. 2019
Good afternoon, dear Guest. We would like to thank you for the time you took to write us a review regarding your most recent stay in our hotel. We deeply appreciate the feedback. We are delighted to know you enjoyed your stay with us the way you did. It makes us incredibly happy finding that our cleanliness and our service levels were able to meet your expectations. Knowing that our location was also ideal, thanks to the several public transport options surrounding it, also fills us with joy. We, however, would like to apologize for the issues experienced with the breakfast. It is awful finding out that our selection was not as you expected it to be. We can assure you that, thanks to your feedback, we will try our best to better that side of our service as much as we can, where there is possibility. We hope you have not been discouraged from visiting us again. We hope we'll get the pleasure of welcoming you once more in the future, if the occasion were to arise, and we can assure you we'll try our best to deliver a level of service superior to the one you have just experienced during your most recent permanence. We thank you once more for the feedback, and we wish you a delightful day for the time being. Kind regards,

10/10 – Utmerket

Petter Bøe

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et enkelt og fint hotell med hyggelig betjening.
Et enkelt og fint hotell, hyggelig betjening. Bra til å være 3-stjernes hotell i engelsk standard. Litt enkel frokost, men god kaffe😊
Bodde her 4 netter i oktober 2019
Svar fra Maria den 16. okt. 2019
Dear Petter, Thank you for taking your time to tell us about your stay. We are thrilled you had a great stay with us and we look forward to host you again in the near future. Kind regards, Maria.

10/10 – Utmerket

Melanie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019
Svar fra Alex C.-Guest Service Assistant. den 27. juli 2019
Good afternoon, dear Melanie. We would like to thank you for the time you took to rate your most recent stay with us. We deeply appreciate the feedback. We are delighted to know you enjoyed your stay with us the way you did. It makes us incredibly happy seeing that nothing was able to leave a negative stain on your permanence, and your experience with us was a full on 10 out of 10. We hope we'll get the pleasure of welcoming you once more in the future, if the occasion were to arise, and we can assure you we'll try our best to deliver a level of service identical to the one you just experienced. We thank you once more for your feedback, and we wish you a delightful day for the time being. Kind regards,

6/10 – Grei

Kjell André

Likte: Personale og service og overnattingsstedets bygg og tilstand
Anbefales!
Hotellet har en beliggenhet som ikke er helt sentral i forhold til de typiske severdighetene, men med 2 min gange til jernbanestasjonen er ikke dette noe å klage på. Hotellet ligger ved en stor rundkjøring, og rett under innflygningen til Heathrow, men jeg opplevde ikke noe generende støy. Rommene er romslige og godt renholdt. Sengen min var litt i mykeste laget, men hadde til gjengjeld én hard og én myk pute og velge mellom. Frokosten er standard engelsk; toast, eggerøre, bacon, pølse, tomatbønner, noe korn og yoghurt. Hotellet ligger like ved Thames Path, så for de som liker spaserturer/joggeturer er dette et fint utgangspunkt for den severdige ruten inn mot sentrum. Å hoppe på en River Bus kan absolutt anbefales som et alternativ til tog og undergrunn. NB! Hotellet bruker KB Cars som taxi-service. Jeg bestilte en tur til Liverpool Street Station og fikk fastpris på £25, noe som er billig, men sjåføren krevde £28. Noen som sper på egen inntekt?
Bodde her 3 netter i mars 2019
Svar fra Alex C.- Guest Service Assistant. den 5. mars 2019
Good evening, dear Kjell André. We would like to thank you for the time you took to write us a review. We deeply appreciate the feedback. We are delighted to know that you enjoyed your permanence the way you did! It makes us happy to read that our location, even though not central and not near the attractions, was good enough for you! We are also glad that you were not disturbed by any noise despite the busy street below. We would like to apologize for the inconvenience caused by the bed softness, or the pricing for taxies. Regarding the bed, we can assure you we'll do our best to better that side of our service as much as we can, thanks to your feedback. We hope we'll get the pleasure of welcoming you again in the near future, and we wish you a delightful day. Kind regards,

8/10 – Bra

Hanaan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2018
Svar fra Micaela R - Guest Service Assistant den 1. nov. 2018
Dear Guest, Thank you for rating your stay. We are glad it was good and hope to provide a 5/5 the next time around! Kindest regards, Micaela R. - Guest Service Assistant.

