Bar (på overnattingsstedet)

Anmeldelser av Hilton Garden Inn London Heathrow Airport

4 out of 5
Hilton Garden Inn London Heathrow Airport
Eastern Perimeter Rd, Hatton Cross, Heathrow, Hounslow, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 831 av totalt 1416 anmeldelser." "
Rangering på 8 − Bra. 376 av totalt 1416 anmeldelser." "
Rangering på 6 − Grei. 100 av totalt 1416 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1416 anmeldelser." "
Rangering på 2 − Forferdelig. 54 av totalt 1416 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

sissel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra STECY den 5. aug. 2023
Hi Sissel, Thank you for choosing to stay at our hotel. Hope to welcome you back for another memorable stay. Best Regards, Team HGI

10/10 – Utmerket

Elena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra r den 22. juli 2023
We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you for your feedback.

8/10 – Bra

Kristian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
/
Bodde her 1 natt i mai 2023
Svar fra SIFR den 24. mai 2023
Dear Kristian,Thank you for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

8/10 – Bra

Morten Erik

Bodde her 4 netter i april 2022
Svar fra R den 30. apr. 2022
Thank you for your feedback! Glad to hear you had a very good experience and stay at the hotel.

6/10 – Grei

Andre

Bodde her 1 natt i februar 2022
Svar fra hgi den 19. feb. 2022
Dear Andre, thank you for choosing to stay with us. We hope to welcome you back in near future.

10/10 – Utmerket

Frank

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotell and great service
Bodde her 1 natt i juli 2021
Svar fra HGI den 28. juli 2021
Dear Frank, thank you for choosing to stay with us. We hope to welcome you back in near future.

10/10 – Utmerket

Elisha

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were great. Our large group of 8 arrived late and ordered pizza. We ate in the common area and staff were kind and helpful and gave us plates so we could eat .
Bodde her 1 natt i april 2024
Svar fra HGI den 17. apr. 2024
Dear Elisha,Thank you for sharing your experience! We're delighted to hear that our staff provided excellent service during your late arrival. It's wonderful to know that you enjoyed dining in our common area, and we're glad our team could assist with providing plates for your group. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team

8/10 – Bra

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the underground which definitely adds value.
Bodde her 1 natt i april 2024
Svar fra HGI den 16. apr. 2024
Dear Laura,Thank you for your review! We're glad our proximity to the underground added value to your stay. We hope to have the pleasure of hosting you again in the future!Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was very pleased with the hotel. I think that there aught to have been complementary water bottles in the room fridge.
Bodde her 1 natt i april 2024
Svar fra HGI den 16. apr. 2024
Dear Barbara,Thank you for your feedback! We're glad you were pleased with your stay. We appreciate your suggestion regarding complementary water bottles in the room fridge and will take it into consideration for future improvements. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Kathleen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient from Hatton tube station to Heathrow. I would stay again.
Bodde her 2 netter i april 2024
Svar fra HGI den 16. apr. 2024
Dear Kathleen,Thank you for your positive feedback! We're pleased to hear that our location near Hatton tube station worked well for you. We look forward to hosting you again on your next visit!Kind Regards, HGI Heathrow Team

10/10 – Utmerket

Teslin

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra HGI den 17. apr. 2024
Dear Teslin,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

10/10 – Utmerket

Kim

Bodde her 1 natt i april 2024
Svar fra HGI den 17. apr. 2024
Dear Kim,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

8/10 – Bra

Lesley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel and close to the airport. The only complaint is we got 3 different suggestions on how to get to the airport and 3 different views on when the train schedule started in the mornings. Would suggest they have a updated printout of train schedules handy for each employee to help assist guests. To be clear though each staff member was very respectful just didn't have all of the info to assist us properly.
Bodde her 1 natt i april 2024
Svar fra HGI den 15. apr. 2024
Dear Lesley,Thank you for your feedback! We're glad you enjoyed your stay overall. We apologize for any inconvenience regarding the transportation information. We'll definitely take your suggestion on board and ensure all staff have access to updated train schedules to assist guests more effectively in the future. We hope to have the opportunity to welcome you back soon!Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Del

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect just like you would expect at a Hilton.
Bodde her 2 netter i april 2024
Svar fra Stecy den 15. apr. 2024
Dear Del, We're thrilled to hear that everything met your expectations during your stay with us! Thank you for choosing Hilton, and we hope to have the pleasure of welcoming you back soon for another perfect experience.Best Regards, Team HGI

