Restaurant

Anmeldelser av Montcalm East, Autograph Collection

5 out of 5
Montcalm East, Autograph Collection
151-157 City Road, Shoreditch, London, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 636 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 206 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 83 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 44 av totalt 1000 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Johan

Reiste med en gruppe
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Hade mycket högre förväntningar, var där för många år sedan och det var innan deras nyrenovering - ställer kändes som om det gått ner i klass och service i reception samt roomservice delen var både nonchalanta och arroganta. Bar personalen samt baren i sig var bra!
Bodde her 3 netter i oktober 2023
Svar fra Ingrid Moreni den 21. okt. 2023
Dear Johan,Thank you for staying with us and for taking the time to share your review.I am sorry to read that you found the staff to be arrogant, please be reassured that your feedback will be shared with the relevant department to avoid issues like this from happening in the future.I hope you will give us another chance in the future. Regards

10/10 – Utmerket

Birte

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Ingrid Moreni den 29. juli 2023
Dear Birte,Thank you for staying with us and for taking the time to share your feedback.I am glad to read that you enjoyed your stay and we look forward to meeting you again.Best regards

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell, anbefales!
Vi hadde en helt fantastisk opplevelse på dette hotellet. Det er definitivt vårt beste opplevelse med hotell i London hittil. Alle som jobbet der tok oss godt imot, beste servicen vi har opplevd. Veldig flinke ansatte hver og en av dem! :) Hotellet var utrolig fint, rent og ryddig, hvis man trengte at rommet skulle bli ryddet så fikset de det med engang. Bassenget var veldig fint. Plassering var sentralt og bra. Rommet var fint og samme med badet. Kommer definitivt tilbake hit igjen. Eneste er vel at vi skulle ønske hotellet hadde smart-tv, men ellers er det kun positive ting å si om dette hotellet, anbefales sterkt å booke hos dem hvis du noen gang kommer til London.
Bodde her 4 netter i november 2022
Svar fra Martina Baccigalupi, Guest Experience Manager. den 16. nov. 2022
Hi Guest, thank you for reviewing your experience with us at Montcalm East, and I am happy to see that you enjoyed your overall time with us. I hope we will be able to welcome you back soon. With Kind Regards, Martina Baccigalupi, Guest Experience Manager.

10/10 – Utmerket

May Day

Bodde her 3 netter i august 2022
Svar fra Ingrid Moreni den 31. okt. 2022
Dear May Day,Thank you for your feedback and score.We look forward to meeting you soon

8/10 – Bra

Birte

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juni 2022
Svar fra Ingrid Moreni den 6. juni 2022
Dear Birte, Thank you for taking the time to write your review. I am happy that you scored us 8 out 0f 10 and that you enjoyed your stay. We are looking forward to welcoming you back soon. Regards Ingrid Moreni General Manager

10/10 – Utmerket

Nicholay

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Very nice hotel.
Bodde her 2 netter i november 2021
Svar fra Denise Tarsi den 21. nov. 2021
Hello Nicholay, thank you for staying with us and for sharing your feedback! We are looking forward to welcoming you back!

8/10 – Bra

Birte

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2021
Svar fra Denise Tarsi den 21. nov. 2021
Hello Birte, Thank you for staying with us and for sharing your feedback! We are looking forward to welcoming you back!

8/10 – Bra

Paulina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et fint hotell jeg lett kan anbefale
Første gang jeg bodde på Montcalm East og er fornøyd med oppholdet mitt på dette hotellet. Ved innsjekking fikk jeg et rom med 1,60 seng, men fikk byttet rom slik at jeg fikk en større seng. Personalet var veldig hyggelig og behjelpelig. Fint og rent spa området. Koselig og moderne bar i første etasjen. Beliggenhet var også topp.
Bodde her 4 netter i august 2021
Svar fra Martina Baccigalupi, Guest Experience Supervisor den 14. juli 2022
Hi Guest, Thank you for your feedback and I am sorry for the delay in my response. Only recently I recovered our login to the website! I hope we will be able to welcome you back soon! Regards,

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
For den kresne!
Moderne og hjemmekoselig hotell med suveren service, fantastisk mat og atmosfære! Spa avdelingen bør oppleves. Kommer tilbake!
Bodde her 1 natt i august 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i august 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Fint opphold på fint hotell. Noe hickup ved innsjekk førte til oppgradert rom med frokost. Flott serviceinnstilling
Bodde her 2 netter i juli 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Norunn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert!
Bodde her 1 natt i juni 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Kristin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Birgit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2019
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Anniken

