Utendørsbasseng, bassengtelt (mot betaling) og bassengparasoller

Anmeldelser av Palace Downtown

5 out of 5
Palace Downtown
Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Dubai

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 776 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 156 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 46 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1002 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Alma

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Aby Abraham den 3. okt. 2023
Dear guest,Thank you so much for your wonderful review of our property.My team and I truly appreciate reading such fantastic feedback and it’s always great to hear that our focus on guest service satisfaction is paying off. I sincerely hope that we will have the opportunity to welcome back soon. Kind regards,Aby AbrahamPalace Downtown

10/10 – Utmerket

Steinar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales!
Helt igjennom et 10 av 10 hotel. Herlig for mix jobb/relax. Gode spisesteder. topp service.
Bodde her 4 netter i august 2023
Svar fra Aby Abraham den 4. sep. 2023
Dear guest,Thank you for your rating. We wish you a great journey onward and hope to see you back soonRegardsAby AbrahamManagement Office

8/10 – Bra

Marius

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
alt er bra
Bodde her 4 netter i desember 2021
Svar fra AE den 25. feb. 2022
Dear Marius, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Ahmed El Nawawy General Manager

8/10 – Bra

jan gunnar

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Palace Dovntown ligger supersentralt i Dubai sentrum. Bare få minutter fra Dubai Mall, masse restauranter og det vakre “Dancing water” rett ved. Hotellet har store rom med alle fasiliteter. Vakkert basengområde med solstoler og cabanas. God restaurant. Kan absolutt anbefale dette 5 stjerners hotellet.
Bodde her 2 netter i februar 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fornøyd.
Hyggelige ansatte som strekker seg langt for at din opplevelse skal være bra. Fint renhold, og veldig fint basseng. Fin mat, alt tipp topp. Rett ved burj khalifa, og daglig er det show frem til 23:00. Alt i alt svært fornøyd:)
Bodde her 4 netter i november 2020
Svar fra Ahmed Elnawawy den 15. des. 2020
Dear Guest, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Ahmed El Nawawy General Manager

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, men maten er ikke noe å skryte av
Hotellet ligger få meter fra Dubai Mall,og er praktisk om du drar for å shoppe. Hotellet er i arabisk stil,innbydende og delikat. Hotellet har sin egen signaturduft som du kjenner overalt. Liker du lukten,så gir det en ekstra piff på oppholdet ditt. Bassengområdet er ikke så veldig stort,men både bassenget og solsengen er veldig bra. Når det gjelder maten på hotellet,er jeg ikke så veldig imponert. Frokosten vil jeg si er middels god, og langt fra de beste frokostene i Dubai. Selv om denne er en av de dyreste. For lite utvalg av brød, og jeg er ikke begeistret over brød man skjærer opp selv og det var kun to typer av rundstykker. Også for lite annen bakst. De steker både belgiske vafler og french toast, men vaflene er helt tørre og fullstendig smakløse. Minner mest og tørre iskjeks. French toast var for lite gjennomtrukket av væske og de var heller ikke stekt gyldne og fluffy. Litt lite utvalg av frukt. Pene beholdere til drikke, men for lite utvalg av juice. Det er heller ikke så hygienisk at maten blir plassert i etasjer, når gjester med klær som har lange ermer skal forsyne seg,da havner lett litt av klærne i de nederste fat/bollene. Vi forsøkte afternoon tea, den var langt under middels. Kalde scones og det at samme type kake er brukt til flere typer, kun endret med ulik topping, gjorde den til en av de tristeste afternoon tea i Dubai. Vi spiste på Thairestauranten Tipthara. Der har du fantastisk utsikt til fontenen, maten her var helt grei, verken mer eller mindre.
Bodde her 6 netter i august 2018
Svar fra David Simon den 30. aug. 2018
Dear Guest, Thank you for sharing your review with us, it was a pleasure to have you as our guest, I am glad you enjoyed our location and the Arabic styled theme of our hotel. At the same time please allow me to extend my sincere apologies for the inconvenience caused due to the variety of food, we truly try to meet all our guests’ expectations when it comes to food variety and taste, however reading your review tells me that we just missed to achieve this, please be assured that your review has been shared with the chefs who are already working on solutions to avoid similar situations in the future. Having said so, I do hope we will be given another opportunity to serve you at our best in the near future. Best regards, David Simon - General Manager

