Eksteriør

Anmeldelser av Sheraton Hartford South Hotel

3.5 out of 5
Sheraton Hartford South Hotel
100 Capital Blvd, Rocky Hill, CT

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 533 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 270 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 62 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 38 av totalt 1004 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Greely

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely personnel
Bodde her 1 natt i mars 2024

8/10 – Bra

Steven

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Hospitality at the front desk was great. Staff was very helpful to make sure issues were resolved quickly. The facility itself seems to not be at the higher standard as it once was. It's doors and heating unit seems old and a little dated. The outside window iron rails had paint chipping and peeling. Just seems to need some renovation in the details.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything there is very clean
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Enrique

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Susan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet (which is rare.) We booked last minute for a quick getaway, got an accessible room which only has one night stand and no end table for the easy chair which made it difficult to enjoy the room. Btw pictures of accessible room showed end tables.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Nelson

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación
Bodde her 1 natt i februar 2024

8/10 – Bra

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Erika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Si
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

YEYMY

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good service, cleaned and organized.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Anderson

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quite and friendly staff
Bodde her 1 natt i februar 2024

8/10 – Bra

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Emily

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Pious

Likte: Renhold
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

James

Likte ikke: Renhold
Wake up this morning and I found a finger clipping on my sheet. I did not clip my nails the night before. I really hope I didn’t sleep on someone else’s old sheet. I told the desk clerk and he apologized saying they are short on staff. He did not offer a future stay nor discounts
Bodde her 2 netter i februar 2024

10/10 – Utmerket

edgar

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Tasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s a very nice peaceful
Bodde her 1 natt i februar 2024

6/10 – Grei

Karen

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Rick

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was where I needed to be
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Yaritza

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Unfortunately stay for 2 tonight from the moment I walked in ceiling tiles or something from the entrance top was fallen so limited to entrance. 2. 372 room when we walked in the rugs had a bad odor previous old vomit not properly cleaned microwave was burnt inside and last the pool was a nightmare in desperate need of help look unsafe to even go in not find a manager to request a discount or even a common courtesy, like will try to help overall won’t stay even for $50 a night deserved reimbursement, but I will not argue just a hard no for me and whoever comes Sheraton you can do better
Bodde her 2 netter i januar 2024

8/10 – Bra

Marissa

Reiste med partner
Likte: Renhold og personale og service
I would have preferred the pool to be open later and our ice machine didn't work during our visit. Other than this it's a beautiful hotel and we had a lovely time staying for Christmas.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Bobbi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
We stayed overnight during travels. We like that there is a restaurant in the hotel. Everything was great!
Bodde her 1 natt i desember 2023

8/10 – Bra

Leonard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

Richie

Likte: Personale og service
Likte ikke: Romkomfort
Good & Bad
THE GOOD > The hot breakfast here that was included with the room is absolutely one of the best available anywhere. There's a LOT to choose from: eggs, bacon, sausage, potatoes, etc. all cooked to perfection and fresh. Several juices, milk, coffee, etc. Fresh fruit. It was just great. Also, the hotel is CLEAN, incl. downstairs lobby bathrooms. And the front desk staff and restaurant staff = VERY nice, professional, and helpful. And it's a very pretty property, holiday decorated nicely. THE NOT-SO-GOOD > The heat in our room didn't work, which made sleeping there overnight on Christmas Eve less than comfortable. I had to crank it to 81degrees to even BARELY get enough warmth to survive the night. It was FREEZING in our Rm#257 (AND... the sink was clogged up and wouldn't drain). And this was our second room, we had to switch from Rm#244 because the toilet wasn't flushing well. Also, in neither room was there any "Do Not Disturb" sign to use on the door. So, come Christmas morning... KNOCK-KNOCK-KNOCK at 8am— "HOUSEKEEPING!" I did not need that. We had a late check-out, but that made no difference. I tried to tell the housekeeper we were leaving at noon, but she came back at 11AM... KNOCK-KNOCK-KNOCK, "HOUSEKEEPING." So much for sleeping late. Apparently, the housekeeper didn't speak English, and nothing on her schedule said we were checking out at noon. Needless to say, it wasn't the most restful one night stay, but we did have a good b'fast.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Lisa

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Was a good stay
Breakfast was affecting bed was comfy
Bodde her 1 natt i desember 2023

10/10 – Utmerket

chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Larry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room and property in general were an excellent value. Desk staff was especially helpful. Some young guests were a bit noisy late that night, but it's nothing the hotel could have prevented.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Veronica

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Brenda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very professional
Bodde her 1 natt i november 2023

8/10 – Bra

Lavesh

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value
Bodde her 4 netter i november 2023
Svar fra Jerae den 2. des. 2023
Thank you, we hope to see you again soon!

6/10 – Grei

Patricia

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The staff was friendly and the food was good but the lobby was freezing cold and could not sit in the lobby. The lighting in the rooms could be better.
Bodde her 1 natt i november 2023
Svar fra Jerae den 2. des. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 – Dårlig

Royce

Bodde her 1 natt i november 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Utmerket

Claire

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Jerae den 7. nov. 2023
Thank you, we hope to see you again soon!

6/10 – Grei

Tanya

Forretningsreisende
Fine
Bodde her 1 natt i august 2023
Svar fra Jerae den 7. nov. 2023
Thank you, we hope to see you again soon!

6/10 – Grei

Ryan

Forretningsreisende
Likte: Renhold og romkomfort
Nice, but outdated hotel
Older hotel, even still has the alarm clocks with the integrated 30-pin iPod charger. WiFi didn’t work in my room during the stay, and there wasn’t an EV charger on site (hotels.com did list one at the time). Still a very nice hotel though, with comfortable beds and quiet room.
Bodde her 3 netter i oktober 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Bra

Joely

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Layout of room little weird , but other than place was clean and great location
Bodde her 1 natt i oktober 2023
Svar fra Jerae den 11. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Grei

Michael

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 – Grei

Christie

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Our room was a little out dated but clean. My main issue was that our room did not have heat! Did not realize the issue until I woke up at 6am to the room temp at 50 degrees! I went to tell the front desk and I was told the engineer would be in around 7:30. Told them we were checking out around that time so it didn’t matter. Extremely disappointed that the staff did not try to rectify this with partial refund or rewards credits.
Bodde her 1 natt i oktober 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Utmerket

Yakie

Bodde her 1 natt i oktober 2023
Svar fra Jerae den 7. nov. 2023
Thank you, we hope to see you again soon!

10/10 – Utmerket

Tiffany

Bodde her 1 natt i september 2023
Svar fra Jerae den 7. nov. 2023
Thank you, we hope to see you again soon!

8/10 – Bra

Amanda og Weston

Bodde her 1 natt i oktober 2023
Svar fra Jerae den 7. nov. 2023
Thank you, we hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A nice hotel.
We were very happy with the hotel overall. The staff was pleasant and friendly, the room was comfortable, the food and drinks at the bar were good. They are pet friendly and have a nice area for dogs. We would return again if in the area.
Bodde her 3 netter i september 2023
Svar fra Jerae den 11. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Forferdelig

Yiting

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was dirty! I’m pretty sure the sheets had not been properly washed because I developed a rash in the middle of the night. Now I have breakouts in areas I’d never previously gotten breakouts in.
Bodde her 1 natt i september 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 – Dårlig

Andrea

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel nice and clean, rooms cold and TV didnt work.
Bodde her 1 natt i september 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

2/10 – Forferdelig

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Reserved a queen bed room but upon entering the room assigned it was double beds. Went to front desk and they then told me they had nothing available other than 2 double beds and couldn’t offer me anything.
Bodde her 1 natt i september 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly bar staff
Bodde her 5 netter i september 2023
Svar fra Jerae den 11. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Tammy L

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay was really great and the staff was wonderful.
Bodde her 1 natt i september 2023
Svar fra Jerae den 11. nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Dårlig

Maria

Bodde her 1 natt i september 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 – Grei

Tammy

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The walls were very dirty not just dirt smudges but food or something stuck on them. The window was in terrible condition with white clouds blocking the view. The rugs were stained throughout the hotel. The staff at the restaurant were awesome!
Bodde her 2 netter i september 2023
Svar fra Jerae den 11. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.