Innendørsbasseng,4 utendørsbassenger, bassengparasoller og solsenger

Anmeldelser av Blue Lagoon Village - All Inclusive

5 out of 5
Blue Lagoon Village - All Inclusive
Xirokambos, Kefalos, Iraklides, Kos, Kos Island

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 9 av totalt 19 anmeldelser." "
Rangering på 8 − Bra. 7 av totalt 19 anmeldelser." "
Rangering på 6 − Grei. 2 av totalt 19 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 19 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 19 anmeldelser." "

9,6/10

Renhold

9,0/10

Personale og service

6,0/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

CRISTHIANE

Reiste med partner
Likte ikke: Personale og service
When we arrived they couldn't find our reservation booking, so we had to wait very long time, the receptionist didn't explain anything about the facilities of the Hotel, no instructions at all plus very unfriendly. The hotel is ok for a max 4 Stars but definitely not a Luxury 5 Stars Hotel, the 1st few days the cleaning wasnt good at all, after complaining it improved a lot! Food was not superb except for the Golden Sun Restaurant which you must reserve and can go only once a week. The service in general was one of the worst we had all these years of travelling experiences apart for 5 waiters who were very nice & friendly but the receptionists were not nice to us at all. The beach area was not properly cleaned everyday. Also the entertainment at night we could hear very loudly in our room and every single days they were playing the same songs till they had their “different” kind of show. Not ideal for a couple holiday! Also not everything is part of All inclusive, some of the drinks for example Aperol Spritz and others you had to pay at least 11 Euros per drink… This hotel is not reccomended for physically challenged people as there are many stairs & hills to climb, you have to walk a lot to go to the beach/ pools and restaurants. Most of the TV channels weren't working at all as the Satellite signals were very poor and also we had Power Outage in our room at least Twice a day!
Bodde her 8 netter i september 2023
Svar fra Central Reservation Department den 14. sep. 2023
Thank you for sharing your comments and for choosing our hotel for your holidays.Upon arrival, we were facing a problem with our system, which was solved within 10minutes. Please accept our apologies for the inconvenience caused. We always provide awelcome letter to all of our guests upon arrival with all useful information and guests aremore than welcome to discuss with our staff any queries they may have.We are sorry to hear that you were not satisfied with food and drinks. We offer ninerestaurants to accommodate all tastes and needs with a wide range of dishes to choosefrom. Regarding the all-inclusive drinks, we offer a good selection of local and foreign drinks,which are careful selected and well known around Greece. If you choose branded drinks,these are with extra charges and they are in line with the Greek prices. All hotel’sinformation are on our website.The hotel is built on a hill as it is written in hotels description, but upon request we can offerrooms on ground floor, or close to main facilities and during the stay there is always theoption to use the club cars to move around.It is a shame that we were not given the opportunity to rectify some of these issues. We onlywish that you had brought this to our attention.Once again, we thank you for your comments and we hope that you will give us the chanceto welcome you back to one of our hotels.

4/10 – Dårlig

Frideriki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Denis den 16. aug. 2023
Thank you for taking the time to rate us. It would help us to know the reasons behind this rating, so we can improve our services.

10/10 – Utmerket

OR

Bodde her 3 netter i august 2022
Svar fra Sales den 2. des. 2022
Dear OR,Thank you for taking the time to share your rating with us. We are delighted to note that you enjoyed your stay with us and we look forward to welcoming you back.Kind regards,The Hotel Management

10/10 – Utmerket

Michelle og Nuneaton, UK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The resort is a little remote if you want to get out and about, but there's really no need to as the facilities are excellent. The hotel is VERY family friendly and although I congratulated myself on avoiding half-term, it was a bit like being at a RugRats convention! Couples looking for a romantic break might want to look elsewhere, but families will be right at home.The staff are wonderful - attentive and friendly at all times. The food is excellent, in particular the Aegean buffet which serves an enormous variety of well prepared and beautifully presented food. There are many dining options throughout the day. The rooms are spacious and well furnished although the amount of patio/balcony space varies between rooms of the same type/price. I had a jacuzzi room and the tub was top quality and regularly maintained. It is possible to walk the length of the beach to Kefalos if you're feeling energetic. The activitiy pool area is kiddie heaven, surrounded by inflatables and pushchairs and humming to constant background disco music, but there are two much quieter pool areas to escape to and the adults take over in the afternoon with water volleyball & polo. A variety of watersports are offered off the beach. The evening entertainment of various themed singing and dancing shows brought out my sons' inner Simon Cowell, but oddly enough, they wouldn't miss a show! My only grumble is the long trouser rule for men in the buffet at night.
Bodde her 10 netter i oktober 2018
Svar fra Denis den 31. okt. 2018
Thank you for your comments. The hotel's Village style layout offers many areas for families or couples, with entertainment or relaxed, chill-out feeling places. Same with our dining experiences, the 7 different restaurants create a huge variety and apply to all palettes. We hope to welcome you back again in our Hotel next Summer!

8/10 – Bra

Nicole og Wien

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
sehr schönes und abgelegenes Hotel
Wunderschönes Hotel, sehr angelegen. Leider ist der Zugang zum Meer erschwert, da sich lauter Felsplatten am Meeresgrund befinden. Wer wert auf einen Urlaub am Pool legt, ist hier genau richtig.
Bodde her 7 netter i september 2017

6/10 – Grei

vered

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
נוף מהאגדות
זו הפעם השנייה . הפעם לא קיבלנו את החדר שהזמנו , הכזבה

10/10 – Utmerket

Adi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Adi og Tel Aviv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
3rd time's a charm
This was my family's 3rd stay in this hotel, we've been staying there 3 years in a row, picking it as the perfect location for our summer vacation. We love it that the hotel has everything we need in it, no reason what so ever to go outside or visit the town center. We absolutely love it. The hotel staff are the best people, so kind and friendly.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is very nice lbut food wasn't so good.
The hotel was beautiful suite was excellent definitely worth the extra pay. The golf carts that drive you around were lots of fun. Very kid friendly. The only down side was the food which was just OK. Not really tasty especially the meat and fish. The fresh vegetables and fruit and the breakfast were great but diner well not good enough. Needs improvement.

8/10 – Bra

Oved

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Zarley og Calgary, Alberta.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful hotel. Excellent service. Very friendly staff. I would recommend this hotel to others looking for a beach holiday. The weather was HOT!

8/10 – Bra

Andrey og Ramat Gan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pros and Cons. Pools, sea, food, drinks and more
Very good hotel. All inclusive format makes you to forget about any needs and relax. Good and clean rooms, multiple pools, cocktails, sea, spa - what else do you need?! Now - negative side. Not too intimate - most of rooms are somehow close to public pools and/or to some passages, so forget about not seeing anyone. This is not Maldives. And for parents... If your children are not English or German speaking and you would like to put them in kids club - prepare for the some degree of discrimination. The kids club is running under the envelope of Thomson kids and when we tried to put our child in the kids club they kicked us out and mentioned that the club is only for UK children. They got another one for the "rest", which is running only two hours in the morning and two hours after noon with much less entertaining activities. Pity and not appropriate.

10/10 – Utmerket

Berta og Israel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfection
the hotel is perfect

10/10 – Utmerket

Navt og Israel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very recommend hotel
perfect!!!

10/10 – Utmerket

Sharon og Israel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel food was disappointing
The service was amazing, the hotel is beautiful and there is non stop entertainment but I don't eat meat so there was not much go eat . Vegetables were dull, the cooked ones were tasteless and the tomatoes in the morning were soft and not fresh. The breakfast was mostly fatning, no low fat yogurt no low fat cheeseI felt heavy from the food.

8/10 – Bra

Toledano og Israel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good
Actually the hotel is very good but some details about the hotel are not at the standard that we expected : they charge 25 euro for the gazibo at the beach !!! They charge 4 euro for a disaster mohito , the water sport is very expensive , the food in the Chinese restaurant is not really tasty and Chinese food !!!

10/10 – Utmerket

Jeroen og Maastricht

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super luxe resort
Geheel nieuw resort met zeer goede sfeer. Geweldige all inclusive formule, alles is mogeljik, beste die ik tot op heden heb ervaren. Veel gezinnen, goede animatie. Zeer vriendelijke en snelle bediening geen wachtrijen (eind september). In totaal 7 restaurants, spa, (water)sportmogelijkheden, duiken, windsurfen, jetski etc. etc.. Zeer mooi complex en mooie ligging. Enige nadeel is dat er binnen 5km. niets te doen is. Auto en scooter verhuur aanwezig op resort.

10/10 – Utmerket

Jane og London

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent for families, not for you if you like nightclubs and shopping
Peaceful and remote (well, 15 mins from the airport), so not for some, but wonderful if you want to relax. Great beach with good swimming, more swimming in a huge pool, about 120m long, an activity pool with games etc, an adult only pool, at least one other, plus an area with pools and slides for children of all ages (two through teens). Range of other activities for kids and adults. Food was fine. Wide range, plenty for the kids, available all day. Drinks also available all day. Great family room, two large rooms, each with TV, and a vestibule. Great staff. Excellent spa. Terrible shows in the evening my only issue. Would recommend highly to family (who like water) but also to others. I would go back on my own to chill.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Neues sehr grosses AI Hotel (toll für Kinder)
Wir haben in KW 19 + 20, 2011 jeweils 1 Nacht in diesem Hotel geschlafen. Das Hotel hat erst anfang Mai 2011 neu eröffnet und hat dem entsprechend noch einige kleinere Kinderkrankheiten, welche jedoch wohl im Laufe der Zeit ausgeräumt werden. Es handelt sich um ein Family Resort und ist entsprechend ideal für Kinder und hat 3 Kids Clubs = 1 x deutsch (PUVI-Kids) + 2 x englisch. Die PUVI-Kids sind So.-Fr. von 10.00-12.30h + 15.30-18.00h sowie um 20.00h (Kinderdisco), für die Kinder da. Da die Pools + Plash-Zone (für Kinder) nicht beheizt sind, sind diese im Mai noch entsprechend Kalt (ca. 18°C) Für alle, die einen romantischen und ruhigen Urlaub planen, würde ich dieses Hotel nicht empfehlen, da es spätestens beim Frühstück und Mittagessen etwas unruhiger zu geht. Das Abendessen kann in den Buffet-Restaurants oder in einen der 4 weiteren Restaurants (z.T. mit Zuzahlung + unbedingt rechtzeitiger Res.) eingenommen werden und ist hier dann auch deutlich ruhiger. Da die Anlage sehr gross ist, benötigt man von einem Ende bis zum anderen Ende ca. 25 Minuten zu Fuss (inkl. Berge) oder man wartet auf ein Golfcart, welche sporadisch/zufällig durch die Anlage fahren oder man lässt sich dieses telefonisch bestellen!!! Leider waren beide Zimmer nur schlecht gereinigt = Haare, Staub, Fussel, Zigarettenkippen... mussten wir leider vorfinden!!! FAZIT = Ein gutes Hotel, welches im Laufe der Zeit bestimmt noch besser wird, jedoch auf Grund der Grösse und enormen Anzahl an Kindern auch entsprechend laut und quirlig ist.