The hotel is beautiful. In general, service meets the standard of its class including front desk, shuttle, and restaurant, however, house keeping appears to be substandard. Room cleaning isn't scheduled daily, unless requested by guest, and no matter what, only partially done. Glass and cup cleaning ignored, hair in bathroom never clean resulted to serious drainage blockage. Maintenance staff had to be called in to resolve the problem. The technician worked and talked back, didn't seem to regret for the inconvenience so caused, or their inadequacy to house keeping.