2 barer/lounger og cocktailbar

Anmeldelser av Hilton London Metropole

4 out of 5
Hilton London Metropole
225 Edgware Road, London, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 206 av totalt 509 anmeldelser." "
Rangering på 8 − Bra. 168 av totalt 509 anmeldelser." "
Rangering på 6 − Grei. 65 av totalt 509 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 509 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 509 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jon Kristian

Reiste med en gruppe
Likte: Personale og service
Quite alright. Nothing more, nothing less.
Bodde her 3 netter i februar 2024
Svar fra Bill Fisher den 18. mars 2024
Hi Jon Kristian,Thank you for taking the time to leave a great review. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole in the near future.Kind regards,Bill FisherGeneral Manager

10/10 – Utmerket

Vivian

Bodde her 3 netter i desember 2023
Svar fra Josef Mikulka den 2. jan. 2024
Hi Vivian,Thank you so much for your 10 out of 10 rating of our hotel. We're delighted you had such a brilliant stay with us and we hope to see you at the Hilton London Metropole again in the near future.Kind regards,Josef MIkulkaHotel Manager

6/10 – Grei

Silje

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 2 netter i desember 2023
Svar fra Josef Mikulka den 2. jan. 2024
Hi Silje,Thank you for taking the time to rate your stay.All feedback is really valuable as we use it to monitor our standards and work on where improvements can be made, ensuring your next stay with us will be even better.I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

6/10 – Grei

Hans-Arne

Likte: Renhold
Overpriced
Hilton Metropole is for sure a good hotel. In my opinion the value is not the best if you compare price vs standard/service. I will consider staying in other hotel on my next journey.
Bodde her 5 netter i november 2023
Svar fra Josef Mikulka den 14. des. 2023
Hi Hans-Arne,Thank you for taking the time to leave a review. I'm sorry to hear we let you down a little and I will discuss your comments with the team to ensure we don't let our service standards slip like this in the future.I'm grateful for your feedback and hope we'll have an opportunity to welcome you back in the future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Renhold
Bodde her 2 netter i november 2023
Svar fra Josef Mikulka den 20. nov. 2023
Hi there,Thank you for taking the time to rate your stay at our hotel. We're delighted you had a great time and we hope to see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Ingvild Kristine

Bodde her 3 netter i november 2023
Svar fra Josef Mikulka den 15. nov. 2023
Hi Ingvild Kristine,Thank you so much for your 10 out of 10 rating. We're absolutely delighted that you had such a great stay with us and we hope to see you at the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Siri Thomassen

Bodde her 3 netter i oktober 2023
Svar fra Josef Mikulka den 7. nov. 2023
Hi Siri Thomassen,Thank you so much for rating your recent stay with us. We're so pleased you had such a great time at our hotel and we hope for an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Therese

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastisk flott hotell. Nær t bane, men lagt å gå til Oxford street.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Kornelius

Bodde her 2 netter i oktober 2023
Svar fra Josef Mikulka den 30. okt. 2023
Hi Kornelius,Thank you so much for your 10 out of 10 rating. It's great to see you enjoyed your time at our hotel so much and we hope to see you at the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

6/10 – Grei

Trine Ida

Reiste med familie
Likte ikke: Renhold
Bodde her 4 netter i oktober 2023
Svar fra Josef Mikulka den 30. okt. 2023
Hi Trine Ida,Thank you for taking the time to rate your stay. All feedback is really valuable and used to help us identify where we can make your next stay even better.I hope we'll have an opportunity to welcome you back to the Hilton London Metropole in the future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Bra plassert men lavere enn forventet renhold.
Stort hotell plassert bra til i forhold til å gå rundt i byen. Ligger også i gå avstand fra Paddington Station som har expresstog til Heathrow. Hyggelig og hjelpsom betjening. Vi måtte bytte rom pga. skittent sengetøy, og det nye rommet hadde også skittent sengetøy. Vi henvendte oss til resepsjonen hvor de naturligvis unnskyldte seg, og tilbød seg å bytte sengetøy. Dette ble ikke gjort, men vi orket ikke klage igjen.
Bodde her 2 netter i oktober 2023

8/10 – Bra

Ada

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023
Svar fra Josef Mikulka den 20. okt. 2023
Hi Ada, Thank you for taking the time to leave a review. I'm delighted to hear that you had an enjoyable experience at Hilton London Metropole! We aim to provide excellent service, and your positive feedback reaffirms our commitment to delivering a great stay for our guests. Our team looks forward to welcoming you back soon for another wonderful experience. Kind regards, Josef Mikulka Hotel Manager

6/10 – Grei

Inge

Reiste med familie
Likte: Romkomfort
Bodde her 3 netter i september 2023
Svar fra Josef Mikulka den 29. sep. 2023
Hi inge,Thank you for taking the time to rate your stay. We're disappointed that your time with us fell short of your expectations but we listen to all feedback and take the opportunity to identify ways we can improve.I hope we'll have an opportunity to welcome you back in the future.Kind regards,Josef MikulkaHotel Manager

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Bad etc ok, men under sengen må det søppel fra tidligere gjester. Fellesareal var rene og ryddige
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Ole Fredrik

