If you’re looking for a property that has a lot of history, then this is your place. However, the staff was not helpful at all. We stayed in March and needed to use the air conditioning however, it did not work. We asked three different people at the front desk and they said that they fixed it which they did not. Our room faced the street so you could not open the window and let fresh air in to cool the room down because it was so incredibly noisy. When I try to explain the situation upon check out to the final front desk clerk, he argued with me. Go for the location. Very close to the Duomo and lots of restaurants. Don’t expect great service from the front desk staff. Any of them