Suite | Terrasse/patio

Anmeldelser av B&B Hotel Firenze Pitti Palace al Ponte Vecchio

4 out of 5
B&B Hotel Firenze Pitti Palace al Ponte Vecchio
Borgo S.Jacopo, 3/r, Florence, FI

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 565 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 335 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 65 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 18 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1002 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotell med god beliggenhet
Hotellet har god beliggenhet i Firenze, og alt er nært. Frokosten på toppen er flott! Rommene er litt trange, og resepsjonen er litt for travel. De hadde også glemt VIP-fordelene.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2021

10/10 – Utmerket

tore

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt
Veldig bra hotel,kort vei til alt Er 4 gang jeg bor på hotellet som ligger 10 meter fra ponte veccio Veldig fornøyd med alt.
Bodde her 3 netter i september 2021

10/10 – Utmerket

Oyvind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
frokost med utsikt
flotte rom, og frokost i 6.etg med nydelig utsikt
Bodde her 1 natt i august 2021

8/10 – Bra

stein åge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig opphold
Flott beliggenhet. Takterrasse/restaurant med fantastisk utsikt. Greit rom. Hyggelige og hjelpsomme folk.
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice location just next to ponte vecchio. Friendly staff and clean room, and nice breakfast
Bodde her 3 netter i oktober 2019
Svar fra lr den 10. okt. 2019
Dear Guest, thank you for your nice review; we are glad that you enjoyed your stay with us, our beautiful location and felt comfortable in your room. Looking forward to welcoming you back Best regards Lucia

8/10 – Bra

Stamati

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Utmerket plassering, med kort vei til det meste som er å se i byen. Fine store rom. Kjempegod og stor frokost.
Bodde her 4 netter i mars 2019
Svar fra Marco den 25. mars 2019
Tusen takk for din vennlige anmeldelse. Vi er glade for at du hadde et hyggelig opphold. Vi håper å se deg snart i Firenze.

8/10 – Bra

IngerMarie og Kodal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk beliggenhet. Så sentralt. Helt ved Ponte Vecchio. Nydelig frokost.
Bodde her 3 netter i oktober 2018

8/10 – Bra

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2018

10/10 – Utmerket

Johanne Helene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell og beliggenhet.
Bodde her 3 netter i august 2018

6/10 – Grei

Rasmus og Copenhagen

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Standard tourist hotel
Location is great. Breakfast ok. Everything else very mediocre.
Bodde her 1 natt i juli 2018

6/10 – Grei

Curtis

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
Pertaining to room 507: The Good: Fantastic location. Nice view. Room was clean and good housekeeping. The not so good: The coffee was undrinkable and the breakfast was inedible. Keeping in mind this is a large tourist hotel and the women’s servers were doing their best. Both mattresses were broken down and need to be replaced.
Bodde her 4 netter i mars 2024
Svar fra reception den 20. mars 2024
Dear Curtis,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,B&B Hotels Italia

8/10 – Bra

Amy og Indian Head

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is wonderful, and as far as proximity to the major sites in central Florence, it can't be beat. The breakfast buffet offers abundant variety. I had stayed at this hotel a few times previously. Since being bought out by B&B Hotel, the locally crafted bathroom soaps, lotions, and hair products have been replaced with a singular bottle of "body and hair" wash. This was a downgrade. The rooms would benefit from additional window soundproofing. The hotel itself is very quiet, and you don't hear other rooms/guests, but the nighttime street noise is very loud, especially on the weekends.
Bodde her 6 netter i februar 2024
Svar fra reception den 24. feb. 2024
Dear Amy,thank you for sharing your impressions of your recent stay. We are glad that you appreciated our location, rooms and breakfast. We hope to welcome you back to our B&B Htel Pitti Palace very soon!Kind regards,B&B HOTELS Italia

10/10 – Utmerket

Marianne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel Pitti Palace was PERFECT for my week long stay in Florence. The location is amazing, right next to the Ponte Vecchio and walking distance to many sites like Boboli Gardens, the Uffizi museum, the Duomo, and many stores and restaurants. Their morning breakfast buffet was delicious and was always a great start to my day. I highly recommend this hotel and would definitely stay here again! Grazie!!
Bodde her 6 netter i februar 2024
Svar fra reception den 24. feb. 2024
Dear Marianne,we are pleased to read your very positive evaluation of your experience at the Pitti Palace. Thank you for choosing to stay at our hotel. Best regards, B&B HOTELS Italy

