Leilighet – executive | Terrasse/patio

Anmeldelser av LHP Suite Firenze

LHP Suite Firenze
Via di Bellariva 18, Reception Lungarno Zecca Vecchia 18, Florence, FI

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 63 av totalt 119 anmeldelser." "
Rangering på 8 − Bra. 37 av totalt 119 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 119 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 119 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 119 anmeldelser." "

9,0/10

Renhold

8,2/10

Personale og service

8,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Totally ok
It was a nice apartment, good with two bathrooms. It is a bit to walk to the city centre, it took us around 20 minutes. We missed to see that we had to check in at the hotel reception when we arrived to the apartment so we had to walk for around 15 minutes to get to the hotel reception at the check in, but the staff was really helpful and payed for our taxi to the way back to the apartment. It was good with two bathrooms for us 4 friends but the bedsofa wasn´t made when we arrived, we had to call the reception and after a while they came and settled it. Overall really helpful and nice staff but we didn´t expect to be so far to the city center.
Bodde her 2 netter i oktober 2019

10/10 – Utmerket

Anita

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bel appartement proche du centre historique
Très bon séjour dans cet Hôtel - appartement Il manquait un parking et c’était parfait mais c’est juste pour trouver un défaut 😊 On y retournera avec plaisir
Bodde her 6 netter i august 2019

10/10 – Utmerket

Michelene

Bodde her 2 netter i september 2019

8/10 – Bra

buki81

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gut Unterkunft für Kurzaufenthalte. Lediglich mangelt es etwas and Geschirr und Küchenutensilien, sofern man in der Küche kochen möchte.
Bodde her 3 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i oktober 2019

8/10 – Bra

Linda

Likte: Renhold og overnattingsstedets bygg og tilstand
The apartment was very nice ... however the shower leaked all over floor which attracted ants. They sent someone to fix shower but the silicone did not work and it continued to leak. Also no one came to clean the whole week we were there, when asked we were told it cost extra. Had to ask for clean towels, and toilet paper ran out. And the bed was a bit too hard for my comfort.
Bodde her 7 netter i september 2019

10/10 – Utmerket

CHANG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019

10/10 – Utmerket

Jan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Stay
Bodde her 2 netter i september 2019

10/10 – Utmerket

Cesar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me gusto todo fue excelente, la única observación es resolver lo de buscar la llave en otro sitio. Debe haber un procedimiento de con una llamada mandar las llaves o dejar la llave en caja de seguridad externa
Bodde her 1 natt i august 2019

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is great. The only thing that is a bit conversome is the fact that have to go to a different place to do the check in and it was not evident in the confirmation. We got to the place and realized there was no lobby, read again the email, and then go to the other place to check in, to finally come back and get in. I would write the note about check in up above in the email.
Bodde her 1 natt i august 2019

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte ikke: Fasiliteter
El trato a la llegada es excepcional. El alojamiento correcto, está algo alejado pero es confortable
Bodde her 6 netter i juli 2019

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in is at a different hotel, they ordered us a cab from check-in hotel to this apartmenr. The apartment was infested with flies. They provided us with a WhatsApp number which we called and they reluctantly send someone. The gentlemen thet sent moved us to a new apparment. The new property had no hot water so we called again and they sent the same getleman who was able to fix it. The bed was extremely uncomfortable, all we could feel was springs. Although the hotel was able to sort out the majority of issues, this was very frustrating. The property is about 2km from the inner city. Its a long 45min walk particularly on hot summer days this is very exhausting. There is a bus near by but particularly annoying planning your day around a bus timetable. I would not suggest staying here. It is very far from the inner city.
Bodde her 4 netter i juli 2019
Svar fra M. Aro den 6. aug. 2019
Dear Guests, Thank you for choosing our apartments for your stay in Florence, we are sorry for the inconveniences you had during your stay. Unfortunately, these days Florence was full of small flies that were attracted to the light in homes, apartments, hotels, restaurants nearby the river and entered as soon as one opened the window or terrace door. Fortunately, the "invasion" last only a few days. As you mentioned we immediately upgraded you to a higher category apartment and the problem with hot water was also resolved instantly. Our location is well indicated on our website and with a little help of maps one can figure out if it meets one's needs before arrival. As you mentioned there is public transport available, as well as bike-sharing or rental. Cycle lanes from the Suites to the old town go through the beautiful green area along the river Arno, with outdoor bars and restaurants during summertime. Of course, there are accommodations available right in the inner city but for a different budget. It is always recommendable to choose the accommodation that meets one's needs and budget to avoid discontent and enjoy your stay. Again we apologise for the inconveniences and sad to receive such a low valuation from you even after all nuisances were resolved quickly by our attentive staff. Thank you, Sincerely,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No está en el bullicio de Florencia, pero bien comunicado con la linea 14, excelente opción y sumamente estético
Bodde her 2 netter i juni 2019

