Eksteriør

Anmeldelser av InterContinental Lisbon, an IHG Hotel

5 out of 5
InterContinental Lisbon, an IHG Hotel
Rua Castilho, 149, Lisbon

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 656 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 254 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 54 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 1001 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Gunnar Anved

Likte: Renhold og personale og service
Bodde her 4 netter i mai 2023
Svar fra Rita Lopo - Director of Guest Experience den 22. aug. 2023
Dear Gunnar Anved, Thank you for taking the time to share your feedback about your recent stay at InterContinental Lisbon. We appreciate your input and are glad to hear that you enjoyed our central location. We are continuously working to enhance our guest experience, and your comments are invaluable in helping us improve. We're sorry to learn that certain aspects did not meet your expectations, and we apologize for any inconvenience you may have experienced. Your feedback regarding the condition of the hotel and the absence of a pool will be taken into consideration as we plan for future enhancements. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Thank you for choosing to stay with us.Sincerely,Rita Lopo - Director of Guest Experience

10/10 – Utmerket

Azin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location
Good location, comfortable bed, clean room, good breakfast
Bodde her 2 netter i mai 2019

8/10 – Bra

Bernt H

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell
Veldig ok hotell
Bodde her 4 netter i august 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell sentralt i Lisboa
Bodde her 2 netter i juli 2018

10/10 – Utmerket

Lena

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Line

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2017

10/10 – Utmerket

Kjell

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellkomfort på sitt beste
Meget bra hotell

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Getting spoiled in Lisbon
Great service from staff, always helpful and accommodating. Good rooms with comfortable beds. The hotel is centrally located in Lisbon with nearby access to all neccessary trasport means. Good for business trips and holidays. 20 min to airport.

10/10 – Utmerket

Maurice

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. Great location.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Thomas og Clearwater

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Room and hallway smelled of sewer gas Concierge was snotty and dismissive when we asked about suggestions for seafood restaurant.
Bodde her 1 natt i april 2024
Svar fra Rita Lopo den 9. apr. 2024
Dear Thomas, Thank you so much for your comments regarding your most recent stay with us. We are deeply sorry for the unpleasant experiences you encountered during your stay. Rest assured, we are actively addressing your feedback and are committed to providing prompt solutions. We apologize for any shortcomings in the service provided by our team and will ensure that all staff members. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future.Sincerely, Rita LopoDirector of Guest Experience

8/10 – Bra

YenPun og LonTan, Taoyuan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bath towels need to be replaced or, at least, whitened.
Bodde her 2 netter i mars 2024
Svar fra Rita Lopo den 2. apr. 2024
Dear YenPun, Thank you for taking the time to share your experience with our hotel and for your feedback regarding the bath towels. We apologize for any inconvenience caused and will promptly address this matter. Your input is invaluable as we strive to enhance our guests' experience.We hope to welcome you back soon for an improved stay.Sincerely, Rita LopoDirector of Guest Experience

8/10 – Bra

Mauricio og Sao Paulo

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location and fair price
Bodde her 1 natt i mars 2024
Svar fra Rita Lopo den 2. apr. 2024
Dear Mauricio, We are delighted to hear that you found our hotel to be in a good location and offered fair pricing. We strive to provide our guests with an exceptional experience that combines convenience with value. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Rita LopoDirector of Guest Experience

6/10 – Grei

tarshia

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Rita Lopo den 2. apr. 2024
Dear Tarshia, We sincerely appreciate you taking the time to share your feedback of your most recent stay at InterContinental Lisbon. We strive to exceed the expectations of all our guests, and we regret to learn that your recent experience fell short of that standard. Your comments are invaluable to us as they provide insights into areas where we can improve. We hope to have the opportunity to welcome you back in the future and demonstrate the high level of service we are known for. Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

Priya og Foothill RANCH

Reiste med familie
Stayed for 5 nights at this property in March. Very centrally located, walking distance to downtown area. Park nearby. Excellent condition, staff were very helpful and friendly. Pedro, the manager at the restaurant onsite was one of the friendliest and helpful staff we have seen! He gave us suggestions for things to do, stories about Lisbon and surrounding areas, best pastries etc. The only reason for a 4 star for cleanliness is because we found some trash left on the room floors even after the cleaning crew had finished their rounds. Would surely recommend!
Bodde her 5 netter i mars 2024
Svar fra Rita Lopo den 27. mars 2024
Dear Priya, Thank you for choosing to stay with us and for sharing your experience. We are pleased to hear that you enjoyed our central location, excellent condition, and helpful staff, especially Pedro from our restaurant. Your feedback regarding cleanliness is noted, and we apologize for any inconvenience caused. We appreciate your recommendation and hope to have the opportunity to welcome you back soon.Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

Glenn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property, good location. The staff was very friendly and helpful.
Bodde her 2 netter i mars 2024
Svar fra Rita Lopo den 19. mars 2024
Dear Glenn, Thank you for taking the time to share your experience with us at InterContinental Lisbon. We are delighted to hear that you enjoyed our property and found our location convenient. Our team takes always strives in providing friendly and helpful service to all our guests.We appreciate your kind comments and look forward to welcoming you back for another memorable stay.Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

Gustavo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great views of the city. Room was surprisingly large. The pull out bed for our daughter had a normal mattress and was very comfortable. Service staff was great.
Bodde her 2 netter i mars 2024
Svar fra Rita Lopo den 19. mars 2024
Dear Gustavo, Thank you for taking the time to share your experience with us at InterContinental Lisbon. We are delighted to hear that you enjoyed the views of the city from your room and found it spacious. Providing comfortable accommodations for families is one of our top priorities, and we are pleased to know that you enjoyed our pull-out bed for your daughter.Thank you so much for your kind words regarding the service of our staff.We look forward to welcoming you back for another memorable stay in the near futureSincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

Michael

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Brad

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A really nice Intercontinental hotel in a great location.
Bodde her 3 netter i mars 2024
Svar fra Rita Lopo den 14. mars 2024
Dear Brad, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our Intercontinental hotel and found our location to be excellent. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

Abdallah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Rita Lopo den 14. mars 2024
Dear Abdallah, We are truly grateful for your outstanding rating and the time you took to share your experience with us. Providing exceptional service and ensuring our guests feel genuinely valued is our goal. We are committed to maintaining the high standards that earned us your praise and eagerly anticipate the opportunity to welcome you back for another memorable stay.Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

daysiane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel with excellent employees! Pedro and Margarida from the Akla restaurant was absolutely amazing to us, also Vanda the hostess from the breakfast Buffett. They were so friendly and caring. Hotel is very clean, food very good. We will definitely be back!
Bodde her 7 netter i februar 2024

10/10 – Utmerket

Temanuia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024

10/10 – Utmerket

Abraham

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I strongly recommend this hotel for your stay in Lisboa. The location is nice , close to the city center but not in the middle of it. Walkable . And the best, the staff at concierge, reception, doors ... excellent.
Bodde her 3 netter i februar 2024
Svar fra Rita Lopo den 19. feb. 2024
Dear Abraham, Thank you very much for your kind review! We are thrilled to hear that you had such a wonderful experience during your stay at InterContinental Lisbon. It's fantastic to know that you found our location to be ideal, offering proximity to the city center while maintaining a peaceful ambiance. Our team takes great pride in providing exceptional service, and it's wonderful to hear that our concierge, reception, and door staff made a positive impression on you. We truly appreciate your recommendation and hope to welcome you back in the near future.Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024
Svar fra Rita Lopo den 19. feb. 2024
Dear Steven, Thank you for taking the time to share your feedback! We are thrilled to hear that you had such a wonderful experience during your stay with us. Delivering exceptional service and ensuring our guests' satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back in the near future.Sincerely, Rita LopoDirector of Guest Experience

8/10 – Bra

Mathieu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel friendly staff good breakfast
Bodde her 2 netter i februar 2024
Svar fra Rita Lopo den 19. feb. 2024
Dear Mathieu, Thank you very much for taking the time to share your feedback of your most recent stay at InterContinental Lisbon. We are delighted to hear that you enjoyed your stay, in particular our breakfast and staff. Providing exceptional service is our top priority, and we are thrilled that you had a positive experience with us. We look forward to welcoming you back for another memorable stay in the future. Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

Kenneth og Lafayette

Likte: Overnattingsstedets bygg og tilstand
Great room, great staff, valet parking free, walkable to tourist areas, nice quiet park area nearby. Near to airport. Great place to stay while in Lisboa.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Lisa Farber

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 10 netter i januar 2024

10/10 – Utmerket

SRIKALA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the Intercontinental were fantastic! Very professional, helpful and go out of their way to help you!
Bodde her 5 netter i januar 2024

10/10 – Utmerket

celia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dining in the hotel. It was very clean and all the staff was very accommodating.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Joan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Ramyanshu

Bodde her 2 netter i januar 2024

8/10 – Bra

isaac

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024

10/10 – Utmerket

eliane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Christiane

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023

10/10 – Utmerket

ARIEL

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to enjoy Lisboa
Bodde her 4 netter i desember 2023
Svar fra Rita Lopo den 5. jan. 2024
Dear ARIEL, Thank you for taking the time to share your feedback about your most recent stay at InterContinental Lisbon. We are delighted to hear that you found our hotel to be a great place to enjoy Lisboa. Our team is thrilled to hear that we were able to to provide a memorable experience. We appreciate your kind words and hope to have the pleasure of welcoming you back. Sincerely, Rita LopoDirector of Guest Experience

10/10 – Utmerket

JULIAN ENRIQUE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ana M

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel. One of the Best
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Ya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Marla sibeli

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Benjamin

Bodde her 1 natt i desember 2023

10/10 – Utmerket

YADYRA

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen hotel, excelente servicio, buenos restaurantes, un poco lejos el transporte pero igual ubicado en una zona muy tranquila y agradable. Nos encanto
Bodde her 3 netter i november 2023

10/10 – Utmerket

Silvio

Bodde her 1 natt i november 2023

10/10 – Utmerket

Lisa

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is friendly and personable. Also everyone is very helpful. Facilities are beautiful and very easy walking distance to downtown. Portugal is know for it hills, but the walk to downtown was not bad at all and that is from someone who is a senior who is not the most fit person in the world
Bodde her 2 netter i november 2023

10/10 – Utmerket

jessica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

10/10 – Utmerket

Said

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was great as well as the service.
Bodde her 7 netter i november 2023
Svar fra Rita Lopo den 16. nov. 2023
Dear Said, Thank you for taking the time to share your feedback regarding your most recent stay at InterContinental Lisbon. We are delighted to hear that you found our location to be great and that you were pleased with the level of service provided by our team. Ensuring a convenient and enjoyable experience for our guests is our top priority. Your kind comments are truly appreciated and will be shared with our dedicated staff. We look forward to welcoming you again in the future. Sincerely, Rita LopoDirector of Guest ExperienceInterContinental Lisbon

10/10 – Utmerket

Kirk

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel in a good location with very good breakfast.
Bodde her 2 netter i november 2023
Svar fra Daniela Morais den 11. nov. 2023
Dear Kirk,Thank you for taking your time to share your experience at InterContinental Lisbon.Your commendation regarding the location and breakfast buffet is a ringing endorsement of our day to day efforts and we are very grateful for this recognition. My team and I look forward to welcoming you back for another amazing experience.Kind regards,Daniela MoraisGuest Relations

10/10 – Utmerket

Camille

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo excelente
Bodde her 1 natt i november 2023

10/10 – Utmerket

joseph og Jacksonville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bathrooms need some attention. There was some slight mold on the shower and floor tiles. The staff, breakfast and restaurant were all awesome. Room was serviced twice daily and multiple transportation choices available at the main entrance. Would definitely stay there whenever in Lisbon.
Bodde her 3 netter i oktober 2023
Svar fra Rita Lopo den 4. nov. 2023
Dear joseph, Thank you for choosing InterContinental Lisbon on your most recent stay with us and for your valuable feedback. We appreciate your comments regarding the bathrooms and apologize for any inconvenience caused. Our team is addressing the issues mentioned. We are delighted to hear that you enjoyed our staff, breakfast, and restaurant services, as well as the frequent room servicing and transportation options. We look forward to welcoming you back on your next visit to Lisbon.Sincerely, Rita Lopo Director of Guest Experience

10/10 – Utmerket

Sam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Except for the service at the restaurant,everything else was very good.
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, staff was very friendly and professional, valet parking service was good, our room was very comfortable.
Bodde her 1 natt i oktober 2023
Svar fra Rita Lopo den 26. okt. 2023
Dear Monica, Thank you for taking the time to share your experience at InterContinental hotel. We are delighted to hear that you enjoyed the friendliness and professionalism of our staff. Providing excellent service and ensuring our guests have a memorable stay is our top priority, and we are pleased to know that we met your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future.Sincerely, Rita LopoDirector of Guest ExperienceInterContinental Lisbon