8/10 – Bra

Wenche

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God valuta for pengene
Hotellet ligger kun 4 minutter unna togstasjonen. Det er enkelt å komme seg inn til London sentrum via tog og tube. Hotellet har hyggelig personale. Vi fikk til og med sjekke inn to timer før ordinær innsjekk. God plass på rommene og meget bra renhold!
Bodde her 3 netter i oktober 2018
Svar fra Micaela R - Guest Service Assistant. den 18. okt. 2018
Dear Wenche, Thank you for your lovely review. I am glad that the staff were able to check you in before time! We will always try our best to suit the guest's needs and it is always a pleasure for us when we are able to deliver. We hope to welcome you again soon. Kindest regards, Micaela R. - Guest Service Assistant.

8/10 – Bra

lanie og norway

Likte: Renhold, personale og service og romkomfort
Friendly staff. Great location
Very friendly and service oriented staff. Location : just a short walking distance to train and buss station. Ok breakfast, maybe a little bit more fruit variations. Clean fresh towels everyday:) Comfortable bed. No mini ref though. Definitely recommend this hotell.
Bodde her 4 netter i september 2018
Svar fra Micaela R. - Guest Service Assistant. den 28. sep. 2018
Dear Ianie, Thank you for taking the time to review your stay with us. I am so pleased to read how satisfied you were with your stay. It's wonderful that you would recommend us, and also don't forget to come back yourself too! Kindest regards, Micaela R. - Guest Service Assistant.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Hotel. good value.
Very friendly staff!
Svar fra General Manager den 18. feb. 2017
Dear Guest, Thank you for sharing your experience with us! It is fantastic to read that the staff have been friendly, and made a difference to your stay. We hope to welcome you again on your next visit! Kindest regards, Micaela R - Guest Service Assistant

10/10 – Utmerket

Øivind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svært vellykket opphold. Svært hyggelig personale i resepsjonen og frokostsalen. Kanskje et tips å ha stekt egg som alternativ til scrambled (av eggepulver ?). Ellers hadde hotels. com prestert å booke vårt rom én dag for, fra dagen etter at vi ankom. Men hotellet ordnet dette med en gang.

10/10 – Utmerket

Frode og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Liked it
Stayed for Three Nights visiting London for sightseeing With two teenagers. Apealing hotel in a quiet area. A bit from Down town, but With easy Access by Train to Victoria station via Clapham Junction. Clean modern hotel. Friendly and helping staff. Good breakfast by my standard. The hotel has a bar and also offers a pizza meal. Mc Donald's and a gaz station just outside offers possibilities for something to eat and drink. Would certainly visit again :)

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

øivind og Oslo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
The service in the hotel was very good. The people in the reception gave good service and help 24/7.

8/10 – Bra

Vidar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Vi hadde bestilt connecting rooms via hotels.com på to forskjelige hoteller. Ingen av hotellene hadde fått til dette for de hadde ikke fått beskjed av hotels.com.....

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service og romkomfort
Greit nok, men minus for frokost.
Ok. Laber frokost-

8/10 – Bra

André

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Phoebe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly and helpful staff, and the room was spacious and clean
Bodde her 1 natt i mars 2024
Svar fra - Hotel Operations Manager den 25. mars 2024
Phoebe, thanks for your review.Best wishes, Kellyann

10/10 – Utmerket

Kikelomo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to train station
Bodde her 2 netter i mars 2024
Svar fra HOM den 18. mars 2024
Wow, 5-stars! Thanks so much, Kikelomo. We're glad our location suited your needs. We hope to welcome you back and All the best, Kellyann - Hotel Operations Manager.

10/10 – Utmerket

David

Reiste med partner, Reiste med familie
Very welcome after a terrible journey
Bodde her 1 natt i mars 2024
Svar fra HOM den 18. mars 2024
Wow, 5-stars! Thanks so much, David. We're glad you got a warm welcome from the team! We hope to welcome you back and All the best, Kellyann - Hotel Operations Manager.

8/10 – Bra

Geoff og Lincoln

Likte: Renhold og personale og service
Bodde her 2 netter i mars 2024
Svar fra HOM den 18. mars 2024
Hi Geoff, thanks for the amazing rating. We hope to welcome you back and All the best, Kellyann - Hotel Operations Manager.