8/10 – Bra

Kana

Bodde her 3 netter i februar 2024
Svar fra reception den 24. mars 2024
Thank you Kana, we hope to welcome you back soon.best regards

2/10 – Forferdelig

Adriano

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel scadente, letto scricchiolava in continuo di notte, materasso vecchio con parte centrale sfondata troppo usato, tv ogni 10 minuti si bloccava e rimaneva bloccata per 5 minuti, pulizia scadente e rifacimento camere/letto lo stesso. Delusione completa.
Bodde her 2 netter i januar 2024
Svar fra reception den 20. jan. 2024
Gentile Adriano,grazie per aver condiviso le sue impressioni sul suo recente soggiorno. Ci dispiace che la sua esperienza non sia stata positiva, stiamo già operando per una soluzione.B&B HOTELS lavora intensamente per garantire la miglior esperienza possibile a tutti i suoi clienti, ci dispiace che nel suo caso le aspettative non siano state soddisfatte. Ci auguriamo che possa essere nuovamente nostro ospite: faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti nostri clienti.Cordiali saluti,B&B HOTELS Italia

10/10 – Utmerket

WILLMARIE

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
To my surprise the location is perfect, you are right outside the ponte Vecchio bridge very accessible to all city landmarks. It feels so safe we went on a walk at 11 pm around the area.Their breakfast is a must specially if you are looking for a mix of local and American breakfast. Overall Ioved my stay there and I will considered for next time.
Svar fra reception den 20. jan. 2024
Dear Willmarie,we are pleased to read your very positive evaluation of your experience at the Pitti Palace. Thank you for choosing to stay at our hotel. Best regards, B&B HOTELS Italy

10/10 – Utmerket

CESARE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mi sono trovato molto bene, reception gentilissimi, molto pulito, da consigliare.
Bodde her 1 natt i januar 2024
Svar fra reception den 16. jan. 2024
Gentile Cesare, siamo lieti di sapere che ha passato un piacevole soggiorno. L'aspettimo al Pitti Palace per il suo prossimo soggiorno fiorentino.Cordiali saluti

10/10 – Utmerket

william

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are Amazing and hotel is clean close to everything. It is approx 18 min uber ride from the train station which is great as well
Bodde her 1 natt i januar 2024
Svar fra reception den 13. jan. 2024
Dear William,we are glad to read you enjoyed your stay so much.We look forward to welcoming you back soon.best regards

10/10 – Utmerket

Samuel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Reception den 7. jan. 2024
Dear Samuel, we really thank you for the feedback!See you back soon in florence.best regards

10/10 – Utmerket

WONHAENG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra reception den 7. jan. 2024
Dear Wonhaeng,tahnks for your feedback.best regards

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location. Wonderful staff.
Bodde her 1 natt i desember 2023
Svar fra reception den 7. jan. 2024
Dear Guest, we thank you for taking time to review your recent stay with us.We look forward to welcome you back soon.best regards

10/10 – Utmerket

Norma Alejandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está muy cerca del Ponte Vechio y tiene bonita vista desde la terraza El desayuno es buffet y está rico
Bodde her 3 netter i desember 2023
Svar fra Elisabetta den 25. des. 2023
Estimada Norma,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

8/10 – Bra

YUJI

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra hotel pitti palace den 11. des. 2023
Dear Yuji,we are pleased to read your very positive evaluation of your experience at the B&B Hotel Pitti Palace. We are all looking forward to welcoming you back in Florence.Warm Regards,B&B HOTELS Italia

10/10 – Utmerket

Fernando

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Este es un alojamiento en donde encontrarás principalmente una atención maravillosa por parte del personal. Las instalaciones se encuentran en muy buen estado y la ubicación súper céntrica. La relación costo - beneficio ha sido muy buena
Bodde her 1 natt i november 2023
Svar fra hotel pitti palace den 11. des. 2023
Dear Fernando, we are pleased to read your very positive evaluation of your experience at the B&B Hotel Pitti Palace. We are all looking forward to welcoming you back in Florence.Warm Regards,B&B HOTELS Italia

8/10 – Bra

Chin-Ru

Bodde her 2 netter i november 2023
Svar fra Elisabetta den 25. des. 2023
Dear CHin, thanks for taking time to review your recent stay.We look forward to welcoming you back soonbest regards

