Frokost, lunsj og middag serveres, internasjonale retter

Anmeldelser av 2000 HOTEL Downtown Kigali

4 out of 5
2000 HOTEL Downtown Kigali
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 180 av totalt 380 anmeldelser." "
Rangering på 8 − Bra. 129 av totalt 380 anmeldelser." "
Rangering på 6 − Grei. 38 av totalt 380 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 380 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 380 anmeldelser." "

8,4/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Peder

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Skygg unna!
Dessverre en skuffende opplevelse. Senga var hard. Mye støy fra en AC som ikke fungerte. Innstilt på 16 grader så var der vel 25 grader på rommet. Også vanskelig å få slått av. Toalettet ville ikke skylle ned. Dette ble fikset etter vi sa ifra, men var like dårlig neste morgen. Renhold i dusjen var dårlig. Hele rommet for ikke å si hotellet trenger en skikkelig oppgradering! Utrolig at de har 4 stjerner! Anbefales ikke!
Bodde her 1 natt i oktober 2022
Svar fra 2000 HOTEL Downtown Kigali den 1. nov. 2022
Dear Skygg unna!Thank you for taking the time to notify us of the difficulties you have been experiencing with our hotel during your stay. we understand your frustration and we want you to know that your feedback gives us the chance to resolve any problem that may have occurred during your stay and assist us in making our services better. Rest assured that we are already rectifying some of the problems you experienced where by The bed was hard Lots of noise and AC that didn't work, toilets would not flash. Cleanliness in the shower was poor. The whole room not to mention the hotel needs a real upgrade. Kindly any other bad experience you had we will do our best to ensure this never happens again we hope that you will grant us an opportunity to host you again during your next visit to Kigali.Warmest regards, Reservation department

8/10 – Bra

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2020
Svar fra rese den 25. jan. 2020
Dear daniel , we are truly honored to receive this beautiful feedback about our property. it is a great pleasure that you found our property a pleasant one in all aspects. we are glad that we managed to meet your expectations and we are looking forward to always hosting you in the future. Warmest Regards, Paterne reservation department

10/10 – Utmerket

Bjarte

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019
Svar fra Bassaam den 22. nov. 2019
Dear, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. I am also very delighted to hear that our staff made you feel at home and I am certain that they enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to let them all know how much of an impact they made on your experience Thank you once again for sharing and we look forward to welcoming you back soon. Regards Bassaam 2000 Hotel Reservation department Hotel phone number:+(250)784793332

10/10 – Utmerket

jan frode

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2019
Svar fra pp den 13. apr. 2019
Dear jan Thank you for sharing your thoughts. We are happy to hear about your experience and are glad that you enjoyed your stay with us. We appreciate your compliments and look forward to welcoming you back again on your next visit at 2000 Hotel Downtown kigali Best Regards, paterne 2000 Hotel reservation Department

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property in a great city! The staff are amazing!! Rooms are large, clean, lots of water pressure. I highly recommend this place!!
Bodde her 2 netter i februar 2024
Svar fra Mohammed den 20. mars 2024
Dear Richard, We are greatly delighted and thankful for sharing this fabulous review with us. It is important to know that our staff was amazing and room experience were large and clean with lot of water pressure. The safety of our guests remains our most fundamental responsibility and commitment. Indeed, it was a great pleasure having you stay with us. We look forward to seeing you again. Warm regards, Mohamed, Guest experience manager.

10/10 – Utmerket

Peter

Bodde her 1 natt i februar 2024
Svar fra Mohammed den 23. mars 2024
Dear Peter,Thank you for choosing 2000 Hotel Downtown Kigali, and for taking time to write a review! We are so glad to hear that you enjoyed our service standard. Our hotel aims to provide a truly unique experience towards the guests and we are thrilled that we are able to exceed your expectations.We look forward for welcoming you back to our hotel in future.Sincerely yoursMohamed,Guest Relation Manager.

10/10 – Utmerket

Sybille

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although the room showed a bit of wear, it was very clean, had a great view, and the amenities were excellent (safe, slippers/bathrobe, tea and coffee in the room, bottled water, etc). The wifi was strong (the best I had in Rwanda) and the a/c worked well. The breakfast was delicious and offered a good variety. Everyone that worked there was helpful and accommodating, especially the front desk and the breakfast crew (thank you!) My only complaint is that the listing on Expedia says they have a free shuttle to/from the airport. The shuttle is only free from the airport to the hotel. You have to pay $20 from the hotel back to the airport. Overall, great hotel in the heart of Kigali!
Bodde her 1 natt i januar 2024
Svar fra Mohammed den 27. mars 2024
Dear Sybille ,Warm greetings from 2000 Hotel Downtown Kigali, and we sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Mohamed,Guest Relation Manager.

