Eksteriør

Anmeldelser av Anantara Grand Hotel Krasnapolsky Amsterdam

5 out of 5

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 683 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 197 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 66 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1000 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anders

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 12. nov. 2023
Dear Mr. or Mrs. Anders,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Dinesh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Elegant og sentralt hotell.
Topp hotell, med perfekt beliggenhet. Topp service.
Bodde her 3 netter i mai 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 21. mai 2023
Dear Mr./Ms. Dinesh,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Torgeir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk! God standard, herlig komfort og nydelig frokost!
Bodde her 1 natt i mai 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 17. mai 2023
Dear Mr. Torgeir,Thank you for taking the time to share your experience with us, and we are thrilled to hear that you enjoyed your stay with us.We take pride in offering our guests a fantastic experience, and we're happy to hear that we exceeded your expectations. We're glad that you enjoyed our breakfast, and we hope to continue providing our guests with quality dining experiences.We also appreciate your kind words about your overall experience with us. Our dedicated team always goes the extra mile to ensure that our guests have a memorable stay. We are delighted to see that it resonated with you and that you had a great time with us.Once again, thank you for choosing to stay with us, and we hope to welcome you back soon for another fantastic experience.Kind regards,Arne Heuwekemeijer - Hotel Director

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 29. apr. 2023
Dear Anonymous,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Eirik

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 29. mars 2023
Dear Mr. Eirik,What a fantastic score! We appreciate you taking the time to leave a review of Anantara Grand Hotel Krasnapolsky Amsterdam on this page. An excellent rating like this is undoubtedly a compliment to both our staff and our hotel.I want to thank you on behalf of the entire team for your consideration and for staying with us.We sincerely hope to see you here again soon!Sincere regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Jane Kvelland

Bodde her 2 netter i desember 2022
Svar fra Arne Heuwekemeijer – Hotel Director den 16. des. 2022
Dear Ms. Jane Kvelland,Thank you for taking the time and rating the hotel regarding your experience. We are glad that you have enjoyed your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We can see with your rating that we were able to provide you a satisfactory experience. We hope we can welcome you once again in the near future.Kind regards,

10/10 – Utmerket

einar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
bodd der en del ganger tidligere før ombygging. Men nå var det blitt super moderne med perfekt beliggenhet..
Bodde her 3 netter i november 2022
Svar fra Arne Heuwekemeijer – Hotel Director den 5. des. 2022
Dear Mr./Ms.,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the Hotel Furthermore, I would like to thank you for your kind words about our décor. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Cecilia

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Utrolig vakkert hotell, rett på Damplassen med gangavstand til alt. Lekkert rom, fantastisk frokostbuffét i den ærverdige vinterhagen og servicen upåklagelig. Kommer absolutt tilbake!
Bodde her 3 netter i august 2022
Svar fra Arne Heuwekemeijer – Hotel Director den 11. sep. 2022
Dear Cecilia,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Maria M Mapusa

Reiste med partner
Likte: Renhold
Had 5 nights, the room is clean and big. The staff was friendly. The location is perfect but is too pricey.
Bodde her 3 netter i mai 2022
Svar fra Arne Heuwekemeijer – Hotel Director den 23. juni 2022
Dear Ms. Mapusa, First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website. I would like to thank you for the appreciation you gave our room and staff. However, I noticed that your feedback about our price. We strive to create an Indigenous Experience for all our guests and I feel like we did not meet our goal during your stay. We do hope you will give us another opportunity to show you the improvements made and to present you with the extraordinary experience we aim to give in the future. With kind regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Bilal

Bodde her 2 netter i april 2022
Svar fra Arne Heuwekemeijer – Hotel Director den 17. apr. 2022
Dear Mr. Bilal, Thank you for taking the time to share your experience at NH Collection Grand Hotel Krasnapolsky! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future! Kind regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Jan

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2021
Svar fra Arne Heuwekemeijer – Hotel Directeur den 7. des. 2021
Dear Sir, Madam, On behalf of the entire team, I would like to sincerely thank you for your rating of a 10 out of 10! Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Eivind

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021
Svar fra Arne Heuwekemeijer – Hotel Director den 6. juli 2021
Dear Mr./Ms. Eivind, On behalf of the entire team, I would like to sincerely thank you for your rating of a 10! Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,