10/10 – Utmerket

Tor Olav

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk
Helt nydelig hotell, men servicen og betjeningen overgår alt. Helt fantastisk
Bodde her 4 netter i juni 2017

10/10 – Utmerket

Trond Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell
Sentralt og supert hotell i hjertet av Dubai

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

marko og monaco

Reiste med familie og små barn
Likte: Renhold og personale og service
Nice lobby, room looks like motel style and needs updating, pool area needs updating too.
Bodde her 1 natt i mars 2024
Svar fra Stefan Masche den 18. mars 2024
Dear guest,Thank you for sharing your feedback with us following your recent stay at Palace Downtown Hotel. We're pleased to hear that you enjoyed our lobby area, and we appreciate your observations regarding the room and pool area.We constantly strive to maintain the highest standards of comfort and aesthetics throughout our property. Your comments regarding the room style and the pool area are valuable to us, and we will certainly take them into consideration as we continue to enhance and update our facilities.Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future to experience the improvements we make based on your feedback.Regards,Stefan MascheManagement Office

10/10 – Utmerket

dhaniany

Bodde her 2 netter i februar 2024

10/10 – Utmerket

MARIO

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect hotel
Bodde her 5 netter i februar 2024
Svar fra Stefan Masche den 28. feb. 2024
Dear guest,Thank you for your wonderful review and for choosing The Palace Downtown Dubai as your preferred hotel. We are thrilled to hear that you had a perfect experience during your stay with us.Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations. It's fantastic to know that every aspect of your stay, from our impeccable service to the breathtaking rooms and attention to detail, contributed to making your experience perfect.We are immensely proud of our dedicated team, including James, Osama, Sonia, and all the other staff members you mentioned, for their commitment to ensuring that you had an exceptional stay. Your recognition of their efforts is truly appreciated.We are grateful for your kind words and recommendation. It would be our pleasure to welcome you back to The Palace Downtown Dubai for another perfect stay whenever your travels bring you to Dubai.RegardsStefan Masche Management Office

10/10 – Utmerket

ajournees

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was an event across the lake for the Chinese new year and I requested a room change as it was too loud. Unfortunate but hotel responded with a suite which was too big but at least not noisy. Breakfast buffet was great and view over pool and to khalifa was awesome!
Bodde her 2 netter i februar 2024
Svar fra Stefan Masche den 19. feb. 2024
Dear Valued Guest,Thank you for taking the time to leave us a glowing 5-star review! We are thrilled to hear that you had such a wonderful experience during your stay at Palace Downtown hotel.Your feedback means the world to us, as it reaffirms the hard work and dedication of our team. We are committed to providing exceptional service and ensuring that each guest has a memorable stay.We look forward to welcoming you back to Palace Downtown hotel in the future and providing you with another exceptional experience. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing Palace Downtown hotel. We truly appreciate your support and hope to see you again soon!Warm regards, Stefan Masche Management Office

10/10 – Utmerket

Anas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good
Bodde her 3 netter i januar 2024
Svar fra Aby Abraham den 2. feb. 2024
Dear guest,On behalf of the entire team at Palace Downtown Hotel, I would like to express our sincere gratitude for taking the time to share your experience on Expedia. Your glowing rating has truly warmed our hearts, and we are thrilled to hear that your stay with us exceeded your expectations.At Palace Downtown, we strive to create memorable and exceptional experiences for our guests, and your positive feedback reinforces our commitment to providing outstanding service. We are delighted to have played a part in making your stay enjoyable.Your valuable comments serve as motivation for our dedicated staff, inspiring us to continue delivering the highest standards of hospitality. We genuinely appreciate your support and look forward to welcoming you back for another unforgettable stay.Thank you once again for choosing Palace Downtown Hotel. If there's anything more we can do for you, please don't hesitate to reach out.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Hamdi