8/10 – Bra

LEAH

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pros: Great reception from the airport by hotel driver (Geoffrey night Driver), such a humble and respectful gentleman. Clean room & premises in general. Friendly and helpful staff from concierge especially (Nancy), reception and housekeeping (Valence). Cons: Poor services at the bamboo restaurant. Ordered room service for breakfast at 9 am, had to make 4 follow up calls only to receive cold food some few minutes to 11am. I requested for salt from one restaurant staff, he never returned, so I ate my food with no salt. The fridge in the room did not work the whole time I stayed in the hotel and the wifi was not working sometimes.
Bodde her 7 netter i desember 2023
Svar fra Mohammed den 31. des. 2023
Dear Leah,Thank you so much for your time and for sharing your review with us. We know how disappointing it is to wait for food after placing an order only to be served when cold. Kindly accept our apologies. Thank you also for raising the inconsistencies in our restaurant. We have taken your review seriously to help us continuously improve our levels of standard. We greatly appreciate the fact that the host at the entrance gave you a warm welcome. Indeed we greatly value you and the fact that you chose to stay with us. Looking forward to welcoming you again.Warm regards,Mohamed,Guest experience Manager

8/10 – Bra

lilian awuor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved my stay at the hotel. However, I would encourage them to work on the internet. As a foreigner, we depend on the internet for communication while we are away; however, the internet connection is so poor that it cannot sustain a WhatsApp call. Otherwise, everything was perfect, and I am looking forward to another trip
Bodde her 4 netter i desember 2023
Svar fra Mohammed den 27. mars 2024
Dear lilian,Warm greetings from 2000 Hotel Downtown Kigali, and we sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Mohamed,Guest Relation Manager.

10/10 – Utmerket

Peter

Bodde her 2 netter i desember 2023
Svar fra Mohammed den 27. mars 2024
Dear Peter,Thank you for choosing stay with us! We at 2000 Hotel Down Town Kigali strive to always surpass our guest's expectations. We are indeed glad that you enjoyed your stay with us. We look forward to hosting you in the near future!Very kind regards,Mohamed,Guest Relation Manager.

10/10 – Utmerket

Abdulrahim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra 2000 Hotel Downtown Kigali den 19. nov. 2023
Dear Abdulrahim, Thank you so much for this gracious feedback about your last stay with us. At 2000 Hotel Downtown Kigali, we are remaining fully committed to deliver the highest level of experiential service to our guest and we genuinely feel contented that we have been able to make your stay a memorable one. Thank you so much once again for the feedback, we are looking forward to welcoming you again. Kind regards, Sabrine 2000 Hotel Downtown Reservation department.

10/10 – Utmerket

Riley

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Airport shuttle is great and hotel is clean
We had the best time at this hotel. Even though our flight was delayed by 2 hours, there was no delay at the airport and we got to the hotel safely. The check in process went very smoothly. We had a great view of the city on the 12th floor. The bed was pretty firm.
Bodde her 1 natt i november 2023
Svar fra 2000Hotel Downtown Kigali. den 12. nov. 2023
Dear Riley, Thank you very much for taking time to share your amazing experience about your last stay with us. We are delighted to hear that airport shuttle is great and hotel is clean. We are happy to hear that you had the best time at our Hotel where the check-in process went very amoothly, the great view of the city on the 12th floor and the bed was pretty firm. Thank you once again for this amazing feedback and we hope you will give us another opportunity to welcome you back again. Best Regards, Sabrine 2000 Hotel Downtown Kigali Reservation department.

8/10 – Bra

SAMUEL og BRISTOW

Bodde her 5 netter i oktober 2023
Svar fra 2000 Hotel Downtown Kigali den 26. okt. 2023
Dear SAMUEL, We appreciate the time you took to post this review about your last stay with us. We trust it was a memorable one. Thank you once again for the wonderful feedback, we look forward to welcoming you back again in the nearly future. Warm Regards, Sabrine Reservation Department.

10/10 – Utmerket

MITESHKUMAR

Bodde her 1 natt i september 2023
Svar fra qwe den 26. sep. 2023
Dear Kumar , thank you for your review and for choosing our Hotel, thank you so much once again for your feedback and we are looking forward to welcoming you back in your next stay to Kigali. Kind Regards, Reservation Department.

8/10 – Bra

Tarun

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is good but its in the center of city market. The staff is very helpful and cooperative.
Bodde her 1 natt i september 2023
Svar fra 2000Hotel Downtown Kigali. den 26. sep. 2023
Dear Tarun, we thank you for taking time to review our Hotel by sharing the experience of your last stay with us with other travelers. We are glad to hear that it was a memorable one. We are delighted to hear that the hotel is good and the staff is very helpful and cooperative. Thank you once again for your feedback and we are looking forward to welcoming you again. Best Regards, Sabrine 2000 Hotel Downtown Kigali Reservation Department.

10/10 – Utmerket

Eric

Bodde her 1 natt i august 2023
Svar fra 2000 Hotel Downtown Kigali den 25. aug. 2023
Dear Eric, Thank you so much for taking time to review our Hotel regarding your last stay with us and for giving us the perfect rate. We are looking forward to welcoming you back again soon.RegardsSabrineReservation Department

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og romkomfort
Hotel ok. Staff Excellent.
Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room was cleaned to a high standard. Secondly my friend who works in the restaurant Emmanuel ( Gisanura) who I had long chats with on his night shift about the culture in Rwanda in general, history of the region, and he gave me an excellent tip to visit the Richard Kandt museum which is walking distance form the hotel. This guy knows Rwandan history and culture and it was a pleasure to exchange information about our respective homes. His service in the bar was excellent. Thirdly I want to mention the driver Ernest who took me to Acajera National Park. This guy was able to answer all my questions about the country and was a good natured and enjoyable person to travel for 12 hours with. He did some serious driving, as he drove us there and back for 6 hours and also drove me around the park for 6 hrs (he knows the park very well,every twist and every pothole in the park was skillfully navigated).The Chinese food only menu in restaurant is very limiting. Breakfast variety could be better
Bodde her 8 netter i juni 2023
Svar fra 2000 Hotel Downtown Kigali den 13. juli 2023
Dear Jason, thank you so much for taking your time and write this amazing feedback and for sharing it with fellow travelers. At 2000 Hotel Downtown Kigali, we are remaining fully committed to delivering the highest level of experiential service to our guests and we are really glad to hear that we have been able to make your stay a memorable one and you have met your expectation thought the staff who really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. We really apreciate the mention of Valence the housekeeper who cleaned your room everyday, Emmanuel in restaurant the who told you more about Rwandan culture. and Ernest who took you to Akagera national park. In addition we are delighted to hear that you had amazing moments in Rwanda and regarding what didi not meet your expectation mentioned above, we assure ou that your feedback is put into consideration.Thanks again for this wonderful feedback and we are looking forward to welcoming you again at 2000 Hotel Downtown Kigali. Regards, Sabrine Reservation Department.

10/10 – Utmerket

Lydia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff and it is spacious.
Bodde her 1 natt i juni 2023
Svar fra 2000 Hotel Downtown Kigali den 1. juli 2023
Dear Lydia, thank you for taking time to post a review on our hotel and we are delighted to hear that the staff are great and the hotel is spacious. It was our pleasure to host you and we look forward to welcoming you back again. Best Regards, Sabrine 2000hotel Downtown Kigali Reservation Department.

10/10 – Utmerket

Nina og Los Gatos

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing staff and great customer service!
Bodde her 9 netter i juni 2023
Svar fra 2000 Hotel Downtown Kigali den 1. juli 2023
Dear Nina, we appreciate the time you took to share your feedback about your last stay with us. we are delighted to hear that the staff are amazing and customer service is great. Besides, we truly value your loyalty to our brand and trust you will grant us another opportunity to welcome you back again. Best Regards, Sabrine 2000 Hotel Downtown Kigali reservation department.

2/10 – Forferdelig

Hamoud

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Room was without AC!!!! So hot.
Bodde her 2 netter i juni 2023
Svar fra 2000 Hotel Downtown Kigali den 7. juni 2023
Dear Hamoud, thank you so much for sharing the negative experience you had while staying with us such as room was without AC and others mentioned we really understand your fluctuation and we assure you that we take your feedback seriously and appreciate you bringing it to our attention. we've taken steps to ensure this won't happen again in the future. besides we look forward to serving you again soon. warm regards Sabrine, Reservation Department

8/10 – Bra

Lars

Forretningsreisende
Likte: Renhold og personale og service
Ok hotel, good staff, and good location
Bodde her 3 netter i mai 2023
Svar fra 2000 HOTEL Downtown Kigali den 24. mai 2023
Dear Lars, we appreciate the time you took writing this wonderful review about your last stay with us and we are really glad that we were able to make it a memorable one. the whole team is delighted to hear that the hotel is Ok, the staff are good and the location is good. Thank you once again for this amazing feedback and we look forward to welcoming you in the nearly future when you give us an opportunity to host you again. Best Regards, Sabrine 2000 Hotel Downtown Kigali Reservation Department.

10/10 – Utmerket

Harsha

Bodde her 7 netter i mai 2023
Svar fra 2000 Hotel Downtown Kigali den 14. juni 2023
Dear Harsha, thank you very much for taking time to share your feedback about your last stay with us. Besides, we truly value your loyalty to our brand, and trust you will grant us another opportunity to welcome you back again to 2000 Hotel Downtown Kigali. Warm Regards, Sabrine 2000 Hotel reservation department.

8/10 – Bra

MITESHKUMAR

Bodde her 1 natt i mai 2023
Svar fra 2000 HOTEL Downtown Kigali den 19. mai 2023
Dear MITESHKUMAR, thank you very much for sharing your feedback about your last stay with us. Besides, we truly value your loyalty to our brand, and hope you will give us another opportunity to welcome you back to prove the level of service we enjoy delivering to our guests. Best Regards, Sabrine 2000 Hotel reservation department.

2/10 – Forferdelig

ELHACHIMI

Bodde her 3 netter i mai 2023
Svar fra 2000 HOTEL Downtown Kigali den 15. mai 2023
Dear ELHACHIMI, thank you for taking the time to notify the difficulties you have been experiencing with our hotel during your stay. we understand your frustration and we want you to know that your feedback gives us a chance to resolve any problem that may have occurred during your stay and assist us in making our services better. Rest assured that i have shared your feedback with the whole team and we hope that you will give us an opportunity to host you again during your next visit to Kigali Warmest regards, Sabrine 2000 Hotel Downtown Kigali Reservation department.

8/10 – Bra

Rakesh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Downtown Kigali
Location in the middle of town is great. Hustle and bustle of a busy town is all around you. I was in Executive suite which was large. Bed was a little old and may need a new mattress. For such a big space there was one small fan. There is no air conditioner but one hardly needed that.
Bodde her 3 netter i april 2023
Svar fra 2000 HOTEL Downtown Kigali den 12. mai 2023
Dear Rakesh, thank you for these kind comments on Expedia.com and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests and I feel truly satisfied that we were able to make your stay a memorable one. We appreciate your complement states that Location in the middle of town is great, hustle and bustle of a busy town is well around you. we are delighted to hear that you enjoyed the Executive suite which was large. Not forgetting what did not match your expectation mentioned above, we have put them into consideration, and we assure that when you give us a chance to host you again you will enjoy all of our services to the fullest. I have shared your excellent comments with the team. Thank you again for this wonderful comment and we look forward to welcoming you back again. Regards, Sabrine 2000Hotel Downtown Kigali Reservation Department.

10/10 – Utmerket

Peter

Bodde her 2 netter i april 2023
Svar fra 2000 HOTEL Downtown Kigali den 5. mai 2023
Dear peter,Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review and high rating us. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards,AlianeReservation Department

10/10 – Utmerket

Admire

Bodde her 1 natt i april 2023
Svar fra 2000 HOTEL Downtown Kigali den 5. mai 2023
Dear Admire,Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards,AlianeReservation Department

8/10 – Bra

bob

Bodde her 2 netter i april 2023
Svar fra 2000 HOTEL Downtown Kigali den 15. mai 2023
Dear Bob, thank you so much for your feedback and for sharing it with fellow travelers. At 2000 Hotel Downtown Kigali, we are remaining fully committed to delivering the highest level of experiential service to our guests and we are really glad to hear that we have been able to make your stay a memorable one. Thanks again for this wonderful feedback and looking forward to welcoming you again at 2000 Hotel Downtown Kigali. Best regards, Sabrine Reservation Department 2000 Hotel Downtown Kigali.

10/10 – Utmerket

odunayo

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staffs
Bodde her 5 netter i april 2023
Svar fra 2000Hotel Downtown Kigali. den 22. apr. 2023
Dear Odunayo, thank you so much for taking your time and write this amazing review and for sharing it with fellow travelers. At 2000 Hotel Downtown Kigali, we are remaining fully committed to delivering the highest level of experiential service to our guests and we are delighted to hear that we have been able to make your stay a memorable one and you have met your expectation through friendly staff. Thanks again for this wonderful feedback and we are looking forward to welcoming you again at 2000Hotel Downtown Kigali. Warm Regards, Sabrine Reservation Department.

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra 2000 HOTEL Downtown Kigali den 10. apr. 2023
Dear Michael Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We look forward to welcoming you back! Warm Regards,Aliane Reservation Department

8/10 – Bra

John

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The 2000 Hotel is located in the city center of Kigali and so is convenient for shopping, walking and dining. The door staff were very friendly and willing to help find taxis etc. The wait staff was eager to help especially Shema who went above and beyond.
Bodde her 11 netter i mars 2023
Svar fra 2000 HOTEL Downtown Kigali den 3. apr. 2023
Dear John, Thank you for this amazing review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We appreciate your complement about our location, the door staff and the wait staff especially Shema who went above and beyond. Thanks again for this wonderful feedback we are looking forward to welcoming you again at 2000Hotel Downtown Kigali in the nearly future. Warm Regards, Sabrine 2000Hotel Reservation Department.

8/10 – Bra

Molly

Bodde her 1 natt i mars 2023
Svar fra 2000hotel den 24. mars 2023
Dear Molly,Thank you for taking time to post a review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane 2000Hotel Reservation Department

10/10 – Utmerket

Mohamed Riadh

Bodde her 2 netter i mars 2023
Svar fra 2000hotel den 24. mars 2023
Dear Mohamed,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We look forward to welcoming you back! Warm Regards,Aliane Reservation Department

10/10 – Utmerket

Gezai

Reiste med familie
Likte: Renhold og personale og service
Very convenient, big room
Bodde her 2 netter i februar 2023
Svar fra 2000 HOTEL Downtown Kigali den 28. feb. 2023
Dear Gezai,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we appreciate your compliment about big room. we look forward to welcoming you back! Warm Regards,Aliane Reservation Department

8/10 – Bra

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great
Bodde her 2 netter i februar 2023
Svar fra 2000 HOTEL Downtown Kigali den 7. mars 2023
Dear Paul Thank you for taking time to post a review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. Thanks again for this wonderful feedback we are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane 2000Hotel Reservation Department

10/10 – Utmerket

Admire

Bodde her 1 natt i februar 2023
Svar fra 2000 HOTEL Downtown Kigali den 25. feb. 2023
Dear Admire,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we look forward to welcoming you back! Warm Regards,Aliane Reservation Department

10/10 – Utmerket

Julian

Bodde her 1 natt i februar 2023
Svar fra 2000 HOTEL Downtown Kigali den 7. mars 2023
Dear Julian, Thank you for taking time to post a review on our Hotel and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. Thanks again for this wonderful feedback and high rating us we are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane 2000Hotel Reservation Department

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2023
Svar fra 2000 HOTEL Downtown Kigali den 10. feb. 2023
Dear Anonymous,Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we look forward to welcoming you back! Warm Regards,Aliane Reservation Department

8/10 – Bra

Pascal

Bodde her 2 netter i februar 2023
Svar fra 2000 HOTEL Downtown Kigali den 6. mars 2023
Dear Pascal,Thank you for these kind comments and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We are looking forward to welcoming you again at 2000 Hotel Downtown Kigali in the near future. Kind Regards, Aliane2000Hotel Reservation Department

8/10 – Bra

Neill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
When I book hotels in new destinations, I personally like places that are independent operations, and have unique individual identities, that you will fondly remember. Hotel 2000 fits that profile wonderfully. And it’s located in the heart of a lot of activity, and is easy to see if you go out roaming. The building is aged, but they do a good job working with it, and the staff is very accommodating of a diverse global patronage. Overall, a good value experience for the price.
Bodde her 13 netter i januar 2023
Svar fra 2000 HOTEL Downtown Kigali den 3. feb. 2023
Dear Neill Thank you very much for these kind comments and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests. We appreciate your glowing review, compliments about the location of the hotel, and is easy to see if you go out roaming and our staffs are very accommodating. Thanks again for this wonderful feedback and we are looking forward to welcoming you again. Kind Regards,Aliane 2000Hotel Reservation Department

