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Anmeldelser av Renaissance Amsterdam Schiphol Airport Hotel

4 out of 5
Renaissance Amsterdam Schiphol Airport Hotel
Meester Jacob Takkade 35, Aalsmeer

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 567 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 301 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 71 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1001 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Tommy

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Amazing high quality rooms. But the hotel employees are very arrogant and passive aggressive and if you politely try ask for help regarding issues with the rooms the employees will belittle you and harass you and bully you to embarrass you in front of other people. Really horrible employees but the rooms are still amazing if you can handle the rude staff.
Svar fra Luis Botas (FOM) den 21. des. 2023
Dear Mr. Hofton,I have read your feedback online and I have requested for more details on your first stay with us via private message. But unfortunately did not hear from you.We have noticed that right after your first stay, you have made two more bookings with us and afterwards you have filed the same complaint again?As your feedback given, all three times are the same, we would like to get in touch with you as we do not recognize this from our team at all.Looking forward to hearing from you.Kind regards,Luis BotasFront Office Manager

2/10 – Forferdelig

Tommy

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
As always, great rooms but horrible passive aggressive hotel employees that runs around intentionally creating fake problems to embarrass the customers in front of others. It’s a great hotel if you are able to avoid being bullied by the staff.
Svar fra Luis Botas (FOM) den 17. des. 2023
Dear Mr Tommy,I would like to thank you very much for your recent stay and for taking the time to evaluate your experience with us!I am shocked to read your review, we strive to provide excellent service to our guests and bullying is not one thing that we tolerate. I would really appreciate if you can reach out to me in private, I would like to know more detailed information about your case.Looking forward to hearing from you.Warm regards,Luis BotasFront Office Manager

2/10 – Forferdelig

Tommy

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Great rooms and high quality rooms, but the hotel employees are horrible and runs around being passive aggressive and intentionally embarrassing the customers if they politely ask for help fixing minor problems with the rooms. If the toilet is broken the staff will bully and belittle you and embarrass you in front of others instead of just politely fixing the problem.
Svar fra Luis Botas (FOM) den 17. des. 2023
Dear Mr Tommy,I would like to thank you very much for your recent stay and for taking the time to evaluate your experience with us!I am shocked to read your review, we strive to provide excellent service to our guests and bullying is not one thing that we tolerate. I would really appreciate if you can reach out to me in private, I would like to know more detailed information about your case.Looking forward to hearing from you.Warm regards,Luis BotasFront Office Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All you need is there
Nice hotel with all you need
Bodde her 1 natt i oktober 2023
Svar fra Reservations den 3. nov. 2023
Thank you very much!We hope to welcome you again at Renaissance Amsterdam Schiphol Hotel!

10/10 – Utmerket

Nezir

Bodde her 4 netter i april 2023

8/10 – Bra

Egil

Bodde her 1 natt i mars 2023
Svar fra Ben den 12. mars 2023
Dear sir/madam,We highly appreciate your precious time for leaving us your valuable feedback!We are glad that you had a great time staying in the Renaissance Amsterdam Schiphol Airport hotel.Our entire team is looking forward to welcome you and your lovely (family/dog) back at our property!Warm regards,Ben

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2020

4/10 – Dårlig

Geir Ivar

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Fint hotell men ikke samme kvaliter på service
Marriott hotell med gode senger og fine rom. Desverre står ikke servicenivået i resepsjon i stil. Bor ikke her igjen
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2020

6/10 – Grei

Paul

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2019

8/10 – Bra

Kristoffer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019

10/10 – Utmerket

Alf Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good service
Very good service, clean room and very comfortable bed. Food was delicious
Bodde her 1 natt i juli 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, and very friendly staff.
Bodde her 1 natt i januar 2019
Svar fra Maaike Huisman den 18. jan. 2019
Thank you for staying at Renaissance and for taking the time to provide us with your feedback! We look forward to welcoming you back soon at our hotel :) Kind regards, Maaike Huisman Renaissance Amsterdam Schiphol Airport Hotel

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flyplasshotel
Flott flyplasshotel, nytt og fint. God service
Bodde her 2 netter i november 2018

10/10 – Utmerket

billy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We arrived really early from the States to check in at hotel but check in isn’t until 3 pm? The hotel staff went out of there way to help us get to our room asap.Young lady running the restaurant was equally helpful? We initially arrived to early to check in she allowed us access to restaurant for beverages and breakfast which was over the top. Everyone was so nice and helpful. Awesome experience in customer service and great hospitality. Highly recommend.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Sylvia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was a good size and modern throughout . A great size shower. Front of desk staff very helpful and the choice of breakfast was very good … especially the omelettes.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Vinita Vilas og Frankfurt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Ezhilselvi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms were clean, bed was soft and comfortable. Bathroom was spacious and clean. Staff was amazing and airport shuttle was very convenient.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Maria og Bradenton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. Great staff!
Bodde her 1 natt i april 2024

10/10 – Utmerket

john

Likte: Renhold
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Josephine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed the night before flying out early morning the next day and the airport shuttle provided was very convenient and on time! The rooms were also very nice and had a large bathroom. Hope to stay here again!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to airport, shuttle was great perk. Dining was really nice experience as well!
Bodde her 2 netter i mars 2024
Svar fra Carlota Ruiz - Reservations Specialist den 22. mars 2024
Dear Jeff, Thank you very much for your amazing review!We look forward to welcoming you once again at Renaissance Amsterdam Schiphol Airport.

10/10 – Utmerket

Takahiro

Bodde her 1 natt i februar 2024
Svar fra Luis Botas (FOM) den 22. mars 2024
Dear Mr Takahiro,On behalf of the entire team, I would like to thank you very much for your recent stay with us and for taking the time to evaluate your experience!We are delighted to see you had a great stay with us.Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 – Utmerket

Russell

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In recent years I have had one-night stays at several hotels close to Schiphol, and this one is my favorite. My requirements have been quality accomodations, dining on site, and a good shuttle service to the airport. The Marriott Renaissance gets top marks in those three categories. My only complaint is minor, and to me, it was surprising. One of my anticipations under these circumstances is to finish a meal with an excellent local cheese. They had only one French variety to offer.
Bodde her 1 natt i mars 2024
Svar fra Carlota Ruiz - Reservations Specialist den 8. mars 2024
Dear Russell, Thank you very much for taking time in reviewing our hotel. Your review will be shared with the rest of our team. Hopefully we can welcome you soon again!

8/10 – Bra

HECTOR

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
The silence of the place
Bodde her 1 natt i februar 2024
Svar fra Luis Botas (FOM) den 22. mars 2024
Dear Mr Hector,Thank you very much for staying with us and for taking the time to evaluate your experience.I am happy to see you found our rooms very quiet but on the other hand we are sorry to see we did not fully met your expectations. I will kindly ask you if you can share some more detailed information with us, would be amazing so we can take your feedback as a learning moment.We are truly hoping to have the opportunity of welcoming you back in the near future.Warm regards,Luis BotasFront Office Manager

10/10 – Utmerket

Pritesh

Bodde her 1 natt i februar 2024
Svar fra Luis Botas (FOM) den 22. mars 2024
Dear Mr Pritesh,On behalf of the entire team, I would like to thank you very much for your recent stay with us and for taking the time to evaluate your experience!We are happy to see you had an excellent stay with us.Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 – Utmerket

javier

Bodde her 5 netter i januar 2024
Svar fra Luis Botas (FOM) den 22. mars 2024
Dear Javier,On behalf of the entire team, I would like to thank you very much for your recent stay and for evaluating your experience with us.We are happy to see you had a great stay with us!We are looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

8/10 – Bra

Vladimir

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Tiago Rodrigues den 20. jan. 2024
Dear Vladimir, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

8/10 – Bra

Melanie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice but lacking
Bodde her 2 netter i januar 2024
Svar fra Tiago Rodrigues den 20. jan. 2024
Dear Melanie,On behalf of the entire team, I would like to thank you very much for your recent stay at our Hotel and for taking the time to evaluate your experience with us.I am sorry to learn that we have not fully met your expectations. We can take your feedback as a learning moment and improve our guest experience in the future.Thank you very much!Looking forward to welcoming you again in the near future.Warm regards

10/10 – Utmerket

sumin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Sumin, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

8/10 – Bra

KAMIL

Bodde her 1 natt i januar 2024
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Mr. Kamil,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve our services.I am sincerely sorry to hear that our facilities did not fully meet your expectations.I hope that, overall, you had a positive experience, and I hope to see you once again.Warm Regards

10/10 – Utmerket

Anntionette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pleasant place to stay.
Bodde her 1 natt i januar 2024
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Anntionette, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 – Utmerket

maxine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Tiago Rodrigues den 14. jan. 2024
Dear Maxine, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 – Utmerket

Daniel R

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Tiago Rodrigues den 6. jan. 2024
Dear Mr. Daniel R,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

2/10 – Forferdelig

Steffi

Bodde her 1 natt i desember 2023
Svar fra Tiago Rodrigues den 20. jan. 2024
Dear Steffi,On behalf of the entire team, I would like to thank you very much for your recent stay at our Hotel and for taking the time to evaluate your experience with us.I am sorry to learn that we have not fully met your expectations. Since your review is based in points only, I would like to ask you if you can reach out to us with more detailed information so we can take your feedback as a learning moment and improve our guest experience in the future.Thank you very much!Looking forward to welcoming you again in the near future.Warm regards

10/10 – Utmerket

Angela

Bodde her 1 natt i desember 2023
Svar fra Tiago Rodrigues den 6. jan. 2024
Dear Angela,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 – Utmerket

Dianne

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mooi en chique hotel. Vriendelijk personeel. Goed ontbijt. Nette en schone kamer.
Bodde her 2 netter i desember 2023
Svar fra Tiago Rodrigues den 6. jan. 2024
Dear Dianne,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 – Utmerket

Steven

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Carlota Ruiz - Reservations Specialist den 19. des. 2023
Dear Steven, Thank you very much for this amazing review! Looking forward to welcome you again at Renaissance.