Bodde her 3 netter i mai 2023
Svar fra Josef Mikulka den 14. juli 2023
Hi Ole Fredrik,Thank you for taking the time to rate your stay. I'm delighted you enjoyed your time with us so much and hope we'll see you at the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Josef Mikulka den 30. mai 2023
Hi Amanda,Thank you for taking the time to rate your recent stay with us. We're absolutely delighted you had such a fantastic experience and hope we'll see you at the Hilton London Metropole in the near future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Kjell

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good hotel
Very good, but I think there were some trouble with the elevators. Almost the same elevator that came to the 7th floor out of four elevators. But it was no big deal for us.
Bodde her 5 netter i mai 2023
Svar fra Josef Mikulka den 30. mai 2023
Hi Kjell,Thank you for taking the time to leave a review. I'm delighted to hear you had a good stay with us but I'm sorry for any inconvenience caused by waiting for our lifts. We're about to make some updates to our lifts which will, hopefully, see them running more efficiently in the future.Once again, thank you for your feedback. I hope we'll see you at the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Øyvind

Reiste med familie
Likte: Personale og service
Bodde her 3 netter i mai 2023
Svar fra Josef Mikulka den 22. mai 2023
Hi Øyvind,Thank you for taking the time to rate your stay. It's great to hear you enjoyed your time with us so much and I hope we'll see you at the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

svein olav

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra Josef Mikulka den 22. mai 2023
Hi Svein Olav,Thank you for taking the time to rate your stay. I'm delighted you had such a great time at our hotel and hope to see you at the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Aina Myhre

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
God frokost, i nærheten av togstasjon og undergrunn, men «travelt» med mange gjester, vanskelig å få ekstra dyne.
Bodde her 3 netter i april 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023
Svar fra Josef Mikulka den 3. mai 2023
Hi there,Thank you for taking the time to rate your stay. We're absolutely delighted to see you enjoyed your time at our hotel so much and hope to see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Nils Magne

Likte: Personale og service og overnattingsstedets bygg og tilstand
Anmeldelse
Fint hotell med koselige rom og resturanter. Trekk for harde senger og litt dårlig renhold ved ankomst.
Bodde her 3 netter i april 2023

8/10 – Bra

Truls

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
No cleaning of room in 3 days. Very long waiting time for the lifts. Had to use service elevator. Good restaurant and bar area
Bodde her 3 netter i april 2023
Svar fra Josef Mikulka den 2. mai 2023
Hi Truls,Thank you for taking the time to leave a review. I'm glad you enjoyed your stay with us and particularly our amazing new bars and restaurants. We're passionate about operating as sustainably as possible and so we now offer Housekeeping service every 3rd day of your stay. We will, of course, increase the frequency of this if you require, and will replenish your amenities, linen or towels upon request.We're also in the process of upgrading our lifts to make them all run more efficiently going forward.Once again, thank you for your feedback. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

6/10 – Grei

Mads

Bodde her 1 natt i april 2023
Svar fra Josef Mikulka den 3. mai 2023
Hi Mads,Thank you for taking the time to rate your stay. We use all guest feedback as a way of monitoring our service and working on ways to make your next stay even better.I hope we'll have an opportunity to welcome you back in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Alexander

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2023
Svar fra Josef Mikulka den 2. mai 2023
Hi Alexander,Thank you for taking the time to rate your recent stay with us. I'm absolutely delighted you had such a great experience and I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

kåre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023
Svar fra Josef Mikulka den 18. apr. 2023
Hi kare,Thank you for taking the time to rate your recent stay at our hotel. I'm delighted you enjoyed your time with us and hope for an opportunity to welcome you back to the Hilton London Metropole in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

bettina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp
Bodde her 4 netter i april 2023
Svar fra Josef Mikulka den 18. apr. 2023
Hi Bettina,Thank you so much for taking the time to review your recent stay. I'm absolutely delighted that you had such a great time at our hotel and I hope we'll have the pleasure of welcoming you back to the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Jonny Becher

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect family hotel
Large and professional hotel with friendly and service minded staff. Delicious breakfast. Large family room for 4 persons. Perfect location near buses, tube and train stations.
Bodde her 5 netter i april 2023
Svar fra Josef Mikulka den 17. apr. 2023
Hi Jonny Becher,Thank you so much for your lovely review. I'm delighted to hear you enjoyed a comfortable stay in one of our spacious Family rooms and that the team made you feel so welcome. We think our central location is perfect for exploring all the sights and I'm glad you thought so too.I really appreciate your feedback and hope to see you at the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Espen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2023
Svar fra Josef Mikulka den 18. apr. 2023
Hi Espen,Thank you so much for rating your recent stay with us. I'm absolutely delighted that you had such a great time and I hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023
Svar fra Josef Mikulka den 27. mars 2023
Hi there, Thank you so much for your 10/10 rating. I'm delighted you liked our hotel, and I hope we'll be able to welcome you back soon.Kind regards, Josef Mikulka Hotel Manager

