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Anmeldelser av Hotel SERHS Rivoli Rambla

4 out of 5
Hotel SERHS Rivoli Rambla
La Rambla 128, Barcelona

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 472 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 316 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 122 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Kristian

Reiste med familie
Likte ikke: Romkomfort
Bodde her 2 netter i november 2023
Svar fra Mariona Grañó den 13. nov. 2023
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay inBarcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us tocongratulate our teams when we receive good comments, and it also helps us to correct andimprove our mistakes when the comments are not positive. We are sorry that we did not meetyour expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you howwe can improve our service.Warm greetings,Guest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Knut

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med bra beliggenhet
Bodde her 1 natt i november 2023
Svar fra Mariona Grañó den 13. nov. 2023
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay inBarcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are areal source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Peter Gaute

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Great location. Nice, big and quiet room. Nice staff and good breakfast. Highly recommended!
Bodde her 3 netter i august 2023
Svar fra Agustí Figueras, Reception Department den 13. aug. 2023
Dear guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and that you liked our breakfast, our cleaning service and especially the treatment of our staff. Your words are a real source of motivation for our team. Thank you once again for your visit and we hope to welcome you back soon.Best regards,

8/10 – Bra

Jan Olav

Bodde her 3 netter i april 2023
Svar fra Juan Diego Gómez den 23. apr. 2023
Dear guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Juan Diego GómezGuest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023
Svar fra Javier Guillén den 21. mars 2023
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

6/10 – Grei

Liv

Likte: Renhold og personale og service
Bodde her 3 netter i januar 2023
Svar fra Javier Guillén den 26. jan. 2023
Estimado cliente,En primer lugar, muchas gracias por elegir el Hotel Serhs Rivoli Rambla para su estancia en Barcelona y por tomarse el tiempo de valorarnos.Para nosotros es muy importante conocer la opinión de todos nuestros clientes porque nos permite felicitar a nuestros equipos cuando recibimos buenos comentarios, y también nos ayuda a corregir y mejorar nuestros errores cuando los comentarios no son positivos. Sentimos no haber cumplido sus expectativas, nuestro objetivo siempre ha sido dar a nuestros clientes la mejor experiencia.Esperamos volver a recibirle en el futuro y que nos dé la oportunidad de mostrarle cómo podemos mejorar nuestro servicio.Reciba un cordial saludo,Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Aleks

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

2/10 – Forferdelig

Mohammed

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022
Svar fra Alessia Dicuonzo den 5. nov. 2022
Dear Mr. Mohammed,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are very sorry to know that we did not meet your expectations. Our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Alessia DicuonzoGuest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Anders

Bodde her 3 netter i september 2022
Svar fra Alessia Dicuonzo den 1. okt. 2022
Dear Mr. AndersFirst of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us.Thank you once again for your visit and we look forward to welcoming you again soon.Kind regards,Alessia DicuonzoGuest relations Hotel Serhs Rivoli Rambla

6/10 – Grei

Kurt Steinar

Bodde her 4 netter i september 2022

8/10 – Bra

Magnus

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Central, very convenient and friendly.
Bodde her 7 netter i september 2022
Svar fra Alessia Dicuonzo den 1. okt. 2022
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon.Kind regards,Alessia DicuonzoGuest relations Hotel Serhs Rivoli Rambla

6/10 – Grei

Birger Oddvar

Bodde her 1 natt i oktober 2021
Svar fra Desiree den 14. mars 2022
Dear Mr./Mrs. Oddvar, First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment. For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience. We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service. Warm greetings, Desiree Escobar Guest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Rune

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig hotell med bra beliggenhet
Koselig hotell i et hyggelig område midt i gamlebyen. Bortsett fra at innsjekkingen tok lang tid, så var dette en god opplevelse.
Bodde her 4 netter i oktober 2021
Svar fra Desiree den 14. mars 2022
Dear Mr./Mrs. Rune, First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcoming you again soon. Kind regards, Desiree Escobar Guest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Ida

Likte: Personale og service og romkomfort
Bodde her 3 netter i juli 2021
Svar fra Juan Diego den 19. juli 2021
Thanks for your review. We hope to see you again

8/10 – Bra

Sverre Håkon

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2019
Svar fra Alexandra, Guest Relations Department den 5. des. 2019
Thank you, Sverre!

8/10 – Bra

Mona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Alexandra, Guest Relations Department den 4. sep. 2019
Thank you, Mona!

