Fasade

Anmeldelser av Campanile restaurant BASILDON - East of London

2.5 out of 5
Campanile restaurant BASILDON - East of London
A127 Southend Arterial Road, Pipps Hill, Basildon, England

Anmeldelser

6,4
Rangering på 10 − Utmerket. 103 av totalt 691 anmeldelser." "
Rangering på 8 − Bra. 218 av totalt 691 anmeldelser." "
Rangering på 6 − Grei. 153 av totalt 691 anmeldelser." "
Rangering på 4 − Dårlig. 109 av totalt 691 anmeldelser." "
Rangering på 2 − Forferdelig. 108 av totalt 691 anmeldelser." "

6,8/10

Renhold

7,6/10

Personale og service

6,0/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

rodney

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Very uneven path ways could be dangerous.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 13. mars 2024
Thank you Rodney for your feedback. We hope to welcome you again soon.

8/10 – Bra

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Deputy General Manager den 23. feb. 2024
Thank you Sarah for your feedback, we hope to welcome you bank in the future.

8/10 – Bra

Ahmet

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024
Svar fra General Manager den 19. jan. 2024
Thank you Ahmet for your feedback. We look forward to welcome you again soon.

4/10 – Dårlig

Anita

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Tired. Room was very cold on arrival and took a long time to war up. I tried ringing reception but got no answer. The entrance outside the room was unsafe to get in or out of and I nearly fell over several times. Number 6 room. Outside the concrete path directly at the door was lifted and made getting in and out difficult, a health and safety issue.
Bodde her 2 netter i januar 2024
Svar fra General Manager den 12. jan. 2024
Thank you Anita for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

10/10 – Utmerket

David

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideally situated for dogs walking
Bodde her 2 netter i november 2023
Svar fra General Manager den 28. nov. 2023
Thank you David for your feedback. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Good value, clean and warm
It was fine for the money. The first room they offered me had not been cleaned but they quickly sorted me out with another one. Very friendly and helpful staff. It felt a bit soulless on a cold November night but it served it's purpose - an affordable, clean, warm bed for the night.
Bodde her 3 netter i november 2023
Svar fra General Manager den 24. nov. 2023
Thank you for your feedback. Please accept our sincerest apologies for the error with the first room. We are pleased to hear that our team has looked after you well during your stay. We hope to welcome you again soon.

6/10 – Grei

Tracey

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property is very dated. I think they have long-term guests staying here as there are a lot of personal effects outside the rooms. The rooms look clean but on closer inspection, my attention to detail is needed. Breakfast is plentiful and cooked to order. The staff is very pleasant.
Bodde her 1 natt i november 2023
Svar fra General Manager den 13. nov. 2023
Thank you Tracey for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We are happy to hear that you have enjoyed your breakfast with us and our team has look after you well during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 – Utmerket

Joshua-brandon

Forretningsreisende, Reiste med en gruppe
Was lovely room was very clean and price was good would definitely stay again thank you
Bodde her 1 natt i november 2023
Svar fra General Manager den 9. nov. 2023
Thank you Joshua-Brandon for your feedback. We are pleased to hear that you have enjoyed your stay and we look forward to welcome you again soon.

2/10 – Forferdelig

Scott

Bodde her 1 natt i oktober 2023
Svar fra General Manager den 1. nov. 2023
Thank you Scott for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 – Bra

Oliver

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
I was very happy with the hotel stay, it was ideal for the venue which i needed to go too. The only small negative thing was that there was no electrical socket near to the bed.
Bodde her 3 netter i oktober 2023
Svar fra General Manager den 30. okt. 2023
Thank you Oliver for your feedback. We have taken onboard your feedback and will work on further improvements. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

8/10 – Bra

Ades

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
clean and comfortable
clean and comfortable
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 30. okt. 2023
Thank you Ades for your feedback. We are pleased to hear that you have enjoyed your stay. We look forward to welcome you again soon.