10/10 – Utmerket

Claudiu

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had the pleasure of staying here for one night and been absolutely delighted. Jacob at the check-in desk was brilliant, both friendly and professional, a real asset to the business. The room was clean, decent size and had a desk too.
Bodde her 1 natt i mars 2024
Svar fra Hotel Operations Manager den 8. mars 2024
Thanks for the review and feedback, Claudiu.We're so pleased to read that you had an amazing stay!All the very best,Kellyann

10/10 – Utmerket

Lewis

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were so helpful and accommodating. Really kind and chatty too. I asked if they would be able to print some last minute documents off for me for a VISA visit and they handled this very efficiently.
Bodde her 1 natt i mars 2024
Svar fra Hotel Operations Manager den 5. mars 2024
Thanks for your lovely review, Lewis.We hope to see you again soon!Best wishes, Kellyann -

10/10 – Utmerket

Reem

Reiste med partner
Likte: Fasiliteter
Loved Location Room was so small ,and ground
Bodde her 5 netter i februar 2024
Svar fra Hotel Operations Manager den 4. mars 2024
Wow! What a wonderful review. Thanks, Reem.All the best, Kellyann -

10/10 – Utmerket

Aileen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff with super easy check in
Bodde her 1 natt i mars 2024
Svar fra Hotel Operations Manager den 4. mars 2024
Aileen, thanks for the amazing review.All the best, Kellyann -

10/10 – Utmerket

Aisha

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast menu was top notch, really enjoyed my stay.
Bodde her 6 netter i februar 2024
Svar fra Hotel Operations Manager den 29. feb. 2024
Aisha, thanks for the amazing review.All the best, Kellyann -

10/10 – Utmerket

David

Reiste med familie
To be so near to thesis. Station us TLS French visa office
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 29. feb. 2024
David, thanks a bunch for the kind review!Safe travels and see you again soon!All the best, Kellyann -

10/10 – Utmerket

Sara

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Very friendly staff
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 21. feb. 2024
Thanks for your lovely review, Sara.We hope your next stay is just around the corner.All the best, Kellyann -

6/10 – Grei

James

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
A good breakfast and a convenient location for public transport The room was very noisy, with a window that let in all the street noise
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 21. feb. 2024
James, we're grateful for the lovely feedback.All the best, Kellyann -

4/10 – Dårlig

Melaet

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The bed sheet stained with dried blood probably from bedbugs
Bodde her 1 natt i februar 2024
Svar fra - Hotel Operations Manager den 13. feb. 2024
We appreciate your feedback, Melaet.We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best, Kellyann

8/10 – Bra

Denis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 2 netter i januar 2024
Svar fra Hotel Operations Manager den 8. feb. 2024
We appreciate your kind words, Denis.We hope to welcome you back again soon.All the best, Kellyann -

10/10 – Utmerket

Leonie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotel Operations Manager den 18. jan. 2024
Thanks for your top marks, Leonie.All the best, Kellyann -

2/10 – Forferdelig

Michaela

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i januar 2024
Svar fra Hotel Operations Manager den 23. jan. 2024
Michaela, thanks for reviewing your recent stay. See you next time.All the best, Kellyann -

6/10 – Grei

lovemore

Bodde her 3 netter i juli 2023
Svar fra Hotel Operations Manager den 28. des. 2023
Lovemore, thanks for the review. See you soon!All the best, Kellyann -

10/10 – Utmerket

Maïssa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra - Hotel Operations Manager den 12. jan. 2024
Thanks for your positive comments, Maissa.All the best, Kellyann

10/10 – Utmerket

Michael

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Morning staff was very friendly and helpful.
Bodde her 3 netter i desember 2023
Svar fra Hotel Operations Manager den 12. jan. 2024
Michael, thanks for the amazing rating. All the best, Kellyann -

8/10 – Bra

brian

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 12. jan. 2024
Thanks for your kind words, Brian.Safe travels and see you again soon!All the best, Kellyann -

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Handy location
I chose this hotel for its location as we had to go to the European Visa Office only 10 minutes walk away. Easy to find and parking is right outside the door. Area is okay ~ plenty of places to eat nearby. Hotel is basic and looks dated. Rooms are adequate but I feel it’s overpriced for the quality. It’s clean and comfortable. Smells of strong air-freshener! Receptionists are very helpful. I was given a complimentary beer. Breakfast was functional ~ the staff very pleasant and gave us gluten-free bread on request.
Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 21. des. 2023
Thanks for taking the time to leave a review.We're happy our location was convenient for your stay. We're proud to see the service you received was so memorable.We hope your next stay is just around the corner.

