Eksteriør

Anmeldelser av Lismore Gateway Motel

4.5 out of 5
Lismore Gateway Motel
99 Ballina Road, Lismore, NSW

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 184 av totalt 304 anmeldelser." "
Rangering på 8 − Bra. 100 av totalt 304 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 304 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 304 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 304 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Craig

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2022

8/10 – Bra

Mike

Bodde her 1 natt i februar 2022

8/10 – Bra

Amanda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and close to everything.
Well situated near cafes,shops,services and hospitals. Comfortable and easy lift access. Lovely gardens and pool.
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Hillary

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly and Comfortable
Overnight trip for work.
Bodde her 1 natt i januar 2022
Svar fra Sandi den 27. jan. 2022
Thank you for your review Hillary! Hope to see you again in future. LGM

10/10 – Utmerket

Aaron

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at the Lismore Gateway Motel was highly enjoyable. The staff were so accommodating and friendly and truly went out of their way to provide exceptional service. The rooms and grounds are kept to the highest standard of cleanliness. I highly recommend this motel to anyone who is looking for somewhere to stay in Lismore.
Bodde her 4 netter i januar 2022
Svar fra Sandi den 18. jan. 2022
Thank you for your lovely review Aaron :) We appreciate your support. Hope to see you again. LGM

10/10 – Utmerket

Esther

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful people
Bodde her 3 netter i januar 2022
Svar fra Sandi den 18. jan. 2022
Thank you Esther, we value your support & hope to see you again in future :) LGM

10/10 – Utmerket

Mona

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We visited Lismore Gateway Motel during the Covid 19 Pandemic at a time when the travel restrictions had just been lifted. This caused a surge in the numbers of people travelling and we were lucky to get a booking. The pandemic had caused staff shortages across the hospitality industry and Lismore Gateway Motel was also dealing with this problem. Brad and his team were very professional in the way they dealt with problems arising from this situation. They worked hard to ensure that their guests were comfortable and satisfied with their stay and the services provided by the motel. We have family in Lismore and will be staying at Lismore Gateway Motel on all our future visits.
Bodde her 3 netter i desember 2021

10/10 – Utmerket

Rajeev

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very centrally located
Bodde her 2 netter i desember 2021

8/10 – Bra

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2021

10/10 – Utmerket

Angus

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This motel is centrally located near cafes and restaurants. The rooms are modern and tastefully decorated. The staff are friendly and helpful.
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, convenient location and super clean and comfortable.
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness
Bodde her 7 netter i juni 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness, quality of accommodation, excellent breakfast and service.
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2021

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Another expensive $160 per night motel in a country town! Recently built and in very good order! Swimming pool that I did not use! Nothing in the fridge apart from the milk! Difficult to get a beet but Dan Murphy is just up the road. Restaurant was not open ? COVID 19 stuff! Overall very good but the shower is better in the Bounty! And the food is great in the Bounty restaurant!
Bodde her 4 netter i april 2021
Svar fra LGM Manager den 12. apr. 2021
Hi Anonymous, Thanks for taking the time to provide us with your feedback- we take great pride in providing our guests with the best experience and your feedback is imperative to this process! Our room fridges come standard with milk for tea and coffee and bottled water. I'm sorry the complimentary water was not present in your fridge, I will follow this up with our housekeeping team. Yes, our restaurant has been closed for an entire year. Initially due to covid restrictions, but we have been trying to find a chef since July 2020 with no success. There is an extremely high shortage of chef's in the Northern Rivers...but, we have finally secured one to start next week! Thank goodness!! He comes to us with a wealth of knowledge and will fit into our team perfectly! It will mean the restaurant will be open 4 nights a week and you will certainly not have an issue getting a beer! In regards to the showers...we are half way through replacing all of them throughout the entire motel. The room you were in must have been in the half that have not been replaced yet, so I am sorry you were not satisified with the one in your room. If you could provide your name or room number to me, I can get it rectified ASAP. I agree, the food at The Bounty is great, but now that our extremely difficult year is (hopefully) over and we are finally able to re-open our restaurant- our guests can enjoy dining here or in our beautiful gardens now also. Thanks again for your feedback.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2021

10/10 – Utmerket

RICHARD

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2021
Svar fra LGM Manager den 12. apr. 2021
Hi Richard, Thanks so much for taking the time to provide your 10 out of 10 review! we take great pride in providing a fantastic experience to each and every guest, so are pleased you enjoyed your stay here. See you next time you are in Lismore!

10/10 – Utmerket

gavin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2021
Svar fra LGM Manager den 16. feb. 2021
Thank you for your review Gavin :) Lismore Gateway Motel

10/10 – Utmerket

Christelle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2021
Svar fra LGM Manager den 16. feb. 2021
Thank you for your review Christelle :)

10/10 – Utmerket

Dariush

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very spacious and clean room.
Excellent hotel. Very clean and spacious room. A very nice surprise. Good location. Much better than expected. 5 star quality.
Bodde her 2 netter i desember 2020
Svar fra LGM Manager den 5. jan. 2021
Hi Dariush, Thankyou for your positive feedback. We hope to see you again.

10/10 – Utmerket

Tracey

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Modern and comfortable
Very comfortable and quiet even though the motel is on the main road. The rooms with the balcony that look over the pool are very spacious. The balcony gives you privacy from the other guests so makes a nice place to eat a take away meal.
Bodde her 3 netter i oktober 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the Gateway because it is modern, clean and the beds are comfortable. It is also close to good places to eat.
Bodde her 2 netter i september 2020
Svar fra LGM Manager den 16. sep. 2020
Thanks for your feedback! See you next time you are in the area!

10/10 – Utmerket

Steve og Newcastle

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Went for business and clean friendly staff and fantastic meals
Bodde her 2 netter i mars 2020
Svar fra Motel Manager den 4. apr. 2020
Hi Steve, thanks so much for your wonderful review! We take great pride in delivering fantastic service to our guests every time they stay with us!

8/10 – Bra

Joanna

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good size room
Comfortable and big room
Bodde her 1 natt i januar 2020
Svar fra Motel Manager den 4. apr. 2020
Hi Joanna, Thanks for your lovely review. Yes, our rooms are very spacious! See you next time you are in Lismore!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean property in really good condition. Great staff!
Bodde her 1 natt i januar 2020
Svar fra Motel Manager den 4. apr. 2020
Hi anonymous, Thanks so much for your perfect review! See you next time you are in town!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay . Great staff nice pool. BUT . One reason for staying was the restaurant but it wasn't open at night while we were there . Its not open every day for breakfasts . We had breakfast and it was great food . Restaurant needs to be open every day for breakfast and dinner .
Bodde her 3 netter i desember 2019
Svar fra Motel Manager den 4. apr. 2020
Hi there, We are so glad you enjoyed your stay! We are sorry the restaurant wasn't open while you were here. We did start opening it for breakfast everyday in January and 6 nights for dinner (closed Sunday night). Hopefully that will continue when social distancing is over! See you next time you are in town.

10/10 – Utmerket

Peter

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019
Svar fra Motel Manager den 4. apr. 2020
Thanks for your perfect review!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2019
Svar fra Motel Manager den 4. apr. 2020
Thanks for your perfect score!

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The friendly staff and management looked after us as a group and took care of any special requests .... just great
Bodde her 2 netter i november 2019
Svar fra Motel Manager den 4. apr. 2020
Hi there, Thanks for your perfect review! We take great pride in looking after all of our guests- especially groups! Glad you enjoyed your stay with us! See you next time you are in town.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2019
Svar fra Motel Manager den 4. apr. 2020
Thanks for your perfect score!

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Complete lack of customer service skills at check in, and my earlier request by messaging the hotel to join two single beds together was completely ignored and a poor excuse from front office staff member. Very disappointed.
Bodde her 1 natt i oktober 2019
Svar fra Motel Manager den 1. nov. 2019
Hi there, Thank you for you feedback and I'm sorry to hear that you were disappointed with your stay. Unfortunately due to availability, all of our standard King Rooms were already sold which is why you had to book a twin room. With the very limited notice given, your request was unable to be filled due to staff being tied up checking in other guests. I'm sorry that you felt it was not dealt with correctly and I will raise the issue with the relevant staff. Thanks again for the feedback,

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bed was comfotable. The motel is in a central position.
Bodde her 2 netter i oktober 2019
Svar fra Motel Manager den 1. nov. 2019
Thank you for your review! We are glad you enjoyed your bed.

