Balkong

Anmeldelser av Leonardo Royal Hotel London City - Tower of London

4 out of 5
Leonardo Royal Hotel London City - Tower of London
8-14 Cooper's Row, London, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 753 av totalt 1476 anmeldelser." "
Rangering på 8 − Bra. 395 av totalt 1476 anmeldelser." "
Rangering på 6 − Grei. 169 av totalt 1476 anmeldelser." "
Rangering på 4 − Dårlig. 99 av totalt 1476 anmeldelser." "
Rangering på 2 − Forferdelig. 60 av totalt 1476 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Fenia den 16. des. 2023
Dear guest,Thank you for taking the time to rate your stay with us! We are happy to know that we managed to meet your expectations for an enjoyable stay and we look forward to welcoming you back soon !Sincerely, Fenia

2/10 – Forferdelig

Hege

Bodde her 3 netter i desember 2023
Svar fra Fenia den 16. des. 2023
Dear Hege,Thank you for taking the time to rate your recent stay with us.We are sorry to know that your experience was not as expected and we look forward to be welcoming you back again and enjoy a stay that meets all your expectations! Warm Regards, Fenia

8/10 – Bra

Diego

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk service
Veldig fin hotell, meget sentralt og fantastisk service
Bodde her 2 netter i desember 2023
Svar fra Fenia den 15. des. 2023
Dear Diego,Thank you for taking the time to share your experience on line! We are happy to know that we managed to exceed your expectations on all fronts for an memorable stay and that our dedicated team provided you with an exceptional service! We very much hope to welcome you back soon! Kind Regards, Fenia, Front Office Administrator

8/10 – Bra

Brit

Likte: Renhold og personale og service
Fint opphold, veldig god service. Rommet var ikke helt etter forventningene. Ekstremt dårlig og liten seng, kom ikke på at når du booker dobbeltrom med dobbeltseng, at du får en 150 cm bred seng, med en mindre overmadrass slik at du triller utav sengen. Hotellrommet var slitent. Men god dusj. Syns også det er rart at baren på hotellet stenger 24.00- selv om det er fredag og lørdagskveld og det sitter en masse mennesker der og vil ha servering. Men det er vel England da. Med tanke på at det ikke ligger sentralt, så er det en stiv pris i forhold til leveringen.
Bodde her 3 netter i desember 2023
Svar fra Rebeca den 12. des. 2023
Dear Brit,Thank you for your feedback and for choosing to stay with us. We are pleased to hear you enjoyed our service and the shower. We apologize for any inconvenience regarding the bed size and room condition. Your comments are valuable, and we will address these issues to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you again in the future.Warm regards,Rebeca

8/10 – Bra

Bengt

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Rebeca den 12. des. 2023
Dear Bengt,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Jan-Petter

Bodde her 3 netter i november 2023
Svar fra Rebeca den 21. nov. 2023
Dear Jan-Petter,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 – Bra

veronika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Hotel was very nice and located close to the tube for easy travels. Bed was very small for 2 people to sleep in.
Bodde her 2 netter i november 2023
Svar fra Rebeca den 21. nov. 2023
Dear Veronika,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 – Bra

Bente Marie

Bodde her 3 netter i november 2023
Svar fra Rebeca den 15. nov. 2023
Dear Bente Marie,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 – Bra

håkon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Seidi den 9. nov. 2023
Dear Håkon Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Esther

6/10 – Grei

Olav

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
The hotel rooms look a bit dated and run down. The lobby area looks better. The spa and pool are needs a serious refurbushment. The spa felt more like a public swimmingpool. Bad lighting and poor cleaning. I will not be coming back.
Bodde her 2 netter i oktober 2023
Svar fra Rebeca den 1. nov. 2023
Dear Olav,Thank you for taking the time to share your feedback.We are extremely sorry to learn that you were not satisfied with your stay.This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Best regards,Rebeca

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Seidi den 14. okt. 2023
Dear Daniel,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Esther

8/10 – Bra

Stian M

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Tapish den 18. sep. 2023
Dear Stian M, Thank you so much for the excellent review and for staying with us. We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience. Warm regards, Tapish

8/10 – Bra

Marius

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2023
Svar fra Rebeca den 30. mai 2023
Dear Marius,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 – Bra