10/10 – Utmerket

Adam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything
Bodde her 1 natt i november 2023
Svar fra reception den 29. nov. 2023
Dear Adam,thank you very much for taking the time to leave a review about the B&B Hotel Pitti Palace. We hope to welcome you back in Florence very soon!Sincerely,B&B HOTELS Italia

6/10 – Grei

Alessia

Likte: Personale og service
Bodde her 2 netter i november 2023
Svar fra Domenico den 10. nov. 2023
Gentile Alessia,Grazie del tempo che ci ha dedicato con la sua valutazione! Speriamo di riaverla presto tra i nostri ospiti.Cordiali salutiB&B HOTELS Italia

10/10 – Utmerket

Patty

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Last minute reservation
Booked this hotel last minute - loved it! Great location, clean, nice hotel and loved the rooftop restaurant. They even gave us a breakfast bag to go since we had a early morning flight. Excellent customer service. Highly recommend!! Will definitely stay here again!
Bodde her 1 natt i oktober 2023
Svar fra elisabetta den 5. okt. 2023
Dear Patty, we are so glad to read you enjoyed your stay.We look forward to welcome you back soon.best regards

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean place Great location and nice staff
Bodde her 1 natt i oktober 2023
Svar fra Betta den 4. okt. 2023
Dear David,we are pleased to read your very positive evaluation of your experience at the B&B Pitti Palace Thank you for choosing to stay at our hotel. Best regards, B&B HOTELS Italy

10/10 – Utmerket

YUKO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i august 2023
Svar fra Elisabetta den 23. aug. 2023
Dear Yuko, thanks for your feedback!best regards

10/10 – Utmerket

Marilena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing experience in this beautiful hotel located right in Pontevecchio! Rooms were meticulously clean and service at front desk was nothing short of spectacular! Alessandro helped so much with suggestions for local restaurants (non-touristy) and jewellers!! Top notch all the way. This hotel deserves 10 stars!!!!
Bodde her 1 natt i august 2023
Svar fra elisabetta den 20. aug. 2023
Dear Marilena, thank you so much for your review,we are so glad to know your stay was amazing.We look forward to welcome you back soon.best regards

10/10 – Utmerket

Nelva

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Roberto den 4. aug. 2023
Dear Nelva,Thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not worth your money
I’m not sure how in the world this hotel got its 4 stars. The hotel was in a very poor and old condition. The hotel walls were all eroded. The bed linens were not at all clean and practically yellow in color. I sincerely feared for bedbugs when sleeping. What angers me the most is how much I paid for this hotel. Definitely did not live up to my expectations.
Bodde her 2 netter i juli 2023
Svar fra Roberto den 27. juli 2023
We are really sorry to read your review and we took note of all your suggestions.We hope to accomodate you inf uture in order to leave a 100% positive feedback.Best regards

10/10 – Utmerket

REGINA

Bodde her 3 netter i juli 2023
Svar fra ROBERTO den 28. juli 2023
Dear REGINA,Thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

10/10 – Utmerket

Emmett

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideal location! I highly recommend!
Bodde her 5 netter i juli 2023
Svar fra Roberto den 27. juli 2023
Dear Emmett,Thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

10/10 – Utmerket

Kristyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Elisabetta den 25. juli 2023
thanks for your feedback.

8/10 – Bra

Mike and Denise

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally convenient, air-conditioned and nice breakfast area
Bodde her 2 netter i juli 2023
Svar fra Roberto den 21. juli 2023
Dear Mike and Denise,thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

4/10 – Dårlig

Anne

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I and my travel companions like the location of BB. We were very dissatisfied with the room and hotel condition. I took photos of dirty stained floors and carpets, smudged windows, a hairdryer from the year of the flood, ripped/torn upholstery, empty hair body wash the smelled like institutional soap, mildewed tub and shower curtain, artwork that was coming apart in the frame, hung over the bed
Bodde her 2 netter i juli 2023
Svar fra Elisabetta den 18. juli 2023
Dear Anne, we are really sorry to read your review and we took note of all your suggestions.We hope to accomodate you inf uture in order to leave a 100% positive feedback.best regards

4/10 – Dårlig

Shireen

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023
Svar fra Elisabetta den 18. juli 2023
Dear Shireen, thanks for your feedback.we look forward to welcome you back in future.best regards