10/10 – Utmerket

Erik Jørgen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Langweekend eller High End opphold
Et flott opphold på et glimrende hotell. Veldig serviceinnstilt personale. Profesjonelle folk i alle ledd. En positiv opplevelse
Bodde her 3 netter i februar 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 2. mars 2020
Dear Mr. Jørgen, Thank you for being a guest at NH Collection Grand Hotel Krasnapolsky. I am deeply humbled by your positive review. Our focus today is providing our guests with an extraordinary experience. Next to our fantastic facilities we also want to provide our guest with a memorable experience; deliver the perfect service, surprise and making you feel at ease! I am pleased to hear that we succeeded in providing with such an extraordinary stay! On behalf of all the members of staff of NH Collection Grand Hotel Krasnapolsky, we would be honored to welcome you back again! With kind regards, Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Robin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service and room
Amazing hotel right in the center of Amsterdam. Little annoying fact was that if the window is opened, it can smell weed from the little street near the room between the two buildings that the hotel owns (for real).
Bodde her 2 netter i februar 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 18. feb. 2020
Dear Sir/Madam, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our location. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be our pleasure to welcome you back again in NH Collection Grand Hotel Krasnapolsky! With kindest regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Herman

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 16. feb. 2020
Dear Mr. Herman, Thank you for such a wonderful rating! It is genuinely enriching to receive such positive feedback. We are delighted to hear you appreciate our efforts! We have shared your experience with our colleagues; as such great appreciation is a fabulous reward for their continued and consistent efforts. On behalf of all the members of staff of NH Grand Hotel Krasnapolsky, we would be honored to welcome you back again soon! With kindest regards, Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Sture

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020
Svar fra Arne Heuwekemeijer – Hotel Director den 16. feb. 2020
Dear Mr./Ms. Sture, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Trine Oaland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel with great location. Service minded staff.
Bodde her 2 netter i januar 2020
Svar fra Arne Heuwekemijer – Hotel Director den 13. jan. 2020
Dear guest, The fact that you would highly recommend our hotel to others is one of the biggest compliments we can possibly receive and we are really grateful that you are willing to share your experience! We are delighted that we were able to meet your expectations during your stay at NH Collection Grand Hotel Krasnapolsky and. It is great to read that you enjoyed our location and hard working staff. Again, thank you very much for sharing your enthusiasm. On behalf of all staff of NH Collection Grand Hotel Krasnapolsky it would be our pleasure to welcome you back again! With kindest regards, Arne Heuwekemijer – Hotel Director

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
This is a five star hotel and the cleaning was so-so. Really dusty
Bodde her 2 netter i desember 2019
Svar fra Guest Relations den 9. des. 2019
Dear Sir/Madam, First of all, thank you for taking the time and effort to write this review. Our guests feedback and impressions are very important to us because we see it as means to improve our services every day. We sincerely regret to learn about your experience. As we aim to provide our guests with nothing less than a five star level service we are very sorry to hear that we did not achieve this at the time. I have discussed this with our manager team immediately. As for your comment on how clean the hotel is, I made sure to alert our Housekeeping manager of this unfortunate matter. Thank you for bringing the above to our attention. I would like to offer my apologies for these unfortunate experiences, we are sorry that your stay with us has left a negative impression on you. We do understand that this apology cannot change the experience you have had in our hotel anymore. As the satisfaction of our customers is our priority, we therefore hope that you will consider giving us a second chance to regain your trust, and prove to you that we are able to deliver our esteemed guests with the 5 star level experience that so many have come to love throughout the years. To show you the improvements we hope you will give us a second chance. Then we will personally look after your reservation and will execute any additional arrangement for your stay. With kind regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2019
Svar fra Arne Heuwekemeijer – Hotel Director den 26. nov. 2019
Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet i hjertet av Amsterdam.
Flott beliggenhet! Veldig hyggelig personale.
Bodde her 2 netter i november 2019
Svar fra Arne Heuwekemeijer – Hotel Director den 23. nov. 2019
Dear Sir/Madam, First of all we would like to thank you for sharing your experience on this website. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. How wonderful that you enjoyed our location and staff members! To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully we may welcome you again in a near future. With best regards, Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Ann-Christin

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fint hotell, bra frokost, rommet var lite
Bodde her 2 netter i november 2019
Svar fra Guest Relations den 22. nov. 2019
Dear Mrs. Ann-Christin. Thank you for taking the time for leave us a review. We are happy to hear you had a goodstay with us, enjoyed the breakfast. We are sorry to hear that the room was small. Hopefully we can welcome you soon back in our hotel. And make your stay up to your wishes. With kind regards,

