Suite – president, 2 soverom | Sengetøy av topp kvalitet, safe på rommet og skrivebord

Anmeldelser av Sheraton Berlin Grand Hotel Esplanade

Sheraton Berlin Grand Hotel Esplanade
Lützowufer 15, Berlin, BE

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 500 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 347 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 102 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 34 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1002 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Linda

Bodde her 1 natt i august 2023
Svar fra B Gölter - Front Desk den 17. aug. 2023
Dear guest,thank you for the friendly review which is alsways a good team motivation. With kind regards

6/10 – Grei

Aiyampillai

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 6 netter i juli 2023
Svar fra B Gölter - Front Desk den 1. aug. 2023
Dear guest, we are sorry and apologize that we were not able meeting all your expectations.

10/10 – Utmerket

Ove

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
God standard
Svar fra B Goelter - Front Desk den 4. des. 2022
Dear guest, thank you for the friendly review.With kind regards

10/10 – Utmerket

Roald Ø

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2022
Svar fra B. Gölter - Front Desk den 5. aug. 2022
Dear guest, thank you for the friendly review. This is always a good team motivation. With kind regards

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service og romkomfort
Dårlig med informasjon fra personalet. Mye støy på rommet grunnet byggearbeid rundt hotellet. Alt i alt en skuffende opphold, dessverre.
Bodde her 4 netter i november 2021
Svar fra Benjamin Gölter den 13. des. 2021
Dear guest, thank your for the feedback. We apologize that you were dissapointed by your stay. With kind regards

10/10 – Utmerket

Betul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Rezeptionsmitarbeiter den 3. des. 2021
Guten Abend Betul, wir haben uns sehr über 10 von 10 Punkten gefreut. Herzlichen Dank. Hoffentlich sehen wir Sie bald wieder.

10/10 – Utmerket

Lotte

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott!
Fantastisk hotell og service, air conditionen virket dessverre ikke. Ellers topp opphold midt i sentrum av Berlin
Bodde her 2 netter i juli 2021
Svar fra Front Office Shiftleader den 29. juli 2021
Dear Lotte, tahnk you for your positive Feedback. We know that it's unusual times and we thank you a lot for your motivating Response. Have a Pleasant evening and stay safe. Best regards

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 5 netter i januar 2021
Svar fra Management den 9. feb. 2021
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 5 netter i februar 2020
Svar fra Management den 5. mars 2020
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

6/10 – Grei

Dom og Oslo

Reiste med familie
Though hotel personnel was mostly friendly and courteous, we didn't really felt home in this impersonal atmosphere. Though announced as a "VIP hotel" we didn't experience any perks other than a bottle of "still water" which tasted worse than tap water in the US. If I book a room for two adults and an 8-year-old, I expect that an additional camp bed is ready for us. After I asked for it, I was told that they wouldn't recommend it because then the room will become very tight because of space. When I responded that this wouldn't be a problem, the front desk guy had to admit that they "ran out" of camp beds...and obviously also out of blankets which meant that I had to use a woolen blanket and my daughter sleeping in our bed. Parking: Berlin is a car city, which means that decent parking is available everywhere, also around the hotel. However, none of the parking meter where in operation and nobody of the hotel personnel was able to tell me if I can park there or not. What they did though was to offer me the garage for 25 Euro per day. Breakfast: Breakfast offers a huge selection of freshly made items, you will not miss anything. The waiters are simply fantastic and really try to pamper their guests. Rooms: Nothing to complain, nothing to cheer. All in all: Disappointing.
Bodde her 2 netter i desember 2019
Svar fra Management den 12. feb. 2020
Dear Guest, We appreciate your feedback and your personal view of the experiences you made at the Sheraton Berlin Grand Hotel Esplanade. We regret that we were unable to convince you of our services during your last stay. We are glad if you consider our hotel by the planning of your next trip again! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

10/10 – Utmerket

Julia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2019
Svar fra kevin den 23. okt. 2019
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

6/10 – Grei

Verifisert reisende

Bodde her 5 netter i juli 2019
Svar fra kevin den 4. okt. 2019
Dear Guest, Thank you for your competent feedback. Your opinion is very important to us to ensure you continue to have a pleasant stay with us. Goodbye at the Sheraton Berlin Grand Hotel Esplanade! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019
Svar fra kevin den 26. juli 2019
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable hotel and pleasant staff
Spacious and comfortable rooms. Not a typical family profile but still child-friendly, with access to the swimming pool for the whole family. Well assorted breakfast buffet with live cooking station. The buffet room is however small, and may easily get crowded. We had asked hotels.com for rooms with connective doors. This request was however not forwarded to the hotel, and it may be smart to call the hotel well in advance of check-in to confirm that important requests has been received.
Bodde her 2 netter i juli 2019
Svar fra kevin den 15. juli 2019
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Oppholdet var meget bra! Eneste var at det var registrert en natt hos hotellet, mens jeg hadde betalt for to. Det var skjedd en feil. Men vi fikk to rom og betjeningen var hyggelig.
Bodde her 2 netter i juni 2019
Svar fra kevin den 3. juli 2019
Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