6/10 – Grei

Sandra

Reiste med familie
Likte: Renhold
The stay was a little rough. The location of the hotel was amazing. About a 15-minute walk to all the main tourist activities and right on the old Florance bridge. Before we arrived I emailed the hotel requesting that they have the three individual beds set up. Upon arrival, they informed me that they had not set up the beds in that manner despite having received the email request. They then said, it was too late now and it will just need to be done tomorrow. I then inquired about the upgrade that Expedia VIP members receive to which he said, “We don’t have anything” so I decided to call it a night and wake up to their breakfast. The female working the breakfast was very nice but unfortunately, the breakfast was not. After a really long day, we headed back to the hotel where I could not get one single English or Spanish TV channel. No Netflix, no YouTube, nothing. I realize I’m in a foreign country but in all my extensive travels, I’ve never stayed anywhere that didn’t at least include one. I called and his response was, “maybe there’s something wrong" but they never fixed the Netflix option or limited channels during the remainder of my stay. In a nutshell, the location is the best part of the hotel. The restaurant is lacking, the service is inconsistent (sometimes friendly & welcoming while other times they acted annoyed by answering yet another tourist question).
Bodde her 3 netter i juni 2023
Svar fra Roberto den 13. juli 2023
Dear Sandra,thank you very much for your nice review.We apologize for the inconveniences but we inform that the Expedia VIP programs forsee a bottle of red wine only.Anyway we thank you for the suggestions that we are going to introduce soon.Se we hope to ahve another chance to welcome you to spend a 100 % positive stay with us best regards

10/10 – Utmerket

Beverley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Simply perfect.
What a magnificent stay, from the reception, restaurant and cleaning staff everything was so well thought out and we felt very comfortable and looked after. The location is simply perfect and this hotel is well recommended. Thank you.
Bodde her 7 netter i juni 2023
Svar fra elisabetta den 12. juli 2023
Thank you very much for your review of your stay with us!We are very pleased to see that you enjoyed our location and took note of your suggestionsSo we are looking forward to welcome you soon again and in the meanwhile we remain withBest regards from all our staff

10/10 – Utmerket

Jo Ann

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love this place. Stayed here many times. It’s perfect. Great rooms and breakfast terrace great lication
Bodde her 2 netter i juli 2023
Svar fra Elisabetta den 10. juli 2023
Dear Jo Ann, we really thank you for your feedback and look forward to wekcome you back soon.best regards

10/10 – Utmerket

Bryant

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hotel was in a great area nearby shopping and dining. The Lobby area was very clean but our room had an awful musty smell. The tile in the shower had mold in the grout areas and the emergency pull cord in the shower had mold growing on it.
Bodde her 1 natt i mai 2023
Svar fra Roberto den 6. juni 2023
Dear Bryant,thank you so much for your beautiful review!We are really glad to know that you enjoyed your stay with us especilly for our great location. We took also note of your suggestions and we assure that we've already scheduled some rennovations soon.So we look forward to welcome you back soon.Best regards

10/10 – Utmerket

Catherine

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location was spectacular! Perfect spot for seeing the sites in Florence. The rooms were clean, comfortable and spacious!
Bodde her 3 netter i mai 2023
Svar fra Roberto den 29. mai 2023
Dear Catherine,thank you so much for your nice review.We are really glad to know you enjoyed your stay with us especilly for our spectacular location and for our cleanand comfortable rooms.Se we look forward to welcome you back soon.Best regards

8/10 – Bra

Elaine

Bodde her 3 netter i mai 2023
Svar fra Roberto den 5. juni 2023
Dear Elaine,thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023
Svar fra Roberto den 5. mai 2023
Dear Anonymous,We are sorry to see that you did not enjoyed your stay with us.So we hope to have another chance to welcome you again to offer a 100% positive stay with us.In the meanwhile we remain withKind regards

8/10 – Bra

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location.
Overall it is a great location. The suggested parking station was full and alternates were not provided - booked a close parking station. The hotel did not indicate that we had to drive through a pedestrian only area to get to the hotel parking. Need better instructions and alternate parking stations in the area. It was extremely busy at Easter - so not so easy.
Bodde her 2 netter i april 2023
Svar fra Roberto den 28. apr. 2023
Dear Michael,thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff

8/10 – Bra

Stéphane

Bodde her 3 netter i april 2023
Svar fra Roberto den 26. apr. 2023
Dear Stéphane,thank you very much for your nice review.We are really glad to know you enjoyed your stay with us and look forward to welcome you back soon.Best regards from our Staff