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Anmeldelser av Gooderson Tropicana Hotel

3 out of 5
Gooderson Tropicana Hotel
85 OR Tambo Parade, Durban, KwaZulu-Natal

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 40 av totalt 155 anmeldelser." "
Rangering på 8 − Bra. 47 av totalt 155 anmeldelser." "
Rangering på 6 − Grei. 38 av totalt 155 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 155 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 155 anmeldelser." "

7,2/10

Renhold

7,2/10

Personale og service

5,2/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og romkomfort

8/10 – Bra

Iris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location; Friendly staff; Comfy Rooms
This hotel is located just across the street from the beach, which was great. My room was not sea facing, but I still had a bit of a sea view from the side. The street does get busy with a lot of car traffic & people so you have to be aware of your surroundings & your belongings, esp. when walking around. Because the area is busy, it does get quite a bit noisy, even at late night & early morning hours. The front desk is very helpful & accommodating. When I had an early morning tour the next day, they provided me a nice breakfast box before 5:30am since it was too early for the breakfast buffet that was included in my room rate. As for the breakfast buffet, it was excellent. There’s also an onsite restaurant & café, plus room service so that was very convenient, esp. when I came back late from my tour. My room was spacious, nice, & the bed was comfy…all that I really needed for a couple of nights in Durban. Overall, the hotel is in a good location, the room was quite comfortable, and the staff is nice & friendly.
Bodde her 2 netter i juni 2023
Svar fra Iris den 28. aug. 2023
Dear IrisThank you for sharing your detailed feedback about your recent stay at our hotel. We're delighted to hear that you appreciated our convenient location near the beach and the helpful and accommodating service provided by our front desk team.We understand that our bustling location can be a bit noisy at times due to the city's activity, and we appreciate your understanding in this regard. It's great to know that you enjoyed our breakfast buffet, spacious rooms, and comfortable beds.Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any specific preferences or requests for your next stay, please feel free to let us know in advance, and we'll do our best to accommodate them.Best regards,Brandon CastlemanGeneral Manager

8/10 – Bra

Anslie

Likte: Renhold og personale og service
Staff were very friendly. I arrived early off a safari truck and within a short time I had a room which was upgraded to an ocean view. No problem providing breakfast boxes both days I did long tours.
Bodde her 3 netter i juni 2023
Svar fra Brandon Castleman den 18. aug. 2023
Greetuings AnslieIt Is wonderful to know that your early arrival was met with efficiency, and we were able to accommodate you promptly. We're glad you enjoyed the upgraded ocean view room, enhancing your experience with a beautiful scenery.Moreover, we're pleased that we could provide breakfast boxes for your long tours on both days. Ensuring your comfort and convenience is a priority for us.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there's anything else you need or if you have any suggestions, please do not hesitate to reach out.Best regards,Brandon CastlemanGeneral Manager

6/10 – Grei

Dorcas og Maun

Likte: Renhold og personale og service
Good location, its near the beach. But you can hear noise from the night club at night. Also it feels very old, smelly carpet just needs a bit of modernization.
Bodde her 2 netter i mai 2023
Svar fra Brandon Castleman den 26. mai 2023
Dear DorcasThank you for sharing your feedback with us. We're glad to hear that our hotel's location near the beach was convenient for you.We apologize for the inconvenience caused by the noise from the nearby nightclub. We understand that a peaceful and restful environment is important, and we will explore measures to address this issue.Regarding the condition of the hotel, we appreciate your comments about the need for modernization. We continuously strive to improve our facilities and amenities to enhance our guests' experience. Your feedback will certainly be taken into consideration as we plan future updates.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best Regards,Brandon Castleman,General Manager

4/10 – Dårlig

Dennis

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located on the beach front. The hotel needs and upgrade of furniture and fittinng.
Bodde her 1 natt i april 2023
Svar fra Brandon Castleman den 20. apr. 2023
Dear Dennis,Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our central beachfront location during your stay.We acknowledge your concerns regarding the need for an upgrade of furniture and fittings in our hotel. Your feedback is essential in helping us identify areas where we can enhance our guests' experiences. Please rest assured that we are constantly working on improving our facilities and services to ensure that we meet and exceed our guests' expectations.We hope to have the opportunity to welcome you back to our hotel in the future, with improvements in place that will make your stay even more enjoyable.Yours sincerely,Brandon CastlemanGeneral Manager

2/10 – Forferdelig

Constantinos

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Sorry but this place is run down And corridors are very dirty Room ok but still very old condition Doors need replacement and new better locks
Bodde her 2 netter i februar 2023
Svar fra Brandon Castleman den 24. mars 2023
Dear ConstantinosThank you for taking the time to share your feedback regarding your recent stay at Gooderson Tropicana Hotel. We're sorry to hear that your experience did not meet your expectations.We're sorry to hear that you found the corridors dirty and the condition of the hotel to be run down. Please know that we take all guest feedback seriously and we will take steps to address the issues you raised. We apologize for any inconvenience caused.We value your feedback and we hope to have the opportunity to provide you with a better experience in the future.Thank you again for sharing your comments with us.Best regards,Brandon CastlemanGeneral Manager