Carlos

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2023
Svar fra Rebeca den 26. apr. 2023
Dear Carlos,Thank you so much for the great review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Eivind

Bodde her 1 natt i februar 2023
Svar fra Rebeca den 28. feb. 2023
Dear Eivind,Thank you so much for the excellent review and for staying with us.We are delighted to know that you loved your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

6/10 – Grei

Tor Erland

Reiste med en gruppe
Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Greit nok, men trenger renovering. Å
Litt gammelt og bærer preg av det. Greit renhold. Personalet helt ok, men kunne sannelig trengt både smilekurs og å lære seg å se opp nær kunden kommer. Føler seg mest til bry… kjekt basseng og spa.
Bodde her 3 netter i februar 2023
Svar fra Rebeca den 15. feb. 2023
Dear Tor,Thank you very much for taking the time and letting us know of the issues you experienced during your stay. Guest satisfaction is our top priority and we wish to apologize sincerely for our shortcomings on the occasion of your recent stay. We have shared your feedback with the team as we know they will want to provide the additional training required in order to keep our high standards up and we very much hope that we can welcome you back soon to enjoy an experience much closer to the ones that our guests have always been able to rely on and return for.Warm regards,Rebeca

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Skuffelse
Veldig mye støy. Veldig slitt. Kaldt basseng. Kjip frokost. Veldig stor forskjell på forventning og realitet.
Bodde her 2 netter i februar 2023
Svar fra Rebeca den 15. feb. 2023
Dear Guest,Thank you very much for taking the time and letting us know of the issues you experienced during your stay. Guest satisfaction is our top priority and we wish to apologize sincerely for our shortcomings on the occasion of your recent stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm regards,Rebeca

8/10 – Bra

Morten

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Rebeca den 6. feb. 2023
Dear Morten,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to welcome you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2023
Svar fra Rebeca den 24. jan. 2023
Dear Guest,Thank you so much for the excellent review and for staying with us.We are delighted to know that you loved your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Svein

Bodde her 3 netter i januar 2023
Svar fra Rebeca den 17. jan. 2023
Dear Svein,Thank you very much for the great review and for choosing to stay with us.We are delighted to know that you loved your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 – Bra

Ann Helen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2023
Svar fra Rebeca den 16. jan. 2023
Dear Helen,Thank you so much for the excellent review and for staying with us.We are delighted to know that you loved your stay and we hope to welcome you back soon another great experience.Warm regards,Rebeca

4/10 – Dårlig

June

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2022
Svar fra Rebeca den 22. des. 2022
Dear June,Thank you for taking the time to share your feedback and for staying with us.We hope to have the chance to be welcoming you back.Best regards,Rebeca

4/10 – Dårlig

Camilla

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2022
Svar fra Terry den 8. okt. 2022
Dear Camilla,Thank you for your feedback and for staying with us. We are sorry to hear that we didn't meet your expectations. We hope to have the chance to welcoming you back soon and restore your faith on us.Kind regards,Terry KalogerakisFront Office Manager

10/10 – Utmerket

Cathrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fornøyd. Takk for 4 fine dager- sentralt og fint hotell. Hyggelig personale. Mvh Cathrine
Bodde her 5 netter i august 2022
Svar fra Rebeca den 6. sep. 2022
Kära Cathrine,Takk så mye for den fine vurderingen og for at du bor hos oss.Vi er veldig glade for at du får en opphold og vi håper du kan være velkommen snart igjen.Varma hälsningar,Rebeca

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Can be better
We got a room that was occupied by someone else and we had serious problems with air conditioning. The friendly staff were doing their best with our problems and the pool was nice.
Bodde her 3 netter i juli 2022
Svar fra Terry den 6. juli 2022
Dear Guest, Thank you for your review and for staying with us. We are so sorry for the experience you had with us. These are clearly not our usual standards and we would like to apologise for that. I have addressed your feedback to the team and we will be using your feedback to improve and get better. We hope to have the chance to welcoming you back and restore your faith on us. Kind regards, Terry Kalogerakis Front Office Manager

6/10 – Grei

Nadar

Bodde her 3 netter i juni 2022
Svar fra Terry den 6. juli 2022
Dear Nadar, Thank you for your review and for staying with us. We hope to have the opportunity to welcoming you back soon. Kind regards, Terry Kalogerakis Front Office Manager

10/10 – Utmerket

Elisabeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2021
Svar fra Ammara den 10. nov. 2021
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We look forward to welcoming you back in the future.