10/10 – Utmerket

Noah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were exceptional, they always went above and beyond to ensure my stay was comfortable. I enjoyed my stay here and I'd highly recommend staying here if you want a central location and a great experience!
Bodde her 10 netter i januar 2023
Svar fra s den 23. jan. 2023
Dear Noah Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We appreciate your glowing review where by the staff was exceptional ready to go beyond to ensure your stay was comfortable, compliments and high ratings and look forward to welcoming you back! Warm Regards, Reservation Department

8/10 – Bra

Molly

Bodde her 1 natt i januar 2023
Svar fra 2000 HOTEL Downtown Kigali den 23. jan. 2023
Dear Molly, Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. we look forward to welcoming you back! Warm Regards, Aliane Reservation Department

10/10 – Utmerket

kim

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a very nice place but this is not my first time here it’s like the third time but I love it that’s why I always choose 2000 hotel kigali
Bodde her 2 netter i januar 2023
Svar fra 2000 HOTEL Downtown Kigali den 23. jan. 2023
Dear Kim Thank you for taking time to post a review on our hotel and we are delighted that you enjoyed your experience with us. We appreciate your glowing review, compliments and high ratings and look forward to welcoming you back! Warm Regards, Aliane Reservation Department

8/10 – Bra

Yves Florent

Bodde her 2 netter i desember 2022
Svar fra 2000 HOTEL Downtown Kigali den 20. des. 2022
Dear Yves Florent,Thank you for rating us on Expedia and we would like to know how your stay was.Was pressure to host you and we hope you will give us another opportunity in the future.we are looking forward to welcoming you back Kind Regards,Reservation Department

10/10 – Utmerket

Frank

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff were especially helpful. Deborah, Alice, Patrick and Joseph were all very efficient and friendly. They even gave pointers on speaking Kinyarwanda and gave advice on how to navigate the city by foot. Very friendly and very helpful.
Svar fra 2000 HOTEL Downtown Kigali den 11. des. 2022
Dear Frank, Thank you very much for these kind comments and for sharing them with other travelers. At 2000 Hotel Downtown Kigali we remain fully committed to providing the highest level of experiential service to our guests and we feel truly satisfied that we were able to make your stay unforgettable one. We are delighted to hear that staff were helpful especially Deborah , Alice , Patrick all were very efficient and friendly. we will recognize them for their efforts. Thank you again for High rating us and we look forward to welcoming you back.Best Regards, 2000 Hotel Reservation Department

10/10 – Utmerket

Rija

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient- spacious- delicious food
Svar fra 2000 HOTEL Downtown Kigali den 6. des. 2022
Dear Rija, Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review that was convenient, spacious, Delicious food. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards, Reservation Department

10/10 – Utmerket

Rija

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient- spacious-
Bodde her 1 natt i desember 2022
Svar fra 2000 HOTEL Downtown Kigali den 6. des. 2022
Dear Rija, Thank you for taking time to review our hotel and we are delighted that you enjoyed your stay with us. We appreciate your review that was convenient, spacious. It was a pleasure to host you and We look forward to welcoming you back again. Kind Regards, Reservation Department

8/10 – Bra

Molly

Likte: Renhold og personale og service
Bodde her 1 natt i november 2022
Svar fra 2000 HOTEL Downtown Kigali den 21. des. 2022
Dear Molly Thank you for rating us on Expedia and we would like to know how your stay was. Was pleasure to host you and we hope you will give us another opportunity in the future. we are looking forward to welcoming you back Kind Regards, Reservation Department

4/10 – Dårlig

Margaret

Be careful about your money. I booked on behalf of someone and they stole money from her room. I had the same complaint from another person I booked for last year. I only decided to write this review when I got the same complaint from a second person. They need to pay more attention to this. I hate to have to worry about the safety of my clients money and property when they travel. Please treat this as urgent and fix immediately.
Bodde her 3 netter i oktober 2022
Svar fra eee den 2. nov. 2022
Dear Margaret . Thank you for taking the time to notify us of the difficulties you have been experiencing with our hotel during your stay. we understand your frustration and we want you to know that your feedback gives us the chance to resolve any problem that may have occurred during your stay and assist us in making our services better we are investigating about that mentioned issue and sharing it with the manegent team to come up with better solution .we will do our best to ensure this never happens again we hope that you will grant us an opportunity to host you again during your next visit to Kigali Warmest regards, Reservation department

8/10 – Bra

Badr

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i oktober 2022
Svar fra 2000 HOTEL Downtown Kigali den 1. nov. 2022
Dear Yousif AbdelrahimThank you for taking time to review our hotel..We thank you for staying with us and look forward to welcoming you back to Kigali.Warm Regards,Reservation Department