Takterrasse

Anmeldelser av Sercotel Rosellon

4 out of 5
Sercotel Rosellon
C/ DEL ROSSELLON 390, Barcelona

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 609 av totalt 1010 anmeldelser." "
Rangering på 8 − Bra. 251 av totalt 1010 anmeldelser." "
Rangering på 6 − Grei. 84 av totalt 1010 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1010 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1010 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lillian kirsti

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helgetur
Ypperlig sted å bo på vei til cruise.og vi kommer igjen.
Bodde her 1 natt i mai 2022
Svar fra Sercotel Rosellón den 9. juni 2022
Thank you very much for your review! We are very happy to know that you want to come back! We will be waiting for you!

10/10 – Utmerket

Svein

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gra grønt til rødt og karantene
Vi hadde 6 fine dager sammen med familie som bor like i nærheten. Fin beliggenhet nær Sagrada Familie og mange kjekke spiseplassen. Tror vi var første gjester etter åpning av «Korone stengt»
Bodde her 6 netter i juli 2020

10/10 – Utmerket

Jan Steinar

Bodde her 1 natt i september 2019

10/10 – Utmerket

Lillian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
på vei til cruise
sentral beliggenhet.vennlig og hjelpsom ansatte.stille på rommet.bra frokost.kommer gjerne tilbake.
Bodde her 1 natt i september 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2019

8/10 – Bra

Anallely

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ubicación
Bodde her 2 netter i mars 2024

8/10 – Bra

Céline

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Très bel hôtel , réceptionniste très accueillant
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Darian

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Everything was amazing, but your lower back will hurt on this mattress.
Bodde her 3 netter i mars 2024
Svar fra Gonzalo Varela - Front desk manager. den 28. mars 2024
Dear Darian,Thank you for reviewing your stay at our hotel. We are glad overall, you had an enjoyable experience with us. We hope to host you again in the near futureBest Regards,

10/10 – Utmerket

Dane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great. Walking distance to everything. Will be back!
Bodde her 2 netter i mars 2024
Svar fra Gonzalo Varela - Front desk manager. den 26. mars 2024
Dear Dane,Just be thankful that you have sent us your comments! Desiring to continue to have you at our hotel when travelling to Barcelona. Best regards,

6/10 – Grei

Laura

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were not so impressed with the room
Bodde her 2 netter i mars 2024
Svar fra Gonzalo Varela - Front desk manager. den 26. mars 2024
Dear Laura,We appreciate you for having the time to evaluate your stay in our hotel. We consider your comments because our goal is to know customers ‘expectations. All your comments help us to improve. Best regards,

10/10 – Utmerket

Celine og Greenville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved about everything about this hotel. You will not be disapointed .The view is one of a kind. Just mind blowing.
Bodde her 1 natt i mars 2024
Svar fra Gonzalo Varela - Front desk manager. den 26. mars 2024
Dear Celine,It was a pleasure hosting you and desiring to continue to have you at our hotel when travelling to Barcelona. We hope to host you again in the near future.Best Regards,

8/10 – Bra

Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing view to la sagrada familia church
Bodde her 2 netter i mars 2024
Svar fra Gonzalo Varela - Front desk manager. den 19. mars 2024
Dear Mary,We would like to thank you for the time you took to share your positive opinion about your experience with us. The entire staff is looking forward to welcome you back again in the near future! Best regards,

6/10 – Grei

Alan

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Initial impression was reception was understaffed and one woman was struggling to check a group of four and we waited for half an hour. The room was sparsely furnished, the wifi slow and spotty. But all this was made up for by the view from the terrace and the staff up there.
Bodde her 2 netter i mars 2024
Svar fra Jessica Lasser, Directora den 11. mars 2024
Dear Alan,thank you so much for your time sharing your feedback with us. We've overall a very professional staff. So, I feel very sorry that your first impression at reception was not the best one. Regarding our rooms, we are planning a refurbishment at the end of this current year. Even so, our rates are the lowest ones compared to our competitor hotels. We hope to welcome you back very soon.Best regards,Jessica LasserManager

6/10 – Grei

Irma

Likte: Personale og service og fasiliteter
It was very noisy at night
Bodde her 2 netter i mars 2024
Svar fra Gonzalo Varela - Front desk manager. den 19. mars 2024
Dear Irma,Thank you for reviewing your stay at our hotel. We are glad overall, you had an enjoyable experience with us. We hope to host you again in the near futureBest Regards,

6/10 – Grei

Kiyoshi

Bodde her 3 netter i desember 2023
Svar fra Jessica Lasser, Directora den 11. mars 2024
Dear Mr. Kiyoshi,first at all, thank you so much for giving us a general score about your experience with us.Hopefully, you've the option to visit us very soon again.Best regards,Jessica LasserManager