10/10 – Utmerket

Teresa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel with quiet spacious rooms, would definitely stay again
Bodde her 1 natt i mars 2024
Svar fra Rebeca den 28. mars 2024
Dear Teresa,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Martin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel great facilities and location
Bodde her 1 natt i mars 2024
Svar fra Rebeca den 28. mars 2024
Dear Martin,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Aurora

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lugar limpio, personal muy amable, acceso a transporte excelente! Gracias
Bodde her 1 natt i mars 2024
Svar fra Esther den 26. mars 2024
Dear Aurora ,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Seidi

8/10 – Bra

Melanie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was great and had a nice view. It did have a leak from the roof by the window and steadily leaked on the floor which we brought to the staff’s attention but that didn’t affect my husband and I. We just wanted to make sure they knew about it. My only complaint was that my last night there, I had no hot water. I had to shower in cool/warm water which sucked… otherwise, it was a great room and we would stay here again.
Bodde her 6 netter i mars 2024
Svar fra Fenia den 24. mars 2024
Dear Melanie,Thank you for staying with us and for taking the time to leave us a review!We are happy to know that so many aspects contributed to your enjoyable stay and for your intention to return!However, please accept our apologies for the maintenance issues that you experienced during your last night and for the inconvenience that this caused. We look forward to be welcoming you back soon for an improved stay that better aligns with our commitment to excellenceWarm Regards, Fenia

10/10 – Utmerket

Cynthia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is so close to the underground that it made travel easy. It is also located within minutes walking to the Tower of London and the Tower Bridge.
Bodde her 3 netter i mars 2024
Svar fra Rebeca den 22. mars 2024
Dear Chynthia,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Antony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our second visit to this hotel . It is a great hotel in a Fantastic location and the next time we stay in London i will definitely be booking here again
Bodde her 2 netter i mars 2024
Svar fra Rebeca den 21. mars 2024
Dear Antony,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Utmerket

Gene og brookline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location and hotel in general
Bodde her 4 netter i februar 2024
Svar fra Rebeca den 21. mars 2024
Dear Gene,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

4/10 – Dårlig

Heather og Dallas

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you’re someone like me who enjoys working out before your day starts, this isn’t the hotel for you. They have limited fitness center access so if you have an early day planned or get back late you can forget about a workout. It was very upsetting that I couldn’t use the pool or fitness center when I wanted which messed up my routine and days. No exception on the hours either. I asked to get in early one day before our planned trip and they wouldn’t budge. I even tried to change hotels and they refused to refund my stay. Not happy about my experience with this hotel. The only good thing is that it’s close to the Tower of London and the tube.
Bodde her 6 netter i mars 2024
Svar fra Rebeca den 22. mars 2024
Dear Heather,Thank you for taking the time to share your feedback and for staying with us.We are saddened to read your visit was not as expected. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We very much hope that we can welcome you back soon to enjoy an experience much closer to the ones that our guests have always been able to rely on and return for.Best regards,Rebeca

8/10 – Bra

Isabell

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Das Hotel ist schon ein bisschen in die Jahre gekommen, trotzdem sauber, ordentlich und schick. Beim Frühstück gibt es jeden Morgen die gleiche Auswahl, da hätten wir uns mehr Abwechslung gewünscht. Wir hatten eine tolle Aussicht (Tower of London und Tower Bridge). Beim Personal gibt es nette und nicht so nette Mitarbeiter ;) Im Poolbereich gibt es zu wenige Liegen. Der Saunabereich direkt neben dem Pool ist auch eher ungünstig, dadurch fehlt die nötige Ruhe zum entspannen. Die Lage ist super - perfekte Bahn- und Busanbindung und zu Fuß kann man einige Sehenswürdigkeiten schnell erreichen.
Bodde her 7 netter i mars 2024
Svar fra Fenia den 17. mars 2024
Dear Isabelle,Thank you for taking the time to leave us your reviewWe are happy to know you had a wonderful stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og fasiliteter
Staff were very professional and helpful.
Bodde her 1 natt i mars 2024
Svar fra Fenia den 17. mars 2024
Dear Michelle,Thank you for taking the time to leave us your review following your stay with usWe are happy to know you had a spotless stay with us and that our dedicated staff provided you with an exceptional service!We very much hope to have the opportunity to welcome you back soon!Kind Regards, Fenia, Front Office Administrator