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2018
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fin beliggenhet, mye støy i resepsjonen kveldstid.
Bodde her 2 netter i desember 2018
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

therese

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2018
Svar fra Front Office Team den 23. juli 2022
Hi Guest, I am sorry for the delay in our response, we just recovered our access to this website. I hope to see you again soon! Front Office Team

10/10 – Utmerket

Stuart

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very helpful and friendly very attentive to guests, room very quiet and quite good view, very modern looking, breakfast very nice, will certainly be looking to stay there again for next trip to London providing price is right.
Bodde her 1 natt i mars 2024
Svar fra Christian Naso den 12. mars 2024
Dear Stuart,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely,Christian NasoGuest Experience Manager

2/10 – Forferdelig

olfa

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Christian N. den 5. mars 2024
Dear Olfa,Thank you for taking the time to share your experience with us. We are saddened to learn that we were not up to your expectations on this occasion but I am aware that my colleague, Christian Belmonte has been in touch with you on the matter in January 2024.Kind Regards,Christian NasoGuest Experience Manager

10/10 – Utmerket

Joshua

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
-
Svar fra Ingrid Moreni den 28. feb. 2024
Dear Joshua,thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and looking forward to welcoming you back soon.Regards

10/10 – Utmerket

heidi

Bodde her 3 netter i februar 2024
Svar fra Ovidiu den 22. mars 2024
Dear Heidi,Thank you for taking the time to review your stay with us. We are very happy you enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

4/10 – Dårlig

Sercan

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Christian Naso den 20. feb. 2024
Dear Sercan,Thank you for staying with us and for sharing your feedback! I am disappointed to see we failed to meet your expectations; I have shared the comment with the rest of the team as a teachable moment for future improvements. I hope we will be able to welcome you back soon and show you the real essence of Montcalm East. Sincerely,

10/10 – Utmerket

Anika

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked for my boyfriend’s birthday, we had a lovely time at the spa and the room was really nice and clean. The view was great too.
Bodde her 1 natt i februar 2024
Svar fra Ingrid Moreni den 11. feb. 2024
Dear Anika,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Alexey

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel, friendly staff.
Bodde her 3 netter i desember 2023
Svar fra Ingrid Moreni den 25. jan. 2024
Dear Alexey,Thank you for staying with us and for taking the time to share your feedback.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Bruno og Verona

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for a week and appreciated all the services and the kindness of the staff. Excellent management
Bodde her 7 netter i januar 2024
Svar fra Ovidiu Gilca den 22. jan. 2024
Dear Bruno,Thank you for taking the time to share your feedback on the experience while staying with us at Montcalm East.We are thrilled to hear that you have enjoyed our services and staff. We are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

10/10 – Utmerket

Lucy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My boyfriend and I stayed here for our anniversary. We loved it, the design is stunning, clean and great size room. Lots of facilities in the room. Will be back again! Thank you!
Bodde her 1 natt i januar 2024
Svar fra Ingrid Moreni den 20. jan. 2024
Dear Lucy,Thank you for choosing Montcalm East to celebrate your special occasion.I am delighted to read that you enjoyed your stay and we can’t wait to welcoming you back soon.Regards

10/10 – Utmerket

Shirley

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Fabulous!! Though the jacuzzi stopped Working in the evening so couldn’t use it after 6:30
Bodde her 1 natt i januar 2024
Svar fra Ingrid Moreni den 15. jan. 2024
Dear Shirley,Thank you for staying with us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager

8/10 – Bra

Satoko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Ingrid Moreni den 12. jan. 2024
Dear Satoko,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Hannah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Ingrid Moreni den 10. jan. 2024
Dear Hannah,Thank you for staying with us and for taking the time to share your feedback.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Colimah

Bodde her 6 netter i desember 2023
Svar fra Ingrid Moreni den 9. jan. 2024
Dear Colimah,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff and hotel is outstanding
Bodde her 3 netter i januar 2024
Svar fra Ingrid Moreni den 9. jan. 2024
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Cengiz

Bodde her 5 netter i desember 2023
Svar fra Ovidiu Gilca den 25. jan. 2024
Dear Cengiz,Thank you for taking the time to review your experience while staying with us.We are very happy to know that you have enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

