Bar (på overnattingsstedet)

Anmeldelser av The Edward Hotel

4 out of 5
The Edward Hotel
149 O.R. Tambo Parade, Durban, KwaZulu-Natal

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 80 av totalt 214 anmeldelser." "
Rangering på 8 − Bra. 61 av totalt 214 anmeldelser." "
Rangering på 6 − Grei. 41 av totalt 214 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 214 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 214 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Svend

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2020

8/10 – Bra

Linda

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet på stranda.
Bra beliggenhet på strandpromenaden. Et veldig lite bassenget på 7. Etg. Bildene fra hotellet kan lyve, det så ut som om bassengene som var avbildet tilhørte hotellet, det gjorde de ikke. Veldig dyr frokost, samme pris for voksne og barn. Vi spiste bra frokost og lunsj på stranda, og litt til, for samme pris som kun frokost på hotellet.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were excellent, outstanding value. Located right alongside beach. Staff extremely helpful.
Bodde her 4 netter i november 2023
Svar fra Edward Hotel den 29. nov. 2023
Thank you

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ótima hospedagem.
Me surpreendeu o conforto decoração atendimento nota 10, principalmente do bartender Sanele que percebendo que estávamos bom tosse preparou um chá especial. O café da manhã é perfeito e completo, o restaurante fornece refeições deliciosas principalmente as pizzas. E fica a beira mar.
Bodde her 2 netter i november 2023
Svar fra Edward Hotel den 28. nov. 2023
Thank you, we are glad you had a memorable stay with us.

10/10 – Utmerket

randy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Place
We enjoyed our stay at the Edward Hotel. Very nice staff and great room and terrific breakfast
Bodde her 2 netter i august 2023
Svar fra Edward Hotel den 13. okt. 2023
Thank you

6/10 – Grei

Fancy

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Feedback
The customer service was very disappointing, it did not seem like people cared or were keen about meeting our needs as customers of the hotel. Maybe a refresher course would be beneficial. I would like to commend the quality of the food as well as the service of the chefs, no issues there and great customer service from the team that were making our breakfast and how they deal with us as customers. The rest of the hotel employees can learn a thing or two from them. The cleanliness is also on point and commendable. If there are many people or peak periods, maybe the number of employees should be increased to accommodate the increase in demand as that directly affects the service levels. Lastly, maybe alternative power during load shedding is an option to consider too?
Bodde her 2 netter i juli 2023
Svar fra The Edward den 14. juli 2023
Good Day, Thank you for your review and for taking our call. Please note that we have forwarded it to our management team, and we will look into the above mentioned points to improve. Warm Regards The Edward

10/10 – Utmerket

Jayson

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super amazing service from all staff! From the reception to the restaurant to the service staff. Excellent excellent service!
Bodde her 1 natt i mai 2023
Svar fra The Edward den 21. mai 2023
Good Day Mr Naidoo We are glad to hear that you had an amazing stay with us, we look forward to hosting you again. Warm Regards The Edward Team

10/10 – Utmerket

Philip

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mai 2023
Svar fra The Edward den 15. mai 2023
Thank you for your feedback, it has been shared with our management team, we look forward to seeing you again.

10/10 – Utmerket

Ruth

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra Edward den 12. mai 2023
Good Day,Thank you for your review.We look forward to welcoming you again at The Edward.

2/10 – Forferdelig

Hemduth

Bodde her 2 netter i april 2023
Svar fra Edward den 3. mai 2023
Good Day,Thank you for your review.Our sincerest apologies that your experience at how hotel was not of standard.Kindly advise further on your experience.Kind RegardsThe Edward

10/10 – Utmerket

Jayson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
World class hotel
Excellent service, food and room service. Efficient, friendly and speedy service. Highly recommended. Definitely going back to stay here.
Bodde her 2 netter i april 2023
Svar fra The Edward Team den 16. apr. 2023
Good Day Its always a pleasure receiving positive feedback from our valued guests. We would like to thank you for choosing us as your desired place of destination during your time in Durban. We hope you visit us again in the near future, and create more wonderful memories. Kind Regards The Edward Hotel