10/10 – Utmerket

James

Bodde her 3 netter i desember 2023
Svar fra Hotel Operations Manager den 21. des. 2023
Thanks for your top marks, James!See you soon.Best wishes, Kellyann

6/10 – Grei

victor

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Allt var ok
Ett ok hotell som är lite för dyrt för vad man får ut av sin vistelse. Allting var ok, frukosten som ingick var ok, läget var ok, personalen var ok, servicen och städningen var ok, rummet var ok. Ingenting jag skulle besöka igen och det fanns ingen wow-faktor. Rummen var inte helt upp till standard, dushen såg rätt ohygigenisk ut, hissen i hotellet kändes som om den skulle rasa när man åkte i den. Sängen var bekväm, men man kunde höra när gäster gick in och ut ur sina rum konstant. Rummet behövde också en heater för att hållas varm, ACn gkorde ingenting för att förbättra värmen och förde världens oväsen medan den var igång. Det tog 1 timme att ta sig in till centrala London med kommunaltrafik, vilket var betydligt billigare än taxi. En Tescco låg nära hotellet och ett flertal fina restauranger och caféer finns i området värda att besöka. Allt som allt så var hotellet ok, men var ingen höjdare, knappt värt priset.
Bodde her 4 netter i desember 2023
Svar fra Hotel Operations Manager den 21. des. 2023
Tack för din recension av vårt hotell. Det glädjer oss att du trivdes och hoppas att du besöker oss igen. Med vänliga hälsningar

8/10 – Bra

Vittorio Angelo

Likte: Renhold og personale og service
L’impianto di riscaldamento non funzionava, la stanza era fredda e non vi hanno cambiato di camera, più tardi ci hanno portato una piccola stufa
Bodde her 1 natt i november 2023
Svar fra Hotel Operations Manager den 21. nov. 2023
La ringrazio molto per la recensione sul nostro hotel. Mi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la sua opinione. Ci auguriamo che verrà a trovarci nuovamente. Distinti Saluti,

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Romkomfort
Decent pricing, ok quality but unpleasant staffs
The room condition was ok, quite old but neat. The room had a desk and a chair, a sofa, and TV as well; It was quite spacious and the bathroom was ok too. Bed was quite comfortable but I was disturbed by the fact that there was the wall right next to where I had to place my head was kinda broke (torn down I guess). No fridge, no water, no sleepers. Although the location was quite far from the city center, it seemed safe to walk around and quiet. Giving out breakfast at the price I got was definitely a plus. One disappointing thing was the staffs. Most of them were not that friendly. I will be reluctant to recommend this place to my friend.
Bodde her 4 netter i november 2023
Svar fra Hotel Operations Manager den 21. nov. 2023
Thanks for the amazing review. Comfortable and convenient rooms? We've got you! We're sorry the service didn't live up to the standard we're known for. Your feedback will be shared with the team to make sure we do better.Best wishes, Kellyann -

10/10 – Utmerket

jesus

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfecto familiar y a 5 minutos del tren
Bodde her 2 netter i november 2023
Svar fra Hotel Operations Manager den 21. nov. 2023
Thanks for the 5/5 rating, Jesus.Hoping to see you again soon. Take care, Kellyann

2/10 – Forferdelig

Matt

Forretningsreisende
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
No hot water, fire alarm went off in the night, no one cared.
Bodde her 1 natt i november 2023
Svar fra Hotel Operations Manager den 14. nov. 2023
Thanks for your feedback, Matt.We’re sorry to hear your time at the hotel wasn’t 5/5. We want every guest’s stay to be perfect so we’re sorry to see this wasn’t the case for you. Let’s have a chat about it? Send us a message when it’s convenient for you.Best wishes, Kellyann -