8/10 – Bra

Ronny

Bodde her 1 natt i november 2019

8/10 – Bra

Andreas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2019
Svar fra Guest Relations den 26. sep. 2019
Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Nina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med perfekt beliggenhet!
Flott hotell med perfekt beliggenhet, rent og pent med hyggelig personell. Minus at frokost ikke er inkludert i et såpass dyrt hotell i utgangspunktet. Dyr var frokosten også. Ønskelig med mer enn en kopp kopp kaffe på rommet.
Bodde her 2 netter i august 2019
Svar fra Guest Relations den 24. aug. 2019
Dear Sir/Madam, First of all we would like to thank you for sharing your experience on this website. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. How wonderful that you enjoyed our location and our staff! To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully we may welcome you again in a near future. With best regards, Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Ai-Chu

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, high quality
Spacious room, good facilities, good location that close to attractions but the smoke smell in our apt is too strong which is a letdown. Having said that the hotel itself is a high quality hotel, recommend to stay at main buildings.
Bodde her 1 natt i august 2019
Svar fra Arne Heuwekemeijer – Hotel Director den 20. aug. 2019
Dear Sir/Madam, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the appartments It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about our facilities and our location. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Det var sentralt, men rolig. Rent og pent. Rimelig, via bestilling på Expedia.
Bodde her 3 netter i august 2019
Svar fra Arne Heuwekemeijer – Hotel Director den 18. aug. 2019
Dear Sir/Madam, We would like to thank you very much for sharing your experience here on this website. I am happy to read that you enjoyed your stay and that we have been able to provide you with an extraordinary stay in Amsterdam! Please rest assured that your compliments will be shared with the rest of the team. We would be honored to welcome you again. With kind regards, Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Dawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Disappointed that The Tailor wasn’t serving its full cocktail menu the evening we visited as seemingly they did not have all the ingredients! Sadly didn’t get any five star wow factor impression - the hotel feels quite ‘corporate’ and impersonal. Breakfast options were varied but the coffee was awful. Rooms were spotlessly clean but underwhelming. Good location but wouldn’t stay here again.
Bodde her 3 netter i mars 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 4. apr. 2024
Dear Mr./Ms. Dawn,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.Our aim is to create an extraordinary experience for each and every one of our guests. To read that we were unable to deliver these experiences is regretful. We are taking your feedback regarding Bar the Tailor serious and we are looking for a way to prevent this in the future. I offer my sincerest apologies for not meeting your expectations and for the inconvenience you experienced. I have also shared your feedback regarding the coffee at breakfast and we hope you are willing to reach out to us so we can investigate the situation. Despite not being able to change the negative impression this stay has left you, we do hope to be considered for another stay in the future. We will personally look after your reservation and execute any additional arrangements for your stay.With kind regards,

8/10 – Bra

Vahid

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine and acceptable but we had 2 issues regarding heater, which resolved after 4 days and also lavatory sink which was clogged every day!
Bodde her 6 netter i mars 2024
Svar fra Lana de Wit - Guest Relations Manager den 31. mars 2024
Dear Mr. Vahid,Thank you for taking the time leaving the review regarding your last stay at the hotel. I regret to read that you had a negative experience with the technical issues and the service did not meet your expectations. I would like to offer you my sincerest apologies as we always aim to present our guests with an Indigenous Experience. Furthermore, I am happy to read that the rest of your experience had gone well.The team and I truly hope you will return to the hotel in the future so we can show you the experience we intend our guests to have! Kind regards,

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel. Nothing better…
Bodde her 2 netter i mars 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 30. mars 2024
Dear Ms. Karen,Thank you for your incredible review, I am honoured by your positive comments!Our aim is to achieve the extraordinary and I am pleased to read that we have been able to provide you with a memorable stay. Furthermore, I want to thank you for your kind words about our hotel. Your kind words will certainly be shared with the team. I speak on behalf of the entire team when I say; it would be a pleasure to welcome you back again.With kind regards,

10/10 – Utmerket

Gina

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay at this hotel. Staff was great.
Bodde her 3 netter i mars 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 28. mars 2024
Dear Mr./Ms. Gina,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the hotel. Furthermore, I would like to thank you for your kind words about the staff. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

