Dear Ammar,Thank you for taking the moment to share your feedback regarding your recent stay at MGM Grand. We deeply regret the misunderstanding concerning the food and beverage voucher, which led to these unfortunate circumstances. Please know that the vouchers can be utilized directly with any participating venues and is separate from our food and beverage credit. We value your feedback, and we sincerely apologize for any inconvenience you may have experienced.

Roland,Hartelijk dank dat u de tijd heeft genomen om uw feedback over uw recente verblijf in MGM Grand met ons te delen. Het spijt ons te horen dat uw ervaring niet aan uw verwachtingen heeft voldaan. Wij houden rekening met alle opmerkingen en streven ernaar onze dienstverlening voortdurend te verbeteren. Uw zorgen over de kosten van de koelkast, de waterkosten en het ontbreken van voorzieningen op de kamer zijn genoteerd en ter beoordeling doorgestuurd naar ons management. Wij verontschuldigen ons voor het eventuele ongemak en stellen uw geduld op prijs. Bedankt dat u ons de kans geeft deze problemen aan te pakken.

Dear Gabriela J,Thank you for taking the time to share your feedback regarding your recent stay at MGM Grand. We are saddened to hear about the issues you encountered. It is concerning that our housekeeping services did not live up to your expectations and this is certainly not reflective of our usual high standards. We apologize for the garbage and stains you found. In addition, we understand your frustration concerning the challenges faced in the parking garage. Please know that we are diligently working on improving this system. We would like to thank you for your patience and understanding in this matter. Your feedback will be used to make essential improvements and we would like to assure you that we are committed to providing the quality services our guests expect. Once again, our sincerest apologies for any inconvenience caused.

Dear Scott,Thank you for taking the time to share your feedback regarding your recent stay at MGM Grand. We're truly sorry to hear that your experience did not align with your expectations this time around. We understand your concerns about the property, and we appreciate your bringing this to our attention. Your feedback will surely be shared with the relevant departments for review. We also regret that you found our pricing overpriced and the hotel crowded, and we're sorry to learn that you won't be choosing us for your future stays. However, we would appreciate another chance to prove ourselves to you, should your future travel plans change.Once again, thank you for bringing your concerns to our attention. We value your feedback and will strive to make the necessary improvements.

Dear Cari A,We truly appreciate you taking the time to share your feedback in relation to your recent stay at MGM Grand. It is deeply disheartening to hear about the difficulties you encountered during your visit. Management always takes such issues seriously, and we assure you that each point you raised has been noted and communicated to the relevant departments for review and action. We sincerely hope you will give us the opportunity to restore your faith in our property in the future. Thank you again for your feedback.