Dear Johan Petter, Thank you for staying at the Melia Hanoi Hotel! It is our pleasure to know that you had a good stay overall. As guest satisfaction is our ultimate goal, we always strive to provide an enjoyable experience to all of our guests. Positive feedback like yours is a priceless gift that will motivate us to try our best every day. Once again, our most sincere thanks for choosing us. We hope to welcome you back soon. Warm regards, Vu Ngoc Anh Guest Experience Team

Dear Valued Guest, Greetings from Melia Hanoi! Thank you very much for choosing us and sharing your experience. We are glad to know that you had a wonderful stay. Guest satisfaction is our top priority, and we strive to make each and every guest feel comfortable while staying with us. Your kind words are very much appreciated and are truly an encouragement for our whole team. Once again, our most sincere thanks for your feedback. We hope to welcome you back soon. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience

Dear Valued Guest, Thank you very much for staying with us and sharing your experience! We are glad to know that your current stay with us was wonderful. Guest satisfaction is our top priority, and we strive to make each and every guest feel comfortable while staying with us. Your kind words are very much appreciated and are truly an encouragement for our whole team. Once again, our most sincere thanks for your feedback. We hope to welcome you back soon. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience

Dear Tore, Warm greetings from Melia Hanoi! Thank you very much for choosing us and sharing your experience! We are glad to know that your current stay with us was good overall. Guest satisfaction is our ultimate goal and we highly appreciate that you have shared the comments regarding the shoe shine service in the room as well as the quality of the salmon for breakfast. Rest assured that these comments are transmitted to the related department for the internal review. Please accept apologies if these issues did not make your stay a perfect one. We look forward to welcoming you back to our hotel in the near future. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience

Dear Mads, Thank you very much for sharing your nice comments with us. It is a pleasure to know that you had a great time in Melia Hanoi. I will share your nice comments with our team, who I am sure will be encouraged by your remarks. Thank you again and we look forward to welcoming back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager

Dear ofelia, Thank you for choosing Melia Hanoi for your recent stay. It was a great pleasure to have you with us. We are delighted to learn that you really enjoyed your stay with us. Your nice comments have been shared with the whole team and I am sure that they will be encouraged by your remarks. Once again, many thanks for your feedback. We wish to have another chance to welcoming you back to our hotel soon. Best regards, Nguyen Thanh Binh Guest Experience Team

Dear andy, Thank you so much for you great review about Melia Hanoi on Expedia. We are happy that our central location, comfortably equipped room and carrying hospitality of our associates met your expectations and made your stay memorable. We look forward to welcoming you back to our hotel soon!. Kind regards,

Dear Sumeth, Thank you for staying at the Melia Hanoi hotel and for reviewing us on Expedia! We are pleased to know that our facilities and services had met to your expectations. At the Melia Hanoi Hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience for each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day. Thank you once again for placing your trust in us! We look forward to welcoming you back Melia Hanoi hotel in the near future. Best regards,

Dear Michael, Thank you for staying at Melia Hanoi hotel and sharing your feedback with us! It saddens us to know that your experience was not as expected. We would like to express our apology about the incident occurred during your stay. Your comment is well noted and will be taken into improvement. We will remind and retrain staff to avoid the same situation happening again. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards,

Dear Antonio,Thank you for staying at Melia Hanoi hotel and rating us on Expedia!It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day.Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future.Best regards,Nguyen Thuy TrangGuest Experience Agent

Dear Bobby,Thank you for staying at Melia Hanoi hotel and rating us on Expedia!It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day.Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future.Best regards,Nguyen Thuy TrangGuest Experience Agent

Dear Charles A Lopez, Thank you for staying at the Melia Hanoi hotel and for reviewing us on Expedia! We are pleased to know that our facilities and services had met to your expectations. At the Melia Hanoi Hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience for each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day. Thank you once again for placing your trust in us! We look forward to welcoming you back Melia Hanoi hotel in the near future. Best regards,

Dear Solomon, Thank you for choosing to stay with us and for rating us on Expedia ! We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day. Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future. Best regards,

Dear Gina, Thank you for choosing to stay with us and for rating us on Expedia !We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day. Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future. Best regards,

Dear Datuk Husni Zai,Thank you for choosing to stay with us and for rating us on Expedia !We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day.Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future.Best regards,

Dear Lan,Thank you for choosing to stay with us and for rating us on Expedia !We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day.Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future.Best regards,

Dear Manoj,Thank you for choosing to stay with us and for rating us on Expedia !We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day.Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future.Best regards,

Dear Huu Trinh,Thank you for choosing to stay with us and for rating us on Expedia !We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day.Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future.Best regards,

Dear Andryene,Thank you for choosing to stay with us and for rating us on Expedia !We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day.Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future.Best regards,

Dear Andrea,Thank you for choosing to stay with us and for rating us on Expedia !We are pleased to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest. Positive feedback like yours is truly a source of encouragement for our whole team to keep up our performance day by day.Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future.Best regards,

Dear Valued Guest, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards,

Dear Ghassan, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards,

Dear Gilles, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards,

Dear wade,Thank you for choosing to stay with us and for rating us on Expedia!We apologize for the inconvenience during your recent stay and your comment will be taken into consideration to improve our services. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail to deliver a seamless personalized experience to each guest.Thank you once again for placing your trust in us! We look forward to welcoming you back to Melia Hanoi hotel in the near future.Best regards,

Dear cuong, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc AnhGuest Experience Manager

Dear cuong, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc AnhGuest Experience Manager

Dear Chin hwee, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc AnhGuest Experience Manager

Dear Do Youn, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Gala Delgado Guest Experience Team

Dear Yuito,It is our pleasure to receive your wonderful feedback!We are pleased to know that you found our facilities, services, location and breakfast up to your expectations. Guest satisfaction is our main objective and we are happy to know that in your case we have achieved it. Please accept our sincere apologies for the inconvenience caused during your breakfast. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work day by day.Once again, thank you for staying at Meliá Hanoi Hotel! We hope to have the opportunity to welcome you back in the near future.Best regards, Gala DelgadoGuest Experience Team

Dear Tebnoma David, It is our pleasure to receive your amazing feedback about your recent stay at Melia Hanoi Hotel. We are delighted to know that you had enjoyed our convenient location, as well as the breakfast buffet at Mosaico restaurant. We strive to provide seamless moments to all the guests and your positive comments truly motivate us to try harder every day. Thank you for staying with us! We look forward to welcoming you again in the near future. Kind regards, Vu Ngoc AnhGuest Experience Manager

Dear Yuki,Thank you very much for rating us on Expedia! We are delighted to know that you had a good experience and were satisfied with the hotel's services. Once again thank you very much for your review. Hopefully in the future, we can continue to welcome you back for similar experiences.Best regards,Gala DelgadoGuest Experience Team

Dear YOICHI, Thank you for sharing your recent experience! It saddens us to know that we were not able to fulfill your expectations during your stay. We are sorry for any inconvenience caused. If possible, please kindly provide more details, or any comments you might have. As guest satisfaction is our ultimate goal, we appreciate your feedback and will use it to improve our services continuously. Thank you once again for staying at Melia Hanoi Hotel! We look forward to hearing from you soon. Best regards,Vu Ngoc AnhGuest Experience Manager

Dear YOICHI, Thank you for sharing your recent experience! It saddens us to know that we were not able to fulfill your expectations during your stay. We are sorry for any inconvenience caused. If possible, please kindly provide more details, or any comments you might have. As guest satisfaction is our ultimate goal, we appreciate your feedback and will use it to improve our services continuously. Thank you once again for staying at Melia Hanoi Hotel! We look forward to hearing from you soon. Best regards, Vu Ngoc AnhGuest Experience Officer

Dear Craig,Thank you very much for rating us on Expedia! We are glad to know that you had a good experience with us. We strive to provide a wonderful experience to each and every guest, and your positive review is truly a source of encouragement for our whole team.Once again, our most sincere thanks for choosing the Melia Hanoi Hotel! We hope to welcome you back soon.

