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Anmeldelser av Horseshoe Las Vegas

4 out of 5
Horseshoe Las Vegas
3645 Las Vegas Blvd S, Las Vegas, NV

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 4800 av totalt 12020 anmeldelser." "
Rangering på 8 − Bra. 3427 av totalt 12020 anmeldelser." "
Rangering på 6 − Grei. 1832 av totalt 12020 anmeldelser." "
Rangering på 4 − Dårlig. 1061 av totalt 12020 anmeldelser." "
Rangering på 2 − Forferdelig. 900 av totalt 12020 anmeldelser." "

8,0/10

Renhold

7,8/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Malin

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty rooms and bad service!
Incredibly bad service at check-in. Few staff and long queues to check in. The first room was incredibly dirty, loose nails by the bed and soda corks on the floor. Dusty and disgusting. Dirty carpets on the floors and dirty bathroom. Complained about the room and showed them a picture but only got a sour face back. Got a new room, but not with a regret. Just the card roughly thrown back. Was supposed to keep a suitcase, was sent out of the hotel to find someone outside. Was also met there by a grumpy employee. Was told to put ourselves in place to wait for people. Expensive stay to have such a low standard as this. Not recommended, until it is possibly renovated and the employees should be better service minded!!
Bodde her 6 netter i september 2022

8/10 – Bra

Gunnar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2021

8/10 – Bra

Jeffrey M

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place and location. I see construction so some amenities weren’t available like the pool.
Bodde her 5 netter i april 2024
Svar fra John den 18. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Gloria

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Room was quiet and functional but charged for every little thing unlike other hotels in other tourist areas. The cabinets in the bathroom and trim needed to be repainted.
Bodde her 3 netter i april 2024
Svar fra John den 18. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Cheyenne

Reiste med partner, Reiste med en gruppe
Likte ikke: Renhold og personale og service
Everything was okay for the price.
Bodde her 3 netter i april 2024
Svar fra John den 18. apr. 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 – Dårlig

Boris

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The staff is horrible
Bodde her 5 netter i april 2024
Svar fra John den 18. apr. 2024
Hello Boris, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Utmerket

Ryan Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located in the center of the strip, no rental car or Uber needed. Bummed their was an arcade that replaced the sports book.
Bodde her 3 netter i april 2024
Svar fra John den 18. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

JAMES

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is fine except for smokey smell on the Casino floor
Bodde her 3 netter i april 2024
Svar fra Dan den 17. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

KONSTANTINOS

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is in a great spot. Other than that our stay was fine.
Bodde her 2 netter i april 2024
Svar fra ALM den 17. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
To much walking.
Bodde her 6 netter i april 2024
Svar fra Latrice den 17. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 – Bra

Martha Rocio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Está en un lugar excelente, los cuartos están normal, limpios y cumplen su función.
Bodde her 3 netter i april 2024
Svar fra Latrice den 17. apr. 2024
Hola, me gustaría agradecerle por tomarse el tiempo para brindar comentarios sobre la experiencia que tuvo durante su estadía. ¡Nos alegra saber que disfrutó de su estadía con nosotros! La satisfacción de los huéspedes es nuestra prioridad número uno. ¡Esperamos darle la bienvenida nuevamente en su próxima visita!

10/10 – Utmerket

Alighah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed this place it was near everything!
Bodde her 1 natt i februar 2024
Svar fra Michelle den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Braden

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Good neutral spot, close to everything.
Bodde her 4 netter i april 2024
Svar fra Latrice den 16. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Jesús Enrique

Reiste med partner, Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
como areas are no good,
Bodde her 1 natt i april 2024
Svar fra Latrice den 16. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Johnson

Bodde her 4 netter i april 2024
Svar fra Latrice den 17. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 – Utmerket

Casey

Reiste med familie
Likte: Personale og service
Great Location!!
Bodde her 3 netter i april 2024
Svar fra Dan den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Ana Cristina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel except the pool wasn’t working
Bodde her 3 netter i april 2024
Svar fra Latrice den 16. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Marisol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
loved my stay here! the hotel/casino is very nice and calm compared to others, plus there are a lot of food places just a few minutes away. Not to mention there is a brand new arcade area, the real bodies exhibition and other shops inside the hotel! will stay here again for sure :)
Bodde her 4 netter i januar 2024
Svar fra ALM den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Brian Wai Yan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is pretty good, the upgrade room is clean. If they can provide some water, it would be perfect!
Bodde her 4 netter i april 2024
Svar fra John den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

Richard

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not accommodating, unfriendly, did not get the room I booked
Bodde her 1 natt i januar 2024
Svar fra John den 16. apr. 2024
Hello Richard, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Kimberly den 18. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Bianka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Michelle den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

angel h

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Michelle den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Bra

Gerardo

Likte: Renhold
Bodde her 3 netter i april 2024
Svar fra Latrice den 16. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Donna

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent! The rooms are large, we were in resort tower. Many dining options. We liked Bobby burgers. Guy Fieris flavortown. And cafe americana. The Paris casino is attached so these restaurants were connected . I'd stay here again.
Bodde her 6 netter i april 2024
Svar fra Latrice den 15. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Dårlig