10/10 – Utmerket

catharina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wij hebben één nacht doorgebracht in dit hotel. Wij vonden het een prachtig hotel! Voor herhaling vatbaar! De ligging van het hotel is ook geweldig. Je zit midden in het centrum op de Dam. Het ontbijt was heerlijk in de wintertuin.
Bodde her 1 natt i mars 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 19. mars 2024
Dear Ms. Catharina,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Christopher Michael og New Ash Green

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, lovely hotel and friendly staff. I highly recommend.
Bodde her 2 netter i mars 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 17. mars 2024
Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Giuseppe

Likte: Renhold og overnattingsstedets bygg og tilstand
Posizione ottimale. A piedi si può andare ovunque
Bodde her 3 netter i mars 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. mars 2024
Dear Mr. Giuseppe,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Nirjhar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was spectacular! Great staff and well kept property
Bodde her 3 netter i februar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 5. mars 2024
Dear Mr. Nirjhar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

dorinda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great stay. The staff were very helpful and friendly. A big shout out to Janneke, she was so lovely at our check in. The hotel is stunning and in a great location. I would definitely recommend this hotel.
Bodde her 1 natt i februar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 19. feb. 2024
Dear Mr./Ms. dorinda,First and foremost, thank you for your wonderful review. The team and I are delighted to read that you were happy with your stay, and Janekke was able to show you the extraordinary service we strive to give our guests. I have shared your compliments with the team, and especially with her.Furthermore, I would like to thank you for the high rating, and for the recommendation.I speak on behalf of the entire team when I say; it would be an honour to welcome you back again.With kind regards,

10/10 – Utmerket

Yaida Vanessa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 2 netter i februar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 13. feb. 2024
Dear Yaida Vanessa, What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 – Utmerket

Emre

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ich war schon in vielen 5-Sterne-Hotels in Amsterdam, aber dieses ist mit Abstand das beste Hotel. Absolut empfehlenswert.
Bodde her 1 natt i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 30. jan. 2024
Dear Mr. Emre,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Benjamin

Bodde her 2 netter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 30. jan. 2024
Dear Mr. Benjamin,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Imran

Bodde her 3 netter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 16. jan. 2024
Dear Mr. Imran,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Christian

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and the location is wonderful .
Bodde her 2 netter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 11. jan. 2024
Dear Mr. Christian, Thank you very much for leaving such a positive review on this website. What a wonderful compliment for our valued team! The team and I feel very proud by your kind words. We are also happy to read that you have enjoyed our centralized location and you were able to explore Amsterdam and all it offers.We are all looking forward to welcome you in the hotel again!With kind regards,Arne Heuwekemeijer – Hotel Director

2/10 – Forferdelig

Maximiliano

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The hotel is well-located and well-equipped, but the security is poor. My wife’s purse was snatched by a stranger in the bar, and the cameras captured him entering and leaving with it.
Bodde her 5 netter i desember 2023
Svar fra Lana de Wit – Guest Relations Manager den 23. jan. 2024
Dear Maximiliano,Thank you for your valuable feedback. We regret to hear about the unfortunate incident with your wife’s purse. We take security seriously that is why we contacted the police at the time. Unfortunately, we were not able to reach you and we did leave a card in your room for further assistance with filing it to the police. We do appreciate your acknowledgment of our location and amenities. Please accept our sincere apology and we are committed to enhancing security measures to ensure a safer environment for our guests. We hope you consider giving us another chance to welcome you back in the future and we will prepare your stay with an extraordinary experience. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

2/10 – Forferdelig

anthony

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Guaranteed check in at 3 didn't happen. Staff didn't even offer to reach out when it would be. Felt unappreciated as a guest. The thermostat or whatever wasn't heating the room for crap. There was a shower cap tied around smoke detector. Lots of dust in room you can tell it wasn't cleaned properly in a long time and on multiple occasions I had things delivered and had to go grab them from the front desk myself because they just ignored it. The bed was probably the most uncomfortable square box I've ever slept on. The robes and towels are very nice, however I would never stay here again based on what they charge for what you get it's robbery. This hotel is for people that like to drink alcohol put simply. Walking distance from entrance to rooftop terrace room lift 4 is a very long walk!!!! First time and definitely will be my last.
Bodde her 3 netter i desember 2023
Svar fra Lana de Wit - Guest Relations Manager den 24. jan. 2024
Dear Mr. Anthony,We are truly sorry for the inconveniences you faced during your stay. The delayed check-in and the temperature matter do not meet our standards, and we sincerely apologize for falling short. We do appreciate your positive note on our robes and towels quality. Rest assured, your feedback is taken seriously, and we are actively working to address the mentioned issues with the related departments. We would be grateful for another chance to provide you with the experience you deserve and a much more convenient stay with us. Please contact us for any possible future stay.Kind regards,Lana de Wit – Guest Relations Manager