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding staff and beautiful property with excellent location
Bodde her 4 netter i januar 2024
Svar fra Aby Abraham den 20. jan. 2024
Dear guest,We sincerely appreciate your fantastic 5-star rating! It's truly rewarding to know that we met or exceeded your expectations during your recent stay at our hotel.Our team takes great pride in providing exceptional service and creating memorable experiences for our guests. Your positive feedback motivates us to continue delivering the highest level of hospitality.Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding stay.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Nadya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Aby Abraham den 20. jan. 2024
Dear Nadya,We sincerely appreciate your fantastic 5-star rating! It's truly rewarding to know that we met or exceeded your expectations during your recent stay at our hotel.Our team takes great pride in providing exceptional service and creating memorable experiences for our guests. Your positive feedback motivates us to continue delivering the highest level of hospitality.Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding stay.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Musawar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Aby Abraham den 9. jan. 2024
Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

KENTA

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 1 natt i januar 2024
Svar fra Aby Abraham den 9. jan. 2024
Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Shingo

Reiste med familie
very good
Bodde her 2 netter i januar 2024
Svar fra Aby Abraham den 9. jan. 2024
Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Karan Vir Singh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023
Svar fra Aby Abraham den 31. des. 2023
Dear guest,Thank you for taking the time to share your positive experience with us at Palace Downtown. We are delighted to hear that you enjoyed your stay and appreciate your kind words.Our team works diligently to provide exceptional service, and it is truly rewarding to know that our efforts have contributed to your satisfaction. Your feedback is a source of inspiration for us to continue delivering memorable experiences.We are committed to maintaining the highest standards of hospitality, and it is our pleasure to be of service to you. Should you have any specific comments or suggestions you'd like to share, please feel free to reach out.Thank you for choosing Palace Downtown. We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

ping

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Too noisy at night
Bodde her 2 netter i desember 2023
Svar fra Aby Abraham den 31. des. 2023
Dear guest,Thank you for taking the time to share your positive experience with us at Palace Downtown. We are delighted to hear that you enjoyed your stay and appreciate your kind words.Our team works diligently to provide exceptional service, and it is truly rewarding to know that our efforts have contributed to your satisfaction. Your feedback is a source of inspiration for us to continue delivering memorable experiences.We are committed to maintaining the highest standards of hospitality, and it is our pleasure to be of service to you. Should you have any specific comments or suggestions you'd like to share, please feel free to reach out.Thank you for choosing Palace Downtown. We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

MOMOKO

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
お部屋がとても綺麗でした。近くにたくさんレストランもあります。ドバイモールも近くて便利でした。大満足です。
Bodde her 1 natt i desember 2023
Svar fra Aby Abraham den 9. jan. 2024
Dear guest ,Greetings from Palace Downtown Hotel!We are delighted to hear from you and appreciate your taking the time to share your well-being with us. Your kind words bring warmth to our hearts, and we are grateful for your positive sentiment.At Palace Downtown, our commitment extends beyond providing exceptional experiences; we also aim to foster a connection with our valued guests. It is heartening to know that you are well, and we sincerely hope that life continues to treat you kindly.Should you ever plan to return to Palace Downtown Hotel, know that we eagerly await the opportunity to welcome you back and ensure your stay is as delightful as ever. Should you have any specific requests or inquiries in the future, please do not hesitate to reach out.Once again, thank you for sharing your well-being with us. Wishing you continued happiness and good health.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

sabah

Reiste med familie
Wonderful
absolutely loved this place. We will go back to this place. The service, the cleanliness, the staff.. everything was on point. I left half of my heart there.
Bodde her 6 netter i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

AHMAD

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
best Hotel at Downtown
The best staff, best location and best view on the fountain with the best hotel with access to Dubai Mall
Bodde her 1 natt i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Joaquim

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ótimo Hotel com a melhor localização do Dubai
Simplesmente incrível a experiência.
Bodde her 3 netter i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