10/10 – Utmerket

Tommy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2019
Svar fra kevin den 16. mai 2019
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Cleaning and design was nice. Barlounge inside and outside comfortable.
Bodde her 3 netter i april 2019
Svar fra kevin den 23. apr. 2019
Dear Guest, Many thanks for your predominantly positive assessment. Our claim is to develop existing achievements and areas of the hotel steadily in quality and actuality. Hence, your comment is very valuable for us. We are glad if you consider our hotel by the planning of your next trip again! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

8/10 – Bra

sigurd

Likte: Renhold, personale og service og romkomfort
Nice hotel, terrible keycard.
Good hotel, friendly and competent staff, light and airy room, bathroom with tub was nice. Very good table and iron for sironing shirts. Bed was fantastic! Good location for business travel. very reasonable rate. Minus for keycards which failed 5 of ten times in elevator and door
Bodde her 1 natt i mars 2019
Svar fra Kevin den 20. mars 2019
Dear Guest, Many thanks for your predominantly positive assessment. Our claim is to develop existing achievements and areas of the hotel steadily in quality and actuality. Hence, your comment is very valuable for us. We are glad if you consider our hotel by the planning of your next trip again! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

10/10 – Utmerket

Anniken

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fint rom og komfortabel seng. Veldig god frokost.
Bodde her 2 netter i februar 2019
Svar fra kevin den 22. feb. 2019
Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

8/10 – Bra

G og Noreay

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint Hotel i nærheten av KaDeWe. Flott komfort og veldig god frokost.
Bodde her 3 netter i november 2018
Svar fra Kevin den 26. nov. 2018
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

8/10 – Bra

G og Drammen

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Et flott hotell med god service og godt renhold store fine rom
Bodde her 3 netter i november 2018
Svar fra Kevin den 26. nov. 2018
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert. Frokosten var i overkant kostbar.
Bodde her 3 netter i november 2018
Svar fra Kevin den 6. nov. 2018
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

8/10 – Bra

Andre og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell - ikke de beste omgivelsene
Hotellet var fint, men snublet over en død rotte i nærområdet (inngjerdet park).
Bodde her 3 netter i oktober 2018
Svar fra Kevin den 23. okt. 2018
Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

6/10 – Grei

Shahin

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I was expecting to have a room with decent shower and shower supplies. No tooth brush, no bath slippers, no water in the room( except one in the fist day) and the bed was uncomfortable, you could easily feel the spring in the bed and the noise of it.
Bodde her 3 netter i februar 2024
Svar fra B Gölter - Front Desk den 23. feb. 2024
Dear guest, thank you for the review. We apologize that we were not able meeting all your expectations. With kind regards

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra B. Goelter - Front Desk den 26. jan. 2024
Dear guest,thank you very much for the friendly review.With kind regards

4/10 – Dårlig

Charlotte

Reiste med familie
Likte ikke: Personale og service
Bodde her 2 netter i desember 2023
Svar fra B. Goelter - Front Desk den 26. jan. 2024
Dear guest, we are sorry that we have fallen short meeting your expectations. We apologize. Sincerely

6/10 – Grei

Christopher

Likte ikke: Personale og service
Bodde her 3 netter i oktober 2023
Svar fra B Gölter - Front Dek den 7. nov. 2023
Dera guest, thank you for tkaing the time to provide a review to your stay. With kind regards

8/10 – Bra

Manfred

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Preis leistung top
Alles im allen war das Zimmer ok, es ist nicht mehr das neueste.Und bei einem 3 Bett Zi. Könnten auch 3 Kaffeebecher und 3 Gläßer im Zi. stehen leider waren es nur 2 ...
Bodde her 1 natt i oktober 2023
Svar fra B Gölter - Front Desk den 2. nov. 2023
Sehr geehrter Gast, vielen Dank für die Hinweise die wir gerne weiter geben.

10/10 – Utmerket

Aimée

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I think it’s comfortable
Bodde her 5 netter i oktober 2023
Svar fra B Gölter - Front Desk den 2. nov. 2023
Dear guest,thank you for the review.

10/10 – Utmerket

Jörg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Die beste Club Lounge in Berlin
Sehr schade, dass das Esplanade schließen wird. Es hat eine bessere Lounge als das Marriott, Hilton oder Palace.
Bodde her 3 netter i oktober 2023
Svar fra B Gölter - Front Desk den 2. nov. 2023
Sehr geehrter Gast, herzlichen Dank für die freundlichen Worte.