10/10 – Utmerket

Tor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra Kilian Grau den 26. aug. 2019
Buenas tardes, Muchas gracias!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super beliggenhet, veldig serviceinnstilt personale.
Bodde her 3 netter i juni 2019
Svar fra Alexandra, Guest Relations Department den 17. juni 2019
Thank you! :)

8/10 – Bra

Kai

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2019
Svar fra Alexandra, Guest Relations Department den 17. juni 2019
Thank you for providing us with some feedback about your experience in SERHS Rivoli Rambla Hotel, Kai! We really appreciate it, as it is the best way for us to keep improving. We hope to welcome you back soon again. Best regards,

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved the location for the ability to step outside the door and be right on La Ramblas. Easy access to the Gothic Quarter, good shopping and transport options- The hop on/off bus and the airport link bus. We also loved our view of La Ramblas and the rooftop bar was good. The staff were welcoming and always helpful. However, you do need to weigh up whether you can cope with the inevitable noise at night. We were woken early by workers in the street below. Despite this, we would still choose to stay here again.
Bodde her 2 netter i april 2024
Svar fra Mariona Grañó den 17. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our location and you had a great stay in Barcelona.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

6/10 – Grei

Olinda

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The only night I spend in this hotel was horrible. I couldn't sleep as around 1:00 am there was a leak in the balcony door of my room that wet the floor and my luggage. Not to talk about the personnel. I called for someone to help and the men opened the balcony door and went to get something to dry the floor and left it open, it was cold at this time. He took his sweet time to get back. The glass balcony door was hard to close I couldn't close it. As I mentioned before, it have been my worst night in Barcelona.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Rachel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very well located hotel. Everything worked and was easy. Given location room was very quiet. Nice rooftop terrace bar
Bodde her 4 netter i april 2024
Svar fra Juan Ramadu den 8. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay.
Bodde her 3 netter i mars 2024
Svar fra Carmen Lopez den 8. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Zhanna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location , helpful and friendly staff, will come back again!
Bodde her 7 netter i mars 2024
Svar fra Carmen Lopez den 6. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and you really enjoyed all our services. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Habitación amplia. Limpia. Moderna. Muy amables
Bodde her 2 netter i mars 2024
Svar fra Carmen Lopez den 5. apr. 2024
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Jordan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walkable, clean, serene, best breakfast
Bodde her 6 netter i mars 2024
Svar fra Carmen Lopez den 5. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Arjun

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great option for a stay! Wouldn't think twice before booking it again
Bodde her 5 netter i mars 2024
Svar fra Carmen Lopez den 1. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Firas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i mars 2024
Svar fra Carmen Lopez den 1. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Russ og Fremont

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Visited on 23/3/2024 to 26/3/2024. Hotel is on Las Ramblas so there is street noise so recommend ear plugs or request a room away from the street. Having a balcony was great for people watching. Elsa and Javier were very helpful upon check-in. Walkable to everything, shopping, food, and transportation is close if you want to venture out to other neighborhoods. Would definitely stay here again.
Bodde her 3 netter i mars 2024
Svar fra Mariona Grañó den 31. mars 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our location and you liked your room with the balcony. It is lovely to hear that our staff was helpful during your stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Lucile

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bon hotel , le personnel est sympathique, aimable et serviable. Cet un établissement que je conseil, de plus il est très bien situé. Le buffet au petit déjeuner est vraiment très copieux. Tout est parfait!
Bodde her 2 netter i mars 2024
Svar fra Mariona Grañó den 31. mars 2024
Cher client,Tout d'abord, merci beaucoup d'avoir choisi l'Hôtel Serhs Rivoli Rambla pour votre séjour à Barcelone. C'est un réel plaisir de lire que vous avez passé un excellent séjour parmi nous. Nous sommes heureux que vous ayez apprécié la situation de l'hôtel et le petit déjeuner. Nous sommes ravis d'apprendre que le personnel a été aimable et serviable pendant votre séjour.Merci encore une fois pour votre visite et nous espérons vous accueillir à nouveau bientôt.Très cordialement,Guest relations Hôtel Serhs Rivoli Rambla

6/10 – Grei

Siddhartha

Reiste med partner
Likte ikke: Personale og service
Hotel located in main tourist area, good location. We stayed for 4 nights in Ramblas facing balcony room on second floor. Wry noisy area in night and early morning due to street cleaning and service trucks. Very difficult to sleep in Ramblas facing second floor room due to noise. Non cooperative reception staff, had to sleep with ear plugs and you-tube white noise. Other issue with hotel is one constant temperature for all rooms. Stayed in late Mr h 2024, room was like sauna as temp was set at 25. Cannot open window due to street noise, and with no temp control option, it is major problem one advice, do not stay on 2nd floor facing Ramblas, and think carefully about your tolerance for room temp.
Bodde her 4 netter i mars 2024
Svar fra Carmen Lopez den 1. apr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

2/10 – Forferdelig

Guillermo

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
This is one of the noisiest hotel I have ever been. The first room in front of the Ramblas had all the noise of the street. Then we were moved to one interior room where water flowing and running motors were our company the whole night. Very bad experience.

