Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Holiday Inn Express & Suites Englewood Denver South, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Englewood Denver South, an IHG Hotel
10535 El Diente Ct, Englewood, CO

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 10 av totalt 21 anmeldelser." "
Rangering på 8 − Bra. 4 av totalt 21 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 21 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 21 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 21 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Michele

Forretningsreisende, Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
The rooms were great. Very clean and comfortable. I was disappointed with the breakfast options. Also the pool is COMPLETELY closed and has been for awhilenit sounds like. That was one of the first things i look for when finding a place to stay and a heads up would have been helpful in that booking decision. Otherwise it was a great stay!
Bodde her 3 netter i april 2024
Svar fra Rica Rendon, Regional Sales Director den 24. apr. 2024
Dear Michele,We are pleased to hear that you had a positive experience with us and would like to take the opportunity to share that our pool renovation is soon to complete to provide a better experience for our valued guests such as you are. We appreciate your business and hope to see you again soon!

10/10 – Utmerket

Douglas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was easy going. The place was cozy.
Bodde her 5 netter i april 2024
Svar fra Rica Rendon, Regional Sales Director den 24. apr. 2024
Dear Douglas,It's great to hear that you had a positive experience with us. We appreciate your business and hope to see you again soon!

6/10 – Grei

Taylor

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
We definitely did not hate our stay, however I wish I would’ve been aware of a few things before we did book this hotel. Before details, we did not have a bad stay by any means. The very few interactions we had with staff were pleasant, the hotel was clean, the hotel was comfy. It was just a very average experience. First, it’s very noticeable they have a lack of employees. The employees who showed up were definitely nonstop working. I can assure you they don’t get paid enough to do the jobs of 3 people they were doing. The staff was all working as a team and would do anything you asked. That’s fault of the establishment not the employees. We never once had housekeeping come. One time was definitely my fault cause I left the do not disturb sign out. We saw them in the hall but they never made it to our rooms. I’m sure that has to do with staffing as well. Now I wish I did know the breakfast would never be stocked. I never once was at a place where everything was available. We ended up not utilizing the free breakfast because nothing was ever there, that was something I wish I knew. We also were never able to connect to internet or get anything but Netflix to work on the TV. Someone did try to help and she is who showed us we could use Netflix, but the options are limited. The snacks and drinks definitely need some more options. There was no water which I found weird. All in all, it’s definitely Italy an understaffed new hotel. It’s clean, it’s affordable, it was safe.
Bodde her 4 netter i april 2024
Svar fra Rica Rendon, Regional Sales Director den 24. apr. 2024
Dear Taylor,We understand that our services did not meet your expectations, and we want to assure you that we will take steps to improve our services. We value your feedback and appreciate the opportunity to learn and grow from it.Once again, we apologize for any inconvenience that we may have caused you and hope to have the opportunity to make things right. Thank you for taking the time to leave us a review and for bringing this matter to our attention.

8/10 – Bra

daisy

Reiste med partner, Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
✌
Bodde her 2 netter i april 2024
Svar fra Rica Rendon, Regional Sales Director den 24. apr. 2024
Dear Daisy,Thank you for taking the time to leave us a review. We're happy to hear that your experience with us was a positive one. We hope to have the chance to host you again very soon!

10/10 – Utmerket

Theodore

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra We're delighted to hear that you were satisfied wi den 24. apr. 2024
Dear Theodore,We're delighted to hear that you were satisfied with our services. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

6/10 – Grei

Gillian

Reiste med partner, Reiste med en gruppe
The lady doing breakfast was terrible at her job! She couldn’t keep up and had everyone waiting for a long time to even get anything. She was also back in the kitchen area eating with her co workers while everything was empty!! Terrible experience
Bodde her 3 netter i april 2024
Svar fra Rica Rendon, Regional Sales Director den 22. apr. 2024
Dear Gillian,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

8/10 – Bra

Javier

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel
Bodde her 1 natt i april 2024
Svar fra RM den 21. apr. 2024
Thank you for your review we hope to see you again soon!

10/10 – Utmerket

jeffrey og Cheltenham

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very spacious rooms that offered quality toiletries
Bodde her 4 netter i april 2024
Svar fra RM den 21. apr. 2024
Thank you for your review we are glad you liked our room and toiletries and hope to see you again soon!

10/10 – Utmerket

Maggie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a quiet wonderful stay, very new and clean hotel!! I’d stay again with them.
Bodde her 4 netter i april 2024
Svar fra Rica Rendon, Regional Sales Director den 10. apr. 2024
Greetings, Maggie.We take pride in our services and work hard to ensure that every customer has a positive experience with us. It's reviews like yours that motivate us to continue providing the best possible service to our customers. We hope to see you again soon.

10/10 – Utmerket

Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra RM den 3. apr. 2024
Thank you for your outstanding review. We hope to see you again soon!

10/10 – Utmerket

Sara

Reiste med familie
Likte: Renhold og personale og service
Nice and new but the pool wasn’t built yet
Bodde her 1 natt i mars 2024
Svar fra RM den 3. apr. 2024
Thank you for your outstanding review. We appreciate it and are diligently working to get the pool back in service. We hope to see you again.

8/10 – Bra

Megan

Reiste med familie
Likte: Personale og service og fasiliteter
I enjoyed our room and location. The breakfast was lacking. Food was gone quickly or was cold. The pancake machine was broken the whole time.
Bodde her 6 netter i mars 2024
Svar fra RM den 3. apr. 2024
Hi Megan, thank you for you review and feedback, we will work on bettering our breakfast service. We hope to see you again and provide a better experience for you.

10/10 – Utmerket

Steven og Colorado Springs

Likte: Fasiliteter
Nrw facility
Bodde her 1 natt i mars 2024
Svar fra Kumar Merchant den 4. mars 2024
Steven thanks for your positive feedback

10/10 – Utmerket

Jacki

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff & breakfast
Bodde her 2 netter i mars 2024
Svar fra Kumar Merchant den 4. mars 2024
Jacki thanks for your positive feedback, I will pass on to my staff.

8/10 – Bra

Derek og Addison

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Kumar merchant den 2. mars 2024
Derek thanks for your positive feedback

2/10 – Forferdelig

Mackenzie

We were charged double for the room I still haven’t received a refund, the tv didn’t work and they said they had a hot tub and didn’t
Bodde her 1 natt i februar 2024
Svar fra Kumar Merchant den 27. feb. 2024
Hello Mackenzie thanks for your feedback, Sorry we didn’t met your expectations.I will review your folio and confirm the refund.The hot tub was covered up prior to opening by old management.we have indoor Pool.Thanks again for your feedback