Eksteriør

Anmeldelser av Cranbrook Hotel

2.5 out of 5
Cranbrook Hotel
22-24 Coventry Road, Ilford, England

Anmeldelser

6,4
Rangering på 10 − Utmerket. 120 av totalt 869 anmeldelser." "
Rangering på 8 − Bra. 257 av totalt 869 anmeldelser." "
Rangering på 6 − Grei. 218 av totalt 869 anmeldelser." "
Rangering på 4 − Dårlig. 140 av totalt 869 anmeldelser." "
Rangering på 2 − Forferdelig. 134 av totalt 869 anmeldelser." "

6,6/10

Renhold

7,0/10

Personale og service

6,4/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

5,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Frokosten and the cleaning was amazing. We had a great time.
Bodde her 4 netter i desember 2019

8/10 – Bra

Sajeela

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hottelet er grei. Man får det man betaler men at stolen var ødlagt og luktet rart. Dusjen var tett var litt for dårlig
Bodde her 2 netter i juni 2019

6/10 – Grei

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Their sister hotel: Park hotel
So, when I arrived at the hotel I got told that they did'nt have any rooms avaible, even though I had booked mine many weeks in advanced. So I got transfered to their sister hotel, Park Hotel. Which were okay. Living on the top floor only gave me some problems with the sloped in the bathroom. The whole experience was okay. Breakfast was allright, the internet was a little bit unstable, personal preference: would like to be able to controll the temprature of the water and pressure individually and more accurate. However, the price was'nt that expensive so you can't really demand too much. You get what you pay for.
Bodde her 4 netter i oktober 2017

6/10 – Grei

Pernille og Bærum

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Greit hotell for en rimelig pris
Litt slitent hotell, men veldig hyggelig personale. Enkelt å komme seg til London sentrum.

6/10 – Grei

Verifisert reisende

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand

6/10 – Grei

Thomas og Halden, Norge

Likte: Renhold og personale og service
Billig hotell i en av Londons forsteder
Her har man ikke brukt mye penger på å pusse opp de siste 20 årene. Lav standard sammenlignet med Norge, men billig, rent og hyggelig betjening. God full engelsk frokost drar opp karakterene.

6/10 – Grei

Verifisert reisende

Indisk/ pakistansk område
Hotellet ligger i det indisk/ pakistanske området Ilford i London. Ca 10-12 min gå avstand fra togstasjon. Flere bussholdeplasser i nærheten. Det går fort med toget til Stratford (hvor det store shoppingsenteret Westfield ligger, samt olympiaparken). Det går greit å reise til sentrum også, men man må bytte fra tog til underground underveis. Det er teppe på rommet, virker uhygienisk, men det er teppe på de fleste rom i London. Det er lite trykk i dusjen, man får ikke sjampo ut av håret, men lite trykk er også ganske vanlig i London. Billig hotell med minimumsstandard. Helt greit om du vil bo billig og skal shoppe i Ilford, green street eller Stratford. Ikke velg dette hotellet om du er kresen på hotellstandard, her får du kun et minimum. Hyggelig personale.

6/10 – Grei

Beate Lie

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort

2/10 – Forferdelig

Mir og Oppegård

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Elendig hotell. Oppfyller ikke 2.5 stjerne
Helt elendig hotell som oppfyller ikke 2.5 stjerne som det er oppgitt i hotels.com bookingsider. Dette er ikke stjerne hotell i det hele tatt. Dette er bed and breakfast motell. Elendig service. Elendig hotell. Det lukter mugg og gammelt. Gulv og veggene er revet opp. Badene og toalettene er ødelagt. Søppel flyter overalt.