Dear Hiroshi, Thank you for sharing your feedback! It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc Anh Guest Experience Officer

Dear Christina, Thank you for your wonderful feedback!It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc Anh Guest Experience Officer

Dear Silvia,Greetings from Melia Hanoi!Thank you for staying at our hotel and sharing your experience on Hotels.com!We are glad to learn that you had a fantastic stay. At Melia Hanoi, guest satisfaction is always our top priority and your rating truly creates a source of motivation for the team.We look forward to welcoming you back in the future.Warm regards,Doan Hong Ngoc Dung,Director of Guest Experience

Dear Mathieu, It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc Anh Guest Experience Officer

Dear TAKEHARU,Greetings from Melia Hanoi! Thank you for rating our hotel. It is our pleasure to know that you had an enjoyable stay with us. At Melia Hanoi, we always strive to bring comfortable moments to each and every guest and having achieved that is a true source of encouragement for the team.Thank you once again for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc AnhGuest Experience Officer

Dear NAOKI, It is our pleasure to know that you had an enjoyable stay. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc Anh Guest Experience Officer

Dear Valued Guest, Thank you for sharing your feedback with us! We sincerely apologize once again for the incident with your room service order. Our Culinary team had taken proper measurements to address the issue and avoid similar situation in the future. With the intention of making things right, along with removing the burger from your bill, we had also offered a Food and Beverage credit, but unfortunately it was not accepted by you. As guest satisfaction is our ultimate goal, we always strive to take care of every details to deliver a seamless experience to our guests. Your constructive feedback is highly appreciated and will help us improve our services continuously. Once again, please accept our apologies for any inconvenience caused. We hope to have a chance to welcome you back with a better experience. Best regards, Vu Ngoc AnhGuest Experience Officer

Dear Akira, Thank you for rating us on Expedia! It is our pleasure to know that you had an enjoyable stay. As guest satisfaction is our ultimate goal, we always strive to take care of every details and deliver a seamless experience to all the guests. Your positive review is a source of motivation for our whole team to try harder every day. Thank you once again for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Warm regards, Vu Ngoc AnhGuest Experience Officer

Dear Hoai,Thank you for choosing our hotel and sharing your experience on Expedia.We are glad to learn that you had a wonderful stay and our team members were able to assist you. At Melia Hanoi, guest satisfaction is always our top priority and your feedback is a true source of motivation for the team.We look forward to welcoming you back in the future with seamless experience.Warm regards,Doan Hong Ngoc DungDirector of Guest Experience

Dear Valued Guest,Greetings from Melia Hanoi!Thank you for rating our hotel.We are pleased to know that you had a good experience at our hotel. At Melia Hanoi, we always strive to bring comfortable moments to each and every guest and having achieved that is a true source of encouragement for the team.We look forward to welcoming you back in the future.Warm regards,Doan Hong Ngoc DungDirector of Guest Experience

Dear Mr. Bill, Thank you for sharing your feedback with us! It is our pleasure to know that you had an enjoyable stay. At Melia Hanoi Hotel, guest satisfaction is our ultimate goal and we always strive to take care of every detail to deliver a seamless experience personalized for each guest. Your positive feedback is truly a source of motivation for our whole team to keep up our hard work every day. Once again, thank you for staying at Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc AnhGuest Experience Officer

Dear Arata, Thank you for rating Melia Hanoi hotel! It is our pleasure to know that you had an enjoyable stay with us. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is highly appreciated and it will help us improve our service continuously. Thank you once again for choosing Melia Hanoi hotel! We hope to have the opportunity to welcome you back in the near future. Best regards, Vu Ngoc AnhGuest Experience Officer

Dear adriano,Greetings from Melia Hanoi!Thank you for choosing our hotel and rating the experience on Hotels.com.We are glad to learn that you had an enjoyable experience with us. At Melia Hanoi, we always strive to bring comfortable moments to each and every guest and should you have any further comments or simply some suggestions that could have made your stay more perfect, please do not hesitate to share with us.We look forward to welcoming you back in the future.Warm regards,Doan Hong Ngoc DungDirector of Guest Experience

Dear Craig,Greetings from Melia Hanoi!It's our great pleasure to be your home away from home in Hanoi!We are glad that you enjoyed your stay with us. At Melia Hanoi, guest satisfaction is our top priority and your kind word are truly a source of motivation for the team.We look forward to welcoming you back in the future.Warm regards,Doan Hong Ngoc DungDirector of Guest Experience