6/10 – Grei

Carl

Bodde her 1 natt i oktober 2023
Svar fra General Manager den 30. okt. 2023
Thank you Carl for your ratings. We hope you will give us another opportunity to better serve you in the future.

6/10 – Grei

John

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Tired
Tired but clean
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 30. okt. 2023
Thank you John for your feedback. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

6/10 – Grei

R

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 12. okt. 2023
Thank you R for your ratings. We hope to welcome you again soon.

8/10 – Bra

Rey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2023
Svar fra General Manager den 10. okt. 2023
Thank you Rey for your ratings. We look forward to welcome you again soon.

4/10 – Dårlig

Peter

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 6. okt. 2023
Thank you Peter for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

6/10 – Grei

khalid

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
At Reception asking 100£ deposit if any damages so they deduct, its motel type,
Bodde her 1 natt i september 2023
Svar fra General Manager den 25. sep. 2023
Thank you Khalid for your feedback. Please accept out sincerest apologies that some of your expectations were not met during your stay. An automated email was sent upon confirmation advising of the pre-authorisation. We hope you will give us another opportunity to better serve you in the future.

6/10 – Grei

Paul

Likte: Personale og service
Bodde her 1 natt i september 2023
Svar fra General Manager den 27. sep. 2023
Thank you Paul for your ratings. We hope to welcome you again soon.

6/10 – Grei

Caroline

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Good for the price
For the price - it’s very good value, but it is very basic and quite dated. The ladies at reception were fantastic!
Bodde her 2 netter i september 2023
Svar fra General Manager den 25. sep. 2023
Thank you Caroline for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will continue to work on improvements. We are pleased to hear that our team has looked after you well during your stay. We hope to welcome you again soon.

2/10 – Forferdelig

Marlena

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Don't bother
The carpet smelled like vomit. The room didn't have Aircon so we almost had a heat stroke and lastly you could hear everything through the walls and the couple next door to us were drinking and talking loudly until 5.45am so we didn't get much sleep
Bodde her 1 natt i september 2023
Svar fra General Manager den 12. sep. 2023
Thank you Marlena for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. Please kindly inform our 24/7 reception team with any challenges during your stay and our team will gladly assist. We hope you will give us another opportunity to better serve you in the future.

4/10 – Dårlig

Jonathan

Likte ikke: Overnattingsstedets bygg og tilstand
Needs a good up grade
Bodde her 2 netter i september 2023
Svar fra General Manager den 8. sep. 2023
Thank you Jonathan for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work towards further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 – Dårlig

Thomas

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra General Manager den 5. sep. 2023
Thank you Thomas for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 – Utmerket

Jeffrey

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Quick bit of comfort for a short stay in Basildon.
Parking was available extensively and it was convenient to register the vehicle. There's a great menu at the restaurant and the food was tasty. The reception staff were welcoming warm and friendly. Overall I'm pleased with how my stay went at the Hotel Campanile. The room was comfortable and warm and it had excellent ventilation. It was quaint in its layout with a welcoming porch that was entered into by a quirky walkway. Facilities like tea and coffee in the room made the stay over night more enjoyable. There was a great selection of channels of a wide-screen television with high-definition. The location of the room was convenient as it was close to the where service was good. The facilities in the room appeared simple but the standards were acceptable. The linens were clean and fresh towels were provided the stay went very well. The nearby roads continued to be busy however there was quiet enough for a sound sleep. As the hotel was respectably convenient, it remains as a place worth noting for a short stay.
Bodde her 1 natt i august 2023
Svar fra General Manager den 4. sep. 2023
Thank you Jeffrey for your feedback. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

2/10 – Forferdelig

Vicky

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolute disgrace!
Absolute disgrace from the moment we pulled up outside! - run down - very dirty - damaged furniture - very hard and small bed - very small room and bathroom - very dirty restaurant - very bad service upon arrival This place should be closed down it looks like it attracts people that are paying for their rooms by the hour! It is absolutely disgusting!
Bodde her 4 netter i august 2023
Svar fra General Manager den 28. aug. 2023
Thank you Vicky for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 – Dårlig

Lee

Bodde her 1 natt i august 2023
Svar fra General Manager den 13. sep. 2023
Thank you Lee for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 – Bra

Aysha

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Tracey den 16. aug. 2023
Thank you Aysha, for your feedback. We look forward to welcoming you back in the future.

8/10 – Bra

Felicity

Reiste med familie
Likte: Renhold og personale og service
This was a perfect budget hotel. Looks like a slightly run-down motel and the room was small so the wardrobe was in the bathroom, but we wanted a comfy bed for the night and that's what we got. V comfy. Staff great. No frills.
Bodde her 1 natt i august 2023
Svar fra Tracey den 16. aug. 2023
Thank you Felicity for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

2/10 – Forferdelig

Roxana

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Never again! To noisy, to cold and we are in August, you can hear all the cars that are passing on the route. We had two beds in the room, one was different , one normal. The pictures of the site looks so good, but in reality no.
Bodde her 1 natt i august 2023
Svar fra General Manager den 11. aug. 2023
Thank you Roxana for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

6/10 – Grei

Naomi

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra General Manager den 11. aug. 2023
Thank you Naomi for your ratings. We hope to welcome you again soon.

2/10 – Forferdelig

Kevin

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not good
There was insects in our room and at 04:30 I was awaken by shouting from another room. Also whilst waiting for a taxi in the car park a stranger on his balcony with food in his hand shouted at me “Alright mate” Not good…… Would not stay again 😡
Bodde her 1 natt i juli 2023
Svar fra General Manager den 31. juli 2023
Thank you Kevin for feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 – Bra

Sharon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023
Svar fra General Manager den 1. aug. 2023
Thank you Sharon for your ratings. We look forward to welcome you again soon.

4/10 – Dårlig

ANDREW JAMES

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Dated and in need of updating. The basin was cracked. Shower control stiff and unable to adjust. Furniture not in best of condition. Price too high for conditions. Food good but not a good selection. With it's position road noise was a problem.
Bodde her 1 natt i juli 2023
Svar fra General Manager den 31. juli 2023
Thank you Andrew for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on improvements. We hope you will give us another opportunity to better serve you in the future.

10/10 – Utmerket

Colin

Bodde her 2 netter i juli 2023
Svar fra General Manager den 31. juli 2023
Thank you Colin for your ratings. We look forward to welcome you again soon.

2/10 – Forferdelig

John

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
For the £130 you expect some kind of value for money.. but honestly if i view the room beforehand i would never of booked it. Absolutely needs a revamp to say the least. And the Audacity to ask for a 100 pound deposit is a cheek as the room could not of been made worse if you tried.. lets see if i fet my 100 back as we made the room cleaner than we arrived..
Bodde her 1 natt i juli 2023
Svar fra General Manager den 24. juli 2023
Thank you John for you feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

8/10 – Bra

Jacob

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra General Manager den 31. juli 2023
Thank you Jacob for your ratings. We hope to welcome you again soon.

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra General Manager den 24. juli 2023
Thank you for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 – Dårlig

Alfred

Bodde her 1 natt i juli 2023
Svar fra General Manager den 7. aug. 2023
Thank you Alfred for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 – Bra

Brian

Likte: Personale og service
Over all very helpful staff and rooms were very clean. Property looked to be in need of repairs.
Bodde her 12 netter i juni 2023
Svar fra General Manager den 7. juli 2023
Thank you Brian for your feedback. We are pleased to hear that our team has looked after you well during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

2/10 – Forferdelig

Robert

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Poor quality hotel.
Room smelt of smoking. Asked for another room which was provided. The condition of this room was awful, with chipped furniture. Decided not to stay there and requested a full refund which was approved. Would definately not stay there.
Bodde her 4 netter i juni 2023
Svar fra General Manager den 19. juni 2023
Thank you Robert for your feedback. Please accept our sincerest apologies that your expectations were not met. We have processed the full refund to you as requested. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

10/10 – Utmerket

Deborah

Bodde her 1 natt i juni 2023
Svar fra General Manager den 7. juni 2023
Thank you Deborah for your ratings. We are pleased to know that you have enjoyed your stay. We look forward to welcome you again soon.