6/10 – Grei

Erik og North Miami

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Only good thing is Parking on site at 20 eur per night and location.Really near of Sagrada Familia. Rooftop is overrated with expensive 2/5 food options😵‍💫
Bodde her 2 netter i mars 2024
Svar fra Gonzalo Varela - Front desk manager. den 7. mars 2024
Dear Erik,Thank you for evaluating your stay at our hotel. We are glad overall you enjoyed your time with us and liked your comfortable accommodations. However, we are sorry for the inconveniences you had. We hope to welcome you back soon.Best Regards,

10/10 – Utmerket

Misa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
サグラダファミリアが見える部屋に宿泊し、眺めが本当に最高でした。また、ルーフトップテラスではお酒やタパスをいただきながら目の前のサグラダファミリアファミリアを楽しむこともでき、本当に素晴らしい体験でした。
Bodde her 1 natt i februar 2024
Svar fra Jessica Lasser, Directora den 29. feb. 2024
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。Jessica LasserManager

10/10 – Utmerket

Ivy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent breakfast buffet
Bodde her 2 netter i februar 2024
Svar fra Jessica Lasser, Management den 26. feb. 2024
Dear Ivy,Thank you for taking the time to share your feedback.We hope to welcome you back soon.Kind regards,Jessica LasserHotel Management

10/10 – Utmerket

LINLIN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like it
Bodde her 1 natt i februar 2024
Svar fra Jessica Lasser, Directora den 25. feb. 2024
Dear Linlin,wow! What a fabulous mark and comment of your stay at Sercotel Rosellón! Thank you so much!Come back again very soon!Yours sincerely,Jessica LasserManager

8/10 – Bra

Hwachun

Bodde her 2 netter i februar 2024
Svar fra Jessica Lasser, Directora den 25. feb. 2024
Dear Mr. Hwachun,first at all, thank you so much for your time, sharing your experience with us and for giving us a good mark.Hopefully, you've the option to visit us again very soon!Best regards,Jessica LasserManager

10/10 – Utmerket

Elaine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jessica Lasser, Management den 21. feb. 2024
Dear Elaine,Thank you for taking your time to leave us your feedback.Kind regards,Jessica LasserHotel Management

2/10 – Forferdelig

Hugo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The temperature in the rooms are super hot and you CAN NOT change it. I can’t sleep the whole night
Svar fra Jessica Lasser, Management den 21. feb. 2024
Dear Hugo,We are sorry for the inconvenience caused, at this time of the year the hotel is in heating mode. However we will contact the relevant department in order to change this situation in the near future.Kind regards,Jessica LasserHotel Management

10/10 – Utmerket

Masako

Bodde her 2 netter i januar 2024
Svar fra Gonzalo Varela - Front desk manager. den 26. mars 2024
Dear Masako,Thank you for reviewing your stay at our hotel. We are glad overall, you had an enjoyable experience with us. We hope to host you again in the near futureBest Regards,

4/10 – Dårlig

Ming hui og Arden

Likte ikke: Renhold og personale og service
房间,臭。枕头没洗有異味,房间与预定不一致,一位女性服务员.回答问题很怪,一句太忙无法给予任何帮助与处理
Bodde her 1 natt i januar 2024
Svar fra Jessica Lasser, Management den 2. feb. 2024
Dear Ming Hui, Thank you for sharing your review.We are very sorry about your experience with us. We can assure that every piece of clothes that is left in the rooms are cleaned and well treated. We always try our best to help every guest, we are sorry that it felt short in this case. Best regards,

8/10 – Bra

Navi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jessica Lasser, Directora den 28. jan. 2024
Dear Navi,thanks for your time, posting this positive mark about your experience at Sercotel Rosellón.We hope to welcome you back very soon.Best regards,Jessica LasserManager

10/10 – Utmerket

Heidie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen hotel la atención y la ubicación sobre todo es insuperable..
Bodde her 3 netter i januar 2024
Svar fra Jessica Lasser, Directora den 25. feb. 2024
Estimada Heidie,nada puede hacer sentirnos más orgullosos que leer reseñas tan fabulosas como la suya, destacando la buena atención recibida.Ojalá vuelva muy pronto por estos lares.Un saludo,Jessica LasserDirectora

10/10 – Utmerket

Jorge

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful spot, amazing staff and lovely location
Bodde her 4 netter i januar 2024
Svar fra Jessica Lasser, Management den 26. jan. 2024
Dear Jorge,Thank you for your positive feedback. We will pleased to welcome you back soon!Kind regards,Jessica LasserHotel Management

10/10 – Utmerket

Dervin

Bodde her 1 natt i november 2023
Svar fra Jessica Lasser, Management den 23. jan. 2024
Dear Dervin,Thank your for taking the time to rate your stay with us.Kind regards,Jessica LasserHotel Management

