Innendørsbasseng

Anmeldelser av Super 8 by Wyndham Fayetteville

2 out of 5
Super 8 by Wyndham Fayetteville
1875 Cedar Creek Rd, Fayetteville, NC

Anmeldelser

5,2
Rangering på 10 − Utmerket. 41 av totalt 237 anmeldelser." "
Rangering på 8 − Bra. 31 av totalt 237 anmeldelser." "
Rangering på 6 − Grei. 43 av totalt 237 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 237 anmeldelser." "
Rangering på 2 − Forferdelig. 93 av totalt 237 anmeldelser." "

5,0/10

Renhold

5,8/10

Personale og service

4,6/10

Fasiliteter

4,8/10

Overnattingsstedets bygg og tilstand

5,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Pamela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was nice
Bodde her 4 netter i april 2024
Svar fra Hotel Manager den 20. apr. 2024
Dear Pamela,Thank you for your feedback! We're glad to hear that you had a nice experience during your stay. We value your input and hope to have the opportunity to welcome you back for a fantastic stay in the future!Sincerely, Hotel Manager

2/10 – Forferdelig

Teresa

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property has major defects! The steps to the second floor looks like they are about to collapse. $50 deposit on all stays but would give ne receipt. Dirty towels in room. Cracked tiles in unit. Only coffee for fred Breakfast, no ice mzchine. No tissues in the built in dispenser. Do kot stay here!!
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 17. apr. 2024
Dear Guest,We sincerely apologize for the issues you encountered during your stay. This falls far below our standards, and we're committed to addressing these concerns promptly. Your feedback is invaluable, and we will work diligently to make necessary improvements. Thank you for bringing these matters to our attention.Sincerely,Hotel Manager

2/10 – Forferdelig

Kistricia

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rude Staff, Fifthy rooms. Broken equipment, breakfast was more like a bag snack. Charged for using a towel to clean their filthy floor. I will not come back, Super 8 should revoke their brand name from this place.
Bodde her 2 netter i april 2024
Svar fra Hotel Manager den 11. apr. 2024
Dear Guest,We're deeply sorry to hear about your disappointing experience during your stay. Your feedback is concerning, and we apologize for falling short of your expectations. We take cleanliness, service, and guest satisfaction seriously, and we will address your concerns promptly to ensure improvements are made. We appreciate your candor and regret any inconvenience caused. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 – Utmerket

Tammy

Likte: Fasiliteter
Great staff
Bodde her 7 netter i mars 2024
Svar fra Hotel Manager den 7. apr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff during your stay. Providing excellent service is our top priority, and we're thrilled that our team made a positive impression on you. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Manager

2/10 – Forferdelig

Joselyn

Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Roaches Roaches Roaches!!!!!!
Bodde her 7 netter i mars 2024
Svar fra Hotel Manager den 26. mars 2024
Dear Guest,We are truly sorry to hear about your experience with roaches during your stay. This is unacceptable, and we deeply apologize for any inconvenience caused. Rest assured, we are taking immediate action to address this issue and ensure it does not happen again.Your feedback is valuable to us, and we appreciate you bringing this matter to our attention. We hope you will give us another chance to provide you with a more comfortable and enjoyable stay in the future.Sincerely,Hotel Manager

2/10 – Forferdelig

JESUS

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay at this hotel was an utter disappointment, beginning with a cold reception at check-in and quickly spiraling downward when I discovered our room infested with cockroaches. Eliminating over twenty pests in an attempt to shield my six-year-old daughter from the horror. The state of the room only compounded our discomfort, with dirty, wrinkled sheets and a sticky residue on every surface, suggesting a severe neglect for cleanliness. The advertised "Free Breakfast" added to the dismay, offering a meager brown bag with just a water bottle and a granola bar, far from the nourishing start to the day one would expect. Attempts to address these issues were met with indifference; the front desk attendant, Hare, offered no solutions, repeating "no refund" with a disinterest that mirrored the establishment's overall lack of hospitality. Despite multiple attempts to escalate the matter, promises of speaking with a manager were met with vague timelines and ultimately, no resolution. Leaving the hotel early was a decision driven by the need to protect my daughter from further distress, yet it came with a significant financial loss. This experience stands as a stark warning to potential guests, particularly families, to consider alternatives where basic hygiene and customer care are prioritized. The low cost of staying here is vastly overshadowed by the emotional and financial toll it exacts, making any savings not worth the compromise to comfort and safety.
Svar fra Hotel Manager den 25. mars 2024
Dear Guest,We deeply regret that your experience fell short of expectations. Your feedback is concerning and will be addressed with urgency. We apologize for the discomfort and inconvenience you encountered during your stay. Rest assured, we take matters of cleanliness and guest satisfaction seriously and will be investigating these issues thoroughly. We understand the importance of a positive guest experience and are committed to making necessary improvements. If you would like to discuss your experience further or require any assistance, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Tammy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Doesn’t have breakfast as stated
Bodde her 6 netter i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Guest,We apologize for the inconvenience regarding the breakfast service not meeting your expectations during your stay. Your feedback is important to us, and we will address this issue to ensure better communication and service in the future. We appreciate your understanding and hope to have the opportunity to make it up to you on a future visit.Sincerely,Hotel Manager