6/10 – Grei

Gurbinder

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Kyle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extraordinary experience. Probably the most responsive and attentive staff we have ever encountered. The food choices were first rate. Especially the buffets. Location is ideal for shopping and exploring the downtown area. Room was clean well appointed and spacious. We opted not to upgrade and had no regrets about that. We will never stay at any other hotel in Dubai.
Bodde her 3 netter i desember 2023
Svar fra Aby Abraham den 16. des. 2023
Dear Kyle,Thank you for taking the time to share your extraordinary experience with us! We are absolutely thrilled to read your glowing review and learn that our staff's responsiveness and attentiveness left a lasting impression on you. Providing excellent service is our top priority, and it's rewarding to hear that we exceeded your expectations.We're delighted that you enjoyed the first-rate food choices, especially the buffets, and found the location ideal for shopping and exploring the downtown area. It's great to know that your room met your expectations in terms of cleanliness, appointments, and spaciousness.We appreciate your feedback regarding the decision not to upgrade, and we're glad to hear that you had no regrets about it. Our goal is to provide a memorable experience for all our guests, and it sounds like we succeeded during your stay.It's an honor to be your preferred hotel in Dubai, and we look forward to welcoming you back for more extraordinary experiences in the future. If there's anything specific you would like on your next visit, please feel free to let us know.Thank you for choosing us through Expedia!RegardsAby AbrahamManagement Office

10/10 – Utmerket

Edmond

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay. The service was great and I particularly enjoyed the comfort of the bed. We will definitely return and recommend it to friends.
Bodde her 2 netter i november 2023
Svar fra Aby Abraham den 6. des. 2023
Dear guest,Thank you for taking the time to share your wonderful experience during your recent stay at Palace Downtown. We are delighted to hear that you enjoyed your time with us, and we truly appreciate your kind words.Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. It's particularly heartening to learn that you found the bed to your liking, as we understand the importance of a good night's sleep during your travels.Your recommendation means a lot to us, and we look forward to the opportunity to welcome you back to Palace Downtown. If there's anything specific you enjoyed or if you have any suggestions for areas where we can further enhance your experience, please don't hesitate to let us know.Once again, thank you for choosing Palace Downtown. We appreciate your trust and hope to have the pleasure of serving you again in the near future.Warm regards,Regards,Aby AbrahamManagement Office

10/10 – Utmerket

nawzad

Bodde her 7 netter i november 2023
Svar fra Aby Abraham den 24. des. 2023
Dear guest,Thank you so much for taking the time to share your positive review of our hotel! We are thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm regards,Aby AbrahamManagement Office

6/10 – Grei

Tsutomu

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
観光に便利ですが、施設は古く、いくつか問題があります。
Bodde her 1 natt i november 2023
Svar fra Aby Abraham den 6. des. 2023
Dear guest,I hope this message finds you well. I would like to express our sincere appreciation for taking the time to share your thoughts with us regarding your recent stay. Your feedback is invaluable, and we are grateful for the opportunity to address your concerns.We regret to learn that certain aspects of your experience did not meet your expectations, particularly regarding the facilities. Please accept our sincere apologies for any inconvenience you may have encountered. Your feedback is a crucial tool for us to identify areas for improvement, and we are committed to taking the necessary steps to enhance the overall experience for our valued guests.To ensure we address your concerns adequately, we would appreciate it if you could provide more specific details about the issues you encountered during your stay. This information will help us to investigate and rectify any shortcomings promptly.We understand the importance of maintaining modern and well-maintained facilities to provide a comfortable and enjoyable stay for our guests. Your insights will contribute to our ongoing efforts to enhance the quality of our offerings.Once again, thank you for bringing this to our attention. Your satisfaction is our top priority, and we are dedicated to making the necessary improvements to elevate your experience during any future visits.If you have any further details or if there's anything specific you would like us to address, please feel free to respond to this message or contact our guest relations team directly. We are here to assist you in any way we can.RegardsAby AbrahamManagement Office

10/10 – Utmerket

EUNKYUNG

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
분수쇼를 보기위해 선택한 방이였는데 기대이상으로 좋았어요 방 안에서 여유롭게 즐길 수 있었고, 두마이몰, 부르즈 할리파 ,식당 등 도보로 가깝다.
Bodde her 1 natt i november 2023
Svar fra Aby Abraham den 30. nov. 2023
Dear guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your time at Palace Downtown. Providing excellent service and creating memorable moments for our guests/customers is our top priority.Your kind words are truly appreciated, and we look forward to the pleasure of serving you again in the future. If there's anything specific that stood out to you or any suggestions you may have, we'd love to hear them.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Jeannette

Bodde her 2 netter i november 2023
Svar fra Aby Abraham den 19. des. 2023
Dear Jeannette,Thank you for taking the time to share your fantastic feedback about your recent stay at our property. We are delighted to hear that you found our location in downtown Dubai to be amazing, providing quick access to iconic landmarks such as the Dubai Mall, Dubai Fountain, and the Burj Khalifa.It warms our hearts to know that our staff contributed to making your experience memorable. We strive to provide excellent service, and your kind words about the team's friendliness and accommodation mean a lot to us.We're also thrilled that you enjoyed the food and found the ambiance peaceful. Creating a positive and enjoyable atmosphere for our guests is a top priority, and it's wonderful to hear that we succeeded during your visit.Your recommendation is the highest compliment we could receive, and we truly appreciate your endorsement. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to share.We look forward to the pleasure of welcoming you back to our property the next time you're in Dubai. Thank you once again for choosing us!Regards,Aby AbrahamManagement Office

10/10 – Utmerket

Manjeet

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is really helpful and polite. We like its location and the walk ways.
Bodde her 2 netter i november 2023
Svar fra Aby Abraham den 30. nov. 2023
Dear guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your time at Palace Downtown. Providing excellent service and creating memorable moments for our guests/customers is our top priority.Your kind words are truly appreciated, and we look forward to the pleasure of serving you again in the future. If there's anything specific that stood out to you or any suggestions you may have, we'd love to hear them.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Selman

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect
Bodde her 3 netter i november 2023
Svar fra Aby Abraham den 30. nov. 2023
Dear guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your time at Palace Downtown. Providing excellent service and creating memorable moments for our guests/customers is our top priority.Your kind words are truly appreciated, and we look forward to the pleasure of serving you again in the future. If there's anything specific that stood out to you or any suggestions you may have, we'd love to hear them.Warm regards,Aby AbrahamManagement Office

8/10 – Bra

amirah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious clean rooms excellent location overpriced
Bodde her 4 netter i november 2023
Svar fra Aby Abraham den 23. nov. 2023
Dear Amirah,Thank you so much for taking the time to leave us a positive review! We appreciate your kind words and are delighted to hear that you had a great experience. Your feedback is valuable to us, and we look forward to the pleasure of serving you again in the future.Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superb location
A superb location for the downtown attractions
Bodde her 3 netter i november 2023
Svar fra Aby Abraham den 21. nov. 2023
Dear Mark,Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us. Our team works hard to ensure our guests have memorable moments, and your feedback reinforces that we are on the right track. We appreciate your kind words and look forward to serving you again in the future.Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

adawia og bloomfield hills

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
amazing amazing , the costumer services is super thank you Marwan the concierge , thank you yousif and osama front dicks
Bodde her 4 netter i november 2023
Svar fra Aby Abraham den 19. nov. 2023
Dear guest,Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had a great experience. Our team works hard to ensure our guests have memorable moments, and your feedback reinforces that we are on the right track. We appreciate your kind words and look forward to welcoming you back soon.Warm regards,Aby AbrahamManagement Office

10/10 – Utmerket

Abulqader

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Close to Dubai mall. Gym is good. Reception, cleaning staff breakfast staff all friendly with positive energy
Bodde her 2 netter i november 2023
Svar fra Management Office den 18. nov. 2023
Dear Abulqader,Thank you for taking the time to share your comments with fellow travelers.We are very proud to know that you had a wonderful experience, our location is indeed perfect! We appreciate your recommendation and the team and I look forward to welcoming you back with us again very soon! With very best regards, Aby AbrahamManagement Office