8/10 – Bra

Verifisert reisende

Likte: Renhold
Bodde her 5 netter i september 2019
Svar fra Motel Manager den 1. nov. 2019
Thanks for taking the time to give us a rating.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and good value ... Good location and easy parking
Bodde her 1 natt i oktober 2019
Svar fra Motel Manager den 1. nov. 2019
Thanks for taking the time to review us, we take great pride in providing spotless rooms to our guests. See you next time!

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved eveything about the room and motel and also loved the bed was so comfy and pillows were so soft really nice and it was very clean thumbs up to the whole team and thank u for the early check in will go back for sure
Bodde her 1 natt i august 2019
Svar fra Motel Manager den 4. apr. 2020
Hi there, Thanks so much for your perfect score! I'll be sure to pass on your feedback to the whole team!

6/10 – Grei

Lyle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unfair
Happy with all the workers, food and bar staff. On departure I received an unusual email about their bank details changing. I dropped back in to check what this has to do with me as they had my cc details to make final charges. The lady at the counter was explaining it to me when an older gentleman interjected uninvited and was as rude as ever, smug and sarcastic. After this I have made the decision to never return to this place again. Unfair to the rest of their team as they were excellent. I will make regular visits to the area, around 30 nights a year and will be looking else where.
Bodde her 3 netter i juli 2019
Svar fra Motel Manager den 4. apr. 2020
Hi Lyle, Thanks for taking the time to give us some feedback and I'm sorry for the treatment you received. The staff member no longer works here and we have a new management team! If you give us another chance (when social distancing is over of course)- I'm certain you wont be disappointed!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019
Svar fra Lismore Gateway Motel den 24. juli 2019
Hi there, thanks for your great review!

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our overall experience was excellent, the room and motel very clean and tidy. The room was very quiet and spacious.
Bodde her 5 netter i juli 2019
Svar fra Lismore Gateway Motel den 24. juli 2019
We are so glad you enjoyed your stay! See you next time you are in town!

10/10 – Utmerket

Adam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019
Svar fra Lismore Gateway Motel den 24. juli 2019
Hi Adam, Thanks for your great score! See you next time you are in Lismore.

8/10 – Bra

Lance

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Next door to barking dogs that bark all night long and early mornings!
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Gary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolute great hotel.
Bodde her 1 natt i juni 2019
Svar fra Manager den 27. juni 2019
Thanks Gary.

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i juni 2019
Svar fra Manager den 27. juni 2019
Thank you.

8/10 – Bra

Matt

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Solid Motel
Solid motel and good facilities - needs a better clean through out the bathrooms
Bodde her 1 natt i juni 2019
Svar fra Manager den 27. juni 2019
Thank you for your comments. We will take them on board.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Lovley venue for a rest.
The Lismore Gateway was clean and neat with a very engaging staff; close to anything you might wish to see in the area.
Bodde her 1 natt i juni 2019
Svar fra Manager den 27. juni 2019
Thank you for your positive comments.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
We stayed for 3 nights. Cleaning was pulling up the beds not even making them properly or picking up pillows off the floor. No vacuuming of the room or bathroom. No wiping of the benches. Extremely disappointed.
Bodde her 3 netter i mai 2019
Svar fra Manager den 9. juni 2019
Thank you for your comments. We certainly will take on board your comments and improve the servicing of rooms.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2019
Svar fra Manager den 9. juni 2019
Thank you for a great review score.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Went to Lismore for a sporting event held Southern Cross uni.. Gateway compared to other people’s accom photo was total luxury... Gateway is great location to everything around Lismore, we walked 3 min to Lismore Workers club - great feed & kids (10-12yrs )loved the play room, 5min to town centre... Despite being on main road, glass doors are sound proof so heard absolutely nothing.. We had a king room #6 with balcony over the pool & would gladly stay there again.
Bodde her 4 netter i mai 2019
Svar fra Manager den 9. juni 2019
Thank you for such a positive response. Appreciated by all.