8/10 – Bra

Simon og Norway

Likte: Renhold og romkomfort
Acceptable stay
Im all around satisfied as a customer, as i know that we get as much we pay for. For this price range i find the Cranbrook and good Hotel to stay at. Friendly staff even most of them did not speak english very good, we did anyways understand each other quite well. Nice clean rooms, good breakfast.There was two point that we would recommend the Hotel take care of. 1. The wifi was unstable all the time we where there. Seems theres was one max two routers with many hotspots on and it was constantly crashing. 2. We had to take our breakfast to our room as the hall was absolutely crowded and we had a flight to catch... That was a bit frustrating. We got good help to take our food upstairs though. All in all a good stay. 7 out of 10 for this price range.
Svar fra Jerry den 11. okt. 2014
Dear Sir/Madam Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed your stay with us at Cranbrook Hotel. Your reviews are very important for us as they help us a lot to improve the standards and comfort according to your expectations. Taking notice of your review we have installed new routers to maximise the speed and stability for the wireless internet and we are planning to extend our dinning room so that it can accommodate all our honourable guests in a busy period. We hope to see you again with us at Cranbrook Hotel. Thanks Regards, Manager BILAL JAMIL

6/10 – Grei

Kanwal

Likte: Renhold, personale og service og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget fornøyd
Vi hadde det alldeles bra på cranbrook hotel og vil bruk det igjen når vi reiser til london neste gang :) rommene var rene og fine og romslige, hotellet ligger i et fint nabolag, de ansatte ved hotellet gjør en kjenpejobb.. Hotellet ligger rundt en time fra sentrum :)

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible experience...
Nothing worked, no Internet in the rooms, I arrive and had to wait 2 hours before the gave me a room and the next day they transfered me to another hotel, thank God! The other one was much better, the park hotel, sister hotel of this one, but I do not recommend Canbrook Hotel, you are better off paying more and staying more central to London.

4/10 – Dårlig

Kai

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Den dårligste hotellopplevelsen vi har hatt!
Blide og hyggelige ansatte veier dessverre ikke opp for ett slitent hotell. Kaldt og rått (fuktig). Frokostpersonellet bare rotet med bestillingene. Værelsespiken glemte å låse døren til hotell rommet! Hvis du allikevel velger dette hotellet så la musefellene under sengene være i fred, de er der for ditt velvære :)

6/10 – Grei

Verifisert reisende

Svar fra Jerry den 2. nov. 2013
We thank you for your stay at the Cranbrook hotel and to have taken time to rate us on this site. We shall be please to welcome you at the Hotel again Kind regards Manager

8/10 – Bra

Nille og Kristiansand, Norge

Likte: Personale og service
London for en rimelig penge.
Enkelt hotel med god service, hyggelig personale. Rompris inkludert frokost.

8/10 – Bra

Mr.&Mrs. Roed

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Veldig mye for pengene!
Cranbrook Hotel ligger i et rolig, men sentralt område, med kort vei til alt. Hyggelig betjening, overkommelig romstørrelse og komfort for en weekend-tur. Vi føler vi har fått mye igjen for pengene og kommer gjerne tilbake neste gang vi besøker London. Anbefales!

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service

8/10 – Bra

Odd og Jevnaker

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell til en bra pris. Hyggelig betjening og bra frokost. Fin beliggenhet i Ilford. Ilford har det meste du trenger og akseptabel avstand til London og bra offentlig transport med buss, tog og Tbane. Anbefaler hotellet og Ilford.

10/10 – Utmerket

Sara og Tønsberg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cranbrook Hotel - billig og bra
Jeg var overasket over hvordan det så ut, jeg regnet med det kom til å ligge på nivået med prisen, som da var ganske lav; men det var en positiv overraskelse og se hvor fint det var der! Undergrunnen var litt langt unna, rundt 15 minutter å gå, men det var en togstasjon 3 minutter unna som fungerte like bra som undergrunnen. Det tok rundt 15 til 30 minutter med undergrunnen inn til byen, men det var verdt det. Frokosten var veldig fin, litt i det tidligste laget, men ellers bra. Resepsjonistene var veldig hyggelige og hjelpsomme. Hotellet ligger ved en liten gate med matbutikker, restauranter og et kjøpesenter, så det passer fint å slappe av i området etter en lang tur i byen.

4/10 – Dårlig

Teddy

Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The service was worst.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Saeed

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very good but for parking 👎
Bodde her 2 netter i april 2024
Svar fra hh den 6. apr. 2024
Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.We look forward to welcoming back to our hotel anytime you are back in the area.Kind regards,Cranbrook Hotel

2/10 – Forferdelig

Shiv Charan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
They charge 100 Pound deposit on arrival. It’s first time in my life. I stayed only one hour there and checked out.
Bodde her 1 natt i mars 2024
Svar fra g den 24. mars 2024
Dear ShivThank you for taking the time to give us your feedback on your recent stay with us Cranbrook Hotel has a policy of taking a REFUNDABLE security deposit of 100.00 as a pre authorisation on a debit or credit card from all guests on check in.The pre-authorisation is not a charge, but a temporary hold, meaning that the funds held will be released after a short period of time.Regards]Cranbrook Hotel

8/10 – Bra

Darlene

Bodde her 1 natt i februar 2024
Svar fra n den 23. mars 2024
Dear Guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.We look forward to welcoming back to our hotel anytime you are back in the area, iKind regards,Cranbrook Hotel

8/10 – Bra

Sandeep kaur

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice
Bodde her 3 netter i februar 2024
Svar fra MF den 13. feb. 2024
Dear Sandeep,Thank you very much for your review and it was with great pleasure to have you as our guest.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.We look forward to welcoming back to our hotel anytime you are back in the area.Kind regards,Cranbrook Hotel

2/10 – Forferdelig

Amber

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I would not recommend this hotel to anyone. I would have happily got a refund and found a decent hotel. The hotel was very stinky and not very clean.
Bodde her 1 natt i januar 2024
Svar fra jj den 17. jan. 2024
Dear guest, Thank you for your feedback regarding your recent experience with us. We are very sorry that the experience you had was disappointing and not the one expected. Your comments and observations are extremely helpful and have been noted for immediate attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive oneKind Regards, Cranbrook Hotel

2/10 – Forferdelig

Tim

Bodde her 2 netter i januar 2024
Svar fra sss den 13. feb. 2024
Dear TimThank you for taking the time to review our hotel.We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion, and I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind RegardsCranbrook Hotel

10/10 – Utmerket

Hajra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean
Lovely stay would definitely visit again. Clean and friendly
Bodde her 4 netter i oktober 2023
Svar fra Nicky den 23. okt. 2023
Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.Your kind words are both, motivating and so gratifying. Thank you for recommendation.We look forward to welcoming back to our hotel anytime you are back in the area, it will be our pleasure.Kind regards,Cranbrook Hotel Team

8/10 – Bra

Laraib

Bodde her 1 natt i september 2023
Svar fra Nicky den 22. okt. 2023
Dear guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We really appreciate you taking the time to post feedback.We look forward to welcoming back to our hotel anytime you are back in the area, it will be our pleasure.RegardsCranbrook Hotel Team

6/10 – Grei

Cecil

Forretningsreisende
Likte: Romkomfort
Satisfaction tainted
The room had a musty scent to it. Condition was clean and tidy. The toom was left as found. A £50 deposit was taken from me for the security of the room key. I have to wait 5 days for the money to return back into my account. This was not expressed at time of booking. I would have booked elsewhere.
Bodde her 1 natt i mai 2023
Svar fra donley den 16. mai 2023
Dear guest Thank you for taking the time to give us your feedback.We have noted your comments, but are pleased you found the accommodation clean and tidy.It is hotel policy to take a refundable security deposit on check in.RegardsThe Cranbrook Hotel Team

2/10 – Forferdelig

Robert

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As soon as you get in, it smells like a buffet.
Bodde her 1 natt i mai 2023
Svar fra ddd den 3. mai 2023
Dear Guest,Thank you for your feedback regarding your recent experience with usI am extremely sorry to hear that you did not fully enjoy your time in our hotel.At Cranbrook Hotel we take all feedback seriously and act upon it with immediately.Thank you for bringing it to our attention.Best regards,Cranbrook Hotel

6/10 – Grei

Ziynet

Reiste med en gruppe
It was good
Bodde her 1 natt i februar 2023
Svar fra Cranbrook Hotel Team den 10. apr. 2023
Dear GuestThank you for taking the time to share your feed back with us. We are delighted that you had a good stay at the Cranbrook.RegardsCranbrook Hotel Team

8/10 – Bra

Noufal Naeem

Bodde her 1 natt i januar 2023
Svar fra Cranbrook Hotel den 19. feb. 2023
Dear guest,Thank you very much for your review. It was our great pleasure to have you as our guests, and rewarding us with a solid score of 8/10.Kind regards,Cranbrook Hotel