2/10 – Forferdelig

Tameka

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property has roaches all over the room. There was no trashcan in in the room, little baby roaches all over the floor at night.
Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 18. mars 2024
Dear Tameka,We sincerely apologize for the presence of roaches in your room during your stay. This does not meet our standards of cleanliness. We take issues like this very seriously and will address them immediately with our pest control team to ensure that the problem is resolved. Additionally, we apologize for the inconvenience of not having a trashcan in your room. Your feedback is valuable, and we will address this with our housekeeping team to ensure all necessary amenities are provided in each room. We understand your disappointment, and we hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

2/10 – Forferdelig

Jimmie

Reiste med partner, Forretningsreisende
Likte ikke: Fasiliteter
Pillows have blood on them. Roaches, mucus on the wall by the saint I will never stay there again.
Bodde her 2 netter i februar 2024
Svar fra Hotel manager den 2. mars 2024
Dear Guest,We're deeply sorry for the unacceptable conditions you encountered during your stay. This falls far below our standards, and we sincerely apologize for the inconvenience and discomfort caused. We take your feedback seriously and will address these issues immediately. Please rest assured that corrective measures will be taken to prevent such incidents from happening again. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

2/10 – Forferdelig

Donene

Reiste med familie, Reiste med kjæledyr
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When Gita the HOTEL MANAGER checked us in she lied to my face for one. I was told that I needed to provide our service dogs numbers for the computer system. I told her that is a Federal Law by the American Disability Act that you cannot ask me for that. She started lying again telling me she couldn’t check us in without the dogs numbers. Now we had just stayed the same hotel 11 days earlier and NONE of this happened that day. All I was asked is what service do are they used for. We continue to exchange words then she flat out refused to check us in unless I gave her their registration numbers or $80 for a pet fee. They are not service friendly it’s ALL AN ACT. DON’T STAY HERE. Oh yeah there were ANTS in the room.
Svar fra Hotel manager den 1. mars 2024
Dear Guest,We're deeply sorry to hear about your experience during check-in. Providing excellent service, especially for guests with service animals, is our top priority, and we apologize for falling short in this instance. Your feedback is concerning, and we will address it with our team to ensure it doesn't happen again. We apologize for any inconvenience caused by the ants in your room. Your satisfaction is important to us, and we hope to have the opportunity to make things right in the future.Sincerely,Hotel Manager

6/10 – Grei

kader

Forretningsreisende, Reiste med en gruppe
I didn't like that fact that their was no breakfast in the morning 😕.
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 26. feb. 2024
Dear Doris,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the absence of breakfast during your stay. We understand the importance of starting the day off right with a hearty meal, and we're actively exploring options to enhance our guest experience, including breakfast offerings. Your input is valuable, and we'll use it to improve our services for future guests. We hope to have the opportunity to welcome you back and provide a more satisfying stay.Sincerely,Hotel Manager

2/10 – Forferdelig

Doris

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing
Bodde her 2 netter i februar 2024
Svar fra Hotel manager den 26. feb. 2024
Dear Doris,We're sincerely sorry to hear about your disappointing experience. Your feedback is essential, and we're committed to addressing any issues to ensure our guests have a pleasant stay. We apologize for falling short of your expectations and would appreciate the opportunity to make things right. Please feel free to reach out to us directly so we can discuss your concerns further.Sincerely,Hotel Manager