10/10 – Utmerket

Yitzchok

Bodde her 1 natt i mars 2024
Svar fra Esther den 14. mars 2024
Dear Yitzchok,Thank you for taking the time to leave us your review We are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Seidi

8/10 – Bra

Jhanbux

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My main complaint was that no one answers the telephone. Just wished to let them know I was arriving late as curtsey. Tried several times over a 2 hour period but no one picked up the phone. I had a large room 326 with a view of Tower Bridge and Tower of London. The bathroom fittings looked tired and needed replacement. The food for a large convention was excellent and staff were courteous.
Bodde her 2 netter i mars 2024
Svar fra Esther den 12. mars 2024
Dear Jhanbux ,Thank you for taking the time to share your feedback.These are not our usual standards and I would like to apologise for the experience you had with us.We are saddened to read your visit was not as expected. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Best regards,Seidi

10/10 – Utmerket

michelle

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great pool. Friendly staff.
Bodde her 1 natt i mars 2024
Svar fra Fenia den 11. mars 2024
Dear Michelle,Thank you for taking the time to leave us your reviewWe are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Fenia

10/10 – Utmerket

Merlin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious room, great location, good breakfast selection and will definitely visit again.
Bodde her 1 natt i mars 2024
Svar fra Esther den 12. mars 2024
Dear Merlin ,Thank you for taking the time to leave us your review We are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Seidi

6/10 – Grei

FREDERIC

Reiste med familie
Likte: Personale og service og fasiliteter
ravi
Bodde her 4 netter i februar 2024
Svar fra Fenia den 10. mars 2024
Dear Frederic,Thank you for taking the time to leave us your review and for staying with usWe are happy to know you enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Fenia

8/10 – Bra

Louise

Bodde her 3 netter i februar 2024
Svar fra Fenia den 24. mars 2024
Dear Louise,Many thanks for stay recently and thank you for taking the time to leave a review.We are happy to know that you had a wonderful time and we look forward to be welcoming back soon! Kind Regards, Fenia

10/10 – Utmerket

Kerry

Bodde her 1 natt i mars 2024
Svar fra Fenia den 24. mars 2024
Dear Kerry,Thank you so much for staying with us and taking the time to leave us a reviewWe are happy to know you had a wonderful time with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 – Utmerket

Andrea og Waterloo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So beautiful, clean, friendly staff, loved the pool, spa, bath tub shower, bed was so so cozy. Everything was amazing!
Bodde her 2 netter i februar 2024
Svar fra Esther den 1. mars 2024
Dear AndreaThank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 – Utmerket

Suzanne

Bodde her 1 natt i februar 2024
Svar fra Esther den 28. feb. 2024
Dear Suzanne Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards, Esther

8/10 – Bra

Peter

Likte: Personale og service
Bodde her 3 netter i februar 2024
Svar fra Esther den 28. feb. 2024
Dear Peter,Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 – Utmerket

Chandra

Bodde her 3 netter i februar 2024
Svar fra Rebeca den 21. mars 2024
Dear Chandra,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 – Bra

Ethan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have visited a few leonardo hotels and this is one of our favourites. The room was nice, and the staff went to the extra mile to leave us some complimentary bits as it was a special occasion. The only down side, was our bathroom was quite small and a bit grubby - several makes on the walls, taps were dirty etc which let down the room and the price we paid but overall would come back and hope that this is rectified
Svar fra Rebeca den 28. feb. 2024
Dear Ethan,Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Rebeca

10/10 – Utmerket

Gwendolyn

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the complimentary fruit-infused water and snacks at the lobby.
Bodde her 2 netter i desember 2023
Svar fra Rebeca den 28. feb. 2024
Dear Gwendolyn,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca