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Anmeldelser av Residence Inn by Marriott Springdale

3 out of 5
Residence Inn by Marriott Springdale
1740 S 48th St, Springdale, AR

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 129 av totalt 222 anmeldelser." "
Rangering på 8 − Bra. 56 av totalt 222 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 222 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 222 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 222 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Melanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jackie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front staff was very helpful at check in
Bodde her 1 natt i april 2024

8/10 – Bra

Derrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place
Bodde her 7 netter i januar 2024

8/10 – Bra

Kathryn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pool is closed indefinitely. Aside from that, we were very pleased with our stay. Rooms were clean, and fhey had the 2 bedroom, 2 gull bathroom suite options.
Bodde her 1 natt i februar 2024

8/10 – Bra

Maranda

Bodde her 2 netter i januar 2024

4/10 – Dårlig

Stephen

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Water stains everywhere in room, bathtub took over an hour to drain after shower, one remote for three TVs, breakfast was lacking, coffee was worse.
Bodde her 1 natt i januar 2024

6/10 – Grei

Donald

Reiste med familie
Likte: Renhold og fasiliteter
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Luis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

6/10 – Grei

Dana

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There were homeless people everywhere. Bad area!
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Linda og LONG BEACH

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property. Clean, helpful staff. Dog friendly. Would have been happier if Dog fee was less than $75.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Misti

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great stay! No issues with anything. Breakfast was typical, fitness center was great for out treadmill use. Pretty clean and comfortable room.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Kirk

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i oktober 2023

4/10 – Dårlig

DeAnn

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our bathroom sink was cracked and broken, the drain was black ringed and disgusting. The only coffee was decaf and the front desk had no coffee but we were told it would be available in the breakfast area from 7am-10am. What about the early risers that want coffee at 6? A frozen ice cream cone was $5 dollars!!! Are you kidding me?!
Bodde her 2 netter i september 2023

6/10 – Grei

Evan

Forretningsreisende, Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our room smelled extremely musky/moldy. Facility needs major updating. Parking was very difficult. The staff was very friendly and accommodating.
Bodde her 4 netter i september 2023

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location to get events. Good pricing on room accommodation. Nice breakfast. Clean rooms.
Bodde her 2 netter i august 2023

10/10 – Utmerket

Lindley

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i juli 2023

8/10 – Bra

Steve

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Mike at the front desk was awesome ! However after our first night we could not get the AC to cool our room down, we called the front desk repeatedly but couldn't get anyone to pick up and went down there and no one was there. I know places are having trouble getting help. Our room was really warm so we thought we would go to the indoor pool but all the windows were open all around the pool , it was awful so we decided the pool wouldn't be any better. The room was wonderful other than the AC.
Bodde her 2 netter i juli 2023

8/10 – Bra

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Basketball court outside our window, really?
Everything was great, room, service, breakfast, except we were woken up two nights in a row with people playing basketball at 10pm and midnight. Very frustrating. It would have been perfect if not for that.
Bodde her 3 netter i juli 2023

2/10 – Forferdelig

Will og Asheville

My room was on the 2nd floor and faced the basketball court as well as the sitting area. It was extremely noisy and when I asked the front about the noise they were very unhelpful.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great atay
Clean room great hospitality very friendly .Will diffently aray there again
Bodde her 1 natt i april 2023

8/10 – Bra

Harold

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Employees were very courteous but the hallways and the rooms smell bad. Needs deep cleaning!
Bodde her 1 natt i april 2023

10/10 – Utmerket

Lee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service!
Bodde her 2 netter i april 2023

10/10 – Utmerket

Melissa

Bodde her 2 netter i september 2022

4/10 – Dårlig

Amanda

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Not what I booked
Bodde her 2 netter i september 2022

8/10 – Bra

KellyLavern

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was conveniently located and easy to find. There was no ice bucket in our room and the kitchen area was poorly lighted, very dark. Our bathroom floor had not been mopped previous to our stay. The beds were comfortable though and it was an overall pleasant stay.
Bodde her 3 netter i juli 2022

10/10 – Utmerket

Charlotte

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for Family Fun
The front desk staff was so friendly and accommodating. The extras such as basketball, mini golf, and the outdoor patio were definitely enjoyed by our family.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Brenda og Conway

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, comfortable rooms, and good location
Bodde her 2 netter i april 2022

10/10 – Utmerket

Donna

Bodde her 1 natt i mars 2022

8/10 – Bra

Clara

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
I liked the room as a whole it was nice. I reserved a king bed but actually got a queen.
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Anna

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was clean and roomy. We brought our little 4 lb dog she was also very comfortable.
Bodde her 2 netter i januar 2022
Svar fra Katrina R. den 28. jan. 2022
Dear Anna, Thank you for taking time to review the hotel. We greatly apricate hearing that you and your cutie dog had an enjoyable time. Safe Travels,

8/10 – Bra

Jennifer

Bodde her 2 netter i januar 2022
Svar fra Katrina R. den 7. jan. 2022
Thank you for reviewing the property.

2/10 – Forferdelig

Tamara

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointing
Disappointing
Bodde her 2 netter i desember 2021
Svar fra Katrina R. den 7. jan. 2022
Thank you for reviewing the hotel. I'm sorry we failed to provide you with the standards we require.