6/10 – Grei

Francesco

Likte: Overnattingsstedets bygg og tilstand
Luxury but not recommended.
I had 2 apartments. Both of them are luxury flats, nicely finished. I would not come back here though. In both cases the keys collection is about 20 minutes walk away. Honestly from the flats. The flats are owned by an hotel in the city centre. Furthermore, when I got into the second flat, it was literally invaded by small flying insects. I spent a good 40 minutes to get rid of them. Also, the flat is in the basement and there's no indication of its location.
Bodde her 1 natt i juni 2019

4/10 – Dårlig

Michael

Likte ikke: Renhold og romkomfort
Very unclean apartments, neglected by management.
There were disgusting fruit flies everywhere. The A/C did not work when we got into the apartment (they had to send us batteries by courier). The WIFI stopped working on day 2. And the check in is 1km away from the hotel, it makes for a very long, hot walk.
Bodde her 2 netter i juni 2019
Svar fra M. Aro den 26. juni 2019
Dear Michael, Thank you for choosing LHP River Suites and for your feedback. We are sorry to read that your stay did not live up to your expectations. We apologise for the inconveniences; unfortunately, the cleaning company we collaborate with has failed to deliver satisfactory service, and we are changing the company at this very moment hoping to fìhave a more effective collaboration with a new company that will assure us the high standards of service as requested by us in the contract. As for the check-in, we offer a free shuttle service to all our guests upon arrival from LHP River Hotel & Spa to LHP River Suites; therefore we do not understand how come you walked to the appartments. Upon check-out, we are happy to assist all guests by reserving a taxi or giving indications on how to get around with public transportation. Since the service is a short time apartment rental, we do not have staff on site, but we are available by phone 24h a day. We thank you for pointing out the problem with wifi, we have sent a technician to check, and the service has been restored. Thank you, Best regards,

8/10 – Bra

María Teresa

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente solo muy sucio Terrazas
Bodde her 4 netter i mai 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todella siisti ja viihtyisä huoneisto. Kaksi kylpyhuonetta oli ihana yllätys, jota emme v aratessamme edes huomanneet!
Bodde her 2 netter i mai 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og fasiliteter
Bodde her 2 netter i april 2019

2/10 – Forferdelig

Mary

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Our unit had several issues, both shower heads were broken, one of which fell while showering. The bathroom toilet continued to run water after flushing. A piece of molding from the door frame fell on me. The heater was shut off and there was no hot water in a the unit so in the middle of the night we were switched rooms
Bodde her 1 natt i mai 2019

4/10 – Dårlig

CP

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The overall property was fine. There were two glaring issues, however. The bed was literally a box spring with no mattress. Try to sleep on a springs, I dare you. The other issue is their washing machine took 4 hours to finish! We were up all night listening to the darn thing. We actually didn't sleep at all. One of the worst hotel experiences of my life.
Bodde her 1 natt i april 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Appartamento nuovissimo e super accessoriato. Moderno ed elegante. Zona comodissima e servita dal bus per il centro
Bodde her 1 natt i april 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2019

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i april 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
tutto perfetto, pulito , gente gentile sistemazione giusta.
Bodde her 1 natt i februar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2018

10/10 – Utmerket

Leticia Guadalupe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i oktober 2018

10/10 – Utmerket

Emanuele

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bellissimo appartamento
Appartamento bellissimo, moderno, e con piccolo balcone. Accoglienza perfetta ed anche se il check-in è distante dall’appartamento siamo stati accompagnati gratuitamente tramite auto da operatori dell’hotel. Unica cosa che ha ridotto il comfort è il mancato funzionamento di entrambi le abat jour del letto. Quindi era necessario alzarsi dal letto per accendere le luci della camera. Probabilmente adesso avranno però già risolto. Anche i cassetti della cucina probabilmente hanno bisogno di un po’ di manutenzione, ma sono cose di poco conto rispetto al rapporto di qualità/prezzo dell’appartamento.
Bodde her 1 natt i september 2018

10/10 – Utmerket

joseph

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay here if you're in Rome!!
It was incredible. The appartment was spacious, clean and convenient.
Bodde her 3 netter i oktober 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2018

4/10 – Dårlig

Anna Maria

Likte ikke: Romkomfort
Deludente
Camera in un seminterrato confinante con posti auto, asciugami e sapone centellinati... mah! Non aggiungo altro
Bodde her 2 netter i oktober 2018

8/10 – Bra

Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Сложная система заселения, чтобы получить ключи надо ехать за 1,5 км в другой отель. Хорошо что мы были на машине. Отличные апартаменты, но проблема со стоком воды в душе и раковинах, ленивый сантехник.
Bodde her 2 netter i juli 2018

10/10 – Utmerket

Thomas-Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super Appartement in Florenz
Neues Appartement. Bushaltestelle vor der Tür. Perfekt für Sightseeing-Tour.
Bodde her 4 netter i juli 2018

6/10 – Grei

Lynn og Sydney

Likte: Renhold og personale og service
The property is lovely but it’s 15 mins away from the city which is really just too far. The bus is convenient but as I live in the city at home I don’t want to be commuting while on holidays. Once we had shopping so a taxi was about 15-20 euros. The staff were helpful and if you need space it’s a nice apartment but the location didn’t work for us.
Bodde her 3 netter i juni 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Confusion about using the shuttle but otherwise a great stay
Bodde her 2 netter i juni 2018

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
An amazing apartment with one big disappointment. The beds were INCREDIBLY UNCOMFORTABLE! I could not sleep on the mattress and had to put the two blankets and the throw under a sheet to try and make the mattress more comfortable! Fortunately it was warm enough to just sleep under a sheet
Bodde her 3 netter i juni 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mai 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tilava asunto matkan päässä keskustasta
Huipputilava huoneisto jonkin matkaa keskustasta. Rauhallinen ympäristö, kaksi makuuhuonetta sekä kylpyhuonetta, parveke koko huoneiston levyinen.
Bodde her 4 netter i april 2018

8/10 – Bra

Manuel

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buona esperienza
Camera molto spaziosa e arredamento ultra moderno peccato per alcune zone della casa dove si vedevano ancora i lavori appena effettuati... Forse andava pulita un po' meglio sia fuori che dentro... Tutto sommato una buona esperienza
Svar fra Marilena den 9. apr. 2018
Gentile Manuel, siamo davvero felici per le belle parole rivolte al nostro appartamento e soprattutto che abbia potuto godere di un buon soggiorno. Siamo sicuri che per una sua prossima vacanza a Firenze presso la nostra struttura sarà tutto perfetto. Nell'attesa di poterla accogliere nuovamente al più presto. Cordiali saluti, Lhp Suite Firenze - Marilena e lo Staff

6/10 – Grei

Molli og hessen

Ich war 2 Tage in Florenz,leider haben wir sehr laute Nachbarn gehabt. Betten Matratzen sind sehr hart,sonst alles anders war okay
Bodde her 3 netter i mars 2018
Svar fra Marilena den 7. apr. 2018
Dear Molly, thank you very much for your feedback. Remember that we are at your total disposal for anything, and, if informed, we would be happy to help you with the noisy or the beds. We are looking forward to welcome you back soon. Best regards, Lhp Suite Firenze - Marilena and the Staff

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Bon séjour. Seul bémol travaux dans l appartement du dessus. Récupération des clés de l appartement dans la rue suite à des travaux.
Bodde her 4 netter i februar 2018
Svar fra Marilena den 10. mars 2018
Dear Guest, thank you for your feedback. we are happy you enjoyed your stay in our Lhp suite Firenze. In these days we are renovating the hotel where check-in is managed but we are doing the best to organize a fast and perfect service. Best regards, Lhp suite Firenze - Marilena and the Staff

