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Anmeldelser av The Ritz-Carlton, Berlin

5 out of 5
The Ritz-Carlton, Berlin
Potsdamer Platz 3, Berlin, BE

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 784 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 148 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 46 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 1001 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alt var helt fantastisk her. Service, renhold, og ekstra puter/dyner til rommet ble ordnet på få minutter.
Bodde her 1 natt i juni 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommended
The hotel is perfect located at Potzdamer Platz, and has a great staff that are very service minded. I highly recommend a Club Room that gives access to the Cloub Lounge.
Bodde her 4 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A true 5 Star
The Ritz in Berlin has always been my favorite. Really looking forward to when renovations will be finished.
Bodde her 1 natt i desember 2018

10/10 – Utmerket

Torgeir Aga

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2018

10/10 – Utmerket

Kristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2018

10/10 – Utmerket

Tine Marie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell i Berlin
Fantastisk hotell i Berlin

8/10 – Bra

Olaf og Oslo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Veldig bra men noe manglet.
Var noe skuffet over hotellets standard/tilbud ift forventning. Spesielt var wifi et problem! Men også uten frokost - dette var svært og uforholdsmessig dyrt!! For øvrig bra! Men vil nok prøve et annet neste gang.

10/10 – Utmerket

ketil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

oli og trondheim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fornøyd med alt, uten den Bar på 1.etage. Gamle slitne Møbler, Ansatte viste meg 2x dårlig tjeneste.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Need some renewal after 11 years
Some rooms are soon to be refurbished, something which is needed.Not all employees were helpful as they could be. apart from that a great hotel.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Et nydelig hotell med god service. Her får man virkelig mye for pengene!

8/10 – Bra

einar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
sentralt beliggende
utmerket personalle, meget hjelpsomme, fint rom, men sengen var noe ujamn og kanskje litt myk.

10/10 – Utmerket

soonjin

Likte: Renhold
Excellent welcoming
Bodde her 1 natt i mars 2024
Svar fra the Guest Experience Team den 28. mars 2024
Dear soojnin, thank you very much for taking the time to share your feedback about your experience at The Ritz-Carlton, Berlin! We are looking forward to welcome you again. All the best,

10/10 – Utmerket

Hannah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Guest Experience Team den 2. jan. 2024
Dear Hannah,Thank you very much for your stay at The Ritz-Carlton, Berlin, and for taking the time to review your experience with us. All Ladies and Gentlemen want to thank you for staying with us.Kind regards,Your Guest Experience Team

10/10 – Utmerket

Alejandro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Hotel for a Great City! Congrats!
Bodde her 4 netter i desember 2023
Svar fra Guest Experience Team den 15. des. 2023
Dear Alejandro, Thank you very much for taking the time and letting us know about your stay with us. All Ladies and Gentlemen want to thank you for your kind words. We are delighted that we were able to host you.Kind regards,Your Guest Experience Team

10/10 – Utmerket

Riikka

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful and helpful Staff. This Hotel and Its Staff really makes You feel relaxed and worry free. Whatever You might need, It will be organized. Super comfortable beds and amazing breakfast guaranteed a good sleep and great start for the day. High recommendation for this Hotel!
Bodde her 2 netter i desember 2023
Svar fra Guest Experience Team den 15. des. 2023
Dear Riikka, Thank you very much for taking the time and letting us know about your stay with us. All Ladies and Gentlemen want to thank you for your kind words. We are delighted that we were able to host you and that you enjoyed the hotel. Kind regards,Your Guest Experience Team

10/10 – Utmerket

Carrie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property. Centrally located. Exceptional sevices and amenities
Bodde her 3 netter i november 2023
Svar fra Guest Experience Team den 3. des. 2023
Dear Carrie,Thank you very much for your stay at The Ritz-Carlton, Berlin, and for taking the time to review your stay. All ladies and gentlemen are delighted that you enjoyed your time with us in Berlin.Your Guest Experience Team

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unser Aufenthalt im Ritz Carlton Berlin war herausragend. Das Personal zeigte außergewöhnliche Aufmerksamkeit, die Zimmer waren eine perfekte Mischung aus Komfort und Eleganz und das kulinarische Angebot war exquisit. Dieses Hotel hat unsere Erwartungen (wieder) übertroffen und bot uns ein unvergessliches Erlebnis. Wir empfehlen es wärmstens für erstklassigen Komfort und exzellenten Service.
Bodde her 2 netter i november 2023
Svar fra Guest Experience Team den 20. nov. 2023
Guten Tag Paul,im Namen aller Ladies und Gentlemen, möchten wir uns herzlich für Ihr freundliches Feedback bedanken. Wir schätzen es sehr, dass wir wieder Ihre Gastgeber im The Ritz-Carlton, Berlin sein durften und freuen uns schon jetzt auf Ihren nächsten Besuch!Wir wünschen Ihnen bis dahin alles Gute.Mit freundlichen GrüßenIhr Guest Experience Team

10/10 – Utmerket

Ilkan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Guest Experience Team den 20. nov. 2023
Dear Ilkan,on behalf of all Ladies and Gentlemen, we want to thank you for rating your experience at The Ritz-Carlton, Berlin.We are delighted that you enjoyed your time with us and are already looking forward to your next visit.Kind regards,Your Guest Experience Team

10/10 – Utmerket

Giuseppe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Außergewöhnlicher Aufenthalt mit vorbildlichem Empfang. Das Hotel ist sehr luxuriös und vor allem die Zimmer sehr sehr sauber. Das große Frühstück ist bezaubernd und mit großer Vielfalt und Auswahl. Das Personal sehr freundlich. The Ritz Carlton in Berlin…. Wir kommen wieder 😊
Bodde her 3 netter i november 2023
Svar fra Lena den 19. nov. 2023
Lieber Giuseppe, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ehrliches Feedback mitzuteilen! Es freut uns zu hören, dass Sie Ihren Aufenthalt bei uns sehr genossen haben. Alles Gute, das Guest Experience Team

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy Guest
We had a great time at Ritz Carlton. We enjoyed very much the jazz show. The employees were nice and very professional. The hotel is very well located close to main attractions.
Bodde her 3 netter i november 2023
Svar fra the Guest Experience Team den 8. nov. 2023
Dear Sandra, thank you very much for taking the time to share your experience from your previous stay at The Ritz-Carlton. It is our pleasure to hear that you enjoyed as well the music at The Curtain Club. All the best

10/10 – Utmerket

Jorge

Likte: Renhold
Terry Greene the afternoon/evening doorman was outstanding and very pleasant and helpful. He gets 5 stars from us. The rest of our experience was rather disappointing for a Ritz Carlton. Did not get turn-down service on 1 of the 3 nights. Had to actually request water one day, after room service was done. I checked out a 4:00 AM, understandably early. However, there was only one person at the front desk, rolled up sleeves, no tie or coat. When I requested change of a large bill so I could tip bell man, I was told they carry no cash in the evenings. I requested that someone go to my room to retrieve our bags. After waiting 10 minutes, I had to go up myself and bring the bags down. Not what I would expect at a Ritz-Carllton.
Bodde her 3 netter i oktober 2023
Svar fra The Guest Experience Team den 2. nov. 2023
Dear Jorge, thank you very much for taking the time to share your honest feedback with us. On behalf of all Ladies and Gentlemen it is our pleasure to hear that our Doormen Team provided you an exceptional service. We are very sorry to hear that the housekeeping service and the check-out experience did not met your expectations and not our standards. Please rest assured that we forwarded this feedback already to the responsible departments. If you are planning to visit Berlin again, or if there is anything else we may assist you with, please do not hesitate and let us know! All the best

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property location was great. Dining options were nice.
Bodde her 6 netter i oktober 2023
Svar fra The Guest Experience Team den 1. nov. 2023
Dear Daniel, thank you very much for taking the time to share your honest feedback with us! Please rest assured that we forwarded your nice message to all responsible Ladies and Gentlemen. All the best

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Das Guest Experience Team den 1. nov. 2023
Guten Tag, vielen lieben Dank für Ihre tolle Bewertung über das The Ritz-Carlton, Berlin! Sollten Sie die Hauptstadt erneut besuchen, lassen Sie es uns gerne vorweg wissen. Es wäre uns eine große Freude Sie in Ihem "Home away from Home" erneut willkommen zu heißen. Alles Liebe

10/10 – Utmerket

Shigeki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023
Svar fra The Guest Experience Team den 21. okt. 2023
Dear Shigeki, a big thank you for sharing your positive experience from your previous stay at The Ritz-Carlton, Berlin. It is always our pleasure to be your home away from home. All the best

10/10 – Utmerket

Marius

Bodde her 1 natt i oktober 2023
Svar fra The Guest Experience Team den 16. okt. 2023
Dear Marius, thank you very much for sharing your experience from your previous stay at The Ritz-Carlton. All the best

10/10 – Utmerket

Richard

Bodde her 3 netter i september 2023
Svar fra The Guest Experience Team den 25. okt. 2023
Dear Richard, it is our pleasure to receive positive feedback such as yours. Please let us know, if you are planning to visit Berlin again. With kind regards

10/10 – Utmerket

Tereza

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Localização ótima, atendimento ótimo! Funcionária da recepção Carolina foi extremamente dedicada em nos ajudar!
Bodde her 1 natt i september 2023
Svar fra the Guest Experience Team den 31. okt. 2023
Dear Tereza, thank you very much for your positive feedback! On behalf of all Ladies and Gentlemen it was our pleasure to be your home away from home. With kind regards

6/10 – Grei

Nicholas og Cheam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is isolated would be better to stay at Mitte
Bodde her 3 netter i september 2023
Svar fra Guest Experience Manager den 15. sep. 2023
Dear Nicholas, on behalf of all Ladies and Gentlemen, we want to thank you for sharing your feedback regarding your experience at The Ritz-Carlton, Berlin! We are already looking forward to your next visit. It was truly a pleasure hosting you!Kind regards,Your Guest Experience Team

10/10 – Utmerket

Markus

Bodde her 1 natt i september 2023
Svar fra the Guest Experience Team den 3. okt. 2023
Dear Markus, thank you very much for taking the time to share your positive feedback with us! We are looking forward to welcome you again. All the best

10/10 – Utmerket

Sebastian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Guest Experience Team den 15. sep. 2023
Dear Sebastian, on behalf of all Ladies and Gentlemen, we want to thank you for sharing your feedback regarding your experience at The Ritz-Carlton, Berlin! We are delighted that you enjoyed your time with us and are already looking forward to your next visit. It was truly a pleasure hosting you!Kind regards,Your Guest Experience Team

10/10 – Utmerket

Margaret

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service. Amazing rooms. Delicious food
Bodde her 1 natt i september 2023
Svar fra Guest Experience Team den 15. sep. 2023
Dear Margaret, on behalf of all Ladies and Gentlemen, we want to thank you for sharing your feedback regarding your experience at The Ritz-Carlton, Berlin! We are delighted that you enjoyed your time with us and are already looking forward to your next visit. It was truly a pleasure hosting you!Kind regards,Your Guest Experience Team

10/10 – Utmerket

Katherine og Washington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrific location for exploring all of Berlin at Potsdamer Platz, on the border between east and west Berlin.Close to transport, shops, restaurants, but hotel is set back from congestion of main streets and very quiet and private. Staff were all very pleasant and accommodating. Check-in was seamless. The hotel itself has been renovated in a modern / art deco style that is very tasteful and offers the perfect selection of dining options available throughout the day. Indoor pool area and spa are a bonus. Rooms are well appointed and generous. Overall, felt very comfortable staying here and would definitely recommend.
Bodde her 1 natt i august 2023
Svar fra Your Guest Experience Team den 15. sep. 2023
Dear Katherine,on behalf of all Ladies and Gentlemen, we want to thank you for sharing your feedback regarding your experience at The Ritz-Carlton, Berlin! We are delighted that you enjoyed your time with us and are already looking forward to your next visit. It was truly a pleasure hosting you!Kind regards,Your Guest Experience Team

10/10 – Utmerket

radha

Bodde her 4 netter i august 2023
Svar fra Guest Experience Team den 15. sep. 2023
On behalf of all Ladies and Gentlemen, we want to thank you for sharing your feedback regarding your experience at The Ritz-Carlton, Berlin! We are delighted that you enjoyed your time with us and are already looking forward to your next visit. It was truly a pleasure hosting you!Kind regards,Your Guest Experience Team

10/10 – Utmerket

Morisa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful Hotel!
Everything about this hotel was spectacular! From check in to overall stay. I will definitely stay there again.
Bodde her 4 netter i august 2023
Svar fra the Guest Experience Team den 27. aug. 2023
Dear Morisa, thank you very much for your feedback. If you are planning to visit Berlin again, do not hesitate and let us know at any time! On behalf of all Ladies and Gentlemen we are already looking forward to welcome you again at your "home away from home".