10/10 – Utmerket

Audrey

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
GREAT CUSTOMER SERVICE
The room was very nice and clean. We stayed 3 days. The staff was very sweet. The kitchen area was stocked with everything you would need. We really enjoyed our stay here.
Bodde her 2 netter i desember 2021
Svar fra Katrina R. den 7. jan. 2022
Audrey, Thank you for reviewing and supporting the hotel. We hope to see you on your next visit to NWA.

8/10 – Bra

James

Reiste med familie
Likte: Fasiliteter
The rooms were nice but the property is showing its age.
Bodde her 2 netter i desember 2021
Svar fra Katrina R. den 7. jan. 2022
James, Thank you for reviewing the property.

10/10 – Utmerket

Kacy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Service w/ a Smile!
Our stay was amazing! The staff was great and very accommodating. Facility was clean and very nicely updated. We had several rooms booked. We were able to cook our food and eat thanksgiving dinner together in the lobby. Some rooms even have ovens for baking. Residence Inn is now our favorite hotel in NWA. We will definitely stay again.
Bodde her 4 netter i november 2021
Svar fra Katrina R. den 1. des. 2021
Dear Kacy, Thank you for taking time to review the hotel. We are extremely excited that you enjoyed your stay during the holiday season. We look forward to seeing you again on your next visit. Safe Travels,

8/10 – Bra

Amanda

Bodde her 2 netter i november 2021
Svar fra Katrina R. den 16. nov. 2021
Thank you for taking time to reviewing the hotel.

4/10 – Dårlig

Amanda

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og romkomfort
Bodde her 2 netter i september 2021
Svar fra Katrina R. den 28. sep. 2021
Dear Amanda, Thank you for taking the time to review the hotel. If you would like to discuss your stay further please contact the hotel.

10/10 – Utmerket

Nora

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our stay was nice and the first time in Springdale...our child goes to the University of Arkansas so will be making that trek for the next four years!
Bodde her 1 natt i august 2021

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021

8/10 – Bra

samuel

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not bad
Air conditioning was extremely loud Nice room and staff
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was great
Bodde her 4 netter i juni 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was really nice and clean. I loved the indoor pool and basketball court. However, the staff was limited. No one stayed at the front desk, which made it hard to get in contact with someone.
Bodde her 2 netter i juni 2021
Svar fra Katrina R. den 30. juni 2021
Dear Guest, Thank you for taking time to review the hotel and bringing our attention to the staff not at the desk. Management will look into this issue and discuss with the hotel staff.

6/10 – Grei

Murray

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Recruiting trip.
Somewhat disappointed. Since we were late checking, we were assigned a handicap room. Didn’t even ask if that was okay, just assigned it to us. Once in the room and realized what had happened, I returned to the front desk highly upset. I’ll give the night manager credit, he made it right as best he could. The guy was top notch. Considering he was dealing with broken AC’s, broken ice machines & short staff, he kept his cool. The guy needs to be commended. Still disappointed in Marriott for letting their properties falter, but I am seeing that across the travel industry as the business rebounds. They are just not ready. Really a shame.
Bodde her 2 netter i juni 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I didn’t get to experience this hotel much as I checked out right after checking in due to the window not locking. This wouldn’t be a huge issue if I wasn’t on the ground floor. I notified the front desk and checked out. They were nice enough to refund me.
Bodde her 1 natt i juni 2021

8/10 – Bra

Tasha

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021
Svar fra Katrina R. den 16. juni 2021
Tasha, Thank you for taking time to review the hotel.

10/10 – Utmerket

Gary

Bodde her 1 natt i juni 2021
Svar fra Katrina R. den 7. juni 2021
Thank you for taking time to review the hotel.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great. Super friendly staff and very clean
Bodde her 3 netter i mai 2021
Svar fra Katrina R. den 8. juni 2021
Thank you for taking time to share your experience during your time at the hotel. We hope to see you in the future. Safe Travels

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service
I called and asked could I get a room with just a shower and the person I talked said yes we got some available and I’ll put you down for one I got there he said we have none available and if you want I’ll cancel your reservation who wants to find another hotel at the last minute also I told them the shower wasn’t draining good all I was told was ok
Bodde her 2 netter i mai 2021
Svar fra Katrina R. den 8. juni 2021
Thank you for taking time to share your review with us. i sincerely apologize for falling short of meeting your expectations. I will be looking into this situation further. I do hope if you are in the area again you give us another chance. Safe Travels,

2/10 – Forferdelig

Sonia

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad stay
Well I pay for queen size bed but the room you guys put me my family was a full size bed which is VERY UNCOMFORTABLE and We can’t even hang up Sunday dresses the bathroom got only 2 rolls of toilet paper Which is VERY BAD for a $148 per night!!!!!!Last couple’s weeks I stay at comfort suites in Rogers and many other hotels I’ve never seen a broken hanger rail or a 2 pieces of toilet paper and EXACTLY DIFFERENT ROOM FROM WHAT I PAY FOR.I KNOW you you guys set the room for me because I’m a MARSHALLESE but you guys know what business is not about where your customers from it is ALL ABOUT THEIR MONEY THAT THEY SPENT FOR your company!!you guys SHOULD DO BETTER THAN THAT.
Bodde her 1 natt i mai 2021
Svar fra Katrina R. den 8. juni 2021
Dear Sonia, Thank you for bringing the issues to our attention. I will personally be looking into the broken item in the room. We sincerely apologize for falling short of meeting your expectations during your stay. I do hope you will give us a chance to make it better on your next stay. Safe Travels,