6/10 – Grei

Cheyenne

Likte ikke: Personale og service
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 26. feb. 2024
Dear Cheyenne,Thank you for taking the time to share your feedback. We're glad to hear that you chose to stay with us. We apologize if your experience didn't fully meet your expectations. We appreciate your valuable input, and we will use it to improve and enhance our services for future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Sincerely,Hotel Manager

2/10 – Forferdelig

mary lynn

Reiste med en gruppe, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was absolutely filthy, cockroaches,brick hard
Svar fra Hotel manager den 22. feb. 2024
Dear guest,We apologize for the cleanliness issues you encountered during your stay. It is unacceptable for our property to be in such a condition, and we deeply regret the inconvenience caused. We appreciate your feedback and assure you that we take it seriously. Our management team is working diligently to address these concerns and make improvements. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 – Forferdelig

Danny

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Danny,Thank you for taking the time to share your feedback. We're disappointed to hear that your experience fell short of expectations. Your input is valuable to us, and we'll use it to improve our services. We hope you'll consider giving us another chance in the future.Sincerely,Hotel Manager

4/10 – Dårlig

claudia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 15. feb. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 – Grei

Cynthia

Forretningsreisende, Reiste med kjæledyr
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No greeting upon arrival. Poor desk clerk seemed sick. Room was a smoking room (I should have specified non) and was very dusty. If the reservation didn't specify non-refundable, I would have definitely left.
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 13. feb. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the lack of greeting upon your arrival and for any inconvenience caused by the smoking room and cleanliness issues. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We understand your concerns and regret any discomfort you experienced. If you have any further feedback or if there's anything we can do to make it right, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Manager

6/10 – Grei

Maria

Brought our dog as it is dog friendly. Our dog found an old chicken bone in our room. A lot of dust on the floors. Neighbors were very noisy all hours of the night. Heard dogs barking 2 doors down early hours of the morning. We think the owners left them in the room alone. The parking lot was sparse with cars and there were a lot of empty rooms. We, the patrons could have easily been spaced few doors apart.
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 13. feb. 2024
Dear Guest,We sincerely apologize for the inconveniences you encountered during your stay. Providing a comfortable and clean environment for our guests, including their furry companions, is a top priority. Your feedback will be addressed with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Manager

6/10 – Grei

Brittney

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Rooms should be wiped down more often as well as floors swepted and mopped.
Bodde her 2 netter i januar 2024
Svar fra Hotel manager den 7. feb. 2024
Dear Guest,Thank you for your feedback. We apologize for any cleanliness issues you experienced during your stay. Your comments are valuable, and we will address them with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a better experience in the future.Sincerely,Hotel Manager

4/10 – Dårlig

Kamal

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Poor breakfast and poor service
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 28. jan. 2024
Dear Guest,We apologize for the disappointment you experienced with our breakfast and service. Your feedback is important to us, and we'll address these issues to enhance the guest experience. We appreciate your input and hope for the chance to provide a more satisfying stay in the future.Sincerely, Hotel Manager

6/10 – Grei

Shelomie

It’s fine.
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 26. jan. 2024
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 – Grei

Jimmie og Nashville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 24. jan. 2024
Dear Guest,Thank you for your feedback! We're pleased to hear that you found our location suitable for your needs. If there's anything else we can do to make your stay even better, please feel free to let us know. We look forward to welcoming you back.Sincerely, Hotel Manager

8/10 – Bra

Kasey

Likte: Renhold og overnattingsstedets bygg og tilstand
Peaceful
This day at super 8 was quiet and relaxing other than work. The property was well maintained people were nice and respectful the only complaint that I have is the location that there's not very much to do if you were going to be staying at that hotel long term other than that I was very happy with our stay
Bodde her 6 netter i januar 2024
Svar fra Hotel manager den 22. jan. 2024
Dear Guest,Thank you for choosing Super 8 for your stay. We're pleased to hear that your experience was quiet, relaxing, and that you found the property well-maintained. We appreciate your feedback and understand your concern about the location. We will continue to strive for excellence and hope to welcome you back for another enjoyable stay. If there's anything specific you'd like to see or suggest for long-term guests, please feel free to share.Sincerely, Hotel Manager

2/10 – Forferdelig

Guillermina

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La habitación estaba bien socia, con bastante cucaracha. La ropa de cama no era limpia, olía a sucio. Use mi propia ropa de cama. El refrigerador está con la puerta quebrada y con mucho sarro, al igual que el microonda con zarro. No pusieron papel Higiénico. En general todo descuidado.
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 20. jan. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 – Dårlig

