Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Americas Best Value Inn Monroeville

2 out of 5
Americas Best Value Inn Monroeville
50 Highway 21 S, Hwy 84 & Route 21, Monroeville, AL

Anmeldelser

6,2
Rangering på 10 − Utmerket. 12 av totalt 84 anmeldelser." "
Rangering på 8 − Bra. 24 av totalt 84 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 84 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 84 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 84 anmeldelser." "

6,4/10

Renhold

6,8/10

Personale og service

5,0/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

5,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Terrell

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sheets was dirty cover with hair bugs crawling around the room plus had people walking around looking in can not safe at all
Bodde her 1 natt i juli 2022
Svar fra Manager den 5. juli 2022
We are sorry to hear about your experience and have shared it with our hotel management team. This isn't our level of expectation and sorry that your stay wasn't up to our standard.

2/10 – Forferdelig

Malisha

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lame
Bodde her 1 natt i februar 2022
Svar fra Guest Relations den 20. feb. 2022
Dear Malisha, We're sorry to hear your experience left much to be desired. Guest satisfaction is our utmost priority, so it's disappointing to have fallen short with you. Should there be any specific feedback you'd like to share as to how we could've improved your visit, we'd be grateful to hear it. Our lines are open, and we're eager to listen. Thank you.

10/10 – Utmerket

Ethan

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful and friendly staff, quiet town. Let us add a few days to our stay for the same rate.
Bodde her 2 netter i desember 2021

2/10 – Forferdelig

TAMEYKA

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
the room was dirty, the towel was dirty nothing was clean
Bodde her 2 netter i november 2021
Svar fra Manager den 9. nov. 2021
We are very sorry to hear about your experience. Cleanliness is very important to us and I will be sure to address this review immediately with the team.

2/10 – Forferdelig

Fidel

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve got a reservation on 10/19. 3 rooms for me and my guys After a long day of work we got to the premises to find the door lock and nobody to talk to Waited for a while call the front desk with no answer finally tired of wait we leave the premises and moved to a different place. They still got the nerve to charge me I will never again use Expedia or stay at Americas Best value
Bodde her 4 netter i oktober 2021
Svar fra Manager den 26. okt. 2021
We apologize for this experience. We are a 24/7 hotel with someone at the desk at all times. I would love to learn more about this experience and make sure you are taken care of.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
A place to lay your head down.
I got in pretty late. They were nice and very helpful
Bodde her 1 natt i oktober 2021

10/10 – Utmerket

Hunter

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The manager was very nice.
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Tameia

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was terrible! As soon as I got there I peeped in the window and saw that the room was dirty. The covers, chair, tub, & fridge were all dirty. Then a few hours into my stay one of the guests hit & damaged my car & tried to lie about it & the police had to be called & the staff was no help! Be careful staying here seems like a lot of illegal activity going on!! My overall stay was terrible and I would never stay here again!
Bodde her 3 netter i august 2021
Svar fra Manager den 4. okt. 2021
We are extremely sorry to hear about your experience. We work hard to ensure the cleanliness of the rooms as well as the safety of our guests. Thank you for your review and we will address with the team.

8/10 – Bra

Tracy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice, friendly.
Bodde her 1 natt i august 2021

10/10 – Utmerket

C

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
I had a couple of issues but the girl at the front desk went above and beyond to try to resolve it. Dont eat at Huddle House across the street they suck and are nasty
Bodde her 6 netter i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff were so nice and friendly.. Mrs Rita was super nice!!! Rooms were clean!!
Bodde her 3 netter i juli 2021

8/10 – Bra

Verifisert reisende

Likte: Romkomfort
Bodde her 1 natt i juli 2021
Svar fra Manager den 12. juli 2021
Thank you for the review!