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed our stay at Sercotel Rosellon so much that I had to go back to Barcelona for my flight back and I decided to book another 2 nights here. Breakfast was delicious. We really loved staying here. The staff there recommended restaurants nearby and they were within walking distance. When we go back to Barcelona we’ll make sure to be back at this hotel.
Bodde her 2 netter i januar 2024
Svar fra Jessica Lasser, Management den 22. jan. 2024
Dear Patricia,Thank you for your kind words, we will pleased to welcome you back in your next visit to Barcelona.Kind regards,Jessica LasserHotel Management

10/10 – Utmerket

Nico og Panorama City

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with a gorgeous roof top view of the famous Sagrada Familia. Nice and clean rooms. Staff are nice and accommodating. I’m glad to find a treasure like this one.
Bodde her 1 natt i januar 2024
Svar fra Jessica Lasser, Directora den 15. jan. 2024
Dear Nico,what a wonderful comment and mark! Thank you so much for spending a few minutes of your time sharing with us your meravellous experience and we hope to welcome you back very soon!Yours sincerely,Jessica LasserManager

8/10 – Bra

Fumikazu og New York

Reiste med familie
Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024
Svar fra Jessica Lasser, Directora den 14. jan. 2024
Dear Fumikazu,thank you so much for dedicate part of your time to give us such a great mark of your experience with us!We hope to see you again very soon!Best regards,Jessica LasserManager

6/10 – Grei

tatasuhiko

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
サグラダファミリアが近くて良い!ただし、それだけでしかないかも、、、
Bodde her 4 netter i januar 2024
Svar fra Jessica Lasser, Directora den 9. jan. 2024
お客様へ、フイードバックにお時間を頂ありがとうございます。またお会いできるのをお待ちしています。Jessica LasserManager

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooftop view of the Sagrada Familia exceeds expectations. The staff is very friendly and accommodating. The hotel is in an excellent location central to walking in any direction toward whatever part of the city you are planning to explore.
Svar fra Jessica Lasser, Directora den 9. jan. 2024
Dear Timothy,wow! What a wonderful review about your experience at Sercotel Rosellon! We love to read such positive comments like yours. Hopefully, you have the possibility to come back again very soon!Yours sincerely,Jessica LasserManager

10/10 – Utmerket

Mehwish

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Jessica Lasser, Directora den 9. jan. 2024
Dear Mehwish,thank you so much for the time you've spent giving us such a great mark! It means that we accomplished your expectations.We hope to welcome you back very soon.Yours sincerely,Jessica LasserManagerSercotel Rosellón

6/10 – Grei

Rene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
You should know that "Standard Double room" means a room without Windows (or just a small one to the inside of the hotel)
Bodde her 4 netter i desember 2023
Svar fra Jessica Lasser, Directora den 7. jan. 2024
Dear Rene,thanks for the time you've spent leaving a review about your stay. The room you've booked for, in our website, it's called "basic room" and the description says clearly that the window faces to the inside part of the hotel. We'll contact the travel agency where you've booked the room in order that they detail this information the right way, as we do on the website.We hope to see you again very soon.Best regards,Jessica LasserManager

10/10 – Utmerket

Kalpana

Excellent location
Bodde her 1 natt i desember 2023
Svar fra Jessica Lasser, Management den 30. des. 2023
Dear Kalpana,A big thank you for your high rating, we will pleased to welcome you back in the future.Kind regards,Jessica LasserHotel Management

10/10 – Utmerket

Janine Jayce og Wyoming

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great location, convenient to many attractions and restaurants
Bodde her 6 netter i desember 2023
Svar fra Jessica Lasser, Management den 30. des. 2023
Dear Janine Jayce,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind regards,Jessica LasserHotel Management

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel deslumbrante, limpo, bem localizado, seguro.
O Hotel Sercotel Rosellon é absolutamente incrível, limpo, moderno, com um terraço com vista para a deslumbrante Sagrada Família. O nosso quarto com vista para a basílica foi além das nossas expectativas, tornou nossa passagem por Barcelona ainda mais especial. Recomendo fortemente a hospedagem neste hotel.
Bodde her 4 netter i november 2023
Svar fra Jessica Lasser, Management den 30. des. 2023
Dear Guest,Thank you so much for sharing such a warm and kind review. Looking forward to welcome you back soon.Kind regards,Jessica LasserHotel Management

4/10 – Dårlig

BRENDA SARAY og ATIZAPAN DE ZARAGOZA

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Los empleados bastante groseros y siempre nos preguntaban si estabamos hospedadas y no nos dejaron usar el roof top que anuncian lo mantienen cerrado para eventos privados
Bodde her 1 natt i november 2023
Svar fra Jessica Lasser, Directora den 2. jan. 2024
Estimada Brenda Saray,Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado.Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Normalmente, los comentarios hacia el staff son muy positivos. Desconozco qué pudo haber pasado esta vez y desde ya le pido disculpas. Para mí, la prioridad es la atención al cliente. Con respecto a la terraza, ya se anuncia en la página web que ésta puede estar puntualmente cerrada por eventos privados. Esperamos nos den otra oportunidad.Atentamente,Jessica LasserDirectora