10/10 – Utmerket

gabriela

Bodde her 1 natt i februar 2023
Svar fra Brandon Castleman den 24. mars 2023
Thank you for taking the time to share your perfect score review of your recent stay at Gooderson Tropicana Hotel. We're delighted to hear that you had an excellent experience with us.We're thrilled that we were able to meet your expectations and provide you with a comfortable and enjoyable stay. Our team works hard to ensure that all our guests have a great experience, and it's wonderful to hear that we succeeded with you.Thank you for choosing to stay with us. We look forward to welcoming you back to Gooderson Tropicana Hotel in the future.Best regards,

2/10 – Forferdelig

Fhumulani

Reiste med familie
Likte ikke: Renhold og personale og service
Horrible experience. Never again.
It was horrible. We were told to check in at 14:00 but at 15:00 the room was still not ready. The door lock had a problem, unlocking it was a problem. Generator was not working. At some point the stove, Tv and microwave stopped working. There was a weird smell in the room. The housekeepers were rude .
Bodde her 5 netter i desember 2022

8/10 – Bra

pheagane jack

Bodde her 3 netter i november 2022

10/10 – Utmerket

Tebogo

Bodde her 2 netter i oktober 2022

10/10 – Utmerket

Silvia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Goodersons family staycation♥️😜
The staff at the reception who welcomed myself and kids are wonderful it only took me less than 5 minutes to check in, the place is Covid complying, tehy check quests temperature on arrival and when you in and out the hotel, and sanitization, there's always security at the hotel that's visible. The place is clean, rooms are being cleaned daily, bed sheets are changed, 👌.
Bodde her 3 netter i november 2021

10/10 – Utmerket

Faiza

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2021

2/10 – Forferdelig

Pamela

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will never visit the place as I have lost 2 fones
Bodde her 1 natt i mars 2021

6/10 – Grei

Thapelo

Likte: Renhold og personale og service
I would say the standard is dropping, I couldn't get water in the room like they used to offer water in jugs before. Had to take the Kettle and get water from basin in the bathroom to make tea/coffee. They should fix on that. I don't know the reason why they stopped doing laundry
Bodde her 6 netter i mars 2021

10/10 – Utmerket

Charlene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2020

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Property needs updating
Breakfast buffet was excellent. The parking in the building next door was awful and unsafe. Building needs updating and is looking tired and worn.
Bodde her 1 natt i desember 2019
Svar fra Ryan den 7. jan. 2020
Dear Sir / Madam, Thank you for taking the time in posting a review of your recent stay with us at the Gooderson Tropicana Hotel. We value your feedback and support, thank you. Kind Regards Ryan Smith General Manager

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
お湯の出ない時があった。接客が良くない。
Bodde her 3 netter i november 2019
Svar fra Ryan den 7. jan. 2020
Dear Sir / Madam, Thank you for your valued feedback. It is appreciated. Kind Regards Ryan Smith General Manager

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2019
Svar fra Ryan den 21. sep. 2019
Dear Charles, Thank you most sincerely for taking the time in posting such a favorable review. We appreciate your feedback and we value your support immensely. It was great having you stay with us I trust that we will see you back at the Gooderson Tropicana Hotel again soon. Kind Regards Ryan Smith General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Such potential
Hotel and hotel staff does well, the hotel has a beautiful setting on the beach. Certainly has alot of positives going for it. Just a pity that there are so many beggars on the surrounds of the hotel and i didnt feel save even when 1 meter away from the Hotel. The area is certainly a party place but not for all only certain people will fit in. It certainly sounded nice. Wish it was save on the surrounds to enjoy the full package
Bodde her 2 netter i juli 2019
Svar fra Ryan den 17. juli 2019
Dear Sir / Madam, Thank you most sincerely for your favorable feedback , we appreciate your support and trust that we will see you back at the Gooderson Tropicana Hotel again Soon Kind Regards Ryan Smith General Manager

8/10 – Bra

Jacob

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2019
Svar fra Ryan den 17. juli 2019
Dear Jacob, Thank you for your feedback and we hope to see you back at the Gooderson Tropicana Hotel again soon Kind Regards Ryan Smith General Manager

8/10 – Bra

Ameet

Likte: Personale og service
Bodde her 2 netter i juni 2019
Svar fra Ryan den 17. juli 2019
Dear Ameet, Thank you for your feedback and we hope to see you back at the Gooderson Tropicana Hotel again soon Kind Regards Ryan Smith General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect very neat ,tidy and the stuff was friendly
Bodde her 3 netter i mai 2019
Svar fra Ryan den 17. juli 2019
Dear Sir / Madam, Thank you for your feedback and we hope to see you back at the Gooderson Tropicana Hotel again soon Kind Regards Ryan Smith General Manager

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Fasiliteter
Pas de service de laverie le dimanche. 10 Minutes pour avoir de l’eau chaude Fête sur la plage très très bruyante le samedi soir. Aucune isolation aux fenêtres Personnel accueillant et sympathique
Bodde her 2 netter i mai 2019
Svar fra Gooderson Leisure den 23. mai 2019
Good day, Thank you for your feedback. Thank you