8/10 – Bra

Lackram

Reiste med partner
Likte: Renhold og personale og service
Service is excellent, hotel is aged but good value for money Don’t look safe to walk outside at nights Use hotel transport preferably Would probably book hotels a bit north of this hotel next time
Bodde her 3 netter i mars 2023
Svar fra The Edward den 26. mars 2023
Good Day Mr. Lackram we are glad to hear that your stay at The Edward was memorable. We do apologize for the inconvenience caused. We do advise guest to travel with our shuttle services or use recommended cabs as this is a safety precaution for all our guests. we do look forward to hosting you again should you wish to return Kind Regards The Edward Team

10/10 – Utmerket

Ana

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2023
Svar fra Edward Hotel den 10. mars 2023
Thank you

10/10 – Utmerket

Amanda

Bodde her 2 netter i januar 2023
Svar fra Edward Hotel den 6. mars 2023
Thank you

10/10 – Utmerket

Geop

Bodde her 2 netter i januar 2023
Svar fra Edward Hotel den 1. feb. 2023
Thank you

10/10 – Utmerket

elsie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
perfect
it was amazing
Bodde her 3 netter i september 2022
Svar fra Edward Hotel den 26. sep. 2022
Thank you for your review.

10/10 – Utmerket

Black Trek Travel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
perfect
It was so nice and convenient. The staff was super friendly.
Bodde her 1 natt i september 2022
Svar fra The Edward Team den 9. sep. 2022
Good Day Its always a pleasure receiving positive feedback from our valued guests. We would like to thank you for choosing us as your desired place of destination during your time in Durban. We hope you visit us again in the near future, and create more wonderful memories. Kind Regards The Edward Hotel

6/10 – Grei

Leon

Likte: Renhold, personale og service og romkomfort
Very noisy second night with the neighbouring room having a party and singing until 1.30am! Otherwise good service and great breakfast
Bodde her 2 netter i juni 2022
Svar fra The Edward Team den 15. juni 2022
Good day Mr Leon We would like to sincerely apologize for the inconvenience caused during the second night of your stay at our Hotel, generally our team is very cautious/vigilant of such matters with our guests. Going forward we will implement more regular security checks to ensure that guests are not disrupted by noise during their stay with us. Thank you for choosing us and for the positive feedback, we looking forward to welcoming you again soon. Kind Regards The Edward Team

10/10 – Utmerket

Selina Masepalo Goitseman

Reiste med en gruppe
Likte: Personale og service
Bodde her 3 netter i desember 2021
Svar fra The Edward Team den 13. des. 2021
Good Day Its always a pleasure receiving positive feedback from our valued guests. We would like to thank you for choosing us as your desired place of destination during your time in Durban. We hope you visit us again in the near future, and create more wonderful memories. Kind Regards The Edward Hotel

10/10 – Utmerket

Manyane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a wow. I will come back with two other families. Will want three rooms with inter connecting doors
Bodde her 2 netter i juni 2021

10/10 – Utmerket

Lufuno

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Peaceful stay
Staff very helpful, rooms were clean, good control over guests movement (COVID compliant), staff put guests first. Shall return once more.
Bodde her 2 netter i desember 2020
Svar fra Edward Management Team den 14. des. 2020
Good Day Thank you for taking the time to complete this review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind Regards The Edward Management Team

4/10 – Dårlig

Lindiwe

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Cheated
Tell me ,did you pay the hotel the R1899 I payed. Do I report the matter to hellow peter
Bodde her 1 natt i november 2020
Svar fra Edward Management Team den 14. des. 2020
Good Morning Thank you for taking the time to complete this review as well as taking my call as short while ago. Please accept our sincere apologies for the incorrect billing that you experienced with us. As per telecom, a credit invoice will be sent to you shortly. Looking forward to welcoming you back in the near future. Kind Regards Edward Management Team