6/10 – Grei

Dorte

Bodde her 1 natt i mai 2023
Svar fra General Manager den 23. mai 2023
Thank you Dorte for your ratings. We hope you will give us another opportunity to better serve you in the future.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice and clean, friendly staff, great value for money.
Bodde her 7 netter i mai 2023
Svar fra General Manager den 12. mai 2023
Thank you for your feedback. We are pleased that you have enjoyed your stay and our team has looked after you well. We look forward to welcome you again soon.

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Eh…….
Norman Bates motel
Bodde her 1 natt i april 2023
Svar fra General Manager den 28. apr. 2023
Thank you for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra General Manager den 21. apr. 2023
Thank you Christopher for your ratings. We look forward to welcome you again soon.

8/10 – Bra

Sally Louise og San Cayetano

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A convenient stopover. Ideal if you don’t need a hotel, just somewhere to sleep. Basic but comfortable with restaurant and bar
Bodde her 3 netter i mars 2023
Svar fra General Manager den 5. apr. 2023
Thank you Sally for your feedback. We are pleased to hear that you have enjoyed your stay. We look forward to welcome you again soon.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Scarred for life
Strange layout. Very run down. Held £100 from account in case of damages even tbough the room was covered in damage and took 2 days to refund it back. It was clean at least. The worst thing was the musty smell as soon as you entered the room and it caught the back of your throat. I couldnt get rid of it and it kept me awake. I could not wait for the morning to come to leave. The shower was nice and hot though and there was shower jel. Im not particularly fussy and wanted cheap and cheerful. This was cheap but definately not cheerful. Avoid. I wouldnt let my dogs stay here
Bodde her 1 natt i mars 2023
Svar fra General Manager den 31. mars 2023
Thank you for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

2/10 – Forferdelig

Daryl

Bodde her 1 natt i mars 2023
Svar fra General Manager den 5. apr. 2023
Thank you Daryl for your rating. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

2/10 – Forferdelig

Mr Shane

Bodde her 1 natt i mars 2023
Svar fra General Manager den 9. mars 2023
Thank you Mr Shane for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

2/10 – Forferdelig

David

Bodde her 1 natt i februar 2023
Svar fra General Manager den 20. feb. 2023
Thank you David for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

6/10 – Grei

Emma

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The hotel it's self is convenient and efficient for a stay over for a night out. Clean, tidy and has a bed so no complaints from me. The breakfast is lovely and you get plenty to choose from and a decent coffee. My only issue I have is the lack of clear and precise information on the 100 pound deposit you ask for on arrival. The information on the website reads as though you request a deposit if guests bring dogs, which I understand. But to ask guests without pets seemed abit wrong. Luckily I had no issues in paying it, but if I had not had sufficient funds I would have been left far from home with no hotel. The receptionist was rather blunt in informing me they had been doing it for the last 3 months, which was a shock to me as I hadn't done it when staying 2 weeks prior. But the reasons behind it were understood. I think the sour point for me was being told they use discretion on certain people. Which kind of insinuated that i was the type of person that goes around damaging rooms lol It is a lovely basic hotel that fulfils the needs for the night, just need abit of clarifying on what and who has to pay the 100 deposit on arrival or move it away from that pet bit in the rules
Bodde her 1 natt i februar 2023
Svar fra General Manager den 20. feb. 2023
Thank you Emma for your feedback. Please accept our sincerest apologies with regards to the deposit. We have taken onboard your feedback and will provide further retraining with our Front Office team. We are glad to hear that you have enjoyed your stay and our housekeeping and F&B team has looked after you well during your stay. We hope you will give us another opportunity to better serve you in the future.