10/10 – Utmerket

Jason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Myself and my daughters were there to take my wife (their mother) to the airport for her to fly back to Canada. Wasnt a trip we wanted to take but the hotel had chosen us as guests of the day with some vouchers and breakfast the next morning. It made a big difference to how we were all feeling and we are all grateful for that. Thanks again
Bodde her 1 natt i april 2024
Svar fra Stecy den 15. apr. 2024
Dear Jason, Thank you for taking the time to share your experience. We are glad to hear that we could make a positive difference during a challenging time for you and your family. Your kind words are appreciated, and we hope to welcome you back in the future under happier circumstances. Best Regards, Team HGI

10/10 – Utmerket

Roberto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, all very clean and good breakfast.
Bodde her 10 netter i april 2024
Svar fra HGI den 15. apr. 2024
Dear Roberto,Thank you for your kind words! We're thrilled you enjoyed our friendly staff, clean facilities, and breakfast. We look forward to welcoming you back soon!Kind Regards,HGI Heathrow Team

6/10 – Grei

Barry

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
Underwhelmed given the price. Why Hilton would have 2 garden inns close by I’ll never know. Price of room plus price of water and snacks was disgraceful (almost £4 for a bottle of water) we ended up getting tap water from the bar and taking it to our rooms). Rooms are tiny and it was over £20 in a taxi to T2. Dinner was without doubt processed my son’s pizza was frozen supermarket style and I’m certain the mash was from a packet, meals were expensive. Rooms are tiny and in need of an upgrade but the hotel including rooms were clean.
Bodde her 1 natt i april 2024
Svar fra Stecy den 15. apr. 2024
Dear Barry, Thank you for sharing your experience with us. We apologise for any disappointment you encountered during your stay. Your feedback is valuable and will be shared with our team for improvement. We hope to have the opportunity to welcome you back in the future for a better experience.Best Regards, Team HGI

8/10 – Bra

Swee Sing Vincent

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
I had a night transit in London Heathrow airport. As the flight depart early the next morning, I decided to look for a hotel within the airport vicinity. I found Hilton Garden Inn, walking distance from Terminal 2 LHR. However, at the hotel check in counter, I was told the Hilton Garden Inn I booked was in T4 instead. Disappointed. The information should have been clearer to avoid unnecessary hassle caused to customers. Fortunately i was able to get a taxi nearby but this additional cost could be avoided. Staff at hilton garden inn T4 was friendly and helpful.
Bodde her 1 natt i april 2024
Svar fra Stecy den 15. apr. 2024
Dear Swee Sing Vincent, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the confusion regarding the hotel's location. Your feedback is valuable, and we will use it to improve our communication processes. We're pleased to hear that our staff provided friendly and helpful service. We hope to have the opportunity to welcome you back for a seamless stay in the future.Best Regards, Team HGI

10/10 – Utmerket

ASHER

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Stecy den 12. apr. 2024
Dear Asher, Thank you for your glowing review! We're delighted to hear that you had a 5-star experience with us. It's our pleasure to provide exceptional service and ensure your stay was nothing short of perfect. We look forward to welcoming you back soon!Best Regards, Team HGI

10/10 – Utmerket

Lilian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel near London Heathrow Airport. There is hotel shuttle to and from the airport. Room was clean, nice bathroom
Bodde her 1 natt i april 2024
Svar fra HGI den 5. apr. 2024
Dear Lilian,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us, appreciated our convenient location near Heathrow Airport, and found our shuttle service helpful. We're also glad you found your room clean with a nice bathroom. We hope to welcome you back soon for another pleasant stay.Kind Regards,HGI Heathrow Team

2/10 – Forferdelig

Katrina

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hard uncomfortable small bed. Could hear the family next door all night and I don't think they were being overly loud. The shower was very good. Proximity to Heathrow was very good. We left the property more tired than when we arrived. Staff were very pleasent. TV didn't work and had to wait 2 hours for it to be fixed.
Bodde her 1 natt i april 2024
Svar fra HGI den 5. apr. 2024
Dear Katrina,Thank you for sharing your feedback. We apologize for the inconvenience with the bed and noise disturbance. We're glad to hear you found our shower and proximity to Heathrow satisfactory. We'll address the issues with the TV promptly. We appreciate your kind words about our staff and hope to have the opportunity to provide you with a better experience in the future.Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Kelvin

