Fasade

Anmeldelser av Red Roof Inn Evergreen

2 out of 5
Red Roof Inn Evergreen
1571 Ted Bates Road, Evergreen, AL

Anmeldelser

6,0
Rangering på 10 − Utmerket. 44 av totalt 236 anmeldelser." "
Rangering på 8 − Bra. 45 av totalt 236 anmeldelser." "
Rangering på 6 − Grei. 51 av totalt 236 anmeldelser." "
Rangering på 4 − Dårlig. 45 av totalt 236 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 236 anmeldelser." "

6,2/10

Renhold

7,0/10

Personale og service

5,4/10

Fasiliteter

5,6/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

LaQuanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would stay again. I only wish the room we were in had a tv that worked properly. Couldn't watch tv, had to use our phone. We didn't bother to tell them because we had gotten settled in the room and didn't want to move to another.. More toiletries would have been appreciated. The location was very convenient and absolutely quiet.
Bodde her 1 natt i april 2024
Svar fra Linton RediResponse Specialist den 16. apr. 2024
Dear LaQuanda,Thank you for telling us about your recent visit at RED ROOF INN EVERGREEN. It's good to read you found our location very convenient. However, you indicated that your TV didn't worked properly and that you would appreciate more toiletries. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 – Grei

Rodney

Reiste med partner
It was ok .
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 29. feb. 2024
Dear Rodney, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

2/10 – Forferdelig

angela

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 21. feb. 2024
Dear Angela,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 – Utmerket

Jason

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cheap and safe
Bodde her 4 netter i januar 2024
Svar fra Hotel Manager den 29. jan. 2024
Dear Jason,Thank you for the perfect 5 out of 5 rating! We're glad to hear that you found our hotel to be both affordable and safe. Your satisfaction and safety are our top priorities, and we appreciate your positive feedback. We look forward to welcoming you back again soon for another great stay!Sincerely, Hotel Manager

10/10 – Utmerket

Rogelio

Bodde her 4 netter i januar 2024
Svar fra Hotel Manager den 14. jan. 2024
Dear Rogelio,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

2/10 – Forferdelig

Eimer

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Chevanese RediResponse Specialist den 29. nov. 2023
Thank you, Eimer, for rating your recent stay at the Red Red Roof Inn Evergreen. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 – Forferdelig

Felicia

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
It’s already not much to do in Evergreen. The hotel should really get the TVs fixed because we couldn’t watch the tv without noisy lines going up and down the tv screen. The staff was great and accommodating but being from out of state and not being able to relax and watch tv was a big no. And I asked to switch rooms and was told all the TVs are like that. So I really don’t understand why the management doesn’t push to get it fixed.
Bodde her 4 netter i november 2023
Svar fra Hotel Manager den 28. nov. 2023
Dear Felicia,Thank you for your feedback and we appreciate your acknowledgment of our accommodating staff. We apologize for the inconvenience you faced with the TV issues. We understand the importance of a comfortable stay and are actively addressing the problem to ensure our guests have an enjoyable experience. Your comments are valuable, and we hope to provide a more satisfactory stay on your next visit.Sincerely, Hotel Manager

2/10 – Forferdelig

Rayford

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lights sparked and blew out when turned on, tv had lines running thru picture and sound was static and in and out. Bathroom had grime on tub and in tile. Microwave didn’t work. Outlets didn’t work.
Bodde her 1 natt i november 2023
Svar fra Sashauna RediResponse Specialist den 25. nov. 2023
Dear Rayford,Thank you for taking the time to tell us about your stay at the Red Roof Inn Evergreen. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the outlets not working, the TV having lines and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I have shared your feedback with management in an effort to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 – Forferdelig

Christina

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not worth it
Outdated, dirty, TV didn't work.
Bodde her 1 natt i november 2023
Svar fra Hotel Manager den 22. nov. 2023
Dear Christina,We sincerely apologize for the disappointing experience you had during your stay. Your feedback about the outdated conditions, cleanliness, and non-functional TV is concerning, and we regret that we fell short of your expectations. Please be assured that we take your comments seriously, and we will address these issues promptly to ensure an improved experience for our guests. Your input is valuable, and we hope to have the opportunity to provide you with a more satisfying stay in the future.Sincerely, Hotel Manager

2/10 – Forferdelig

Ryan

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Look at other options
Not clean and the tv didn’t work ….. will not stay again
Bodde her 4 netter i oktober 2023
Svar fra Hotel Manager den 29. okt. 2023
Dear Ryan,We're sorry to hear that your experience was not up to your expectations. Cleanliness and functioning amenities are important aspects of a comfortable stay, and it's unfortunate to hear that these were issues during your visit. We appreciate your feedback, and we hope that you find more suitable accommodations in the future.Sincerely, Hotel Manager

10/10 – Utmerket

William

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Chevanese RediResponse Specialist den 25. okt. 2023
Hello William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Evergreen and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Arlene

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 23. okt. 2023
Dear Arlene,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

4/10 – Dårlig

John

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This property is very dated. Somewhat sketchy location. Hasp lock on door was very loose...kinda scary. While clean enough, tub was half full of water due to leak. The television was horrible...and that was a problem throughout. For a quick sleep and drive, the price was right.
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 20. okt. 2023
Dear John,We appreciate your feedback on your recent stay. We apologize for the issues you encountered, including the dated property, location, door lock, tub, and television. Your feedback is valuable to us, and we will work to address these concerns to improve the overall guest experience. We hope you'll consider giving us another chance to provide a more comfortable stay in the future. Thank you for staying with us.Sincerely, Hotel Manager

2/10 – Forferdelig

Julius og Atlanta

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
The hotel was fine towels was dirty as hell never had white towels that been washed they need new liens for every room tv service is horrible not clear at all and my bathroom had horrible water with the set up
Bodde her 2 netter i oktober 2023
Svar fra Hotel Manager den 17. okt. 2023
Dear Julius,We apologize for the issues you encountered with the cleanliness of the towels, the quality of the TV service, and the bathroom setup during your stay. This is not the level of service we aim to provide, and we appreciate your feedback as it helps us make necessary improvements. We'll address these concerns to ensure a more comfortable experience for our guests in the future. Thank you for sharing your experience.Sincerely, Hotel Manager

6/10 – Grei

Brittany

App and actual availability don’t match up
I ended up not being able to stay at this location. On the Hotels app it showed it was available and then property reached out to inform me they were sold out.
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 15. okt. 2023
Dear Brittany,Thank you for your feedback. We apologize for the inconvenience you experienced with the availability of our hotel. We understand the discrepancy between the app and actual availability can be frustrating. We will look into this issue to ensure it doesn't happen again.Sincerely, Hotel Manager

2/10 – Forferdelig

Thomas

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Broken toilet, running water continuously (very expensive to motel), reported to front desk. Broken top of toilet, smoke alarm going off, had to remove and put in frig for quiet. Had morning coffee but was locked out of front office to get coffee. The ice machine did work. Really the place needs to be torn down and started from scratch.
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 13. okt. 2023
Dear Thomas,We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us, and we will address the concerns raised to ensure a better experience for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 – Dårlig

Jen

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I hate to give poor reviews, but this property is in need of some major TLC. Stained bedspreads, sheets and towels, and even shower curtains. The surfaces and fixtures were dirty and dusty. It met the need for a last minute place to rest on our trip, but I would never stay again.
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 10. okt. 2023
Dear Jen,We apologize for the subpar experience you had during your stay at our property. Your feedback is valuable to us, and we take your comments seriously. We are disappointed to hear about the condition of the room and the cleanliness issues you encountered. This does not meet our usual standards, and we will be addressing these concerns with our housekeeping team to ensure improvements are made. We understand your hesitation to return, but we hope you might consider giving us another chance in the future to provide you with a better experience. Thank you for your feedback.Sincerely, Hotel Manager

4/10 – Dårlig

John

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 6. okt. 2023
Dear John,I am disappointed to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will write to us in detail about where we went wrong so we can rectify the issues and gain a 10-star rating.Sincerely, Hotel Manager

2/10 – Forferdelig

Pam

Bodde her 1 natt i september 2023
Svar fra Hotel Manager den 20. okt. 2023
Dear Pam,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 – Utmerket

Richard

Bodde her 1 natt i september 2023
Svar fra Hotel Manager den 20. sep. 2023
Dear Richard,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

6/10 – Grei

cindy

Likte: Personale og service
Bodde her 1 natt i september 2023
Svar fra Hotel Manager den 16. sep. 2023
Dear Cindy,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 – Utmerket

Ainsley

Bodde her 1 natt i august 2023
Svar fra Antonio,RediResponse Specialist den 30. aug. 2023
Hello Ainsley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EVERGREEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

6/10 – Grei

Jaime

Likte: Personale og service
Bodde her 1 natt i juli 2023
Svar fra Hotel Manager den 22. juli 2023
Dear Jaime,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Hotel Manager den 17. juli 2023
Dear James,It is delightful to receive 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

2/10 – Forferdelig

Dian og Austin

Reiste med familie
Everything broken. No breakfast and cost me almost $100 for one night
Bodde her 1 natt i juli 2023
Svar fra Hotel Manager den 10. juli 2023
Dear Dian,Thank you for your feedback. We apologize for the broken amenities and the absence of breakfast during your stay. We understand your disappointment and frustration with these issues, and we will address them with our team to make improvements. We strive to provide a quality experience for our guests, and we regret that we fell short of your expectations. Your feedback is important to us, and we will use it to enhance our guests' experience in the future.Sincerely, Hotel Manager

2/10 – Forferdelig

Ebony

Bodde her 1 natt i juli 2023
Svar fra Hotel Manager den 5. juli 2023
Dear Ebony,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

8/10 – Bra

Tamika

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pool wasn’t open but overall the room was aiight.
Bodde her 2 netter i juni 2023
Svar fra Hotel Manager den 3. juli 2023
Dear Tamika,Thank you for your feedback with a 4-star rating. We apologize for any inconvenience caused by the pool being closed during your stay. We appreciate your understanding, and we are glad to hear that you found the room satisfactory. If you have any other comments or concerns, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely, Hotel Manager

10/10 – Utmerket

Nicole

Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 4. juli 2023
Dear Nicole,Thank you for the 10-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 3. juli 2023
Dear Christopher,Thank you for your 5-star rating! We are delighted to hear that you had a great stay at our hotel. We appreciate your positive feedback and your support. We look forward to welcoming you back for another wonderful stay!Sincerely, Hotel Manager

2/10 – Forferdelig

Cory

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
One room had no toilet paper and the other room tub was clogged and tv didn’t work.kinda felt like because we used the Expedia app they gave us the broke rooms because we paid less
Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 30. juni 2023
Dear Cory,We apologize for the inconvenience you experienced during your stay. It is certainly not our practice to assign substandard rooms based on the booking platform used. We strive to provide a comfortable and enjoyable stay for all our guests. We apologize for the lack of toilet paper in one room and the issues with the tub and TV in the other room. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. If there is anything else we can do to make it right or assist you further, please let us know.Sincerely, Hotel Manager

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 29. juni 2023
Dear Guest,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future. Sincerely,Hotel Manager

4/10 – Dårlig

John

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
The room seemed ill kept. The bathroom was in poor condition. The walls seemed to be just full of holes. Towels were stained or not washed. The TV was a joke. The bed was horrible.
Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 27. juni 2023
Dear John,We apologize for the unsatisfactory condition of your room during your stay. It is certainly not the experience we strive to provide our guests. Your feedback is important to us, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing these concerns to our attention, and we apologize for any inconvenience caused. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 – Forferdelig

Nick

Forretningsreisende, Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Property is literally falling apart, within 10 minutes of checking in our air conditioner stopped working and smelled like fire. I turned it off and informed the employee on duty, which didn’t seem concerned with the possibility of fire at all.
Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 30. juni 2023
Dear Nick,We apologize for the inconvenience you experienced during your stay at our property. Safety and comfort are our top priorities, and we take any reports of malfunctioning equipment seriously. We apologize for any lack of concern displayed by our employee, as it is not reflective of our usual standard of service. We will address this issue with our team to ensure that all guests' concerns are addressed promptly and with the appropriate level of attention. We appreciate your feedback and will use it to improve our services. If there is anything else we can assist you with, please let us know.Sincerely, Hotel Manager

8/10 – Bra

Jill

Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 26. juni 2023
Dear Jill,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

8/10 – Bra

JUAN og Laredo

Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 13. juli 2023
Dear JUAN,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

4/10 – Dårlig

Sean

Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 11. juli 2023
Dear Sean,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

8/10 – Bra

Selena

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 20. juni 2023
Dear Selena, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 – Bra

Aaron

Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 19. juni 2023
Dear Aaron,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

8/10 – Bra

Robert

Bodde her 1 natt i juni 2023
Svar fra Hotel Manager den 4. juni 2023
Dear Robert,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

2/10 – Forferdelig

Thomas

Bodde her 1 natt i mai 2023
Svar fra Hotel Manager den 29. mai 2023
Dear Thomas,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

6/10 – Grei

Kayla

Bodde her 1 natt i mai 2023
Svar fra Hotel Manager den 29. mai 2023
Dear Kayla,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed anything in terms of hospitality. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager

10/10 – Utmerket

Luis

Bodde her 1 natt i mai 2023
Svar fra Hotel Manager den 13. juni 2023
Dear Luis, Thanks for the stay and the great feedback for giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better.We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Utmerket

Austin

Bodde her 1 natt i mai 2023
Svar fra Hotel Manager den 23. mai 2023
Dear Austin,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

6/10 – Grei

Ruby

Bodde her 3 netter i mai 2023
Svar fra Hotel Manager den 13. juni 2023
Dear Ruby,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager

6/10 – Grei

Joseph

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Overall the room smelled good and looked clean but maintenance on the property and room definitely needs improvement. Thought the hotel was closed due to the yard and dead tree Palms as we drove onto the property. Bless their heart, the staff was very friendly and courteous which is a plus but due to no fault of their own the owners need to fix the overall maintenance before they advertise for rooms!
Bodde her 1 natt i april 2023
Svar fra Hotel Manager den 23. apr. 2023
Dear Joseph,Thank you for taking the time to leave a review of your recent stay. We appreciate your kind words about our friendly staff and clean rooms. We apologize for the maintenance issues you encountered during your stay. We take your feedback seriously and will work to address these issues to ensure a more enjoyable experience for all of our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.Sincerely, Hotel Manager

6/10 – Grei

Stephen og Ellerslie

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
typical rural side of the interstate motel. Outdated but fairly clean. Outside is lit up so much it's like daytime in the room at night.
Bodde her 1 natt i april 2023
Svar fra Hotel Manager den 22. apr. 2023
Dear Stephen,Thank you for your review. We appreciate your feedback and are glad to hear that you found the room to be fairly clean. We apologize for any inconvenience caused by the outside lighting being too bright. Please know that we will take your comments into consideration as we continue to strive to improve our guests' experience. If there is anything else we can do to make your stay more comfortable, please do not hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Keith

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was making a delivery around the corner and this was one mile from my destination. Very nice motel. The gentleman at the front desk was very kind and courteous. I would definitely recommend this motel to anyone!
Bodde her 1 natt i april 2023
Svar fra Hotel Manager den 7. apr. 2023
Dear Keith,Thank you for taking the time to write a review about your recent stay at our hotel. We are delighted to hear that you found our property to be very nice and that our staff, especially the gentleman at the front desk, were kind and courteous. We are happy that we were conveniently located for your delivery, and we appreciate your recommendation to others. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect overnight stop during a roadtrip. Front desk staff super friendly!
Bodde her 1 natt i mars 2023
Svar fra Hotel Manager den 4. apr. 2023
Dear Laura,Thank you so much for taking the time to review our hotel. We are thrilled to hear that you had a wonderful experience and found our staff to be friendly and accommodating. We always strive to make our guests feel welcome and comfortable during their stay, and your feedback lets us know we are doing a good job. We are glad you found us to be the perfect stop for your road trip and hope to welcome you back again soon.Sincerely, Hotel Manager

2/10 – Forferdelig

Bruce

Bodde her 1 natt i mars 2023
Svar fra Hotel Manager den 2. apr. 2023
Dear Bruce,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

10/10 – Utmerket

Josie

Bodde her 1 natt i mars 2023
Svar fra Xao RediResponse Specialist den 26. mars 2023
I appreciate that you shared your perfect score with us, Josie. Our staff at the Red Roof Inn Evergreen were especially delighted to know that we earned this following your stay. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively, Xao RediResponse Specialist