2/10 – Forferdelig

Ifigenia

Bodde her 2 netter i desember 2023
Svar fra Ingrid Moreni den 16. jan. 2024
Dear Ifigenia,Thank you for staying with us and for taking the time to share your feedback.I know that you encounter an issue on arrival with the first room allocated; I understand that the Front Office Manager offered a different room for your family and you and apologies for the inconvenience.I would like to reinforce that this is a No Smoking Hotel, we have fire detector in each room and a very strict policy in case someone breaks the rules; the rooms are thoroughly inspected by the Housekeeping team and our aim to offer the best comfort to all our guests.I am very sorry if we fail your expectations in this occasion.We hope you will us another chance in the future to restore the faith in Montcalm East.Regards

10/10 – Utmerket

Love

Bodde her 3 netter i desember 2023
Svar fra Ovidiu den 27. des. 2023
Dear Love,Thank you for taking the time to share feedback on your experience while staying with us.We are happy to learn that you have enjoyed it and we are looking forward to welcoming you back soon.Kind Regards,Ovidiu GilcaOperations Manager

10/10 – Utmerket

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is fabulous would not hesitate to recommend to anyone
Bodde her 4 netter i desember 2023
Svar fra Ingrid Moreni den 25. des. 2023
Dear Edward,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and I look forward to welcoming you back soon.Regards

10/10 – Utmerket

Zahra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Ingrid Moreni den 19. des. 2023
Dear Zahra,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Ingrid Moreni den 18. des. 2023
Dear Guest,Thank you for staying wit us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Ingrid Moreni den 13. des. 2023
Dear Guest,thank you for staying with us and for taking the time to share you review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Lou

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Ingrid Moreni den 10. des. 2023
Dear Lou,Thank you for staying with us and for taking the time to share your experience.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Marcel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i november 2023
Svar fra Ingrid Moreni den 5. des. 2023
Dear Marcel,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Samantha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Ingrid Moreni den 5. des. 2023
Dear Samantha,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Tanya

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic hotel and great spa area
Bodde her 3 netter i november 2023
Svar fra Ingrid Moreni den 28. nov. 2023
Dear Tanya,Thank you for staying with us and for taking the time to share your review.I am delighted to read that you had a fantastic stay and look forward to welcoming you back soon.Warm Regards

10/10 – Utmerket

Puneet

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel, deserves it’s 5 stars!
Fantastic hotel in an excellent location. The staff were very professional and courteous, and the hotel was very clean. My room was spacious and included all the amenities required for a relaxing and stress-free stay. Would highly recommend to anyone looking to visit London and stay somewhere outside of the hustle and bustle of the tourist areas, but within close proximity to Shoreditch and the city.
Bodde her 1 natt i november 2023
Svar fra Ingrid Moreni den 28. nov. 2023
Dear Puneet,thank you for staying with us and for taking the time to share your review.I am delighted to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Rachel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brilliant hotel.
The building was fantastic. The facilities excellent, staff very good. Bedrooms and all sorts of great extras, liked dental kit, sewing kit, shaving kit etc. Coffee machine in the rooms. Would have been great to have a jug of fresh milk in the fridge, that was the only thing that could have been improved upon. Pool/spa was busy but very nice. Rooms had bath robes and sliders to take to the spa. Heat controls were responsive in rooms. We had a very comfortable night. Will definitely be back
Bodde her 1 natt i november 2023
Svar fra Ingrid Moreni den 19. nov. 2023
Dear Rachel,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Ingrid Moreni den 19. nov. 2023
Dear Guest,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok
Bodde her 3 netter i november 2023
Svar fra Ingrid Moreni den 19. nov. 2023
Dear Carlos,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.Regards

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Dani Ivanova den 18. nov. 2023
Hi Andrew, Thank you for taking the time to provide your feedback. I am truly happy to see that you enjoyed your overall experience, and it will of course give me great joy to share this with the team. We hope to welcome you back at the Montcalm East very soon. Kind Regards, Dani Ivanova Guest Experience Supervisor

10/10 – Utmerket

Sophia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i november 2023
Svar fra Dani Ivanova den 17. nov. 2023
Dear Sophia, Thank you for taking the time to review your stay. I am truly happy to see that you enjoyed your overall experience, and it will of course give me great joy to share this with the team. We hope to welcome you back at the Montcalm East very soon. Kind Regards, Dani Ivanova Guest Experience Supervisor