10/10 – Utmerket

ROSE og Forest Hill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wow! What a hotel and experience. Great location to walk to multiple sights. They made us feel so welcome and no ask was too big. Starts with the doormen and just flows through out the entire hotel-they're there to make life easier. We were on our yearly mother-daughter trip and this hotel made it even more special.
Bodde her 9 netter i august 2023
Svar fra the Guest Experience Team den 27. aug. 2023
Dear ROSE, thank you very much for taking the time and share with us this great feedback. It is our pleasure to hear, that you choose our property for your special mother-daughter trip and that you enjoyed it. We wish you all the best and we are looking forward to welcome you again.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Guest Experience Team den 15. sep. 2023
On behalf of all Ladies and Gentlemen, we want to thank you for sharing your feedback regarding your experience at The Ritz-Carlton, Berlin! We are delighted that you enjoyed your time with us and are already looking forward to your next visit. It was truly a pleasure hosting you!Kind regards,Your Guest Experience Team

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experience, first time in Berlin and I was anxious about not being able to communicate in German. Wasn’t an issue, staff were kind and patient. Had an amazing evening bar with awesome cocktails to wind down from a day of sight seeing. Will definitely being staying here again when visiting Berlin.
Bodde her 3 netter i august 2023
Svar fra the Guest Experience Team den 27. aug. 2023
Hello, thank you very much for sharing your feedback with us. It is a pleasure to hear, that you enjoyed your time and felt safe and welcome at any time. If you are ever planning to visit Berlin again, do not hesitate and let us know. We are looking forward to welcome you again at your "home away from home!"

6/10 – Grei

Hugo

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not very arranging
Bodde her 2 netter i juni 2023
Svar fra Guest Experience Team den 15. sep. 2023
On behalf of all Ladies and Gentlemen, we want to thank you for sharing your feedback regarding your experience at The Ritz-Carlton, Berlin! We are already looking forward to your next visit. It was truly a pleasure hosting you!Kind regards,Your Guest Experience Team

2/10 – Forferdelig

ANTONIO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra the Guest Experience Team den 3. okt. 2023
Dear ANTONIO, greetings from The Ritz-Carlton, Berlin. Thank you very much for sharing your honest feedback with us. We are very sorry to hear that you were not fully satisfied with your stay with. If you would like to share further feedback about your stay, please do not hesitate and let us know! All the best

10/10 – Utmerket

S

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
Amazing service
Bodde her 1 natt i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear S, a big thank you for your feedback! It is our pleasure that all Ladies and Gentlemen could provide you an exceptional service. With kind regards

10/10 – Utmerket

Jersey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is most conveniently located and the room was spacious and well-designed.
Bodde her 4 netter i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear Jersey, thank you very much for sharing your feedback with us! If you are planning to visit Berlin again, please do not hesitate and let us know in advance. All the best

10/10 – Utmerket

Richard og Birmingham

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A true luxury hotel.
Bodde her 1 natt i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear Richard, it is our pleasure to receive positive feedback such as yours. Please let us know, if you are planning to visit Berlin again. With kind regards

10/10 – Utmerket

Björn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear Björn, a big thank you for sharing your positive experience from your previous stay with us. With kind regards

10/10 – Utmerket

Ivonne

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property and location. Excellent for families looking for a nice hotel that is conveniently located.
Bodde her 4 netter i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear Ivonne, thank you very much for sharing such detailed feedback with us. It is our great pleasure to hear, that you and your family enjoyed your previous stay with us. With kind regards

10/10 – Utmerket

CHARLES

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear CHARLES, thank you for sharing your feedback from your previous stay. On behalf of all Ladies and Gentlemen it was our pleasure to welcome you at our property and create you a "home away from home". With kind regards

8/10 – Bra

Pirooz

Likte: Renhold
Bodde her 3 netter i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear Pirooz, thank you very much for taking the time and share your experience from your previous stay with us! If you are planning to visit Berlin again, let us know in advance. With kind regards

6/10 – Grei

paulus

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear paulus, thank you very much for sharing your feedback with us. Please do not hesitate and contact us at any time, if you would like to share more detailed information about your stay. It is very important for us, to receive feedback such as yours to improve our services. If you are planning to visit Berlin again, let us know in advance! All the best

10/10 – Utmerket

Julian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Todo bien, excepto el restaurante de desayunos. Tienen pésimo servicio, de llena y hay dls meseros, que jamás te atienden. Todo lo demás excelente
Bodde her 3 netter i juli 2023
Svar fra the Guest Experience Team den 1. aug. 2023
Dear Julian, thank you very much for taking the time and share your honest feedback with us! Please rest assured that we already forwarded your message to our Leadership Team to improve our services. If you are planning to visit our city again, let us know in advance! We are looking forward to welcome you again at our "home away from home". All the best