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good services with free upgrade on breakfast
Bodde her 1 natt i april 2024
Svar fra HGI den 4. apr. 2024
Dear Kelvin,Thank you for your review! We're glad you appreciated our services and enjoyed the complimentary upgrade on breakfast. We look forward to welcoming you back again soon!Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Martin og Calgary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to tube for airport and city. Clean.
Bodde her 3 netter i mars 2024
Svar fra HGI den 3. apr. 2024
Dear Martin,Thank you for your review! We're delighted to hear that our hotel's proximity to the tube for both the airport and city was convenient for you. We take pride in maintaining cleanliness throughout our facilities. We hope to have the pleasure of welcoming you back in the future!Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Graham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A terrific spot to spend the night as we transited between home and Portugal. Nice rooms. Easy access from the Piccadilly line.
Bodde her 1 natt i mars 2024
Svar fra HGI den 3. apr. 2024
Dear Graham,Thank you for choosing our hotel for your transit between home and Portugal! We're thrilled to hear that you enjoyed our nice rooms and found it convenient to access from the Piccadilly line. We hope to welcome you back on your next journey. Safe travels!Kind Regards,HGI Heathrow

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Arrived on an early morning flight and was able to check in at 9 am - what a bonus!
Bodde her 1 natt i mars 2024
Svar fra Stecy den 1. apr. 2024
Dear David, Thank you for your kind review! We're delighted you enjoyed the early check-in experience. Looking forward to welcoming you back soon!Best Regards, Team HGI

8/10 – Bra

Sarah og Durham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast is a little pricy, but otherwise great!
Bodde her 1 natt i mars 2024
Svar fra HGI den 2. apr. 2024
Dear Sarah,Thank you for your feedback! We're delighted to hear that you enjoyed your stay overall. We appreciate your comment regarding the breakfast pricing and will take it into consideration for future improvements. We hope to welcome you back again soon!Kind Regards,HGI Heathrow Team

6/10 – Grei

thomas

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
While booking the hotel, i was directed to a completely other hilton, and expedia said it was .76 miles from the terminal. So i then had to get a cab. The hotel was nice but at a completely different terminal.
Bodde her 1 natt i mars 2024
Svar fra HGI den 31. mars 2024
Dear Thomas,Thank you for your feedback. We apologize for any inconvenience you experienced with the booking process and the location discrepancy. We'll review our booking platform to ensure accurate information is provided to guests in the future. We're glad you found the hotel satisfactory despite the confusion, and we hope to welcome you back for a smoother stay next time.Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Sujata

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love visiting this hotel - 5 mins walk from Hatton Cross tube station which is great to travel into central London. The bar area in the hotel has a great ambience and the breakfast is very satisfying and delicious.
Bodde her 1 natt i mars 2024
Svar fra Stecy den 30. mars 2024
Dear Sujata, Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring London. It's fantastic to know that you appreciated the ambiance of our bar area and found our breakfast satisfying and delicious. We look forward to welcoming you back on your next visit!Best Regards, Team HGI

10/10 – Utmerket

MARIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are awesome! Everyone was helpful. The food options were amazing.
Bodde her 2 netter i mars 2024
Svar fra HGI den 27. mars 2024
Dear Maria,We're thrilled to hear that you had an awesome experience with our staff and enjoyed our amazing food options! Thank you for your kind words, and we hope to welcome you back again soon!Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The staff is very friendly and the breakfast is good.
Bodde her 1 natt i mars 2024
Svar fra HGI den 27. mars 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our friendly staff and delicious breakfast during your stay. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team

6/10 – Grei

La Juana

Bodde her 1 natt i mars 2024
Svar fra HGI den 27. mars 2024
Dear La Juana,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

8/10 – Bra

Ajay og alpharetta

Bodde her 1 natt i mars 2024
Svar fra Stecy den 15. apr. 2024
Dear Ajay, Thank you for your glowing review! We are delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.Best Regards, Team HGI

10/10 – Utmerket

Sujata

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra HGI den 25. mars 2024
Dear Sujata,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

10/10 – Utmerket

Michaela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great for early flight from Heathrow
Bodde her 1 natt i desember 2023
Svar fra HGI den 23. mars 2024
Dear Michaela,Thank you for your positive feedback! We're glad to hear that our hotel was convenient for your early flight from Heathrow. We hope to welcome you back again soon for another comfortable stay. Safe travels!Kind Regards,HGI Heathrow Team

8/10 – Bra

Adwitiya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra HGI den 23. mars 2024
Dear Adwitiya,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

10/10 – Utmerket

Ya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfy, we needed the good rest before travels.TY
Svar fra Stecy den 21. mars 2024
Dear Ya, Thank you for your review! We're thrilled you found our accommodations comfortable. Looking forward to welcoming you at the hotel again. Best Regards, Team HGI

10/10 – Utmerket

Graham

Bodde her 1 natt i mars 2024
Svar fra HGI den 8. apr. 2024
Dear Graham,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

10/10 – Utmerket

Kristine

Bodde her 1 natt i mars 2024
Svar fra Stecy den 7. apr. 2024
Dear Kristine, Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with us. We look forward to welcoming you back soon!Best Regards, Team HGI

10/10 – Utmerket

Thea

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property isn't located in the most scenic of places, however, it is only a quick walk from the metro/bus station which makes getting into and around London very easy. The staff was very nice and helpful.
Bodde her 2 netter i februar 2024
Svar fra HGI den 18. mars 2024
Dear Thea,Thank you for sharing your feedback! We're delighted to hear that you found our location convenient for accessing London's transportation network and that you appreciated the assistance from our staff. We hope to welcome you back again soon!Kind Regards,HGI Heathrow Team

10/10 – Utmerket

Julie

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra HGI den 16. mars 2024
Dear Julie, thank you for choosing to stay with us. We hope to welcome you back in near future.

8/10 – Bra

SHUHEI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient to the airport and the central London
Bodde her 1 natt i mars 2024
Svar fra HGI den 14. mars 2024
Dear Shuhei,Thank you for your review! We're delighted to hear that you found our location convenient for both the airport and central London. We hope to welcome you back soon!Kind Regards,HGI Heathrow Team

6/10 – Grei

KAZUHIRO

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra HGI den 19. mars 2024
Dear Kazuhiro,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

10/10 – Utmerket

Ling

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Be selected as honourable client to receive free breakfast and drinks! Thanks Hilton Garden Inn!
Bodde her 1 natt i mars 2024
Svar fra HGI den 12. mars 2024
Dear Ling,Thank you for your kind words and for choosing Hilton Garden Inn! We're delighted to hear that you enjoyed our complimentary breakfast and drinks as a Guest of the day. It was our pleasure to enhance your stay, and we look forward to welcoming you back for another memorable experience.Warm regards,HGI Heathrow Team

8/10 – Bra

Emilee

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it is close to the underground
Bodde her 2 netter i mars 2024
Svar fra HGI den 11. mars 2024
Dear Emilee,Thank you for highlighting our convenient proximity to the underground. We're pleased to know you found our location convenient. We hope to welcome you back for another comfortable stay.Best regards,HGI Heathrow Team

4/10 – Dårlig

Howard

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very uncomfortable bed, cheap pillows and towels. Really feels dated…
Bodde her 1 natt i mars 2024
Svar fra HGI den 11. mars 2024
Dear Howard,Thank you for taking the time to share your feedback with us. We sincerely apologize for any discomfort you experienced during your stay. Your comments regarding the bed, pillows, and towels are valuable, and we will address these concerns promptly to enhance the overall guest experience.We appreciate your honesty and hope to have the opportunity to welcome you back, providing a more comfortable and enjoyable stay.Warm regards,HGI Heathrow Team

8/10 – Bra

Nur-Emel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, smooth check in and check out, breakfast was really good, and the room was clean. Room service ends at 9:30 and the bar stops serving food after 10:15pm so if you arrive late and hungry your options are limited to the little shop inside the hotel or Uber eats etc. I also found the housekeeping staff quite loud early in the morning and would be nice if they could be a bit more mindful of guests. However, otherwise a good stay and would come back.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jacqueline

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i mars 2024
Svar fra HGI den 9. mars 2024
Dear Jacqueline,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean during your stay. Providing a comfortable and pristine environment for our guests is a top priority. We look forward to welcoming you back for another enjoyable experience in the future.Best regards,HGI Heathrow Team

4/10 – Dårlig

Kent og Dayton

Bodde her 1 natt i februar 2024
Svar fra HGI den 28. mars 2024
Dear Kent,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

2/10 – Forferdelig

Gary

Bodde her 1 natt i mars 2024
Svar fra HGI den 27. mars 2024
Dear Gary,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

10/10 – Utmerket

Yaa Serwah og LONDON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra HGI den 5. mars 2024
Dear Yaa Serwah,Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us. Our team works hard to create a memorable experience for our guests, and we're thrilled to know we succeeded with your visit. We look forward to welcoming you back in the future.Best regards,HGI Heathrow Team