6/10 – Grei

TK og SOUTH AFRICA, RICHARDS BAY

Likte: Personale og service
Likte ikke: Renhold
Property is well located with friendly staff. Parking is an issue although theres overflow parking as a female walking in the middle of the night to where parking is back to the hotel is not really safe. The place needs to be disinfected there were quite a lot of unfriendly creatures crawling in the hallways.
Bodde her 1 natt i desember 2020
Svar fra Edward Management Team den 14. des. 2020
Good Day Thank you for taking the time to complete this review. Your feedback has been shared with our Security and Housekeeping management team. We trust that you will find improvement during your next stay with us and look forward to welcoming you back in the near future. Kind Regards The Edward Management Team

6/10 – Grei

Benedict Zolisa

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The aircon works fone but its very noisy. It wouldnt be a bad idea to have a microwave and a kettle in guest room i think.
Bodde her 1 natt i mars 2020

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I STAYED HERE 2 WEEKS AGO AND STILL HAVE NOT RECIEVED MY REFUND FOR 3 UN-USED NIGHTS. NO CONTACT FROM MARRIOT OR THE HOTEL!???? THEY WILL NOT RETURN MY EMAILS. I WOULD NOT STAY HERE.
Bodde her 9 netter i februar 2020

8/10 – Bra

willi

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2020

4/10 – Dårlig

Patrick

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Check in a 3 on arrive à l hôtel à 17 h30 la chambre es pas prête
Bodde her 1 natt i februar 2020

6/10 – Grei

Tsepo

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Good family time
Location good and staff friendly and helpful. Need to do something about undercover parking, it’s a letoff. Food good and can be improved
Bodde her 3 netter i desember 2019

10/10 – Utmerket

Mildah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was so amazing, the staff, the rooms cleanliness, linen, the food everything was awesome.
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Gugu

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Lucas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was excellent
Bodde her 5 netter i desember 2019

2/10 – Forferdelig

Dawn

Likte: Renhold og personale og service
Dangerous town
We were robbed both of us just a block from the hotel in daylight on a Sunday morning. 3 people were killed/ stabbed to death in that same area while we stayed there for 5 days. Durbin is very very dangerous.
Bodde her 1 natt i november 2019

2/10 – Forferdelig

Dawn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2019

10/10 – Utmerket

Sejer

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very staff.
Bodde her 1 natt i desember 2019

6/10 – Grei

Solly

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Bodde her 2 netter i november 2019

8/10 – Bra

Hlalefang

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019

10/10 – Utmerket

Jose

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2019

10/10 – Utmerket

Cameron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
It was good. View was amazing.
Bodde her 1 natt i september 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service
Even though I call the manager Belinda to confirm the reservation because we where arriving at 5:30 am , when we arrived the reservation has been cancelled, I was told that it was because I didn’t pay in advance, which Belinda never told me I was supposed to do They have their own driver and will not call a taxi for me. The driver gave us a price and then told us that it was per person. The food was good and the room ok
Bodde her 3 netter i august 2019

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i august 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019

8/10 – Bra

Fanny

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Je recommande
Hôtel correct, propre, équipe agréable
Bodde her 1 natt i juli 2019

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Bodde her 1 natt i juni 2019

10/10 – Utmerket

Zama-Zulu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2019

8/10 – Bra

Donna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Durban
Staff at hotel very attentive. Room I was in was on 1st floor and noisy otherwise very clean and comfortable.
Bodde her 4 netter i juni 2019

4/10 – Dårlig

Katz

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019

8/10 – Bra

frederick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Better later than never
1st room was not what we paid for but were up graded later in our stay
Bodde her 3 netter i mars 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i februar 2019

6/10 – Grei

Thembinkosi

Likte: Renhold, personale og service og romkomfort
Bad holiday
The was no water in the morning for two days at 7am to 8am.when ii switch on the lights in the bathroom there was a strange sound and I had to switch off I reported it but the sound persisted my whole stay.... Really it was frustrating.
Bodde her 7 netter i desember 2018