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Anmeldelser av County Hotel Chelmsford

4 out of 5
County Hotel Chelmsford
29 Rainsford Road, Chelmsford, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 124 av totalt 379 anmeldelser." "
Rangering på 8 − Bra. 156 av totalt 379 anmeldelser." "
Rangering på 6 − Grei. 58 av totalt 379 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 379 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 379 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2020
Svar fra County Hotel Team den 22. sep. 2020
Thank you for your score

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019
Svar fra Florian den 30. juli 2019
Good morning, Thank you for your review. Kind regards

8/10 – Bra

Annette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell som ligger sentralt
Koselig hotell som ligger bare noen minutters gange fra togstasjonen. Mye trapper og ganger. Lite men helt ok rom og hyggelig betjening. Middagen var ikke mye å skryte av.
Bodde her 2 netter i juni 2019
Svar fra County Hotel Team den 12. juni 2019
Thank you for your review

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i april 2019
Svar fra County Hotel Team den 24. apr. 2019
Thank you for your score

8/10 – Bra

Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A good night sleep I Chelmsford
Varm velkomst, og et rent og komfortabelt rom. God service i baren, og en meget så bra frokost!!!
Bodde her 1 natt i juli 2018
Svar fra Florian den 24. juli 2018
Hello Erik, Thank you very much for your review. We are looking forward to seeing you again. Kind regards

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og romkomfort
Middels greit hotell
Middels greit hotell. Ikke helt rent på badet. Opplevde også at personale stjal småpenger fra rommet vårt. Mangelfull frokost.

4/10 – Dårlig

Fredrik

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfekt for deg som er glad i skitt!
Da jeg ankom rommet , som var det beste rommet de kunne tilby, var toalettet skittent og det lå kjønnshår nedi, på og rundt doen, På gulvet var det direkte skittent. Det var aldri tørket støv der, og det var bittelitt igjen av en dorull. Ringte ned og ba de komme opp og vaske skikkelig etc, og etter en stund kom det en lutrygget fyr med en spruteflaske av noe slag. Etter 20 sekunder hadde han sprayet remediet ned i do, og gikk. Jeg sa "was that is, it's still dirty on the floor, and everywhere else" hvorpå han svarte "I am very sorry, we'll deal with it tomorrow. I'm very sorry". Dette beskriver hotellets service ganske presist. Velg noe annet.

4/10 – Dårlig

darius

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra John Mills, General Manager den 18. mars 2024
Thank you for your rating.Without any written feedback it is challenging to know how we can improve for the future.

8/10 – Bra

Sarah

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Thank you for a pleasant stay.
Bodde her 1 natt i januar 2024
Svar fra Emily, Reception & Guest Relations Manager den 21. jan. 2024
Thank you, Sarah,For your lovely review on your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

4/10 – Dårlig

colin

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Emily, Reception & Guest Relations Manager den 5. jan. 2024
Thank you, Colin, For your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

8/10 – Bra

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Central Location, Modern Facilities
Good central location, modern facilities in the room including smart TV. Room quiet even though there was a Christmas party downstairs. Would definitely stay there again if I needed to stay in Chelmsford. Close to railway station so I didn't drive but there is car parking available.
Bodde her 1 natt i desember 2023
Svar fra Emily, Reception & Guest Relations Manager. den 18. des. 2023
Thank you, David, For your lovely review on your recent stay with us at the County Hotel Chelmsford. The second floor is always calmer on our party nights and were happy to hear when you let us know you needed a calmer room we could accommodate. We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

6/10 – Grei

Deborah

Likte: Renhold og personale og service
Amazing reception staff!
A very warm welcome from the hotel - reception staff amazing! Hotel room was booked due to dinner/disco event - food fantastic and a great night! Sadly the room itself was a little tired but clean and very comfortable bed. Annoyed at lack of hot water in shower and having to "run" the water for approx 10 mins before tepid...However, the hotel staff noted my issue and agreed to investigate. Very accommodating.
Bodde her 1 natt i desember 2023
Svar fra Emily, Reception & Guest Relations Manager den 18. des. 2023
Thank you, Deborah, For your lovely review on your recent stay with us at the County Hotel Chelmsford.I am always happy to hear that the reception team was able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

6/10 – Grei

Kirsty

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Over priced and no hot water Parking is extra charge
Bodde her 1 natt i desember 2023
Svar fra John Mills, General Manager den 31. des. 2023
Thank you for your review and thank you for supporting a local, independent, family business.

4/10 – Dårlig

Rebecca

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Was not informed before hand that it is £9 a night to park. The bed was the most uncomfortable bed ive ever slept on
Bodde her 1 natt i november 2023
Svar fra John Mills, General Manager den 30. nov. 2023
Thank you for your review.Our overnight parking charge is clearly mentioned on all reservation confirmation emails. We have reported your feedback regarding the bed to our Housekeeping Manager.

10/10 – Utmerket

Sally

Bodde her 1 natt i september 2023
Svar fra Emily, Reception & Guest Relations Manager den 18. des. 2023
Thank you, SallyFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

10/10 – Utmerket

Sylvia

Bodde her 1 natt i november 2023
Svar fra Emily, Reception & Guest Relations Manager. den 11. nov. 2023
Thank you, Sylvia, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

10/10 – Utmerket

AnneMarie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The budget doubles are on a VERY BUSY main road and there's heating control in the rooms. Avoid. The staff are excellent. I chose tp upgrsde to avoid the noisy room but yhe staff were really helpful & professional
Bodde her 1 natt i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager. den 2. nov. 2023
Thank you, AnneMarie,For your review of your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable when you upgraded to the main hotel. We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

10/10 – Utmerket

Mark

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
very pleasant staff and the food wqs excelllant.
Bodde her 2 netter i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager. den 30. okt. 2023
Thank you, Mark,For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

6/10 – Grei

N

Bodde her 1 natt i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager. den 2. nov. 2023
Thank you, N, For your review on your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

10/10 – Utmerket

Geraldine og Chelmsford

Bodde her 4 netter i oktober 2023
Svar fra Emily, Reception & Guest Relations Manager. den 20. nov. 2023
Thank you, Geraldine, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception & Guest Relations Manager.

10/10 – Utmerket

Jasbir

Bodde her 1 natt i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager den 30. okt. 2023
Thank you, Jasbir,For your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

10/10 – Utmerket

Johan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager den 30. okt. 2023
Thank you, Johan,For your lovely review on your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

10/10 – Utmerket

Alison

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very pleased and did the job
Friendly and polite receptionist. Nice clean room with a balcony (16) - was everything I needed for one night stay running the Chelmsford marathon the next day. The only issue I had which wasn’t the hotels fault was I got woke up around 2am by the guests coming back along the corridor loudly and their phones were loud playing music but once they got into the rooms I didn’t hear them anymore
Bodde her 1 natt i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager. den 17. okt. 2023
Thank you, AlisonFor your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that our reception team was able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

8/10 – Bra

sarah

Likte: Renhold og personale og service
The property was nice - front desk very helpful. Room was stifling hot and no visible way to turn the radiator off in the bathroom. The balcony doors even when locked wobbled and didn’t block out the noise. Breakfast was nice, although they did miss an item off of mine and my friends breakfast but easily remedied. Breakfast was Luke warm. All in all a decent stay for one night.
Bodde her 1 natt i oktober 2023
Svar fra John Mills, General Manager den 16. okt. 2023
Thank you for your review.We have shared your feedback with our Maintenance Manager and Restaurant, Events & Banqueting Manager.Please do try us again soon. John Mills, General Manager

10/10 – Utmerket

Stephen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager. den 10. okt. 2023
Thank you, Stephen,For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

10/10 – Utmerket

Luke

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager. den 9. okt. 2023
Thank you, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
1 night
Centrally located great reception staff. Room clean and a wonderful power shower
Bodde her 1 natt i oktober 2023
Svar fra Emily, Reception and Guest Relations Manager. den 8. okt. 2023
Thank you, For your lovely review on your recent stay with us at the County Hotel Chelmsford.We are happy to hear that we were able to make your stay with us enjoyable this is what we strive for.We look forward to welcoming you back to the hotel soon.Kind regards,Emily,Reception and Guest Relations Manager.