6/10 – Grei

Isabelle og Paris

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
appartement superbe beaucoup trop loin du centre
L'appartement est parfait et la terrasse sublime. Mais il est situé beaucoup trop loin du centre historique de Florence. Il faut compter 40mn pour atteindre le Duomo à pieds. Et la ligne de bus 14 met quant à elle 20 bonnes minutes. Et la fréquence des bus est toutes les 15mn aux heures de pointes. Dommage!
Bodde her 4 netter i februar 2018
Svar fra Marilena den 7. apr. 2018
Dear Isabelle, thank you very much for your nice words about the apartment and the big and relaxing terrace!!! The apartment is at 2/3 kilometers far from the city center, the perfect location for those that prefer to be far from the crowded city center and choose a residential and quiet place. Moreover, remember that next time you can choose our Hotel River at 5 minutes by walk from Santa Croce and 15f ar from the Duomo. Best regards, Lhp Suite Firenze - Marilena and the Staff

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
it is a very nice apartment with all the things you need! very clear and comfortable place!
Bodde her 4 netter i januar 2018
Svar fra Marilena den 10. mars 2018
Dear Guest, we are very happy you found all the things in our apartment, our purpose is to give our guests' a perfect stay!!! Come back soon, we are waiting for you. Lhp Suite - Marilena and the Staff

10/10 – Utmerket

Cristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2018
Svar fra Marilena den 10. mars 2018
Dear Christian, we are glad for your wonderful feedback. We hope to welcome you back soon. Best regards, Lhp Suite - Marilena and the Staff

10/10 – Utmerket

henrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
super lejlighed, men lå en smule langt væk
Bodde her 3 netter i januar 2018

8/10 – Bra

Martha og Illinois, USA

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very clean
I stayed only one night. The place is very clean and modern. The administration (another hotel) is far away from the building. We had to go there to pick up the keys. There is no parking space available at this facility. Its almost impossible to find parking space on the street. We never understood why the administration requested us to pay extra money for taxes. We paid everything through Expedia but they requested more money.
Bodde her 1 natt i desember 2017
Svar fra Marilena den 10. mars 2018
Dear Marthe, thank you very much for your nice feedback. Cleaning is among our main goals and we are happy you were satisfied. Parking in Florence is always hard to find, for this we also suggest to leave the car in a garage close to the apartments at Euro 25,00 per day. The tax you paied is the city tax, a tax for tourists that is never included in the apartment rate because you pay it only if you really stay in the city, for this you need to pay it directly to the property. We hope to welcome you back soon. Best regards, Lhp Suite - Marilena and the Staff

10/10 – Utmerket

andrea og senigallia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ottima soluzione
Albergo non in centrissimo ma vicino alla fermata Dell’autobus. Struttura molto gradevole arredo rifinito e ben fatto. Notevole il comfort delle stanze e ampi bagni doccia.
Bodde her 1 natt i januar 2018
Svar fra Marilena den 12. mars 2018
Gentile Andrea, siamo davvero felici che abbia trovato di suo gradimento e confortevoli i nostri Lhp Suite Firenze. La invitiamo a voler tornare presto presso la nostra struttura. Cordialmente, Lhp Suite Firenze - Marilena e lo Staff

6/10 – Grei

M

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
New Years 2017/18
The apartment seriously needs some TLC and the beds are uncomfortable. Apartment also needs cleaning up and to my dismay I found soiled undies in one of the cupboards
Bodde her 3 netter i januar 2018
Svar fra Marilena den 15. jan. 2018
Dear M, thank you forn your feedback. We apologize for the inconvenience of the undies found in the cupboards, but we inform you that this kind of episode had never happened before. Referring to beds, the apartments were renovated feww years ago and all beds are new. Moreover, as you know, the Staff of the Hote River is 24h at your disposal in order to help you for any kind of request. We hope to welocome you back soon. Best regards, Lhp Suite Firenze - Marilena and the Staff