10/10 – Utmerket

Janine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Luis Botas (FOM) den 17. des. 2023
Dear Janine,Thank you very much for your recent stay with us and for taking the time to evaluate your experience!It is great to hear that you had a great time with us.We are looking forward to welcoming you back.Warm regards,Luis BotasFront Office Manager

10/10 – Utmerket

Thomas

Bodde her 1 natt i desember 2023
Svar fra Luis Botas (FOM) den 10. des. 2023
Dear Thomas,Thank you very much for your recent stay and for taking the time to leave us a review.We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 – Utmerket

Hershey

Bodde her 1 natt i desember 2023
Svar fra Luis Botas (FOM) den 10. des. 2023
Dear Hershey,Thank you very much for choosing our Hotel and for taking the time to evaluate your experience with us!We are delighted to learn you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

2/10 – Forferdelig

Niklas

Bodde her 1 natt i oktober 2023
Svar fra Luis Botas (FOM) den 10. des. 2023
Dear Mr Niklas,Thank you very much for your recent stay and for taking the time to evaluate your experience with us.I am sorry to hear that we have failed in meeting your expectations so I would like to share my most sincere apologies for that.I hope that in the future we will have a second chance to welcome you back and show you our true standard.Thank you very much!Warm regards,Luis BotasFront Office Manager

2/10 – Forferdelig

V

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is not centrally located. You have to take a shuttle, which, thankfully, the hotel provides, to the train station and then a train to the Central city to have fun, so beware of that also there was mold in the shower. The property knew about it. The receptionist said they knew about it but basically they were too busy to fix it and they seem to have a mold problem because they know they had to take care of it but they just don’t have time to take care of it. It's pretty disgusting, unsanitary and hazardous.
Bodde her 3 netter i november 2023
Svar fra Carlota Ruiz - Reservations Specialist den 6. des. 2023
Dear V, Thank you very much for taking time to review our hotel. We are sorry to see we haven't meet your expectations in our location as an airport hotel. We are glad to hear you appreciated our free shuttle service to the airport and back.We are surprised to hear about the unusual mold situations in the shower, however, it is thanks to this information we can better ourselves and improve our services. Our managers have been informed about this and we will take care of it immediately. We hope the rest of your stay was pleasant with us and that you return to our hotel in the future.

10/10 – Utmerket

Crystal og Sarasota

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
s
Svar fra Luis Botas (FOM) den 7. des. 2023
Dear Crystal,Thank you very much for your recent stay and for taking the time to review your experience with us!We are happy to see that you had a great time with us!Looking forward to welcoming you again in the near future.Warm regards,Luis Botas

10/10 – Utmerket

Stephen og Gate Helmsley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spot on. will stay again and use as base for travelling into Amsterdam Everything right
Bodde her 1 natt i desember 2023
Svar fra Carlota Ruiz - Reservations Specialist den 6. des. 2023
Dear Stephen, Thank you very much for this amazing review! Looking forward to welcome you back to Renaissance Amsterdam Schiphol Airport!

10/10 – Utmerket

Travis og Atlanta

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
What an oasis after a week of European travel. Clean room and very modern. Highly recommend.
Bodde her 1 natt i desember 2023
Svar fra Carlota Ruiz - Reservations Specialist den 6. des. 2023
Dear Travis, Thank you very much for taking time to review our hotel!We are glad to hear you enjoyed and relaxed :)Wish you an amazing week!

8/10 – Bra

Kevin

Likte: Personale og service og romkomfort
Hotel with shuttle
We decided to stay near the airport in a hotel with a shuttle. It was convenient for us, although an early morning flight was pre-shuttle hours. Check-in was slow, but check-out was rapid. The restaurant is quite okay for an airport hotel. The room was well appointed and clean. The big disappointment was a shower black with mold. Both reception and management apologized for this, and offered to shift rooms, but for such a short stay we decided to stick it out.
Bodde her 3 netter i oktober 2023
Svar fra Carlota Ruiz - Reservations Specialist den 4. des. 2023
Dear Kevin, Thank yo very much for taking your time on sharing your experience with us. We are sorry we failed to meet your expectations on our accommodation. However, we are happy your overall stay at Renaissance was of your please. We look forward to welcome you soon again at our hotel.Reservations team.