Dear CesarGreetings from Sky City Hotel.Firstly, I would like to thank you for the splendid review. Reviews like this motivate us to work harder every day and win our guests' hearts. We will share your good words with the team. I am sure it's going to cheer them up. Looking forward to your upcoming visit and thank you personally.Best Regards,Naimul HasanSupervisorSky City Hotel Reservation Team

Dear Guest, Thank you for your review. The location is strategic because it has access to the CBD (Central Business District) and old town, making it an ideal destination for both business travelers and tourists as well. When you came to the hotel, we were fully booked. Not only that, on that evening we had a reservation for 60 plus guests at the restaurant and a large banquet event going at our hall, and hence, those guests accessing the outdoor BBQ zone made us keep the BBQ Restaurant closed for that evening. In spite of that, our waiters offered to serve your desired food at our lobby seating area, which you refused. Sky City Hotel is located right next to the famous Bailey Road, which is known to the city dwellers for the vast genre of food offered, which is a preferred destination for the foodies. If you had asked the Front Desk for assistance, they could have guided you well. The next morning, I got to know from our Front Desk associates about your dissatisfaction, and I immediately wanted to address this I remember asking you to do anything within my capacity to make it up to you. I even came running to talk to you one more time as you were going into the taxi to the airport. Guests are our top priority and we all work here to serve you only. I admit our shortcomings of not being able to pamper you as much as we should have. I humbly apologize and accept our setbacks. We would be honored if you could give us one more chance to give you an elevating experience. I assure you, we won’t let you down. Best Regards,Ahmed Munazil ChoudhuryChief Executive OfficerSky City Hotel Dhaka

Dear Mr. Rashed,Greetings from Sky City HotelIt's really nice to know that you had a wonderful stay at our hotel. I would especially like to thank you for taking the time to write this glorious review. Hope to see you soon again.Kind regardsNaimul HasanSky City Hotel Reservation Team

Dear Judith Thank you for giving us your rating, which is much appreciated. We hope you had a pleasant journey back and hope to see you again in the future. Best regards

Dear Erkan Greetings from Sky City Hotel. We would like to thank for reviewing us and giving us an excellent rating. We are glad you found our service to your satisfaction and hope to see you in the near future on your visit to Dhaka. Best regards

Dear Dr Bittar Thank you for your email and taking time to share your experience at Sky City Hotel. We appreciate your feedback and are pleased to hear you found our service, breakfast and rooms to your liking. We hope you had a good journey back and hope to see you again in the near future. Once again thank you for choosing Sky City Hotel Dhaka.

Dear Guest We allow room guests at our hotel, however as per our booking terms and policy any room guest(s) need to be signed in with the front desk after showing a photo ID (as per government requirement), irrespective of the length of visit. We appreciate this may have caused an inconvenience but hope you understand as this is a according to the law; our staff are limited other than explaining our policy and refusing entry without a valid ID. We hope other than this issue, everything else was as per your expectation and satisfaction and hope to see you again. Thank you.

Dear Mohammad, We are sorry to learn of your dissatisfaction of the neighbourhood. Many of our guests prefer our central location as it is right next door to the business districts of Malibag, Mothijheel etc as well as being just a few mins walking distance from Dhaka's popular thoroughfare - Bailey Road (recognised for its theatres, numerous boutiques, shops, schools, universities, fast foods, restaurants and various hangout places as well as famous institutions, national landmarks and government offices). We appreciate the hustle and bustle of the local area is not everyone's cup of tea however the appearance of the public road is beyond our control as its not owned by the hotel. The government is currently working on a new Metro line which in the near future will reduce congestion in the area, but this issue is widespread across Dhaka in case you are not familiar. Despite this, we are only one of few hotels in Dhaka South that has won internationally recognised awards consecutively since our opening - this is a testament to our service quality standards. The main road which you have recommended is part of the same neighbourhood and literally 30 seconds from the hotel. If however there is any other reason for your disappointment or if there is anything else we could have done better then we would love to know. Please do email and we can happily look into the matter. Best wishes,

Dear Md. Sabbir Thank you for your review. We appreciate you taking time and hope you enjoyed your stay and we look forward to welcoming you back in the near future. Best regards

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate your comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate your comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate your comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Thank you for your review Zahi Kind regards

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate your comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate your comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate your comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate your comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate this and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate this and hope to see you again soon.

Dear Sir, Your reservation was made for a single person, as a result we cannot allow Female guest at your room against a single person reservation. If you had to take your wife to your room you had change the reservation to a couple reservation. And this is the Policy of Hotel Rules & Regulation. Our reception staffs explained you the whole scenario but you mis-behaved and threaten them instead. Our hotel is located only 120metres from the main road which hardly takes 30second by walking and 5seconds by any mode of transport. We are really sorry to say this kind of comment is intentionally done to confuse our guest and hamper our business & reputation.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon. Kind regards, Sky City Hotel Management Team.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon. Kind regards,Sky City Hotel Management Team.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon. Kind regards, Sky City Hotel Management Team.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon. Kind regards, Sky City Hotel Management Team.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It was our pleasure to provide you with our excellence of service & hospitality. We very much appreciate comment and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon. Kind regards, Tahmid Saad Khan, Sky City Hotel Management Team.

Thank you so much for staying with us. Thank you so much for your valuable review. We will look forward to seeing you again here.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon.

Dear Sir/Madam, Thank you for taking time to write us a review. It is our pleasure to provide you with the excellence of service and hospitality. We very much appreciate this and hope to see you again soon.