I reached there in the middle of the night, room was not ready, we had to wait for 1 hour at reception. The receptionist named Kaka was drunk. Can anyone imagine at 2:30 PM, room was not ready and yes they were informed about our late check in. We finally get the room at 4:00 PM. No bottles, no tea bags were given. As promised by Expedia, no balcony room were given. Room size was dangerously small. I will suggest everyone, pl dont ruin your holidays by opting this hotel. Very bad staff, bad behaviour. No professionalism. They dont want to fulfil what there terms are. Bad bad bad