6/10 – Grei

Arben og New York

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was ok the rooms not good The staff rude and unfriendly unprofessional staff The only good thing is the view I had from the room and from the roof bar
Bodde her 2 netter i november 2023
Svar fra Jessica Lasser, Management den 1. des. 2023
Dear Arben,Thank you for taking the time to share your feeback.Kind regards,Jessica LasserHotel Management

6/10 – Grei

ALEXANDER

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall not impressed- With exception of rooftop bar, not worth the stay. First, the front desk women was rude. Our room when we arrived was not ready (it was 1pm). I told her to please call me when it was. By 5:30pm I still had not received a call. I went back and they said the room was ready at 3pm. Why no call? The room was very basic for the cost. Terrible layout, no storage, horrible pillows, the bathroom was falling apart and had mold. Needs update. Wont stay here again.
Bodde her 1 natt i november 2023
Svar fra Jessica Lasser, Management den 21. nov. 2023
Dear ALEXANDER,Thank you very much for taking the time to write a review. We are sorry to know that your stay did not fulfil your expectations, we hope that you will give us another opportunity sometime in the near future. Best regards,Jessica LasserHotel Manager

6/10 – Grei

linda

Reiste med en gruppe
Likte ikke: Personale og service og fasiliteter
Great view of barcelona from roof top bar4
Bodde her 4 netter i oktober 2023
Svar fra Jessica Lasser, Management den 20. nov. 2023
Dear linda,Thank you for taking the time to share your experience with us. We look forward to seeing you again.Best regards,Jessica LasserHotel Manager

10/10 – Utmerket

Ata

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location for several Gaudi landmarks especially Sagrada. Recommend highly. Great breakfast as well. Amazing terrace views of Sagrada Familia.
Bodde her 1 natt i november 2023
Svar fra Jessica Lasser, Management den 20. nov. 2023
Dear Ata,We are very pleased to find out that you had a lovely time with us. We look forward to welcoming you back very soon.Kind regards,Jessica LasserHotel Manager

10/10 – Utmerket

Derek

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wry handy to all wr needed
Bodde her 3 netter i november 2023
Svar fra Jessica Lasser, Management den 20. nov. 2023
Dear Derek,We thank you very much for sharing your positive experience with us. It was a pleasure to hear that you had a great holiday with us. Kind regards,Jessica LasserHotel Manager

10/10 – Utmerket

MIDORI

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Jessica Lasser, Management den 20. nov. 2023
Dear MIDORI,Many thanks for sharing your review. We are happy to know that you had a great time with us. Kind regards,Jessica LasserHotel Manager

10/10 – Utmerket

Giselle

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the hotel.
Bodde her 3 netter i november 2023
Svar fra Jessica Lasser - Hotel Management den 17. nov. 2023
Dear Giselle,Thank you for your high rating, we will love welcoming you back soon.Kind regards,Jessica LasserHotel Manager

8/10 – Bra

Yoko

Bodde her 1 natt i november 2023
Svar fra Jessica Lasser, Management den 5. des. 2023
Dear Yoko,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind regards,Jessica LasserHotel Management

6/10 – Grei

LORENZO og Miami

Reiste med partner
Likte: Personale og service og fasiliteter
Hotel is located in a prime area next to the Sagrada Fsmilia and the rooftop terrace bar gives an impressive view of its side facade. Staff was friendly and tried to help with our concerns however, the room we stayed in was in need of updating and more importantly, the AC was not working. As it seems, the AC does not operate during winter months ( We stayed during the fall) but it was not properly disclosed at the time of booking. That said, the staff did try to compensate by providing our breakfasts free of charge - after we complained about the AC. Asides those shortcomings, we would consider re booking at this property mainly because of its proximity to the Sagrada Familia and staff.
Bodde her 3 netter i november 2023
Svar fra Jessica Lasser, Management den 14. nov. 2023
Dear Lorenzo, Thank you for leaving your feedback. Reviews like yours help us improve our service. We are glad that after all, you'd choose us again. We hope to see you again very soon. Best regards,

8/10 – Bra

Terry

Reiste med partner, Reiste med en gruppe
Great, helpful English speaking host/hostess/front desk personnel
Bodde her 2 netter i november 2023
Svar fra Jessica Lasser, Management den 14. nov. 2023
Dear Terry, Thank you for leaving such a positive review of the service provided by our staff. We hope to see you again very soon.Best regards,

10/10 – Utmerket

Makoto

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Jessica Lasser, Management den 13. nov. 2023
Dear Makoto, Thank you for such a great scoring of your experience. Best regards,