6/10 – Grei

Georgina

Likte: Personale og service og romkomfort
Disappointing
The location of the hotel is perfect and only a 10 minute walk from Amsterdam Centraal station. Though the lobby looks very beautiful, some hotel parts are very dated. If you do choose this hotel, note that you will hear the church bell every hour until midnight. Also, look out for when they check-in and ask you to go up Lift 4. This is very far from the main hotel building, and it is a service lift to get to your room. Our room had stains on the furniture. The bed was comfortable, the room spacious and the bathroom was clean and looked upgraded. Overall, it was a disappointing stay but I would say choose this for convenience and not a long stay.
Bodde her 1 natt i januar 2024
Svar fra Lana de Wit – Guest Relations Manager den 23. jan. 2024
Dear Georgina, Thank you for sharing your thoughts on your recent stay. We are delighted to hear you found our location convenient and appreciated the beauty of our lobby. We are deeply sorry to learn that the furniture in your room did not meet your expectation. We are actively addressing these concerns to enhance our guests’ experience. We apologize for any confusion regarding the elevator and we appreciate your note about the room assignment. We are on the other hand, pleased that you enjoyed the comfortable bed and the spacious room. Your feedback is essential to us, and we are committed to making necessary improvements. We hope you give us another chance and inform us of your next visit so that we can arrange your experience with a much more convenient preparation. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

10/10 – Utmerket

khalid

Likte: Personale og service
Bodde her 2 netter i desember 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 8. jan. 2024
Dear Mr. Khalid,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Hifa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this hotel and every one working there the staff are so friendly and the rooms are so clean but they have to do something about the safety and security. They have to add to the key cards to go to the room not everyone easily go upstairs to the room.
Bodde her 3 netter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 23. jan. 2024
Dear Ms. Hifa,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am happy to read that you were pleased by the hospitality of our team. Furthermore, I would like to thank you for your kind words about the cleanliness of our hotel. I will certainly share your compliments with our team.Your feedback is valuable and we would be pleased to welcome you again and to share with you the actions taken to improve our hotels security!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Adel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not bad
I was good Dew point need to be carefully corrected 1- noise at night 2- AC is not good 3- Help some times come late from the hotel staff 4- not a 5 stars hotel to be honest
Bodde her 2 netter i januar 2024
Svar fra Lana de Wit - Guest Relations Manager den 30. jan. 2024
Dear Mr. Adel,Thank you for sharing your experience with us via this website. I regret to see that we have not fully met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. Please accept my sincere apologies for the inconvenience you have experienced with the A/C and the service from our team members. I certainly will share this with the right department to investigate.We do hope that you will give us a second chance to show you the improvements made and to have you experience the 5 star quality we always aim to give! We hope to welcome you back again in the future.With kind regards,Lana de Wit - Guest Relations Manager

10/10 – Utmerket

John

Bodde her 2 netter i desember 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 8. jan. 2024
Dear Mr. John,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Nischal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Arne Heuwekemeijer – Hotel Director den 8. jan. 2024
Dear Ms Nischal, First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 – Utmerket

Ulysses

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hospitality at this location is second to none. Our check in and checkout was smooth. The Tailor Bar is a nice area to have a few drinks and relax. The hotel is located near mall that has all the high end stores as well as others. Everything is within walking distance. The hotel even provides umbrellas for use. We had a small problem with service being charged to our room, but this was quickly corrected upon checkout.
Bodde her 4 netter i desember 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 8. jan. 2024
Dear Ms. Ulysses, Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the location of our property Furthermore, I would like to thank you for your kind words about The Tailor Bar. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 – Bra

Patrick

Bodde her 6 netter i desember 2023
Svar fra Arne Heuwekemeijer – Hotel Director den 8. jan. 2024
Dear Mr. Patrick,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director