Poonam

Likte ikke: Overnattingsstedets bygg og tilstand
Very dirty place . Room they give me have a smell of cigarettes. When I told them that they can change my room but they start fussing about changing my room
Bodde her 3 netter i april 2024
Svar fra Latrice den 15. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 – Utmerket

tres

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
pretty good, friendly staff.
Bodde her 1 natt i april 2024
Svar fra Latrice den 16. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Grace

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was very well located. Very clean. Check in was easy. Very economical considering everything. I would stay again
Bodde her 1 natt i april 2024
Svar fra John den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Garrett

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra John den 16. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Marlon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
amazing experience
Bodde her 3 netter i april 2024
Svar fra Michelle den 15. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

William

Likte: Renhold
Bodde her 5 netter i april 2024
Svar fra Latrice den 15. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Krisinda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the Horseshoe, as everything was walkable and I loved the plaza out side of Giordano's. Pick up and drop off was easy. I would recommend and stay again
Bodde her 4 netter i april 2024
Svar fra Latrice den 14. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Fernanda

Reiste med familie
Likte: Personale og service
Did not like the fact that it is advertising it has a pool but it doesn't have a pool that is open. They tell you when you get there that in order to use a pool you have to go to the Paris Hotel. The pool at the Paris is overcrowded with no chairs available for people to sit at. We tried several times during our stay to go but could not get chairs. How is this fair?
Bodde her 3 netter i april 2024
Svar fra Latrice den 14. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 – Bra

??

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very big room.
Bodde her 4 netter i april 2024
Svar fra Michelle den 14. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Michelle den 14. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Bra

Ivette

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walkable to the strip great location
Bodde her 1 natt i februar 2024
Svar fra Latrice den 13. apr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Haidee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location and reasonable price
Bodde her 5 netter i april 2024
Svar fra Michelle den 13. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Dårlig

Julie

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
We liked the location and the friendly housekeeping staff. The check-in staff was rude and unaccommodating. It was very disorganized, and staff was not clear on instructions of where certain things are located. There were homeless people sleeping in the halls on our rooms floor. We brought it to the attention of the front desk. This happened 3 nights in a row. There was no security to get up to the room floors, any one that enters this hotel/casino has access to the hotel rooms. We had to pay $50.00 per day for resort fees? What are those fees for? Homeless people to come in and sleep in the halls? There wasnt any reason for resort fees. No coffee in rooms. For 50.00 per day, you would think that the rooms would have a coffee pot. The pool was mediocre. We never saw anyone enjoying it. We were there for 5 nights and 3 of those nights we were made to feel unsafe with homeless sleeping in the halls near the vending/ice area. I will never again stay at this hotel/casino, and we will not recommend anyone to stay here. Oh and they trick you on the check in process and make you do it at a kiosk. At the kiosk you are forced to sign and it makes it to where you are agreeing to the resort fees. There was nothing that this hotel offered to merit these resort fees. Its a scam and total rip-off. Never again. Shame in you Horseshoe. How about training your front desk staff some customer service. They made it feel like we were all a bother.
Bodde her 5 netter i april 2024
Svar fra Dan den 13. apr. 2024
Hello Julie, thank you for providing your feedback on your most recent stay.  Please contact Horseshoe directly to speak to a member of management regarding your experience.

10/10 – Utmerket

WARREN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Doug den 14. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 – Dårlig

Freddy

Reiste med familie, Reiste med en gruppe
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Don’t waste your money on a better view cause then you get there and they claim they have no idea what you’re talking about then separates my 2 rooms across the hotel
Bodde her 3 netter i april 2024
Svar fra John den 15. apr. 2024
Hello Freddy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 – Dårlig

Sheldon

Reiste med familie og små barn
Pros . Central location, great staff, easy quick check in and out room with view of the sphere and high roller wheel was cool Cons filthy beat up rooms, the room looked like it hadn’t been cleaned in a year stains on the walls, dust everywhere , gross garbage cans, the shower had mold. I called two different times to make sure the pool was open for our stay I was told yes both times and when we arrived we found out it was closed for our entire stay my child was very disappointed. I would never stay there again and would not recommend it to others
Bodde her 6 netter i april 2024
Svar fra Christina banks den 13. apr. 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Bra

Trisha og LAS VEGAS

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Michelle den 13. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

jacqueline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
still doing some work to the property so not all of it was accesible but the rooms are great and the hotel has a cozy feel to it.
Bodde her 4 netter i april 2024
Svar fra Christina banks den 12. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Bra

Mehmet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cool
Bodde her 1 natt i april 2024
Svar fra Christina banks den 13. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to navigate. Clean big rooms.
Bodde her 3 netter i april 2024
Svar fra Christina banks den 12. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Bra

bin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Ruby den 12. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

kerry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Self parking a little far away
Bodde her 2 netter i april 2024
Svar fra John den 11. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Bra

Allen

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Qiut, large rooms, price, clean great location, easy access to monorail and many food chioces Dislikes 6 to 5 blackjack and resort fees and parking charges
Bodde her 7 netter i april 2024
Svar fra John den 11. apr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

JIMMY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 3 netter i april 2024
Svar fra Dan den 10. apr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Edward j.

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great experience can't wait to plan my next trip there
Bodde her 2 netter i april 2024
Svar fra Desiree Anatihan den 11. apr. 2024
We’re thrilled you enjoyed your time with us, Edward. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Horseshoe Las Vegas in the future.