Resepsjon

Anmeldelser av Leonardo Hotel London Croydon - formerly Jurys Inn

3.5 out of 5

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 454 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 343 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 102 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 54 av totalt 1008 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Thivya

Bodde her 2 netter i august 2023
Svar fra Loubna KERROU den 4. sep. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Loubna

10/10 – Utmerket

Joachim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Great location, friendly and helpful staff.
Bodde her 1 natt i juli 2023
Svar fra Loubna Kerrou den 3. juli 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Utmerket

Synne Marie Lønning

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i november 2022
Svar fra Front Desk. den 19. jan. 2023
Good Evening,We greatly appreciate the feedback you've provided us. We're happy to hear you enjoyed your stay with us! We would love to see you back at our hotel in the near future!

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Greit rom.
Overnatting grunnet kansellert fly.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

John Martin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra
Veldig god beliggenhet. Store,fine,lyse rom. Er supert utgangspunkt for reise til London
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Elisabeth Holmen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell til god pris
Et fint, rent og enkelt hotell i London. God service på mat da vi måtte være noen dager i karantene pga reise
Bodde her 2 netter i juli 2021

8/10 – Bra

Laila Lundber

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020
Svar fra Atanu Bhowmick den 31. jan. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Trond

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020
Svar fra Atanu Bhowmick den 31. jan. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Kristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra Atanu den 5. des. 2019
Dear Kristian, Thank you for taking your time to write a review regarding your recent stay with us and rating us 10 out of 10. The team and I very much look forward to having the opportunity to welcome you back in the future Kind regards, Atanu Bhowmick Deputy General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Jurys Inn London Croydon Team den 19. sep. 2019
Dear Guest, Thank you for the feedback, it is great to see we achieved a perfect score from your experiences at our property. We certainly look forward to welcoming you back in the not so distant future. Best Regards,

10/10 – Utmerket

Mohammad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verdt pengene
Koste oss veldig mye. Alt er i nærheten i forhold til handling og mat. 5 min. å gå til togstasjonen. Rolig sted.
Bodde her 3 netter i juni 2019
Svar fra Hotel Management den 11. juni 2019
Tusen takk for å gjennomgå vår eiendom. Jeg var glad for at du hadde en hyggelig opplevelse, og jeg håper å ønske deg velkommen i ikke så fjern fremtid. Vennlig hilsen,

10/10 – Utmerket

Kari

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2019
Svar fra Hotel Management den 11. juni 2019
Dear Kari, Many thanks for reviewing our property. I was delighted that you had an enjoyable experience and I hope to welcome you back in the not so distant future. Kind Regards,

10/10 – Utmerket

Heidi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi bodde på ny oppusset familie rom med to doble senger. God service.
Bodde her 3 netter i mai 2019
Svar fra Jurys Inn London Croydon Team den 2. juni 2019
Dear Heidi, Many thanks for reviewing our property. I was delighted that you had an enjoyable experience and I hope to welcome you back in the not so distant future. Kind Regards,

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lord Khilan J

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very spacious and so quiet I didn't hear any noise at all. The bed was comfortable and the bar was nice area to sit and relax.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 4 netter i januar 2024
Svar fra Katerina den 6. mars 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

8/10 – Bra

KIERAN og London

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel in easy walking distance of East Croydon station. Very friendly receptionist checked me in. Lovely comfortable bed. Really nice that there was a fridge in the room.
Bodde her 1 natt i februar 2024
Svar fra San den 5. mars 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

8/10 – Bra

Bethan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good price in a good location
Bodde her 2 netter i mars 2024
Svar fra San den 5. mars 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Duty Manager

8/10 – Bra

Patrick

Forretningsreisende
Likte: Renhold og personale og service
A little long in the tooth, but great staff, smooth Expedia check in and walking distance to the train stop.
Bodde her 1 natt i februar 2024
Svar fra Katerina den 3. mars 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

4/10 – Dårlig

Julie

Reiste med partner, Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The hotel was freezing cold. Couldn’t sit in the bar as it was so cold. I asked for a portable heater 3 times but was told that there wasn’t any available. I was also unable to shower as it pointed straight down to the drain so couldn’t stand underneath When I asked why there wasn’t any SOOO in the room I was told they were out of stock.
Bodde her 1 natt i mars 2024
Svar fra Katerina den 3. mars 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

8/10 – Bra

Wayneworth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sort of convenient to Central London and a Lot cheaper to stay.
Bodde her 8 netter i februar 2024
Svar fra Katerina den 28. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

4/10 – Dårlig

Salvatore

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Malundama

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très belle hôtel situé à quelque pas de la gare de Croydon
Bodde her 1 natt i januar 2024
Svar fra Katerina den 6. feb. 2024
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Duty Manager

2/10 – Forferdelig

Salvatore

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Md Kudrat

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Katerina den 21. jan. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

10/10 – Utmerket

patrick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Katerina den 21. jan. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

6/10 – Grei

Olufemi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
More dining options and please put fridges in your rooms
Bodde her 2 netter i januar 2024
Svar fra Katerina den 21. jan. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Duty Manager

6/10 – Grei

Gemma

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
The hotel its self was lovley. The women who checked us in i found very rude! Other staff were friendly and nice. My room was clean apart from blood on the sheet of the single bed and the coffee cup not been clean.. when i went to reception to let them no there was no one about. Same for check out no one was about.
Bodde her 1 natt i desember 2023
Svar fra Katerina den 21. jan. 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

8/10 – Bra

Anika

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2023
Svar fra Katerina den 21. jan. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

8/10 – Bra

pau

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
It look clean
Bodde her 3 netter i desember 2023
Svar fra Katerina den 21. jan. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

10/10 – Utmerket

Adwoa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was very convenient, accessible to good transportation and shopping mall.
Bodde her 2 netter i desember 2023
Svar fra Katerina Vilchek den 29. des. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Grei

Jason

Bodde her 1 natt i desember 2023
Svar fra Katerina Vilchek den 29. des. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Utmerket

Merella

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Loubna Kerrou den 24. des. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Grei

Rockel

Likte: Renhold og personale og service
While the facility was clean and staff was friendly, the heating in the room was not working we reported this and was given a very small blow heating which was inadequate there our sleepnqas cold and uncomfortable
Bodde her 1 natt i desember 2023
Svar fra Loubna Kerrou den 24. des. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Bra

Peter

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient chain in Croydon
Great chain hotel, very convenient for Croydon. East Croydon is within easy reach, allowing easy travel into London. Solid breakfast, if included in your booking - if not then there are plenty of good options nearby. My only complaints were that the room (4th floor) was a bit dark - there are no lights in the main part of the room. And also BBC1 had no sound on the TV - the only channel with this problem, but a bit strange. Beyond this, highly recommended.
Bodde her 4 netter i desember 2023
Svar fra Loubna Kerrou den 24. des. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Bra

Swetlana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
War sehr gut mit Öffentlichen erreichbar. Bist in 20 min in London.Freundliches Personal, Frühstück ausreichend ausser am Wochenende obwohl das Frühstück bis 11 Uhr ist werden die Sachen nicht mehr aufgefüllt. Im Zimmer war es leider zu kalt, die Heizung hat nicht funktioniert.
Bodde her 4 netter i desember 2023
Svar fra Loubna Kerrou den 24. des. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Utmerket

Robert

Likte: Renhold og overnattingsstedets bygg og tilstand
Quite a bit of demolition around the property making the area a bit of a mess.
Bodde her 1 natt i desember 2023
Svar fra Rasa den 12. des. 2023
Dear Robert,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Management Team

10/10 – Utmerket

Claus

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt
Dejligt hotel med super beliggenhed tæt på station. God morgenmad - rene værelser og gode senge og glad serviceminded personale. Vores ophold blev bedre end håbet.
Bodde her 2 netter i desember 2023
Svar fra Rasa den 12. des. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Management Team

10/10 – Utmerket

Stacy-ann

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Rasa den 12. des. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Management Team

10/10 – Utmerket

Memunah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They are very welcome and always make sure we are fully comfortable too! Will book this hotel again!
Svar fra San den 18. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Duty Manager

6/10 – Grei

Sheikh

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Property was good. Am satisfied
Bodde her 1 natt i desember 2023
Svar fra Rasa den 12. des. 2023
Dear Sheikh,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Management Team

6/10 – Grei

Teja Rose

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Rasa den 12. des. 2023
Dear Teja,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Management Team

8/10 – Bra

Nadine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to transport of all types. Somwhat disappointed with evening meal - listed desert not available & 2nd choice not comply with my choice/order. I felt i was given what the chef had most available
Bodde her 1 natt i november 2023
Svar fra Loubna Kerrou den 1. des. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 – Utmerket

Ruth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 6 netter i november 2023
Svar fra Loubna Kerrou den 30. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 – Forferdelig

Jason

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean and nice
Bodde her 1 natt i november 2023
Svar fra Loubna Kerrou den 30. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and clean, friendly staff.
Check in was friendly and efficient, our room was clean and comfortable. The bar area is nicec and relaxed and definitely better than when it was Jury's
Bodde her 2 netter i november 2023
Svar fra Loubna Kerrou den 30. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Utmerket

Bryan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Loubna Kerrou den 30. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Bra

Lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Basic but clean. Good buffet breakfast
Bodde her 2 netter i juni 2023
Svar fra Loubna Kerrou den 30. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 – Forferdelig

Jason

Forretningsreisende
Likte ikke: Personale og service
Not a good stay at all
Booked and paid via Hotels.com, employee on reception tried saying I had to pay there also, took 15 mins to realise he was looking at another booking once the manager came across. Was seated for food, waited 30mins, no-one took an order, had to go and ask if I could order. Fish and chips was like a children's meal for nearly £18.00. Shower in room (921) was cold and poor pressure. Breakfast, went up to the buffet, nearly everything gone, not keeping it up at all (1nr egg, 1nr spoonful of beans, no sausages, 3nr rashers of bacon, a few mushrooms and 1nr hash brown is what was left). Spent over £150.00 for a VERY sub-standard night.
Bodde her 1 natt i november 2023
Svar fra Rasa den 12. des. 2023
Dear Jason,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Management Team

10/10 – Utmerket

Monica

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was overall a good experience
Bodde her 1 natt i november 2023
Svar fra Loubna Kerrou den 30. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,