2/10 – Forferdelig

Miss

Bodde her 1 natt i oktober 2022
Svar fra dddd den 19. apr. 2023
Dear guest,Thank you for your feedback regarding your recent experience with us.RegardsCranbrook Hotel Team

2/10 – Forferdelig

Masood

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022
Svar fra sss den 19. apr. 2023
Dear guest, Thank you for your feedback regarding your recent experience with us.RegardsCranbrook Hotel Team

2/10 – Forferdelig

Azad

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fick ett rum längst bak i byggnaden och grannarna var väldigt högljudda. Personalen på hotellet lyssnade varken på önskemål och klagomål. Frukosten var också väldigt dålig. Det fanns inte mycket att välja mellan och de fyllde på med mat bara lite åt gången. Ibland kunde det vara slut. Rekomenderar inte detta hotell!
Bodde her 3 netter i august 2022
Svar fra sss den 19. apr. 2023
Dear Guest, Thank you for your feedback. We are sorry to see that your stay with us was not up to your expectation. Let us reassure you that we take each and every feedback seriously and strive to improve. Kind RegardsCranbrook Hotel

2/10 – Forferdelig

Marco

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel da incubo
A partire dall'accoglienza, persone incompetenti e maleducate. ci hanno fatto aspettare in un "salottino" sporco e maleodorante ed infine ci hanno consegnato delle chiavi per la "camera da letto" in un edificio diverso dall'hotel. La camera era molto sporca, non aveva l'asciugacapelli e i saponi per la doccia. Eravamo due persone e ci hanno dato solo due asciugamani per cinque giorni. Quando venivano a "pulire" la camera risultava ancora più maleodorante. L'acqua era impossibile da miscelare o troppo bollente o troppo fredda e nemmeno a parlare della tenda della doccia, ricoperta di muffa. Il resto della stanza aveva suppellettili datate, rovinate e molto sporche. Non voglio ricordarmi della stomachevole moquette. Soggiorno pessimo, dimenticatevi la cauzione di 50 sterline che non tornerà mai indietro.
Bodde her 5 netter i juli 2022
Svar fra ssss den 19. apr. 2023
Dear guest,Thank you for your feedback regarding your stay with us.We are very sorry that the experience you had was disappointing and not the one expected. Your comments and observations are extremely helpful and have been noted for attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. Kind Regards, Cranbrook Hotel

8/10 – Bra

Rebecca

Bodde her 1 natt i juli 2022
Svar fra ggg den 19. apr. 2023
Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.Kind regards,Cranbrook Hotel

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I had a very good stay here. It had everything I needed. The parking is tricky as it’s very limited. On my second night I had to pay for 90 minutes on street because there was No spaces left on site. Other than that everything else was good.
Bodde her 2 netter i juli 2022
Svar fra dddd den 19. apr. 2023
Dear Guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel and that you rated your stay as excellent.Your kind words are both, motivating and so gratifying. Thank you for recommendation.Kind regards,Cranbrook Hotel

8/10 – Bra

Olukayode

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Staff attitude
Everything was fine. Except the attitude of one of the staffs, a lady from Eastern Europe, was on morning duty on 17/07/20202. She shouted at me continuously, very rude. I will put official complain to the hotel management.
Bodde her 2 netter i juli 2022
Svar fra fff den 19. apr. 2023
Dear guest,Thank you very much for your review, it was with great pleasure to have you as our guest.We really appreciate you taking the time to post feedback and that you were pleased with your stayI was very surprised to read your comments regarding the staff member please accept our apologies RegardsCranbrook Hotel

2/10 – Forferdelig

Chigozie Emmanuel

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Picture online is very misleading
Bodde her 1 natt i juli 2022
Svar fra ssss den 19. apr. 2023
Dear guest,Thank you for your feedback regarding your stay with us. We are very sorry that the experience you had was not the one expected. RegardsCranbrook Hotel

4/10 – Dårlig

Ashiq

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cranbrook Hotel
Not the greatest hotel experience. Room was very old, and worst was noisy guests wandering outside. Door didn’t feel secure. Didn’t even bother with breakfast!
Bodde her 1 natt i juli 2022
Svar fra ddd den 19. apr. 2023
Dear Guest, Thank you for your feedback. We are sorry to see that your stay with us was not up to your expectation. Let us reassure you that we take each and every feedback seriously and strive to improve. The hotel is under going refurbishment Kind RegardsCranbrook Hotel

2/10 – Forferdelig

Javed

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I don’t like anything you are charging double on arrival £50 security and dint refund until now . Staff is horrible rude and no soap or shampoo provided very bad experience I will never recommend
Bodde her 1 natt i juni 2022
Svar fra hhh den 19. apr. 2023
Dear Guest,Thank you for your feedback regarding your experience with us.The 50 security deposit is taken as a refundable pre authorisation on your card and releases back to you depending on the policy of .your bankI am extremely sorry to hear that you did not fully enjoy your time in our hotel.At Cranbrook Hotel we take all feedback seriously and act upon this with immediate effect.RegardsCranbrook Hotel

6/10 – Grei

PEDRO

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2022
Svar fra gg den 19. apr. 2023
Dear Guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.Kind regards,Cranbrook Hotel

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Déçu
Lors de notre arrivée, la chambre n'était pas encore prête, nous avons attendu 1h avant dy entrer. En arrivant dans la chambre, l'aspirateur n'avait pas été fait, les toilettes etaient dans un état lamentable, de la poussière sur les meubles. Nous avons contacté le room service qui a fait le nécessaire. En plus d'être un hôtel pour les clients, je pense que c'est aussi un hotel social... En rentrant un soir, nous avons senti une forte odeur de canabis... ce qui est dramatique surtout lorsque que vous avez des enfants. Je ne suis pas sur de vouloir repartir dans cet hôtel une prochaine fois. En revanche, le personnel est agreable, chaleureux et soucieux se bien fait. Un gros travail doit être fait sur la propreté dans cet hôtel.
Bodde her 3 netter i mai 2022
Svar fra sss den 19. apr. 2023
Dear guestThank you for taking the time to review our hotel.We are really sorry to hear that you encountered many issues during your stay with us.We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion.Thank youKind RegardsCranbrook Hotel

6/10 – Grei

David

Forretningsreisende
This is a busy hotel mainly for tradespeople who are working in London. You will be expected to pay a £100 deposit on check-in which is only returned to your bank account 3 or 4 days after you have left the hotel.
Bodde her 1 natt i mai 2022
Svar fra fff den 19. apr. 2023
Dear guest,Thank you very much for your review, it was with great pleasure to have you as our guests.We really appreciate you taking the time to post feedback.Kind regards,Cranbrook Hotel

8/10 – Bra

NADEGE SABAH OUKSEL

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Toujours souriant et disponible
Bodde her 4 netter i april 2022
Svar fra hhh den 19. apr. 2023
Dear Guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We were delighted to learn you had a pleasant stay at Cranbrook Hotel.Your kind words are both, motivating and so gratifying. TKind regards,Cranbrook Hotel

4/10 – Dårlig

sasikaran

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I only liked the food and Service of the kitchen department,room service also not that bad but condition of the property is poor .night lamp electric circuit is fully opened no cover at all, even kids can reach it easily. Throughout my stay I covered the circuit with plastic bags to prevent my kids from touching it.Steps are weak , mouldy and cigarette smells everywhere.never book it again. Not worth it for the money!
Bodde her 20 netter i mars 2022
Svar fra dddd den 19. apr. 2023
Dear Guest,Thank you for your feedback regarding your stay with us. We are very sorry that the experience you had was disappointing and not the one expected. Your comments and observations are extremely helpful and have been noted for our attention. I can only assure you that comments of this nature are not representative of our usually excellent levels of customer care and guest feedback. Kind Regards, Cranbrook Hotel

6/10 – Grei

Godfrey

Bodde her 1 natt i februar 2022
Svar fra fgg den 19. apr. 2023
Dear guest,Thank you very much for your review and it was with great pleasure to have you as our guests.We really appreciate you taking the time to post feedback.RegardsCranbrook Hotel Team