10/10 – Utmerket

Leona

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our five day stay at the Palace Hotel Downtown could not have been better. Situated by the Dubai Mall, with a front row seat for the Fountain View, it was our base for getting to know Dubai. Service Staff exceptional, friendly and efficient. We fully appreciated the attention to detail throughout the property. The comfortable king size bed with the superb bedding was a welcome retreat after busy days in this unique and vibrant city.
Bodde her 5 netter i november 2023
Svar fra Management Office den 17. nov. 2023
Dear Guest, Thank you for your most recent feedback whilst you were staying with us at Palace Downtown. Reading comments such as yours is most appreciated. When our guests provide us feedback, its contents are crucial to our constant drive for perfection. We take immense pride in our services to ensure that all guests have exceptional experiences when they stay with us. Furthermore, I am very happy you were able to enjoy our facilities. I shall revert to my team and acknowledge our success with to your satisfaction. I look forward to welcoming you back to Palace Downtown in the future.Kind regards,Aby AbrahamManagement Office

10/10 – Utmerket

ASMA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Management Office den 11. nov. 2023
Dear Guest, Thanks a lot for your feedback.The response from our guests is of extreme importance and value for us.We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.I look forward to welcoming you back with us again very soon!Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

Eya

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 3 netter i november 2023
Svar fra Management Office den 11. nov. 2023
Dear Guest,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

María Gabriela

Likte: Renhold, personale og service og romkomfort
Bodde her 5 netter i november 2023
Svar fra Management Office den 11. nov. 2023
Dear Guest,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

nancy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Hotel and Recommend to Friend Visit Dubai
our stay was great. the location of this hotel is excellent. it's in the walking distance to Dubai Mall, Burj Khalifa tower. We booked a fountain view room. However, you can only see part of the fountain. but overall it's not bad at all.
Bodde her 3 netter i oktober 2023
Svar fra Management Office den 7. nov. 2023
Dear Nancy,On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors. I look forward to welcoming you back to Palace Downtown.Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

Pavel

Bodde her 1 natt i november 2023
Svar fra Management Office den 6. nov. 2023
Dear Guest,On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on the exceptional guest service, fitting to this enviable property and location. Rest assured that we will continue to implement innovative ideas to enhance our product and services to the next level.I look forward to welcoming you back with us again very soon! With very best regards, Aby AbrahamManagement Office

8/10 – Bra

YASUKANE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
a
Bodde her 1 natt i oktober 2023
Svar fra Management Office den 3. nov. 2023
Dear Yasukane,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

Alfredo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel very well located, near of touristic attractions, shopping and restaurants.
Bodde her 4 netter i oktober 2023
Svar fra Management Office den 30. okt. 2023
Dear Mr. Alfredo,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards,Aby AbrahamManagement Office

10/10 – Utmerket

Alfredo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, full of shopping, attractions and restaurants around the hotel.
Bodde her 5 netter i oktober 2023
Svar fra Aby Abraham den 30. okt. 2023
Dear Mr. Alfredo,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards,Aby AbrahamManagement Office

2/10 – Forferdelig

Mohammad

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bad hotel
Bodde her 2 netter i oktober 2023
Svar fra Management Office den 30. okt. 2023
Dear Mohammad,I would like to extend my apologies for the inconvenience your experienced during your stay. Rest assured that we will take corrective measures to resolve the points you raised. We value your loyalty and we are hoping that you can give us another chance to welcome you once again.Kind regards, Aby AbrahamManagement Office

10/10 – Utmerket

Arnaud

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very kind staff, very good service and hospitality. Where we can learn from in Holland! Definitely 6 out of 5 stars ******
Bodde her 2 netter i oktober 2023
Svar fra Aby Abraham den 24. okt. 2023
Dear Arnaud, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamManagement Office

8/10 – Bra

cengiz

Bodde her 3 netter i juni 2023
Svar fra Aby Abraham den 24. okt. 2023
Dear Guest,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamManagement Office