8/10 – Bra

Nikki

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019
Svar fra Seshnie den 23. mai 2019
Good day, Thank you for staying at The Gooderson Tropicana Hotel. We look forward to hosting you again at Gooderson Leisure. Thank you Gooderson Reservations department

2/10 – Forferdelig

Ellen

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2019
Svar fra Seshnie den 23. mai 2019
Good day, Thank you for staying at The Gooderson Tropicana Hotel. We look forward to hosting you again at Gooderson Leisure. Thank you Gooderson Reservations department

10/10 – Utmerket

Akani Bridget

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2019
Svar fra Seshnie den 23. mai 2019
Good day, Thank you for staying at The Gooderson Tropicana Hotel. We look forward to hosting you again at Gooderson Leisure. Thank you Gooderson Reservations department

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good experience
It was good to be here. All stuff members were friendly. The service is good. The rooms are clean, comfortable and if felt safe to stay in this hotel. Everything is within few KMs... The Location is good.
Bodde her 2 netter i april 2019
Svar fra Seshnie den 23. mai 2019
Good day, Thank you so much for your positive feedback. We look forward to hosting you again at Gooderson Leisure. Thank you Gooderson Reservations department

10/10 – Utmerket

Phumzile

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Break fast was lekker
Amazing the hotel its near by everthing The breakfast was wow super lekker But your carpets stinks
Bodde her 2 netter i april 2019
Svar fra Seshnie den 23. mai 2019
Good day, Thank you so much for your feedback. I will send your feedback to Housekeeping with regards to the carpeting. We look forward to hosting you again at Gooderson Leisure. Thank you Gooderson Reservations department

6/10 – Grei

Phetogo

Likte: Renhold, personale og service og romkomfort
They need to clean the carpet
Bodde her 2 netter i mars 2019
Svar fra Seshnie den 23. mai 2019
Good day, Thank you so much for your constructive response. I will send your feedback to the Housekeeping. Thank you Gooderson Reservations department

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2018

4/10 – Dårlig

Willard

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
But the beach is nice
Pretty sure the bed bugs are out of control. Nice staff, but everything needs updating.
Bodde her 1 natt i oktober 2018

10/10 – Utmerket

Zikhona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Bodde her 1 natt i september 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is okay, food, very nice. Their parking is disappointing though, the building doesn’t feel safe and it was so noisy
Bodde her 3 netter i september 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel and staff, very nice, but the parking, not nice at all
Bodde her 4 netter i september 2018

8/10 – Bra

Billy Mathias

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
My Stay at Gooderson Tropicana Hotel
The reception was not good at the beginning but later on they improved their customer care
Bodde her 3 netter i august 2018

6/10 – Grei

GERMANO

Likte ikke: Personale og service og romkomfort
Bodde her 4 netter i mai 2018

2/10 – Forferdelig

Roumina

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Terrible experience
The booking via Hotels.com was a total disaster with no ability to follow up. The nights booked were only 2, but amount for 4 was taken off of my account. The images on the Web site are totally misleading. The location is nothing less than scary with hoovers and narcotics right outside the hotel. After hours going out of the hotel is absolutely dangerous. I left the hotel half way through the initial planned stay with no refund offered.
Bodde her 4 netter i desember 2017

8/10 – Bra

Flor og Argentina

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cerca de la playa y con muy buen restaurante.
Muy gratificante. Aunque lamentablemente no nos tocaron lindos días. Mucho viento.
Bodde her 3 netter i oktober 2017

8/10 – Bra

Ganesh og Kuala Lumpur

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice hotel...close to the beach
this hotel was a very good hotel, perfectly situated at Durban beach. easy for me to do my morning runs. the bar was good, but less people, should do more to attract people. breakfast is fair, should have more chicken variety everyday as some guest like myself dont take beef and pork.
Bodde her 6 netter i mai 2017

10/10 – Utmerket

Florence

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was excellent
Bodde her 3 netter i juni 2017

8/10 – Bra

Gordon

Likte: Overnattingsstedets bygg og tilstand og romkomfort
room service is bad....but hotel rooms are nice..

6/10 – Grei

Abbey og Pretoria

Well, for the first timer, the hotel was not that bad. I won't mind to visit the same hotel whenever I happen to visit the Durban beach front. I also won't hesitate to recommend the hotel to family and friends.

6/10 – Grei

Mbanguba

Likte: Personale og service
Cost effective but...
It is struggling to cope with huge influx of visitors during festive season.

10/10 – Utmerket

ENOCH

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very clean
great family vacation

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Rhoda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean hotel but very full of visitors
It was good but the air conditioner in our room was not up to standard and the laundry room next to our room (518) had no light it was dark, so ironing there was a bit of a struggle

6/10 – Grei

Matshidiso

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I just wanted to leave the place asap, the bathrooms are in bad condition, the place needs renovations.

8/10 – Bra

Verifisert reisende

Likte: Personale og service og romkomfort

6/10 – Grei

snoekie

Likte: Renhold
Convinient, secure, locality
I enjoyed it!

10/10 – Utmerket

Carol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean hotel
We had a good stay