8/10 – Bra

Maxim

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Leicht veraltetes Mobiliar
Svar fra B Gölter _ Front Desk den 2. nov. 2023
Dear guest, thank you for the review and the comments which we forward.

10/10 – Utmerket

Taufik

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super!
Bodde her 1 natt i september 2023
Svar fra B Gölter - Front Desk den 2. nov. 2023
Dear guest, thank you for the friendly review.

4/10 – Dårlig

christian

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra B Gölter - Front Desk den 4. nov. 2023
Dear guest,thank you for the review. We are sotty, that we were not able meeting your expectations. With kind regards

6/10 – Grei

XAVIER

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra B Gölter - Front Desk den 4. nov. 2023
Dear guest,thank you, that you have taken the time to provide a review. With kind regrads

8/10 – Bra

Charles

Bodde her 6 netter i september 2023
Svar fra B Gölter - Front Desk den 4. nov. 2023
Dear guest,thank you for the review. With kind regards

8/10 – Bra

mansik

Bodde her 1 natt i oktober 2023
Svar fra B Gölter - Front Desk den 4. nov. 2023
Dear guest,thank you for providing a review. With kind regards

10/10 – Utmerket

Selina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schön
Bodde her 1 natt i september 2023
Svar fra B Gölter - Front Desk den 2. nov. 2023
Dear guest, thank you for the friendly review.

10/10 – Utmerket

Rodolfo

Bodde her 1 natt i september 2023
Svar fra B Gölter - Front Desk den 2. nov. 2023
Dear guest, thank you for the friendly review.

10/10 – Utmerket

Rodolfo maximiliano

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo en órden , cerca caminando al mall
Bodde her 4 netter i september 2023
Svar fra B Gölter - Front Desk den 27. sep. 2023
SDear guest, thank you for the friendly review. With kind regards

8/10 – Bra

Agneta

Bodde her 3 netter i september 2023
Svar fra B Gölter - Fron Desk den 27. sep. 2023
Dear guest, thank you for taking the time to provide a review. With kind regards

8/10 – Bra

Ahmed E

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The cleaning of the room was not good enough. Also one taxi bill put on the TV table disappeard!!!
Bodde her 3 netter i august 2023
Svar fra B Gölter - Front Desk den 3. sep. 2023
Dear guest,we are very sorry for that experience. This should not happen. We apologize

8/10 – Bra

pablo

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra B Gölter - Front Desk den 29. aug. 2023
Dear guest,thank you for the friendly review. With kind regards

10/10 – Utmerket

Phär

Bodde her 3 netter i august 2023
Svar fra B Gölter - Front Desk den 29. aug. 2023
Dear guest,thank you very much for the very good review. With kind regards

10/10 – Utmerket

Jacqueline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Turism
Underbart
Bodde her 4 netter i august 2023
Svar fra Management den 24. aug. 2023
Dear Guest,Thank you very much for your kind review. We would be very pleased to welcome you again at our property.Yours sincerely,Sheraton Berlin Grand Hotel EsplanadeManagement

10/10 – Utmerket

B C

Bodde her 1 natt i august 2023
Svar fra B Gölter - Front Desk den 17. aug. 2023
Dear guest,thank you for the friendly review. With kind regards

2/10 – Forferdelig

Eric

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very bad experience. This hotel is quite surprising as a sheraton hotel. The check in experience was horrible. They gave me a double bed room with no view, when I booked a king bed room with view. In my booking, i also have a free drink included and they didnt give this to me. The hotel is very old and empty. They should close it soon. Well, I heard that they close in 2024 anyway. But hey, dont book it anymore! Avoid it!
Bodde her 2 netter i august 2023
Svar fra B Gölter - Front Desk den 17. aug. 2023
Dear guest, we are sorry to read about the experience you had. If there are any issues during your stay please do not hesitate to contact the front desk. So you get a chance for a comfortable stay if the hotel can solve issues. With kind regards

8/10 – Bra

Leon

Bodde her 2 netter i juli 2023
Svar fra B Gölter - Front Desk den 17. aug. 2023
Dear guest,thank you for the review. We very hope welconing you back. With kind regards

10/10 – Utmerket

Joerg

Bodde her 3 netter i juli 2023
Svar fra B Gölter - Front Desk den 1. aug. 2023
Dear guest,thank you for the friendly review.

10/10 – Utmerket

Niklas

Bodde her 1 natt i juli 2023
Svar fra B Gölter - Front Desk den 1. aug. 2023
Dear guest,thank you for the friendly review.

8/10 – Bra

Kristian

Bodde her 1 natt i juli 2023
Svar fra B Gölter - Front Desk den 1. aug. 2023
Dear guest,thank you for the friendly review. As you have given us 8 points we apologize if we were not able meeting all expectations.