10/10 – Utmerket

Sangeetha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was happy with everything except the fact that I had to pay £9 for on-site parking
Bodde her 1 natt i oktober 2023
Svar fra John Mills, General Manager den 5. okt. 2023
Thank you for supporting a local independent family business.

8/10 – Bra

Vinesh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Emily, Reception and Guest Relations Manager. den 29. sep. 2023
Thank you, VineshFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

6/10 – Grei

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The parking fees should be advised at booking rather than a surprise. The shower water was cold! Otherwise a nice hotel
Bodde her 1 natt i august 2023
Svar fra John Mills, General Manager den 7. sep. 2023
Thank you for your review.Our car parking charge is mentioned in the booking email confirmation, on the company website and on third-party sites too.We are so sorry you missed this and was surprised on arrival.

10/10 – Utmerket

Ghada

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Emily, Reception and Guest Relations Manager. den 29. sep. 2023
Thank you, GhandaFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

10/10 – Utmerket

margaret

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and lovely staff very helpful also within walking distance of town
Bodde her 2 netter i august 2023
Svar fra Emily - Reception and Guest Relations Manager den 14. aug. 2023
Hello margaret, Thank you for your lovely review of The County Hotel! We really appreciate your kind words about our staff and their hospitality towards you. This is what we strive for. We do hope to see you again in the future. Kind Regards,Emily & The County Hotel Team

8/10 – Bra

wayne

Bodde her 2 netter i august 2023
Svar fra Emily, Reception and Guest Relations Manager. den 29. sep. 2023
Thank you, WayneFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

4/10 – Dårlig

Teresa

Bodde her 1 natt i august 2023
Svar fra Emily, Reception and Guest Relations Manager. den 29. sep. 2023
Thank you, TeresaFor your review of your recent stay with us at the County Hotel Chelmsford.We look forward to welcoming you back to the hotel soon.

2/10 – Forferdelig

Paul

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Stayed in the “new” conversion. Needs a 6 or 8 digit pin to open the door. No good if you need reading glasses. No where to put a towel, or wash bag. Toilet seat is so thin I wondered if it was disposable. Kettle doesn’t fit under the tap. TV doesn’t work, needs to stream via a smart phone, but they don’t tell you that, and assume you have one?. £10 addn deposit for the key! Overall.. Fawlty Towers at best, shocking. As a past customer, they’ve not embraced evolution at all.. on top of that the free car park is now £9 extra.
Bodde her 1 natt i august 2023
Svar fra John Mills, General Manager den 7. sep. 2023
Thank you for your review.Comparing any hotel to Faulty Towers is a little bit outdated and no longer humorous or of great intellect. The TV is a smart television, which works perfectly fine but does not include Freeview channels. This is certainly mentioned within the description at the stage of booking. We are sorry you did not read the description when you booked.Each room has a water jug supplied for transfer of water from the bathroom taps to kettle. The 10 deposit is refunded once the key is returned.We are sorry you did not like the Budget Room you booked at the cheapest rate. It may be worth spending a little more next time for a Standard Room in the main hotel.Thank you for using our car park and supporting a local independent family business.