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2021

6/10 – Grei

Meloney

Reiste med familie
Likte ikke: Personale og service
Bodde her 2 netter i mai 2021
Svar fra Manager den 18. mai 2021
Thank you for your review

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a perfectly fine hotel for the money. Staff was very friendly and the hotel was convenient for our needs.
Bodde her 1 natt i april 2021

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
I paid for a room that I did not stay in. The hotel was too far from my location. I didn’t know the city. I called Expedia and the hotel and was told I can cancel but will not be refunded. I had to then pay for another hotel. I called hotel and the manager said that she could not refund me for I did not pay her I paid Expedia . She also added that Expedia only paid her $50. She said if I would’ve booked directly, she would have refunded me. It wasn’t like I paid a thousand dollars but I don’t have money to burn. I will never recommend or use Expedia again.
Bodde her 1 natt i mars 2021
Svar fra Manager den 16. mars 2021
We are very sorry to hear about your experience. Unfortunately, there is a cancellation policy through Expedia and therefore are restricted on what we can do.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very nasty, hair was every where, sheets were NOT clean. She took me to three different rooms and all of them were nasty. Please don’t book here!
Bodde her 1 natt i januar 2021
Svar fra Manager den 25. jan. 2021
We are very sorry to hear about your experience as this is not normal or expected. We will address.

6/10 – Grei

Michelle

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2020

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende, Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The reason I booked this hotel was because it had good reviews. I have nothing good to say about this place. It was very dirty when we checked in.I had to stand out in cold windy weather to check in. Then I was too tired to do anything but lay down. The bathroom was dirty both the bathtub and shower curtain looked like it had not been cleaned since 1970. The sheets were dirty and had holes burned in them. From the beginning it did not feel safe. One night people in one of the rooms fought all night long. To the point where the cops had to be called. Another night there were loud thumps from another room all night long. Beware they are not dog friendly. Dog friendly does not mean you charge 400.00.No this was not a deposit. It cost me more to stay in this place than any of the nice places I stayed in for 3 weeks before this horrible place.
Bodde her 12 netter i desember 2020
Svar fra Management den 29. des. 2020
Hello, we are really sorry to hear about your experience as this is not normal by any means. I will also look into the pet fee is that is not our pet fee. We charge $15 per pet.

2/10 – Forferdelig

Kim og Dallas, TX

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was filthy not cleaned. Mold on and in the refrigerator. Sheets with holes in them and toilet bowl was brown from stains.
Bodde her 2 netter i november 2020
Svar fra Manager den 28. nov. 2020
Hi Kim- I'm so sorry to hear about your experience. I will definitely be inspecting the room for these issues you incurred as that is atypical for our hotel.

4/10 – Dårlig

Verifisert reisende

Was unable to make it to motel. Got to late couldn't drive that far.
Bodde her 1 natt i oktober 2020
Svar fra Manager den 12. okt. 2020
It is upsetting that you decided to leave us such a low rating without having stayed with us. We do regret that we were unable to serve you this time around, but hopefully, we'll have the pleasure of doing so in the future. Thank you and take care.

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i september 2020
Svar fra Manager den 12. okt. 2020
Sorry this hear about your experience. We hope to better serve you next time.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice
I'm very grateful and appreciate the service that was provided.
Bodde her 2 netter i juli 2020

6/10 – Grei

teri

Forretningsreisende
Likte: Personale og service og romkomfort
Mainly not so great location
Bodde her 1 natt i juli 2020

8/10 – Bra

Lortisa

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2020

10/10 – Utmerket

Pamela og Tx

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was nice and clean updated. I appreciated the woman at the front desk. So kind and helpful. Enjoyed our stay.
Bodde her 1 natt i juni 2020

8/10 – Bra

Patricia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

2/10 – Forferdelig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was not cleaned was told they only clean the rooms every other day no fresh towels not enough towels, tub dirty had to buy cleaner to clean it my self trash on the ice machine two days, worker was in pajamas terrible terrible place to stay. Expedia this is shameful why this hotel is listed on you site is just shameful
Bodde her 3 netter i desember 2019
Svar fra Manager den 28. des. 2019
We are sorry to hear about your experience. I will share your feedback with the team and we will work to improve.

8/10 – Bra

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

8/10 – Bra

Judy

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
A no-frills hotel
We were looking for a no-frills hotel since our visit would be brief with no time to enjoy the extras. American's Best Value in Monroeville was perfect. It had a friendly, attentive staff. The room was comfortable and the price was affordable. We would consider staying there again.
Bodde her 3 netter i desember 2019
Svar fra Manager den 28. des. 2019
Thank you for your review and we hope to see you again!

6/10 – Grei

Laura

Bodde her 1 natt i desember 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean sheets and towels. Free breakfast. Cable TV.
Bodde her 3 netter i november 2019
Svar fra Manager den 28. des. 2019
Thank you for your review! We are glad you enjoyed your stay and hope to see you again.

6/10 – Grei

Anne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019

8/10 – Bra

Dale

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i august 2019

4/10 – Dårlig

Jason

Likte: Romkomfort
Likte ikke: Personale og service
Clean and comfortable but thats about it....
There was pretty much no breakfast that is if you were locked out of the front lobby when the girl at the desk took her smoke breaks, cigarette butts and beer bottle all outside of our room, our room smelled like weed, it was very clean though. ice machine didn't work, and it was far from everything we needed to do in atmore mobile gulf shores etc. will never go back.
Bodde her 2 netter i august 2019
Svar fra SL den 21. aug. 2019
We are sorry to hear this but have shared the comments with the team! Thank you for your feedback and hope to see you again.

8/10 – Bra

patricia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
The rooms wasn’t bad and rooms was clean , the icebox’s didn’t get real cold , but it worked
Bodde her 8 netter i august 2019
Svar fra SL den 21. aug. 2019
Thank you for the feedback!

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and convenient
Bodde her 1 natt i august 2019
Svar fra SL den 21. aug. 2019
Thank you for your comment and your stay!

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and convenient to local shopping. Country motel staying at its best.
Bodde her 2 netter i juli 2019

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Bodde her 1 natt i juni 2019

4/10 – Dårlig

Atlanta

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room had bugs in bed and walls had to change room
Bodde her 2 netter i oktober 2018

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i oktober 2018

8/10 – Bra

Roger og Illinois

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel for hurricane evacuation.
We had to evacuate Florida due to hurricane Michael and found this hotel on the web listings. It looks like it has been recently painted on the outside and the overall appearance is pleasing. The owner and staff are fabulous. Everyone is friendly and helpful when we needed anything. They made us feel like we were family visiting on vacation. The room was very clean and comfortable and there are several restaurants close by.
Bodde her 2 netter i oktober 2018

6/10 – Grei

Verifisert reisende

Likte: Renhold
The day clerk was very nice but the night clerk was not. She tried to rent out my sisters reserved room before she got there even though we told the day clerk that she would be there late and the day clerk said no problem. Then the nigjt clerk told my sister that she would have to pay for the next night even though we had sn email from expedia to sp
Bodde her 1 natt i september 2018

8/10 – Bra

Janice

Likte: Renhold og personale og service
Don't come a knockin'
The stay was good our room was clean when we stepped out to for a while . housekeeping made sure our room was tidy when we got back. The only complaint i have is there was no iron and an hour and a half before check out a housekeeper was beating on the door wanting to know when we was leaving. We were still asleep. So we got up and left. She was still beating on doors when we left. That was unacceptable. The t.v showed half the picture and There were people hanging outside but they were not noisy. Other than that it was a good stay
Bodde her 2 netter i september 2018

4/10 – Dårlig

Curel

Review
I had to get someone from the front desk to open my room everyday because of issues with the lock.
Bodde her 3 netter i august 2018

8/10 – Bra

Robin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2018
Svar fra ABVI GM den 31. juli 2018
Hello- Thank you for your review and for staying with us! Hope to see you again soon.

10/10 – Utmerket

Tomesha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great staff
Bodde her 8 netter i juni 2018
Svar fra ABVI GM den 31. juli 2018
Thank you for your review! We hope to see you again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2018

6/10 – Grei

Verifisert reisende

Adequate Hotel
It served its purpose of giving us a place to stay to avoid driving late at night. The bed needs replacing. They have recent remodeled but could have made more attention to details and improve staying experienced greatly. Unstaged pictures of rooms and lobby should be required.
Bodde her 1 natt i mai 2018