NAGARAJU

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 20. jan. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 – Utmerket

Vladimir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Hotel manager den 20. jan. 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 – Forferdelig

Amanda

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
By far the nastiest hotel I've ever seen!!
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 18. jan. 2024
Dear Guest,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about your specific concerns. If there's anything you'd like to share or if we can address any issues, please reach out to us directly. We value your input and hope to have the opportunity to improve for future stays.Sincerely, Hotel Manager

8/10 – Bra

ana

Bodde her 5 netter i januar 2024
Svar fra Hotel manager den 20. jan. 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 – Bra

Robert

Bodde her 2 netter i januar 2024
Svar fra Hotel manager den 17. jan. 2024
Dear Guest,Thank you for taking the time to share your feedback! We're pleased to see you rated us an 8 out of 10 on Hotels.com. We value your input and hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

2/10 – Forferdelig

J

Bodde her 3 netter i januar 2024
Svar fra Hotel manager den 17. jan. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 – Utmerket

Jordan

Reiste med familie
Stayed for a night. Clean room comfy beds. Not a Hilton or anything but very nice and very affordable
Bodde her 2 netter i januar 2024
Svar fra Hotel manager den 16. jan. 2024
Dear guest,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed a clean room with comfy beds during your stay. While we may not be a luxury brand, we strive to provide a pleasant and affordable experience for our guests. If there's anything specific you liked or if you have any suggestions for improvement, please feel free to share. We appreciate your comments and hope to have the opportunity to welcome you back for another comfortable stay.Sincerely,Hotel manager

2/10 – Forferdelig

Bernard

Bodde her 1 natt i januar 2024
Svar fra Hotel Manager. den 15. jan. 2024
Dear Bernard,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nasty bug everywhere
Horrible room had lots of roaches. Sheets had burn wholes in them
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 13. jan. 2024
Dear Guest,We are truly sorry to learn about your disappointing experience during your stay. Your feedback about the presence of roaches and the condition of the sheets is deeply concerning, and we sincerely apologize for any discomfort this may have caused. Our team is actively addressing these issues to ensure they do not recur. We appreciate your understanding and hope you will consider giving us another chance to provide a much-improved experience in the future.Sincerely, Hotel Manager

2/10 – Forferdelig

Dennis

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bugs in tub. Dirty bed linings. very loud.
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 13. jan. 2024
Dear Guest,We sincerely apologize for the multiple issues you encountered during your stay. Your feedback is deeply concerning, and we take these matters seriously. Rest assured, our team will investigate and address the cleanliness and noise concerns immediately. We appreciate your patience and would like the opportunity to make things right. Please contact us directly to discuss your experience further.Sincerely, Hotel Manager

6/10 – Grei

Luis

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Deve de haver mejor servicio al cliente , amabilidad y cortecia ,,empleadas de limpiesa son muy buenas y serviciales ,area muy buena .
Bodde her 2 netter i januar 2024
Svar fra Hotel manager den 9. jan. 2024
Dear Guest,Thank you for sharing your positive feedback regarding our cleaning staff and the overall area. We're thrilled to hear that you had a good experience with their service. Your comments about customer service, friendliness, and courtesy are noted, and we'll work to ensure that every aspect of your stay meets or exceeds expectations. If you have any specific suggestions or if there's anything else we can do to enhance your future visits, please feel free to let us know. We appreciate your kind words and look forward to welcoming you back.Sincerely, Hotel Manager

4/10 – Dårlig

Shelley

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is under renovation and people were coming and going and making a lot of noise in other rooms. Although a few things have been renovated, our room is sub-par. The microwave looks like it has mold in it. The building itself is really old and battered - stairs seem to be falling apart.
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 9. jan. 2024
Dear Guest,We apologize for the inconvenience caused during your stay. Your feedback is crucial, and we'll address the issues you've mentioned to enhance the overall experience for our guests. We appreciate your understanding and hope to welcome you back for an improved stay once renovations are complete.Sincerely, Hotel Manager

2/10 – Forferdelig

Wagner

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 9. jan. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 – Dårlig

Madeline og VINELAND

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very basic accommodations but just okay for the amount paid. The breakfast was ridiculous, a granola bar and a donut. I wouldn’t recommend this location.
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 9. jan. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize that the accommodations and breakfast did not meet your expectations. Your comments are important, and we will use them to improve our services. We appreciate your honesty, and if there are specific aspects you'd like to discuss further or if there's anything we can do to make it up to you, please feel free to let us know. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 30. des. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 – Forferdelig

Linda

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms needs to be upgraded
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 25. des. 2023
Dear Guest,Thank you for your feedback. We appreciate your suggestion regarding room upgrades. Guest input is invaluable to us, and we will certainly take your comments into consideration as we work to enhance our accommodations. If you have any specific areas or features you'd like to see improved, please feel free to share them with us. We value your input and hope to have the opportunity to welcome you back for an improved and more comfortable stay in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Easy access off interstate
The stay was good. Easy to get to off the interstate. My only complaint is you have to give them a 50 deposit. I went to the gas station and used the atm so i could get my refund the next morning.
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 25. des. 2023
Dear Guest,Thank you for your feedback, and we're pleased to hear that your stay was good and that our location was convenient for you. We appreciate your understanding regarding the deposit policy. If you have any further comments or suggestions for improvement, please feel free to share them with us. We value your input and hope to welcome you back for another positive experience in the future.Sincerely, Hotel Manager

2/10 – Forferdelig

Nancy

Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 26. des. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 – Forferdelig

Darlene

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Hotel manager den 25. des. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 – Bra

Lesley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was fine except Smoke detector went off at 11:00 pm while sleeping. But, they came right away and fixed it
Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 23. des. 2023
Dear Lesley,Thank you for your feedback! We're glad to hear you had an overall positive experience. Apologies for the inconvenience with the smoke detector, but we're pleased our team promptly resolved the issue. We appreciate your understanding and hope to see you again soon!Sincerely, Hotel Manager

2/10 – Forferdelig

William

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
ROACH MOTEL!
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 22. des. 2023
Dear Guest,We're truly sorry to learn about your experience, and we apologize for any inconvenience caused. Your feedback is taken seriously, and we are actively addressing the issue to ensure a more comfortable stay for our guests. Please know that cleanliness and guest satisfaction are our top priorities, and we're working diligently to resolve this matter. We appreciate your honesty and hope you'll give us another chance to provide you with the experience you deserve.Sincerely, Hotel Manager

6/10 – Grei

James

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 17. des. 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

2/10 – Forferdelig

Barbara

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nasty, pillows smelled of Marijuana. Fire alarm needed batteries and beeped all night. Pool was closed. Breakfast was water and a stale cerel bar. Terrible
Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 16. des. 2023
Dear Barbara,We sincerely apologize for the multiple issues you experienced during your stay. Your feedback about the unpleasant odor, fire alarm, pool closure, and breakfast is deeply concerning. This falls well below our usual standards, and we regret any inconvenience caused. We assure you that we are taking immediate action to address and rectify these issues. Your understanding is appreciated, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

2/10 – Forferdelig

Kaley

Likte: Overnattingsstedets bygg og tilstand
Gave me the wrong room
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 11. des. 2023
Dear Guest,We sincerely apologize for the mix-up with your room assignment. This is not the level of service we strive to provide. Please accept our apologies for any inconvenience caused. We are investigating the issue to prevent such occurrences in the future. If there's anything else we can do to make amends, please let us know.Sincerely, Hotel Manager

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
“Super” 8, huh?
This place is a dump. The front desk woman was less than pleasant. Cockroaches and flies all over the room, cigarette burns all over the place, and a freakin french fry and crumbs in the bed under the covers. Showed up and was charged an additional $50 deposit. I asked if it was a security deposit, and she pointed to a handwritten paper that said “$50 deposit-non-refundable”. Called hotels.com and they said she misinformed me.
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 11. des. 2023
Dear Guest,We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback is concerning, and we sincerely apologize for the cleanliness issues and the unpleasant interaction with our staff. We take these matters seriously and will address them with our team to ensure improvements. Regarding the deposit, we are investigating the miscommunication and will take corrective action. Please allow us the opportunity to make things right.Sincerely, Hotel Manager

6/10 – Grei

Virginia

Likte ikke: Overnattingsstedets bygg og tilstand
Seems decent
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 11. des. 2023
Dear Guest,Thank you for sharing your rating. We value your feedback and would appreciate any specific comments you have about your stay. Your insights help us enhance our services. If there's anything we can do to improve and make your experience better in the future, please let us know.Sincerely, Hotel Manager