8/10 – Bra

Ann-Kristin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fin beliggenhet.Vi bodde i 14 etasje og hadde flott utsikt over byen. Kort vei til buss og tube. Eneste minuset er at de spilte fryktelig høy musikk i restauranten. Vi slet med å høre hva servitørene sa, og vi måtte nesten rope til hverandre. Men, maten var veldig god da.
Bodde her 3 netter i mars 2023

8/10 – Bra

Therese

Bodde her 2 netter i mars 2023
Svar fra Josef Mikulka den 13. mars 2023
Hi Therese,Thank you for leaving a review.I'm delighted you liked our hotel and had an excellent stay with us!Thank you, once again, for your feedback. I hope to see you again very soon.Kind regards, Josef Mikulka Hotel Manager

8/10 – Bra

Jan Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2023
Svar fra Josef Mikulka den 2. mars 2023
Hi Jan Erik,Thank you for taking the time to rate your stay. We're really pleased you enjoyed your time at our hotel so much and we hope to see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Jan Erik

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra opphold flott frokost eneste minuset var litt harde senger
Bodde her 2 netter i februar 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2023
Svar fra Josef Mikulka den 2. mars 2023
Hi there,Thank you for taking the time to rate your stay an 8 out of 10. We're really pleased you enjoyed your time with us and hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

10/10 – Utmerket

Maria

Bodde her 3 netter i januar 2023
Svar fra Josef Mikulka den 18. jan. 2023
Hi Maria,Thank you so much for rating your stay a 10 out of 10. We're absolutely delighted you enjoyed your time at our hotel so much and we hope we'll have the pleasure of welcoming you back to the Hilton London Metropole in the future.Kind regards,Josef MikulkaHotel Manager

8/10 – Bra

Rune

Bodde her 3 netter i januar 2023
Svar fra Josef Mikulka den 18. jan. 2023
Hi Rune,Thank you for taking the time to rate your recent stay with us. I'm delighted you enjoyed your time at our hotel and I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

6/10 – Grei

Sue

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Stay good until fire alarm went off 3 times in the night, went down three times. Set off by customer-we learnt later. The staff were disorganised, did not give clear or audible instructions, customers wandering around not knowing what was happening or what to do. Access stairs to first floor not accessible without going up 5 floors and down again which we had to do 3 times. Staff were not proactive in letting customers know what to do or what was happening. Complaint made in morning and given a free breakfast. Learning needs to happen from this as if it was a real fire lives would be at risk.
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Joseph Alan

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Lots of mould in the bathroom. Also lack of shower gel which was an oversight. totally dissapointing stsy

8/10 – Bra

Tyson

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a clean and convenient hotel.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Raúl

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was accesible to subway station. Property was very clean. Great view of London City. Breakfast was very good
Bodde her 2 netter i mars 2024

8/10 – Bra

Seulbi

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Woodrow og Edgewood

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good location
Bodde her 6 netter i mars 2024

6/10 – Grei

haruyo

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
建物の古さを芳香剤を強くしカモフラージュしている 日本のヒルトンホテルとは 比較できない程落ちると感じられたのは残念 スタッフの方は優しく感じられました
Bodde her 3 netter i mars 2024

10/10 – Utmerket

thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A
Bodde her 1 natt i mars 2024
Svar fra Bill Fisher den 19. mars 2024
Hi thomas,Thank you so much for your review. I'm absolutely delighted that you enjoyed your stay with us so much and I hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Bill FisherGeneral Manager

8/10 – Bra

Jon

Reiste med familie
Staff very friendly and helpful
Bodde her 1 natt i mars 2024
Svar fra Bill Fisher den 18. mars 2024
Hi Jon,Thank you for taking the time to leave a review. I'm absolutely thrilled with your kind words about our friendly, helpful team, and it will be a pleasure to share your feedback with them all.I hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Bill FisherGeneral Manager

8/10 – Bra

Christopher

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Its a busy hotel. Breakfast is very popular even early hours. Rooms are large and fresh. Only issue is the water pressure in shower which was not the best.
Bodde her 1 natt i mars 2024
Svar fra Bill Fisher den 18. mars 2024
Hi Christopher,Thank you for taking the time to leave a review. I'm so pleased you had a good stay with us, although I'm sorry that you experienced low water pressure in the shower and I'll get that looked at by our Maintenance team.Once again, thank you for your feedback. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the future.Kind regards,Bill FisherGeneral Manager

10/10 – Utmerket

Patricia

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel with first class breakfadt
Bodde her 1 natt i mars 2024
Svar fra Bill Fisher den 14. mars 2024
Hi Patricia,Thank you for taking the time to leave a review. I'm delighted you enjoyed your stay with us and our Chefs will be very pleased to hear their delicious breakfast buffet was a highlight.I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again very soon.Kind regards,Bill FisherGeneral Manager

8/10 – Bra

Rafael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel esta limpio y las habitaciones remodeladas, sin embargo tienen problemas con los baños, nos tuvimos que cambiar de habitación porque se rompió un tubo y no había agua, y en la segunda habitación en la regadera no salia bien el agua, a demás de que el desagüe de la regadera es muy lento y se llena de agua.
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was spacious and bed was comfortable. The cafe in the lobby was good.
Bodde her 3 netter i mars 2024