10/10 – Utmerket

Doris

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfort and character
Have stayed there several times as it's close to bus, train and family. There's comfortable space downstairs to sit and relax as I feel a bit cramped in my bedroom. The staff are always friendly and helpful and take time for a quick chat. I like the character of the building, it feels homely although I may ask for a room closer to reception next time as the stairs and corridors are becoming a problem as I get older!
Bodde her 2 netter i juli 2023
Svar fra Emily - Reception and Guest Relations Manager den 14. aug. 2023
Hello Doris, Thank you for your lovely review of The County Hotel! We really appreciate your kind words about our staff and their hospitality towards you. This is what we strive for. We enjoy having our regular guests back time and time again. We look forward to welcoming you again in the future. Kind Regards,Emily & The County Hotel Team

10/10 – Utmerket

Gordon

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Barry

Bodde her 1 natt i juli 2023

6/10 – Grei

Colin

Likte: Renhold og personale og service
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Carol

Reiste med partner
Likte: Renhold og personale og service
The water from the shower could not go away,I believe it may have been blocked.
Bodde her 1 natt i juli 2023
Svar fra Emily - Reception and guest relations manager den 21. juli 2023
Hello Carol, Thank you for your review of your stay. Your comments have been noted and handed onto our maintenance manager. Kind regards Emily

10/10 – Utmerket

Rebecca

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

10/10 – Utmerket

ben

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Else

Bodde her 1 natt i juni 2023

10/10 – Utmerket

tanya

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Not a great place to stay
Not a great choice and highly disappointed with the state of the property. The rooms are cramped making it difficult to get to my side of the bed without tripping or hitting the wall; it was an inconvenient maze of a trek going up stairs with heavy luggage to get to my room, (lifts only go up one floor and of course we were on the second floor); outdated, old building with cheap materials. This place is in need of a complete overhaul to meet acceptable standards for travelers, especially given the price.
Bodde her 1 natt i juni 2023
Svar fra Emily - Reception and guest relations manager den 9. juni 2023
Hello, Thank you very much for taking the time to review your stay with us.We are currently in the process of refurbishing our bedrooms, however, this is by no means an 'overnight job', nor is it a cheap project for a small independent family business.From your feedback, it seems that your stay was a success other than the decorThe hotel has a variety of bedroom types, including Standard, Plus, Premium, Junior Suite and Suite. These are sold at all different prices Please do try us again in the future.Kind Regards, The County Hotel Team

10/10 – Utmerket

Lee

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel would stay again!
Stayed here during Creamfields, amazing location near the train station, easy to find with a big car park. Hotel is really nice and better than we expected from the photos! Staff were also lovely and really helpful
Bodde her 1 natt i mai 2023
Svar fra Emily - Reception and Guest Relations Manager den 1. juni 2023
Hello Lee, Thank you for your lovely review of The County Hotel! We really appreciate your kind words about our staff and their hospitality towards you. This is what we strive for. We do hope to see you again in the future. Kind Regards,The County Hotel Team

10/10 – Utmerket

Talita

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente localização
Bodde her 2 netter i mai 2023
Svar fra Emily - Reception & Guest Relations Manager den 9. juni 2023
Obrigada pela sua classificacao Esperemos que volte a nos visitar em breve Cumprimentos Equipa do County Hotel

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023

8/10 – Bra

Debbie

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bed hard and itchy, shower water cold, very noisy
Bodde her 1 natt i april 2023
Svar fra Emily - Reception and guest relations manager den 10. mai 2023
Thank you Debbie, For your comments on your recent stay with us. We are currently refurbishing our bedrooms; however, this is not an 'overnight job' nor a cheap project for a small independent family business.Kind regards Emily

8/10 – Bra

Caroline

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Car paring and close to station. Courteous, helpful dtaff. Excellent breakfast and no extra to pay for a la carte. However, couldn't get hot water in our room and incorrect meal derved for one of our group at supper
Bodde her 1 natt i april 2023
Svar fra Emily - Reception and guest relations manager den 10. mai 2023
Thank you, Caroline, For your comments on your recent stay with us. We are sorry to hear you experienced issues with your stay with us. We do hope you try us again in the future Kind regards Emily