2/10 – Forferdelig

Priscilla og Fresh Meadows

Bodde her 1 natt i mars 2024
Svar fra Juan Ramadu den 8. apr. 2024
Thank you very much for your rating

10/10 – Utmerket

Evelyn

Reiste med partner
Bodde her 1 natt i mars 2024
Svar fra Juan Ramadu den 18. mars 2024
Dear Guest.Thank you for your rating

8/10 – Bra

Melike

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lage war super. Hotelpersonal freundlich und zuvorkommend. Insgesamt eine gute Wahl für uns gewesen :)
Bodde her 3 netter i februar 2024
Svar fra Mariona Grañó den 17. mars 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you really enjoyed our location and the staff were helpful.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Mariona Grañó den 16. mars 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

6/10 – Grei

louise og Humlebaek

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Juan Ramadu den 18. mars 2024
Dear Guest. Thank you for your rating

10/10 – Utmerket

Jichen

Reiste med familie
Likte: Fasiliteter
Friendly staff, convenient location, excellent breakfast…….
Bodde her 3 netter i mars 2024
Svar fra Mariona Grañó den 11. mars 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our breakfast and you liked the location. It's nice to hear that our staff was friendly and helpful.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Zara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, clean, and amazing location
Bodde her 3 netter i februar 2024
Svar fra Mariona Grañó den 9. mars 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that our staff was helpful and that our location helped you enjoying your stay in Barcelona.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Martin

Bodde her 6 netter i februar 2024
Svar fra Mariona Grañó den 27. mars 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful neighborhood and great location! Friendly staff and nice rooms! Delicious breakfast!!
Bodde her 1 natt i februar 2024
Svar fra Juan Ramadu den 7. mars 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, friendly staff, clean room, and right on the Ramblas. Metro station just up the road so easy to get around Barcelona.
Bodde her 3 netter i desember 2023
Svar fra Javier Guillén den 28. feb. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

masaru og INZAI CITY

Likte: Personale og service
Good
Bodde her 2 netter i februar 2024
Svar fra Javier Guillén den 28. feb. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla and for rating us.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Zain

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient city centre location 👍
Bodde her 2 netter i februar 2024
Svar fra Javier Guillén den 28. feb. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We are glad to hear that you liked our locationThank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Dominic

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Carmen Lopez den 21. feb. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

faissal

Reiste med partner
Likte: Fasiliteter
Bien
Svar fra Carmen Lopez den 16. feb. 2024
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

8/10 – Bra

Jing Xian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is very nice, the hotel is quite clean, and the location couldn't be better if your tour purpose is to explore history and culture. The only issue that bothered me was the noises in my room, located on the first floor (R floor). The noises seemed to be of low frequency, occurring between 5:00 am and 11:00 pm, in 5-minute intervals, and each time lasting about half a minute. I'm not sure where the noises were coming from; it seems they were from some mechanical devices.
Bodde her 7 netter i januar 2024
Svar fra Alba Viada den 2. feb. 2024
Dear Guest,Firstly, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad to know that you liked our kind staff, our housekeeping service and our central location. We take note of any inconvinience you may had at our hotel during your stay. Regarding your issue with the noises in your room, it was the subway. It works from 5:00 am until 11:00 pm.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Jürg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr gut
Bodde her 3 netter i januar 2024
Svar fra Eric Pons den 30. jan. 2024
Dear Jürg,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

4/10 – Dårlig

Erkan

Reiste med partner
Likte ikke: Renhold og personale og service
Check in process was pretty annoying , receptionist ( Juan ) pretty rude and annoying that keep asking questions which is not his business. He needs some guest service training, he was so unprofessional. My room has that heavy smell from toilet which was so annoying and uncomfortable, I need to keep my balcony door open the whole night and it was cold at night. I don’t recommend this hotel.
Bodde her 1 natt i januar 2024
Svar fra Juan Ramadu den 27. jan. 2024
Dear guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this review.It is very important for us to know the opinion of all our customers because it allows us to congratulate our teams when we receive good comments, and also helps us to correct and improve our mistakes when the comments are not positive. We are sorry we did not meet your expectations, our goal has always been to give our customers the best experience.In reference to the question we asked you during check-in, it was concerning the tourist tax, as our establishment is obliged by law to have knowledge about how many people will be staying in each room, as it is a municipal tax, and also for security purposes, all guests must be registered. However, we regret that the question in question was not expressed correctly.We hope to welcome you back in the future and that you will give us the opportunity to show you how we can improve our service.Best regards,Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 – Utmerket

Michelle

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pretty rooms. Rooftop terrace was very nice. Would recommend. No ac
Bodde her 3 netter i januar 2024
Svar fra Mariona Grañó den 25. jan. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you liked the hotel and you enjoyed your stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla